9,4
Exceptional
From 756 reviews
Cleanliness

9,6

Room Comfort

9,2

Location

9,4

Service and Facilites

9,2

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Traveler Reviews Hôtel de la Cité Carcassonne - MGallery Collection

Number of reviews per page
20
40
Top reviews
Normand
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing staff and service. Beautiful hotel.
Nancy
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The Hotel de la Cite is a beautiful hotel filled with helpful and attentive staff! We loved our room overlooking the city! Thank you for a magical stay!
Jeremy
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The medieval city of Carcossonne is amazing, like stepping back in time, and staying at the Hotel De La Cite just contributes to this feeling (although only build in 1880's). A grand, imposing building directly opposite the Basilicca puts it at the heart of the old city. Excellent service, lovely comfortable rooms and a garden that is great for relaxing in the afternoon sun.
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Carla
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

William was an amazing host. Perfect location. Beautiful rooms. Fantastic dinner.
Keir
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely old hotel. With old comes one downside. Very difficult to control the heat! It was sweltering in the room even set at 15, so we left the windows open. That's the only downside. It was a great stay in a very unique location.
Mark
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This hotel was phenomenal. I am well traveled, and found this to be exceptional. I was upgraded to one of the suites, where I had one of the largest balconies one could ever expect from a hotel overlooking the southwest of France. I also had another balcony in the sitting room. The staff was really friendly and helpful. One tip – you cannot really drive to this hotel. It’s hard to find, and you have to park a bit away in the parking lot and track up the hill into the walled city. .
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Mark
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Locate the parking outside of the city wall and have the porter drive you and your luggage in. Do not attempt to park at the hotel. Wonderful property.
Heather
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

One of the most beautiful hotels in the world! Magnificent
Patrice
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was perfect
Gabriel
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The hotel was amazing. We will be staying here again.
Verified traveler
10,0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The hotel is inside the walled city, right next to the basilica. As no car is allowed to drive to the castle, the hotel offers a free shuttle to pick/drop you to the parking lot where you get in/off the taxi. The hotel has a lot of history but the condition itself needs some maintenance. The view from the hotel is unbeatable and the staff are super friendly. Overall is a very nice stay. Remember to book a taxi before arrival
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Joshua
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

stayed in a nice room with a deck and view during the offseason. deck might have been bigger than the room! lovely service.
Deborah
10,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Wonderful!!!
Gaetan
10,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Outstanding!
Christopher
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Really goid
Joanne
10,0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

It was lovely staying in the walled city and the hotel was just perfect
Xiaowen
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

I loved this hotel. The stay made my trip to Carcassonne. Everyone at the hotel, from front desk to room service, was courteous and professional. I want to specially mention Julien at the front desk, who was very helpful. Its location is very convenient for exploring the old castle area. Also I loved the hotel bakery and restaurant Chez Christine, could have eaten there every single day.
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Shirley
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Located within the walls of ancient Carcassone, the hotel offers a unique opportunity to explore the area in the evening. There are nearby restaurants and bistros in case you don't want to go to the expense of eating in the hotel. If budgets are tight, have a drink in the hotel bar and then head down the cobbled streets for a dinner in one of the great restaurants or pubs. We opted for the pizza restaurant two minutes from the hotel. Breakfast was in a nearby bakery and suited us much better than the extravagant, over-the-top breakfast that we ate last year in the hotel. Carcassone is so very special; mysterious and ancient, and serenely beautiful. Enjoy it all. Give yourselves a full day within the walls. Two nights will make it fabulous getaway, or a memorable pause on your vacation in France.
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Laura
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

An absolutely gorgeous hotel that is in an excellent location and with beautiful gardens right on the walls of the city. It is like an oasis and we had a fantastic time! The restaurant is also excellent, especially great value is the lunch set menu.
Julia
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Great hotel!
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