7,4
Pleasant
From 2.635 reviews
Cleanliness

7,6

Room Comfort

7,2

Service and Facilites

8,2

Traveler Reviews Hotel Universel

Number of reviews per page
20
40
Top reviews
Gabrielle
icon-with Friends
with Friends
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

1 emploi very nice another very sassy, pool and boston pizza awesome, room needs updating and there was blood stains on the sheets
Ashley
icon-with Children
with Children
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location and great staff. Ongoing renovations and no restaurant while we were there. Some homeless in the walkway. Room was amazing and clean. Would stay again once renovations are completed.
Ivan
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lovely place
Stephanie
icon-Friends and Family Family
Friends and Family Family
4,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Pas de telephone, la cafetière ne se rend pas à la prise de courant, obligé de tasser le meuble de télévision pas de mouchoirs et matelas très dur. C'est certain que nous ne retournerons plus
Émilie
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Super hôtel on a adorer
Maxime
2,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

J’ai pas dormi de la nuit. La chambre direct en arrière du lobby. J’attendais le monde parler ainsi que la porte ouvrir/fermer au 5 minutes
Claude
icon-with Partner
with Partner
6,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Laissé a désiré un peut a besoin un peut damour
Dominique
icon-Business
Business
4,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Je suis déçu de mon séjour à cet hotel, et je suis déçu d'être déçu. Les lits sont durs, la salle de bain est petite et peu commode. Pas de place de déposer un sac de toilette ni des vêtements propres. Je voulais me r'habiller après ma douche, et ne pas me montrer nu devant devant mon cousin, j'ai du mettre mes vêtements par terrre, sur une serviette... Beaucoup de bruits dans les chambres et dans les corridors. C'est un hotel fréquenté par des équipes pee-wee. Piscine pleine d'enfants et d'ados. Loin d'être un endroit pour se reposer, malheureusement.
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Martine
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room and staff pleasant
Remi
icon-Family
Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was fine even if our bedroom wasn’t in the same building.we were having a really good customer service!!
Valerie
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Pas de glace ou de façon d’en avoir
Adel
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Not really recommend for couples very noisy.
Lina
icon-with Partner
with Partner
6,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Mattress in the room was broken on one of beds. Pillows are hard and uncomfortable. Shower curtain holder about to fall off the wall.
Bernard
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean hotek
Luc
icon-Business
Business
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A very good value for the price. Everything in the room was brand new. Close to the Université Laval, which is good for me and anyone doing business, giving lecture or visiting. The inside pool atrium is a nice place to relax.
Emilie
8,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Bien
Elaine
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was okay.
Louise
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

All
Nicolas
2,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

L’hôtel a plusieurs bâtiments. Ma chambre était dans un bâtiment qui ressemblait à un bloc appartement. Je devais sortir et traverser la rue pour accéder aux services. De plus, le wifi
Paul
icon-Business
Business
6,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The coffee in the room was aweful
Number of reviews per page
20
40