Hôtel de la Cité Carcassonne - MGallery Collection

Meilleur hôtel pour visiter la cité de Carcassonne au centre de la forteresse sincère merci au voiturier, bagagistes qui ce son occuper de nos bagages et de ma conjointe en fauteuil roulant du stationnement jusqu’à l’hôtel et les réceptionniste très très sympathique qui nous ont accueilli et à notre départ mention spéciale à vos petits sacs roses très jolie moi et mon mari avons tous apprécié un vrai 5* encore merci.

The hotel is simply beautiful and so in keeping with its surroundings. The attention to detail is excellent and the service provided is also excelkent. Just a wonderful stay!

It’s great staying in the ramparts

Fabulous and so accommodating my coeliac and dairy allergy….wonderful hotel, wonder staff!

One of the most beautiful hotels I’ve stayed at in France. Thank you to Jerome for the tremendous help with the bags!

Beautiful hotel in a perfect location in the walled city. The hotel is in an amazing 1920’s design, very stylish and elegant. Saying that the bathrooms could be overhauled, fresh paint and plumbing. The staff on the whole were very professional and helpful, especially the reception staff. The garden bar staff could have been more attentive. Good choice of food for breakfast in a wonderful setting, overlooking the ramparts. The outside pool area was a welcome addition, especially in the soaring heat. Overall a wonderful break in a lovely setting.

Just wonderful!

Beautiful hotel in a stunning location. Helpful staff, lovely garden bar protected from the wind by the medieval city ramparts, and a jewel of a pool tucked behind the Gothic church. It's hot here in the summer but the room A/C was up to the task. The best place to stay in Carcassonne.

A beautiful 5 star hotel in an incredible location

Awesome hotel in an even more awesome location - will be back. Fantastic experience :)

The hotel & grounds are beautiful. The swimming pool is positioned privately with views of the hotel & church. There’s lots of outside shaded seating areas in the garden with good bar service. The restaurant is excellent and good value for the standard with lots of ‘extras’. I’d recommend the wine pairing at €50 pp for 3 glasses, it’s worth it. The location with the castle backdrop is enchanting. Breakfast excellent too. The whole hotels is very dog friendly and there’s a individualised name welcome sign by the water bowl, no bed or treats provided but €20 per night isn’t bad for hotel standards. The service is exemplary throughout. The welcome feels personal, we were first timers but felt like we were loyal returning guests. The manager even remembered my dogs name the following day. We only stayed 1 night, 2 would be enough but with the service you receive I’d happily stay longer. Highly recommend!

The staffs are very helpful and kind. I had a great time staying at the yard

Excellent location and charming

My finance have traveled the world a few times and this is hands down the best overall experience we have ever had!!! They had all bases covered. This is a dream! If you have a princess or queen who needs the extra special treatment this is the place!!!! Thank you thank you thank you 🙏❤️

The hotel is beautiful and very atmospheric! Staff was wonderful! Rooms were lovely! A few issues for us were that that the tub is very deep which makes it difficult for older or short people to climb in. Although the hotel was beautiful the exits need to be better marked. If there was a fire it would be very difficult to exit the hotel safely.

Beautiful hotel. All the staff we interacted with were friendly and helpful. We were sad to leave and look forward to returning someday.

The property is beautiful and is right in the old city. The room was good size and had a large bathroom. We had a lovely view of the hotel gardens. The pool area was especially nice. It was a little confusing for us to figure out exactly where to go to be transferred to the hotel. All the staff were very friendly,helpful and professional. Some of the carpets are showing their age and could us an upgrade. We would certainly stay there again.

Would stay over and over. Magical

Unique property within the wall. Garden view recommended. Dinner at hotel’s restaurant was 3+ hours- very good traditional French cuisine, so many couses. Skip lunch before.

Not very often you get to stay in a fabulous Hotel found within castle walls in a medieval city built some +800 years ago. An amazing experience for my daughter and I made all that more special due to five star service and extraordinary dining and amenities. Highly recommended.