Very clean rooms

Nice room

I stayed at this hotel during a period when temperatures were over 30°C, and I was genuinely shocked that the hotel couldn’t provide even a single fan. When I called reception, I was simply told to open the window. Anyone who has stayed in hotels like this knows the windows only open a small amount, and the building traps heat, making the room unbearably hot. The staff claimed that all fans were “sold out,” which I find very difficult to understand. This wasn’t an unexpected heatwave—summer happens every year. I even checked Amazon while I was there, and fans were readily available to buy. It’s disappointing that the hotel didn’t prepare for such a predictable situation or make any effort to look after guests’ comfort. What made the experience even worse was the attitude of the staff. Instead of showing empathy or trying to offer an alternative solution, they spoke rudely and made me feel like my concerns didn’t matter. I would not recommend staying here during the summer unless the hotel improves its facilities and customer service. A hotel should be prepared for seasonal weather and treat its guests with respect.

An inexpensive hotel which provided all that I required on an overnight visit to Cardiff. Staff very helpful, clean room and small car park at rear of hotel.

This is not a glamorous destination hotel, but it is an immaculate and welcoming haven for travellers to Cardiff, and the perfect option for my daughter and I while we packed up and cleaned her student accommodation. The beds were very comfortable and the secure parking, locked from 10 pm to 7 am, meant that we could load up the car and park at the hotel, without extra charge (£25/night at most central hotels but complimentary for Tanes residents) the night before leaving without worrying about security. Btw, big up to the Sparrow Coffee House round the corner on Four Elms Road for an excellent start to our day with a warm greeting, coffee and danish pastries. Overall, the Tanes Hotel was excellent value for our needs. Note to US visitors from an ex-NY resident: walking 30+ mins in the EU is normal to access local amenities. The Tanes is at least a 15 min walk from the city’s excellent pubs and restaurants and well worth the exercise. Alternatively there are plenty of local taxi/Uber services which afford the experience of meeting local colourful characters while en route - the Welsh love a chat. Embrace the cultural difference - you might even have fun! Croeso i gymru! X

Room was extremely hot but uk was having a heat wave no fan. Noise from the road with windows open. Small compacted room for single travellers. I think there's damp / mold behind the wall paper. By the bed wall paper peeling could see black mole, also near window. This was a one night stay and Cardiff was busy. I feel the room be cheaper, but your probably paying for location. I wouldn't stay again as there are bigger better places with breakfast available if i had booked earlier.

It's a nice place to spend couple of days. The staff are very helpful during my stay

Nice lodge thank you. Clean room

Clean, spacious room. Helpful staff. Convenient car park but small.

The lock on my room, number 19, needs looking at. No cooked breakfast was provided as was advertised.

A home-from-home, which is always comfortable, hospitable and a great place to stay.

Great value for money. Room was clean and had enough space. Bathroom was a good size and shower was pretty good. Decor was a bit dated and no option for breakfast, but did what we needed it to!

Clean room. Helpful staff

We really enjoyed our stay at the Tanes Hotel. The room was spacious, very clean and had all that we needed for 1 nights stay. The beds were comfortable and the area was quiet. Only downside was there was limited parking in the hotel car park but there was plenty of parking on the side streets nearby. We wouldn't hesitate to stay again.

The room was clean and worked well for an overnight stay.

The beds were very uncomfortable,lumpy and very creaky

Fab find, v v reusable in June unfortunately the prices are going up in line with the season so out my price range for work stopovers but this place is great.

The staff were extremely helpful and polite, it's an amazing deal for the price. Clean, nice decor and comfortable! Only a 30 minute walk to the City Centre, too. Would definitely stay again.

A home-from-home, always welcoming and comfortable, and always a pleasure to stay.

old world atmosphere in a changlng city