Tanes Hotel

Good

the friendly staff and spotless room

Boa localização, com uma paragem de autocarro mesmo em frente! Quarto confortável e staff atencioso. Recomendo!

Parking available. Nice staff. Nicely decorated. Comply bed. Very clean.

Limited parking space. Shops, highstreet about 22 minutes walk.

Staff were very good.

The staff were friendly and welcoming.

Manager is an absolute clown,rather than politely resolve a situation,he escalated it,by telling me 'I dont know who he is,or what hes done' (Attempting to intimidate me).Check out is Eleven but from 8.50 am had Room service banging the door so hard I thought it might come down.A shame,as woman who checked us in was lovely.Would never return.

Regarding the toilet seat I believe you should have plastic seats as wooden ones are out of date and very un hygienic room above people walking banging didn't sleep.well

The hotel was absolutely lovely, and the staff were wonderful. Tony, in particular, was incredibly kind and very helpful. Check-in was quick and straightforward. We were handed our keys and left to settle in, which my husband and I really appreciated. Our room was great overall. There were a few marks on the wall and ceiling, likely from a previous water leak, but otherwise it was comfortable and well-equipped, with tea and coffee facilities provided which was a nice touch. The only downside was that our toilet stopped flushing after the first use, so we had to use the shared bathroom down the hall. Thankfully, it started working again the following morning. All in all, it’s a lovely hotel in a very convenient location near Cardiff Central. The free, secure parking was another big plus.

Very nice place to stay nice and clean

No further comment

Cleaning staff very accommodating.

Friendly Staff

Exceptionally clean. Airy. Spacious. Beds squeaky. Large Shower only warm. Could hear guest coughing all night so little sound proofing. Staff polite but workmen chatted outside my door at 9am to 9.15am keeping me awake!

Not to far from city centre, friendly staff and clean rooms

Issue with another guest parking, blocking all other guests in, asked manager to sort, and all he did was stick a polite note on the car window. I couldn’t get out of the hotel to visit Cardiff and Barry. I had to go to the end of the hall and loudly ask if anyone owned the car. Owner did move it, although they were offensive towards me and my daughter, manager did nothing to intervene. The room we had (Twin, no ensuite) was small, and the room had signs of mould on the wall above the wardrobe/door, and the tops of the surfaces were disgusting (dust/dirt). Only 1 x double socket on the floor, so kettle had to be placed on the carpet to boil. Would not recommend.

It’s a good basic stopping point

Second stay here this year.

Great stay, really polite staff. Convenience shops nearby and bus stops right outside. Really pleased to have the option of decaf coffee, and soy or oat milk!