7,4
Pleasant
From 3.157 reviews
Cleanliness

7,6

Room Comfort

7,2

Service and Facilites

8,2

Traveler Reviews Hotel Universel

Number of reviews per page
20
40
Top reviews
Hemachandra
icon-with Children
with Children
2,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Old Hotel, Flush didn’t work properly in the bathroom. It flooded in the night and the staff couldn’t do anything. Asked me to wait till morning for someone to come and fix. Just gave some extra towels to put there. Pathetic experience.
Sergiu
icon-Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very helpful staff
Robert
icon-with Partner
with Partner
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

J’ai trouvé mon séjour ordinaire
Monique
icon-Family
Family
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Notre chambre donnait directement sur la piscine. Nos rideaux sont restés fermés pendant notre séjour. La chambre sentait encore la cigarette. Le tapis du corridor est vieux et sale. Vraiment un vieil hôtel qui aurait besoin d’amour
Carherine
icon-Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Le séjour c'est bien passer
Guylaine
icon-with Friends
with Friends
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

La piscine ,pas très propre saleté des corridors pas assez éclairée pour la piscine en plus des barres pour descendre ou monter étaient chambranlantes Pour la chambre tout est ok merci , Guylaine Laberge
Regina
icon-Friends and family Family
Friends and family Family
6,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was okay. It had a funky smell to it but it wasn’t overwhelming so we didn’t ask to change rooms. They did not use fitted sheets on the bed. The flat sheet they used was not big enough to even do hospital corners so we’d wake up sleeping directly on the mattress! The room had 2 double beds and one bed had a king comforter on it so when untucked it was on the floor. We will not be staying there again.
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Uchechi
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was ok except the bedsheet were brown. Ew!!
EMELDA
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good place
Geneviève
icon-Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Tout était parfait
Lise
icon-Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Proximité restaurants
Michael
icon-Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Piscine etspa super
Valérie
icon-with Children
with Children
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beaucoup d’humidité dans la chambre, insectes au plancher, séchoir non fonctionnel et matelas désuets.
MAHENDRA
icon-Family
Family
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

very noisy… when first go in, very very strong smell of chlorine from pool area..door handle for bathroom broke in our hand.. had to wait for maintenance to come…not got at 7am when everyone has to go to bathroom…outside poor maintenance..not good first impression..2 access doors to our room 1 okay 2 had to check second multiple times to make sure it was locked…only 1 window and it was covered with plastic for privacy…would not recommend this hotel at all
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Carol
icon-with Friends
with Friends
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was clean and friendly staff . Good location was close to many things . Very convenient.
Praveen
icon-with Children
with Children
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was okay. Pool is too small. Really for children to play. No breakfast on site. Should not been under $175.
Louise
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

C'était propre mais les murs avaient besoin de peinture ! Merci !! 😊
Denis
icon-with Partner
with Partner
4,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

my wife fall in the bath no bath mat available when we arrived accident report has been made
Cassandra
icon-with Children
with Children
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Les employés étaient disponibles pour toute que question ou demande. Par contre, la chambre montrait des signes de dommages : peinture endommagée par l'eau, sol endommagé, peu de place dans la salle de bain pour mettre les articles de toilette. Le coin piscine et spa est un bon concept, mais personne pour superviser.
paula
icon-Family
Family
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

room was very clean, what i didn t like was the fact adult were bringing drinks in the pool and at some points the kids left to themselves. not very good for the adult that want to lounge by the pool
Number of reviews per page
20
40