Hotel Universel

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7,4
/10
Pleasant
3.157 reviews

What Guests Say About Their Stay

Carol

10,0
/ 10
Room was clean and friendly staff . Good location was close to many things . Very convenient.

Zhijian

10,0
/ 10
I had a very pleasant stay at Hotel Universel and was very satisfied with the overall experience. I would rate the hotel 9 out of 10, and I would definitely recommend it to friends and family. The hotel facilities were very good, the service was friendly and helpful, and everything was clean and comfortable. One of the highlights for our family was the water recreation area, which our children absolutely loved. It was a great feature for families with kids and made our stay even more enjoyable. Overall, we were very happy with our stay and would be pleased to choose Hotel Universel again on a future visit.

Jennifer

10,0
/ 10
Je suis allée avec ma fille de 3 ans et ma mère et nous avons adoré l'endroit... Dans la chambre, nous avions une mini cuisinette qui a été très pratique et le restaurant Boston Pizza est très bien aussi..... Le coin piscine et spa est génial pour les enfants et les adultes.... Un très bel endroit bien situé, tous les magasins et restaurants à proximité....
In the Area
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2300, chemin Sainte-Foy, Lévis, Chaudière-Appalaches, Québec, Canada, G1V 1S5

Main Facilities

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This accommodation offers:
Indoor pool
Laundry service
Parking
Luggage storage
Elevator
Garden
Health club
Hotel Universel is located in area / city Lévis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Universel

2300, chemin Sainte-Foy, Lévis, Chaudière-Appalaches, Québec, Canada, G1V 1S5
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Lobby Hotel Universel
Lobby 2 Hotel Universel

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General
Near Laval University

Location
With a stay at Hotel Universel in Québec City (Sainte-Foy-Sillery-Cap-Rouge), you'll be steps from Laval University and 6 minutes by foot from Cegep de Sainte-Foy. This hotel is 0.6 mi (1 km) from PEPS and 1.5 mi (2.5 km) from Laurier Quebec.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Laval University - 0.1 km / 0.1 mi
Champlain College St. Lawrence - 0.5 km / 0.3 mi
Cegep de Sainte-Foy - 0.5 km / 0.3 mi
Salle Albert-Rousseau - 0.7 km / 0.5 mi
PEPS - 0.9 km / 0.5 mi
Cegep Garneau - 1.2 km / 0.8 mi
Place Sainte-Foy - 1.7 km / 1.1 mi
Place de la Cité - 2.1 km / 1.3 mi
Laurier Quebec - 2.3 km / 1.4 mi
Centre de glaces de Québec - 2.7 km / 1.7 mi
Grande Allée - 3 km / 1.9 mi
Laval University Hospital - 3.4 km / 2.1 mi
Saint-Sacrement Hospital - 3.6 km / 2.2 mi
Saint Lawrence River - 4.1 km / 2.6 mi
College Merici - 4.2 km / 2.6 mi

The preferred airport for Hotel Universel is Quebec City Jean Lesage Intl. Airport (YQB) - 10.9 km / 6.8 mi

Facilities
Enjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.

Business Facilities
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Dining
Enjoy a meal at Boston Pizza Restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekends from 7:00 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 182 air-conditioned rooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.

All facilities in Hotel Universel

Facility

  • Indoor pool
Swimming Pool Hotel Universel
Swimming Pool
Functional Hall Hotel Universel
Functional Hall
Common Space Hotel Universel
Common Space
Lobby Hotel Universel
Lobby
Exterior Hotel Universel
Exterior

Transportation

  • Bus/truck parking

Things to Do

  • TV lounge
  • Health club
  • Indoor pool
  • Garden

Food and Drinks

  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Fireplace in lobby
  • Parking
  • Terrace

Accessibilty

  • Wheelchair accessible
  • Accessible parking
  • Accessible path of travel

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Business facilities

Nearby Facilities

  • Grocery
  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Universel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Universel
182
Number of floors in Hotel Universel
4
Another facilities in Hotel Universel
Bus/truck parking, TV lounge, Health club, Indoor pool, Garden

