L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras

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8,6
/10
Very Good
602 reviews

What Guests Say About Their Stay

ryan

10,0
/ 10
Parking a bit tight due to another patron not utilizing space properly. Staff super friendly and helpful. Rooms clean. Great location.

William David

10,0
/ 10
We had a great stay! The hotel staff were helpful and very accomodating. Our room was lovely and very clean. We had breakfast there 3 mornings and it was very good. We travelled by train and it was an easy walk from the train station. We would certainly stay here again.

Alan

10,0
/ 10
A truly lovely hotel although looking a little worn. The staff are fantastic and very helpful.
In the Area
See Map
3-5 Place de la Croix Rouge, Arras, Pas-de-Calais, Nord-Pas-de-Calais, France, 62000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named Hôtel de l'Univers L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras is a hotel is located at Arrondissement of Arras. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras

3-5 Place de la Croix Rouge, Arras, Pas-de-Calais, Nord-Pas-de-Calais, France, 62000
Discover More Places
Lobby L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras
Lobby 2 L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras

Discover More About L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras

note: hotel was previously named Hôtel de l'Univers

Location


L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras is a hotel is located at Arrondissement of Arras.

About L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras

From business event to corporate gathering, L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras.

All facilities in L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras

Bar, Cafe and Lounge L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras
Bar, Cafe and Lounge
Functional Hall L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras
Functional Hall
Common Space L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras
Common Space
Lobby L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras
Lobby
Exterior L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras
Exterior

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms

Transportation

  • Secure parking
  • Limited parking

Accessibilty

  • Disabled access friendly
  • Accessible parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards and cash
  • Safety features at this property include a security system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras
38
Number of floors in L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras
2
Another facilities in L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras
Laundry service, Newspaper in lobby, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras

What are available facilities at L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras?
There are top facilites at L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras?
The standard check-in time at L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras is starting from From 15:00 while the latest check-out time is at Before 11:00
Does L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras provide breakfast?
Yes, L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras?
L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras is a 4.0-star hotel.
How many floors does L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras have?
L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras has 2 floors.
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More Reviews from Other Guests in L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras

8,6
Very Good
From 602 reviews
Cleanliness

9,0

Room Comfort

8,4

Location

9,0

Service and Facilites

8,8

Sort by
Most Relevant
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Traveler Reviews L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras

Number of reviews per page
20
40
Top reviews
ryan
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Parking a bit tight due to another patron not utilizing space properly. Staff super friendly and helpful. Rooms clean. Great location.
Amanda
icon-with Partner
with Partner
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is old and due for a renovation. The carpets are dirty/worn out. A/C units in the bedrooms would be welcome in the hot summer months. Only one product (shampoo/body wash combo) was offered in the bathroom. Conditioner & body lotion is always appreciated. Breakfast was a good buffet. The onsite restaurant was closed but there are plenty of good choices a short walk away on the Place Des Heroes.
Read More
Karen
icon-with Partner
with Partner
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location. Room a bit tired, ceiling had water damage. Parking great
Sally
icon-with Partner
with Partner
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location in central Arras. Our room was on the 2nd floor but we could only take the lift to the first floor and then had to walk up a flight of stairs. The room was very comfortable however we were surprised that we had to request for the room to be cleaned on a day to day basis, so if we didn’t ask the bin was not emptied and coffee and tea were not replenished. This is not the level of service that we would expect from a hotel claiming to be 4star. We had pre booked parking which was fine for the first 3 nights but on the fourth night all spaces were filled. Luckily they were able to squeeze us on to a paved area. Breakfast was adequate but a limited choice.
Read More
William David
icon-with Partner
with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had a great stay! The hotel staff were helpful and very accomodating. Our room was lovely and very clean. We had breakfast there 3 mornings and it was very good. We travelled by train and it was an easy walk from the train station. We would certainly stay here again.
Alan
icon-with Friends
with Friends
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

A truly lovely hotel although looking a little worn. The staff are fantastic and very helpful.
Kevin
icon-with Friends
with Friends
8,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great city centre venue friendly and efficient checkout with secure parking offered for our 2 motorcycles
David
icon-with Partner
with Partner
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Lovely building, beautifully renovated, with an excellent restauran.
David
icon-with Partner
with Partner
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

