9,2
Exceptional
From 854 reviews
Cleanliness

9,4

Room Comfort

9,2

Service and Facilites

9,4

Traveler Reviews The Moat House

Number of reviews per page
20
40
Top reviews
Christopher
icon-Business
Business
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Yes. The room was very clean and the staff were all very friendly.
Stephen
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was excellent but whatever have you done to the dining area?!!! It used to be nice comfy chairs and (for breakfast) a relaxing and quiet atmosphere that made breakfast something to look forward to. Instead there is now ‘basic’ seating and a very echoey atmosphere that must be due in no small part to the now lack of upholstery and possibly carpet area. In short the echoey sounds made it not much better than a company cafeteria. Quite disappointing and if the hotel wasn’t so convenient and nice in other ways it might well be a case of looking elsewhere for a better breakfast dining experience.
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DEBORAH
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very nice venue drinks too expensive. But over all nice stay. Plates for breakfast need to be warmed up
Ian
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very lovely and charming place to stay, staff were very friendly and helpful definitely a place to stay and will be coming back again
LISA
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All staff were warm, friendly, and very informative. The room was clean spacious and very quiet great for a good night's sleep. There was plenty of choice for breakfast both continental and hot. The restaurant has beautiful views of the lake and surrounding garden. Very happy would go back to stay again.
Alison
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Best hotel we have stayed in, clean, comfortable, lovely food for Dinner and Breakfast. Cosy bar area, staff very efficient and friendly. Perfect for visiting local attractions. Fully recommend, will definitely stay again in the future.
Nelam
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a lovely time, room was clean, staff were friendly and helpful. We will definitely go again
Niki
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful, gem of a hotel - spotless, large room, staff very professional, friendly and helpful and food fantastic.
Julie
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Better to have coffee machine for breakfast because coffee not nice and asked for milk and had it off other table that another person had used not good
David
icon-Leisure
Leisure
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Would have liked a cooked breakfast at 06:30, but had to settle for a continental as hot meal service does not start until 07:00, which was too late for me as I needed to leave for my appointment at 07:10. 4 pillows supplied all as hard as bricks, very uncomfortable, not a good nights sleep. Rest of the hotel was fine from what I saw.
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julie
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location and the building has an amazing history
Tracy
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely hotel Very nice surroundings
Michael
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Clean and comfy room, staff are always very friendly and helpful
Sandra
icon-Business
Business
8,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice, clean and a great location with stunning views. Dinner was delicious and breakfast is standard.
David
icon-Business
Business
8,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Long black hairs on bathroom floor , staff where brilliant , let down by breakfast when no came ti take our order , so left after having a pot of tea
Amanda
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room was comfortable, had exactly what I needed for my stay.
Nicholas
6,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room 102. Conveniently located but far too noisy. Woken up at 4am by neighbours using the loo. Not acceptable. Nice bar area and good restaurant. If you have a choice, stay in the older part of the building.
Garry
icon-Business
Business
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great room lovely hotel
Catherine
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Such a brilliant dog friendly hotel. The staff were very friendly and welcoming. The food was also fantastic and dogs were allowed in the bar area.
Claire
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely staff, very clean hotel.
Number of reviews per page
20
40