The Moat House

Hotels
9,2
/10
Exceptional
803 reviews

What Guests Say About Their Stay

David
10,0
/ 10
Fabulous overnight stay on the way home from the Lake District. Incredibly helpful and friendly staff, great food and luxurious surroundings
Graeme
10,0
/ 10
Stunning location. Peaceful setting. Quality accommodation with very comfortable spacious rooms. Would recommend the bar / lounge for food and drinks. Breakfast excellent also with a variety of hot and cold dishes. Excellent service throughout my stay.
jamie
10,0
/ 10
From check-in to checkout, the customer service was nothing short of exceptional. Every team member—from reception to the bar and restaurant staff—was warm, attentive, and genuinely helpful. The breakfast team went above and beyond, making mornings a real treat. Our room was incredible, with a stunning view of canal boats drifting by—an idyllic touch that made the stay even more special. We dined at the à la carte restaurant and were absolutely blown away. The meal was, without exaggeration, one of the best any of us have ever had. The four of us were dumbfounded by the quality, presentation, and attentive service. Simply delicious and unforgettable. Breakfast was equally impressive—fresh, flavorful, and served with genuine care. The beautiful surroundings added even more charm, with scenic walks around the ponds and canals creating a perfect countryside escape. We can’t wait to return. A truly memorable experience from start to finish
In the Area
See Map
Lower Penkridge Road, Acton Trussell, Acton Trussell and Bednall, South Staffordshire District, Staffordshire, England, ST17 0RJ

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
The Moat House is located in area / city Acton Trussell and Bednall. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Moat House

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Lower Penkridge Road, Acton Trussell, Acton Trussell and Bednall, South Staffordshire District, Staffordshire, England, ST17 0RJ
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Discover More About The Moat House

Location


The Moat House is located in area / city Acton Trussell and Bednall.

About The Moat House

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Moat House exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at The Moat House.

All facilities in The Moat House

Others The Moat House
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • Breakfast
  • Bar

General

  • Banquet
  • Parking

Things to Do

  • Garden

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in The Moat House

Important Note
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Moat House
41
Another facilities in The Moat House
Others, Smoke-free area, Safety deposit box, Laundry service, Luggage storage

Frequently asked question in The Moat House

What are available facilities at The Moat House?
There are top facilites at The Moat House such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Moat House?
The standard check-in time at The Moat House is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Moat House provide breakfast?
Yes, The Moat House provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Moat House

9,2
Exceptional
From 803 reviews
Cleanliness

9,4

Room Comfort

9,2

Service and Facilites

9,4

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Traveler Reviews The Moat House

Number of reviews per page
20
40
Top reviews
richard
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful setting with the canal and lake surrounding the property. Staff were friendly, parking was easy and check-in was painless. Our room was functional, if a little dated but had a strong musty smell which wasn't very pleasant. We only stayed for one night, but slept well as it was quiet and the bed was comfortable. Breakfast was good, and the food overall was decent.
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David
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fabulous overnight stay on the way home from the Lake District. Incredibly helpful and friendly staff, great food and luxurious surroundings
Graeme
icon-Business
Business
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stunning location. Peaceful setting. Quality accommodation with very comfortable spacious rooms. Would recommend the bar / lounge for food and drinks. Breakfast excellent also with a variety of hot and cold dishes. Excellent service throughout my stay.
jamie
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

From check-in to checkout, the customer service was nothing short of exceptional. Every team member—from reception to the bar and restaurant staff—was warm, attentive, and genuinely helpful. The breakfast team went above and beyond, making mornings a real treat. Our room was incredible, with a stunning view of canal boats drifting by—an idyllic touch that made the stay even more special. We dined at the à la carte restaurant and were absolutely blown away. The meal was, without exaggeration, one of the best any of us have ever had. The four of us were dumbfounded by the quality, presentation, and attentive service. Simply delicious and unforgettable. Breakfast was equally impressive—fresh, flavorful, and served with genuine care. The beautiful surroundings added even more charm, with scenic walks around the ponds and canals creating a perfect countryside escape. We can’t wait to return. A truly memorable experience from start to finish
Read More
RUTH
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

