Good ubication

AC doesn’t cold the room.

Good ubication and good services !!!

Great stay in Madrid! Place is clean, centrally located on Gran Via and within walking distance to most nearby shops and restaurants, buses and metros. The staff is very helpful. Will Definitely stay there again.

I recommand

Great location on gran via, easy to access public transport. Breakfast had a wide variety and staff were very helpful.

Well located hotel. Lazaro at the front desk was very professional and kind.

Because I did not include breakfast with my room I couldn’t get a cup of coffee in the morning and the earliest coffee shop near by a Starbucks only opens at 7:30am…. No cups in the room and It took over 1 hr to get a kettle. I think thus hotel could do better then that

Breakfast was amazing. Closed to everything . Great staff

Todo

Excelente ubicacion y personal super amable

Rooms are a little outdated but great location and staff was superb.

Personal muy amable, habitación adecuada y ubicación sensacional, en la esquina de plaza España.

Limpieza, ubicación, staff. Todo muy bien a un precio razonable

The hotel was located in the center and was walkable to most of the central attractions. The staff was nice and helpful

Room was clean , friendly staff

Room small but clean Staff helpful

Clean

This hotel should not be affiliated by Melia, its dirty and not well maintained, on common areas and inside the rooms. Beds are awful and although it says air conditioning, I had to find out its only seasonal, I was changed to an inner room and which was only worse and had to stand being hot all night. Breakfast is average

Staff was very helpful. The rooms our outdated and need some work.