Frequently asked question in Hotel Universel

What is normal check-in & check-out time at Hotel Universel?
The standard check-in time at Hotel Universel is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hotel Universel provide breakfast?
Yes, Hotel Universel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Universel?
Hotel Universel is a 3.0-star hotel.
How many floors does Hotel Universel have?
Hotel Universel has 4 floors.
How many rooms are available at Hotel Universel?
Hotel Universel has 182 rooms in total.
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More Reviews from Other Guests in Hotel Universel

7,4
Pleasant
From 3.157 reviews
Cleanliness

7,6

Room Comfort

7,2

Service and Facilites

8,2

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Traveler Reviews Hotel Universel

Number of reviews per page
20
40
Top reviews
Hemachandra
icon-with Children
with Children
2,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Old Hotel, Flush didn’t work properly in the bathroom. It flooded in the night and the staff couldn’t do anything. Asked me to wait till morning for someone to come and fix. Just gave some extra towels to put there. Pathetic experience.
Sergiu
icon-Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very helpful staff
Robert
icon-with Partner
with Partner
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

J’ai trouvé mon séjour ordinaire
Monique
icon-Family
Family
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Notre chambre donnait directement sur la piscine. Nos rideaux sont restés fermés pendant notre séjour. La chambre sentait encore la cigarette. Le tapis du corridor est vieux et sale. Vraiment un vieil hôtel qui aurait besoin d’amour
Carherine
icon-Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Le séjour c'est bien passer
Guylaine
icon-with Friends
with Friends
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

La piscine ,pas très propre saleté des corridors pas assez éclairée pour la piscine en plus des barres pour descendre ou monter étaient chambranlantes Pour la chambre tout est ok merci , Guylaine Laberge
Regina
icon-Friends and family Family
Friends and family Family
6,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was okay. It had a funky smell to it but it wasn’t overwhelming so we didn’t ask to change rooms. They did not use fitted sheets on the bed. The flat sheet they used was not big enough to even do hospital corners so we’d wake up sleeping directly on the mattress! The room had 2 double beds and one bed had a king comforter on it so when untucked it was on the floor. We will not be staying there again.
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Uchechi
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was ok except the bedsheet were brown. Ew!!
EMELDA
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good place
Geneviève
icon-Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Tout était parfait
Lise
icon-Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Proximité restaurants
Michael
icon-Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Piscine etspa super
Valérie
icon-with Children
with Children
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beaucoup d’humidité dans la chambre, insectes au plancher, séchoir non fonctionnel et matelas désuets.
MAHENDRA
icon-Family
Family
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

very noisy… when first go in, very very strong smell of chlorine from pool area..door handle for bathroom broke in our hand.. had to wait for maintenance to come…not got at 7am when everyone has to go to bathroom…outside poor maintenance..not good first impression..2 access doors to our room 1 okay 2 had to check second multiple times to make sure it was locked…only 1 window and it was covered with plastic for privacy…would not recommend this hotel at all
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Carol
icon-with Friends
with Friends
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was clean and friendly staff . Good location was close to many things . Very convenient.
Praveen
icon-with Children
with Children
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was okay. Pool is too small. Really for children to play. No breakfast on site. Should not been under $175.
Louise
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

C'était propre mais les murs avaient besoin de peinture ! Merci !! 😊
Denis
icon-with Partner
with Partner
4,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

my wife fall in the bath no bath mat available when we arrived accident report has been made
Cassandra
icon-with Children
with Children
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Les employés étaient disponibles pour toute que question ou demande. Par contre, la chambre montrait des signes de dommages : peinture endommagée par l'eau, sol endommagé, peu de place dans la salle de bain pour mettre les articles de toilette. Le coin piscine et spa est un bon concept, mais personne pour superviser.
paula
icon-Family
Family
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

room was very clean, what i didn t like was the fact adult were bringing drinks in the pool and at some points the kids left to themselves. not very good for the adult that want to lounge by the pool
Number of reviews per page
20
40

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Exterior 4 Hotel Universel

Disclaimer

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