In the old city section of Arras. A short walk from Place des Heros town square. Private parking area is tight but workable. You will be directed to your specific parking place by the front desk staff. You might need another set of eyes to help you get out of your spot, but it works. We ate at restaurants on the town square. The spring weather was warm and sunny, and the square was packed and buzzing with happy voices. Very cool spot to have visited. Extensively restored following WW1.
Read More
Damon
icon-with Partner
with Partner
4,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Arrived down a side street to the hotel and welcomed. The room was nice, but stained carpet in the room and down the stairs to the main door. Good morning 6.55am wake up call by a dump truck & excavator directly outside our window. This is obviously major renovations by the hotel right next door and should have been mentioned when booking. Not a good start to our day. Breakfast was included so cant complain too much, but scrambled eggs tasted like they were mixed with potato, the pan for boiling your own eggs was half way, so could not cook properly, the bacon was majority fat. sausages passable, But the rest ham, cheese, ect was good. I mentioned the early building works, as they could have mentioned it and offered another room away from the building works as not busy. But just said its not their faul, but said they would not charge the €10 parking fee which was nice but did not cover the early disturbance making us get up and leave early. Plus did not appreiciate the Not our fault ( explain before when you know they are ongoing works ). Sorry wont be back
Read More
Michael
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Quaint and terrific property
David
8,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff was excellent as well as a great location. The building itself is tired but that’s okay.
Chris
icon-with Partner
with Partner
6,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Pleasant staff and excellent breakfast but restaurant for the evening disappointing. Central location was good as was ability to park. I
Margaret
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Staff were very helpful and polite. We didn’t eat in the hotel. Coffee/tea/glasses etc could have been better but in general we would recommend the hotel
Roger
icon-with Partner
with Partner
8,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Nice room, friendly efficient staff, lovely food and wine list. Bed to firm for us.
EILEEN
icon-with Partner
with Partner
6,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The hotel was perfectly sited for exploring Arras, and parking was good. Our room was a little dated but functional. The disappointment was the food, not what we expected from a 4* hotel calling itself gourmet. I had the fixed-price menu. The meat was good, but the same salad appeared on both courses, rather than other vegetables. From the a la carte, the starter scallops were fine themselves, but floating in an unidentifiable watery liquid. The veal course - the veal had obviously been cooked much earlier, then sliced up and reheated. Altogether a disappointing meal, not worth the money. Fortunately the wine was good!
Read More
Seth
icon-Business with Friends
Business with Friends
10,0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Lovely place to stay! Room and bathroom were clean and spacious. Parking is reasonably priced and secure. Staff are very friendly, helpful and welcoming. Will most likely return next year :)
Alexander
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Good base to explore Arras. Central location and easy to get to by car.
Menno
icon-Business
Business
10,0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Beautiful ambiance, nice staff. and central locatiob
Peter
6,0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The welcome wasn’t. Apparently we needed to pre-book parking and we hadn’t. I asked if we could access the car park to drop off our baggage. The woman was reluctant telling us we can’t book in until 16h. She finally allowed us. Not the best start especially as there were 2 empty spaces first night and 6 second night
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,6
Very Good
From 602 reviews
Cleanliness

9,0

Room Comfort

8,4

Location

9,0

Service and Facilites

8,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras

Number of reviews per page
20
40
Top reviews
ryan
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Parking a bit tight due to another patron not utilizing space properly. Staff super friendly and helpful. Rooms clean. Great location.
Amanda
icon-with Partner
with Partner
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is old and due for a renovation. The carpets are dirty/worn out. A/C units in the bedrooms would be welcome in the hot summer months. Only one product (shampoo/body wash combo) was offered in the bathroom. Conditioner & body lotion is always appreciated. Breakfast was a good buffet. The onsite restaurant was closed but there are plenty of good choices a short walk away on the Place Des Heroes.
Read More
Karen
icon-with Partner
with Partner
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location. Room a bit tired, ceiling had water damage. Parking great
Sally
icon-with Partner
with Partner
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location in central Arras. Our room was on the 2nd floor but we could only take the lift to the first floor and then had to walk up a flight of stairs. The room was very comfortable however we were surprised that we had to request for the room to be cleaned on a day to day basis, so if we didn’t ask the bin was not emptied and coffee and tea were not replenished. This is not the level of service that we would expect from a hotel claiming to be 4star. We had pre booked parking which was fine for the first 3 nights but on the fourth night all spaces were filled. Luckily they were able to squeeze us on to a paved area. Breakfast was adequate but a limited choice.
Read More
William David
icon-with Partner
with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had a great stay! The hotel staff were helpful and very accomodating. Our room was lovely and very clean. We had breakfast there 3 mornings and it was very good. We travelled by train and it was an easy walk from the train station. We would certainly stay here again.
Alan
icon-with Friends
with Friends
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

