Lovely views and convenient location, however some of the furniture in the room and in lobby and restaurant appears shabby and in need of replacement.

We showed up and the entire building had no power. We had to scramble to find availability on a moments notice with 200 other people.

they lost power for one day and night...not a good experience

Excellent evening dining. Breakfast buffet not so much.

Clean room the staff was super nice love the view.

Absolutely amazing time at this hotel. Beautiful views, great staff. Beautiful clean hotel. We enjoyed the dining experience at Morton’s. Our room was great. Had so many views from room of the Niagara Falls, Sunsets, sunrises. We will be back. Thank you.

Place was okay overall, breakfast buffet is just fine, food was blend.

Big window to the falls, comfortable

Good

Everyone and everything was wonderful

Clean and quiet. Room cleaned every day with fresh sheets and towels

It was a perfect location to see the falls from your room and dinner at Morton's was fantastic would definitely stay there again

Dinner place didn't have any halal options, and sea food items had bacon in it. However, the hotel overall was great with amazing Falls view.

The Hotel has a wonderful view to the Niagara Falls is clean the staff is professional. The rooms are clean a little old maybe need be upgraded. I had a only complaint and is the long line and waiting time yo be seated to take breakfast, the same host had to check and go in to seat each party of customers.

Massage was great spa ambiance lacking

We had an excellent view of the falls from our room. We had a good time.

It was magical to stay on the 10th floor and view Horseshoe Falls all afternoon and evening. We took full advantage of the comfortable easy chairs and table aligned for that purpose. And we woke up to a gorgeous sunrise. Tip: our room 25 was behind a portion of the falls - perhaps a lower number room would allow for a more complete view. We were disappointed that the only food options in the hotel were Starbucks and Morton’s steakhouse. It seems breakfast and lunch are served at the sister restaurant across the street. Table Rock restaurant was just a short walk and funicular ride away - again a great view from there. Massages on our final day were excellent.

Staff very attentive

The room was amazing, the staff was friendly and we would definitely return again!

This is possibly one of the worst Marriot locations and definitely one of the worst hotels to stay at in Niagara, Ontario. The AC does not work, staff is unhelpful and rude (everythings seems to be someone elses problem), the hotel lacks the necessary resources (helpful staff, luggage carts, etc) to properly support all of the guests that they have from the moment they walk in the door to the moment they leave. The hallways smell damp and are hot most of the time. The windows are so dirty that the view is not worth the money you're spending. Elevators are kept smelling "fresh" with what appears to be urinal cakes above the lighting fixture. The elavators are also an inconvenience. Given that not all 5 elevators go to all floors youre stuck waiting for long periods of time just to get to your room or back down to the lobby. The hotel brekfast is disgusting and feels like its been sitting for days. The parking lot is also an extremely far walk from the hotel. Since they wont allow you to park outside the hotel for more than 5 minutes and cant provide enough luggage carts, youre forced to carry bags across multiple parking lots to get to you car in the designated parking lot for guests.They also charge an additional tourist tax similar to many businesses in the area. As a Marriott Bonvoy member i would not recommend staying here. You would be better off at the Embassy next door or the Sheraton down the road.