Good helpful staff but service was slow in dining room and steak was very tough

Nice central hotel, car park was good and ev charging available, a bit of a hike up the stairs as lift only went to 1st floor where our room was on the 2nd floor .

Old hotel that requires an update, plugs didn’t work in the room, and the hallways are like a maze, no parking available and had to mark a mile away. Beds were small and uncomfortable, the bathroom was the only positive as it had actually been updated

Fantastic place from which to visit Arras' sights and restaurants. Only complaint was shower/bath spilled water onto slippy floor and bar in evening was a bit limp. Gr8 breakfast.

The property is older and well worn but my room was ok clean. Not sparkling. Food was good in the restaurant. Staff were good. Very important if you are driving: make a parking spot reservation. You need it.

Lovely hotel within walking distance to main square. Prebookable onsite parking for €10 per night.

Very unique building.... A little hard to find, great location to downtown.

Great location for the centre of Arras’s, however hotel is looking tired and in need of some TLC. Staff generally very helpful. More 3 star than 4 star experience.

Easy walk to the center of Arras. But it is quiet and will be able to give you a good night rest. Very clean and spacious too.

Great position in the middle of Arras, 2mins walk to the Grand Place. Comfortable bed & bedroom, spotless bathroom. All staff were efficient & welcoming. Secure parking on-site, for a reasonable fee, but this must be booked in advance as there are not many spaces. Recommend for a visit to Arras - a pretty place with lots of restaurants & bars and an interesting history. Thank you!

Room was very dated, leopard print curtains and lamps is a bit bold compared to what has been shown in photos! The room was very tired and bathroom in major need of revamp. The bed was very comfortable though. Suituated very well though, did get a space in the carpark but prebooked this. Very quiet at night though did need the fan which was provided as the room was very hot.

We had stayed before so I knew the hotel. Our rooms were on 2nd floor across the courtyard which meant the elevator only reached 1st floor. This wasn't a problem for us but some may have difficulty. Nice breakfast. Best to book parking. Only slight downside was that the car park, while very convenient, is a little tight when busy and maneuvering can be tricky. We would stay again.

Served its purpose. Clean and comfortable at a reasonable price.

Good location

Enjoyable stay in ARRAS, the hotel is ideally situated in the centre of town with helpful staff.

Had a brilliant stay for two nights and completely happy. Great location and a motorcycle friendly hotel, highly recommended.

Staff were superb. Our room was comfortable and roomy. Bathroom clean and modern. Had expected there to be outside seating as on the website photos. Would stay here again. Really convenient for the town.

Great place to stay, short walk to the square

Clean and tidy hotel, very well located for town centre

Absolutely first class hotel.