I stayed at this location in October 2025 and liked it. Close to Fallsview casino, and the falls. Breakfast was also an added bonus. I decided to return in November with friends for a concert and booked 2 rooms through Expedia. Unfortunately the concert we were going to see was cancelled the same day my reservation cancellation window ended. I tried contacting hotel and spoke with manager who said there is nothing he can do. I asked if we could have at least a credit for another stay or maybe just a $50 charge for cancellation. Very disappointed that they could not be more flexible, especially to 4 seniors who are already on a limited budget. Beware of booking through a third party and especially staying at this hotel. Also called Expedia who were not helpful.

Well, for the continental breakfast, they didn’t have any fresh fruit and the waffles. My husband said they were dry and they locked the door at 9:30 and no one could come in and get coffee or something to take to the room. I didn’t think that was nice. And when I went to check out, they charge me for parking and when I checked in, they said nothing about having to pay for parking and in my reservation it said nothing about having to pay for parking. That was an extra $75 that we didn’t know we had to pay And they wouldn’t take it off our bill.

Everything was good

Nice staff clean rooms, the breakfast lounge is way to packed in the morning and you should be allowed to take your food to your room

Great price

Amenities … rude and unprofessional receptionist ….have to walk out with luggage and use stairs …. Parking was paid too

Everything was excellent.

Everything was really good.

The smell in the hotel is so bad and the hotel is not clean.

The rooms are clean, breakfast needs variety. The internet was very bad, must improve.

Great location and price.

Great location in biew of the Falls. Good variety of restaurants within same block. Great bus service & incline shuttle to the Falls level. Breakfast buffet is adequate. The only draw back is they only have 1 elevator. This didn't pose a problem in November but I can see it taking a while in the high tourist season.

Elevator was out of service Breakfast was bad But room was clean

Enjoyed my one night stay.

Didn't eat breakfast on property. Our room (120) was right next to the door, so some noise when people come in and out. Decent pricing and exactly what we wanted for our one night stay.

By the time we got into the breakfast there wasn't much available. Muffins weren't eatable. And ended too early for a family hotel.

Clean room. Bed was comfortable. Room was located to elevator & stairway; though convenient but also noisy

The staff for breakfast Pearl, Kavita, and Mary. They made it very enjoyable. What I didn't like is that breakfast was the same everyday. I stayed there for a week and I was getting tired of eating on the third day. The front dest at check in gave a coupon for a breakfast Buffett for $12.99. Well they advertise it for $12.99 and also gave us a coupon for the same amount. The rooms needs microwaves. Paying for parking was very rare to me. Niagara Falls is beautiful.

All was fine.

Rooms were clean and comfortable. Breakfast was good. Staff was nice to work with. Not sure that it’s possible to have a view of the falls but close enough to walk and we could watch the fireworks just fine from our balcony