Campanile PRIME - Caen Centre Gare

Explore Campanile PRIME - Caen Centre Gare
8,6
Very Good
From 754 reviews
Cleanliness

9,0

Room Comfort

8,4

Location

8,4

Service and Facilites

8,8

Traveler Reviews Campanile PRIME - Caen Centre Gare

Number of reviews per page
20
40
Top reviews
Kenneth
icon-with Partner
with Partner
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Avoid this hotel. Terrible experience which resulted in me refusing to stay and request a refund. Upon check-in, I was issued with a key and directed to a room that was already occupied by another guest. This was both embarrassing and concerning, as it represented a clear breach of guest privacy and security. What is particularly alarming is that after reporting this issue to reception, I was allocated a second room, only to discover that this room was also already occupied by another guest. To be given access to an occupied room once could be viewed as a serious mistake; for it to happen twice in succession suggests a significant failure in your room allocation and security procedures. Following the second incident, I raised my concerns with the receptionist regarding the obvious safety and security implications. My primary concern was that if I had been given access to two occupied rooms, then it was entirely possible that other guests could be wrongly given access to my room and my personal belongings. This raised serious concerns about guest safety, privacy, and the security of possessions within the hotel. Rather than acknowledging the seriousness of the situation and the security breach that had occurred twice, the receptionist's response was simply to offer a third room. At that point, I had lost all confidence and demanded a refund which was issued. No apologies were received or explanation. I left and checked in to a nearby alternative hotel.
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Yee
icon-with Friends
with Friends
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Convenient location, clean and friendly staff, especially Luca. There are only 6 parking spots so get there early to get a spot.
Matthew
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Only issue we had was the AC in one of the two rooms we booked was not cooling down the room enough. Otherwise, we had a great experience. We really enjoyed the breakfast too.
Brenda
icon-Family
Family
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The family room was very small, but adequate. Clean and quiet for a quick overnight stay. Front desk staff were not welcoming or friendly AT ALL. There are probably better options in the area.
Don
icon-with Partner
with Partner
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We stayed here as a base for our visit to the beaches in Normandy. We parked at the hotel but the spaces are limited. Good restaurants near by which were walkable. Pizza restaurant next door was excellent. The room we had was on the top floor and were told at check in the elevator did not go to that floor. The desk person took are bags up the last floor. We are an older couple so I do not know if he just it because of age or it was standard. If you have a lot of luggage or need assistance you should write to them.
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Doug
icon-with Partner
with Partner
8,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

N/A
Bruce
icon-with Partner
with Partner
8,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Parking is VERY limited, made a reservation for a night and upon arriving was told that we’re full after explaining repeatedly that I had a reservation they moved an employee’s vehicle giving me a spot.
Doug
icon-with Partner
with Partner
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location to train station and car rental. We'll stay again on our return visit to Caen.
mark
icon-with Friends
with Friends
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Average breakfast with hot food cold. Staff would not serve a beer after midnight.and never informed us the bar would be closing. We ask for a beer at 00.02 and was refused.The room was small but clean.
James
icon-Family
Family
6,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Yes breakfast was good , no room for us to use the parking
james jude
icon-with Children
with Children
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

internet was fine. did not have breafast
Philip
icon-
8,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I’d recommend staying here
Amy
icon-with Partner
with Partner
8,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Room was clean
brian
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Parking is very limited however there is ample street parking which is free from 19:00 to 09:30. Nice breakfast with a good variety of choices.
Michael
icon-Family
Family
8,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice location, friendly and helpful staff, good breakfast-there really is no lunch or dinner and parking is an issue (small area).
Caitlin
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Clean well equipped smaller room but at the price point very good value. Staff was excellent and patient with my horrible language skills. I was on a lower floor and there was a bit of street noise but not late. Overall I was impressed with the value and the staff.
Linda Ann
icon-Family
Family
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff was the best! Rooms are clean and comfortable and the lounge/kitchen/dining were excellent!
Narda
8,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great location,
LUCIANA
icon-with Partner
with Partner
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very convenient hotel, in walking distance to the train station. Room was clean and comfortable. Staff was friendly. The breakfast was good. There tram was also close and near a shopping area. Would definitely recommend this hotel.
Dheeraj
icon-with Partner
with Partner
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean room, good location, and reasonably priced. More than I expected.
Number of reviews per page
20
40