A truly lovely hotel although looking a little worn. The staff are fantastic and very helpful.
Kevin
icon-with Friends
with Friends
8,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great city centre venue friendly and efficient checkout with secure parking offered for our 2 motorcycles
David
icon-with Partner
with Partner
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Lovely building, beautifully renovated, with an excellent restauran.
David
icon-with Partner
with Partner
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

In the old city section of Arras. A short walk from Place des Heros town square. Private parking area is tight but workable. You will be directed to your specific parking place by the front desk staff. You might need another set of eyes to help you get out of your spot, but it works. We ate at restaurants on the town square. The spring weather was warm and sunny, and the square was packed and buzzing with happy voices. Very cool spot to have visited. Extensively restored following WW1.
Read More
Damon
icon-with Partner
with Partner
4,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Arrived down a side street to the hotel and welcomed. The room was nice, but stained carpet in the room and down the stairs to the main door. Good morning 6.55am wake up call by a dump truck & excavator directly outside our window. This is obviously major renovations by the hotel right next door and should have been mentioned when booking. Not a good start to our day. Breakfast was included so cant complain too much, but scrambled eggs tasted like they were mixed with potato, the pan for boiling your own eggs was half way, so could not cook properly, the bacon was majority fat. sausages passable, But the rest ham, cheese, ect was good. I mentioned the early building works, as they could have mentioned it and offered another room away from the building works as not busy. But just said its not their faul, but said they would not charge the €10 parking fee which was nice but did not cover the early disturbance making us get up and leave early. Plus did not appreiciate the Not our fault ( explain before when you know they are ongoing works ). Sorry wont be back
Read More
Michael
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Quaint and terrific property
David
8,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff was excellent as well as a great location. The building itself is tired but that’s okay.
Chris
icon-with Partner
with Partner
6,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Pleasant staff and excellent breakfast but restaurant for the evening disappointing. Central location was good as was ability to park. I
Margaret
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Staff were very helpful and polite. We didn’t eat in the hotel. Coffee/tea/glasses etc could have been better but in general we would recommend the hotel
Roger
icon-with Partner
with Partner
8,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Nice room, friendly efficient staff, lovely food and wine list. Bed to firm for us.
EILEEN
icon-with Partner
with Partner
6,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The hotel was perfectly sited for exploring Arras, and parking was good. Our room was a little dated but functional. The disappointment was the food, not what we expected from a 4* hotel calling itself gourmet. I had the fixed-price menu. The meat was good, but the same salad appeared on both courses, rather than other vegetables. From the a la carte, the starter scallops were fine themselves, but floating in an unidentifiable watery liquid. The veal course - the veal had obviously been cooked much earlier, then sliced up and reheated. Altogether a disappointing meal, not worth the money. Fortunately the wine was good!
Read More
Seth
icon-Business with Friends
Business with Friends
10,0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Lovely place to stay! Room and bathroom were clean and spacious. Parking is reasonably priced and secure. Staff are very friendly, helpful and welcoming. Will most likely return next year :)
Alexander
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Good base to explore Arras. Central location and easy to get to by car.
Menno
icon-Business
Business
10,0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Beautiful ambiance, nice staff. and central locatiob
Peter
6,0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The welcome wasn’t. Apparently we needed to pre-book parking and we hadn’t. I asked if we could access the car park to drop off our baggage. The woman was reluctant telling us we can’t book in until 16h. She finally allowed us. Not the best start especially as there were 2 empty spaces first night and 6 second night
Number of reviews per page
20
40