As always fantastic. Thank you each and everyone... the perfect stop over on the way to Plymouth for the ferry to Spain. Ser you again.
Ann
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It is a beautiful hotel, set in beautiful grounds on the canal. The reception checking in couldn’t have been more helpful. I ate in the bar the evening of my stay. I enjoyed my meal and the service was friendly and timely. My to negative comments were: 1. My room didn’t feel as luxurious as I had hoped and my bathroom was designed for a wheelchair user, it had a low basin and felt more like a hospital shower room. 2. Breakfast. I was leaving early Sunday morning and had called the hotel to enquire about breakfast. I was told there was no breakfast for me. I then sent a message and was told that a continental breakfast would be available. I thought I’d be going to the restaurant to have this breakfast with coffee and tea etc. instead I was provided with a takeaway breakfast bag, which consisted of orange juice, a big no no for a diabetic, but of course no dietary requirements were considered. An apple, banana, a yoghurt and a warm croissant. This croissant was a nice touch, but no butter or jam, just a dry croissant! I did get some jam eventually, but the whole breakfast thing was really disappointing.
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Wendy
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel is set in beautiful grounds. We stayed in room 119, it was beautifully decorated. I just wish that you could turn a light/lamp to really bright to make reading a book easier. The walls are thin, you can hear everything!! That being said i would stay here again.
Stephen
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The most liked was the whole of the Moat house house experience was the professional staff with excellent customer service skills. The excellent cleanliness of the whole hotel and grounds . Great dinning and food options available. A first class experience throughout the stay
Margaret
6,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Disappointed with mobility facilities. Booked restaurant for the Sunday night for a family reunion but when we arrived were told the restaurant was closed Sunday and Monday. No quiet relaxing area due to library being used Saturday and Sunday Definitely not 4 star. Staff friendly and helpful.
jonathan
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Most positive aspect of the hotel was the staff who were outstanding in every area of the hotel including reception, bar and restaurant. The rooms were a bit dated but in good condition, mattress was not the best. Food quality was good and both food and drink decent value. The location is really nice with a lake at the front and a canal to the back. Overall very pleased and would certainly stay again.
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Diane
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Fabulous hotel, food and gardens.
AMIT
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This was an absolutely amazing and perfect stay for the weekend. They are dog friendly and their hospitality is second to none, thank you team at Moat House. We will look forward to seeing you again soon. Kindest regards, Amit
ADRIAN
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Location and rela
Jithesh
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Had a nice stay. Natural surroundings. Close to motorway and easy access. Will recommend.
RUTH
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything was perfect. So perfect, on our return journey back to Spain we are changing our booking from a different hotel to stay another night at The Moat House. Fantastic, thank you. P.s. The Restaurant is fabulous along with all of the staff. Thank you
Laura
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

2nd stay at this lovely hotel, lin its beautiful location. Good in restaurant is delicious. Staff all lovely friendly and helpful
Sheenagh
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Perfect location, just off the M6 for travelling further north. We only stayed 1 night but the service was excellent and a lovely area to walk the canal which was close by. The bar was lovely, meals excellent along with the staff. And perfect if you have a dog with you. Just can’t fault it
Matt
icon-Business
Business
8,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The staff in the bar were very helpful, Receptionist was not too pleasant at check in. Nice relaxing hotel with good food.
John
icon-Business
Business
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Really nice stay, very friendy staff. Location nice
Anna
icon-Business and Leisure with Partner
Business and Leisure with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We have stayed at the Moat House several times, and always eaten in the restaurant. We have always found the rooms to be spacious, clean and comfortable, and the food in the restaurant, both evening meals and breakfast very good.
Number of reviews per page
20
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Others 4 The Moat House

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