Asian Ruby Hotel & Apartment - Bui Thi Xuan

Explore Asian Ruby Hotel & Apartment - Bui Thi Xuan
8,6
Very Good
From 436 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,4

Meal

8,3

Location

8,7

Service and Facilites

8,4

People often mention about Asian Ruby Hotel & Apartment - Bui Thi Xuan
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Distance to City Center (13)
Surroundings (12)
Staff Friendliness (12)
Room Space (12)
Accessibility (11)
Bathroom (11)
Wifi (10)
Bedroom (9)
Check-in/out Time (7)
Soundproof (7)
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Traveler Reviews Asian Ruby Hotel & Apartment - Bui Thi Xuan

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20
40
Customer reviews
Nicholas F.
icon-Leisure
Leisure
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8,5
/10
Reviewed 7 week(s) ago
Good clean room, friendly staff, great bathroom, awesome breakfast, highly recommend.
2 people find it helpful
Accommodation's Reply
09 Oct 2025
We sincerely thank you for choosing ASIAN RUBY HOTEL as for your stay. Your valuable feedback inspires us to continually enhance our services, ensuring that every visit exceeds your expectations and provides a memorable and exceptional experience
Bui v. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 7 week(s) ago
Clean bedroom - Enthusiastic staff: Overall ok!
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Accommodation's Reply
05 Oct 2025
Thank you for choosing The One Hotel as your destination for your trip. Every feedback from you is the motivation for us to develop and improve the quality of our services, to ensure that each stay will be a wonderful and memorable experience.
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Quynh N. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Central hotel, near restaurants. Very friendly staff
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3 people find it helpful
Accommodation's Reply
05 Oct 2025
Thank you for choosing The One Hotel as your destination for your trip. Every feedback from you is the motivation for us to develop and improve the quality of our services, to ensure that each stay will be a wonderful and memorable experience.
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D***n
icon-origin-TRAVELOKA
5,8
/10
Reviewed 9 week(s) ago
Too bad, the guest arrived and said there were no rooms available. They moved the room to a noisy bar, the guest had to find another place to sleep in the middle of the night and lost 600k.
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Accommodation's Reply
23 Sep 2025
Dear Guest - Thank you for sharing your feedback about your experience. The hotel is very sorry to hear that you are not satisfied with the service at the hotel. Your contributions are very important for us to recognize and improve the quality of service. We hope that in the near future we will be able to welcome you with the best quality. We hope for your understanding and hope to have the opportunity to serve you better in the future. Thank you.
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Verified Traveler
icon-origin-TRAVELOKA
5,6
/10
Reviewed 9 week(s) ago
I think it's not nice, old equipment, smelly house, unfriendly staff
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Accommodation's Reply
23 Sep 2025
Dear Guest - Thank you for sharing your feedback about your experience. The One is very sorry to hear that you are not satisfied with the service at the hotel. Your contributions are very important for us to review and improve the quality of service. We hope that in the near future we will be able to welcome you with the best quality. We hope for your understanding and hope to have the opportunity to serve you better in the future. Thank you.
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D***g
icon-origin-TRAVELOKA
9,4
/10
Reviewed 11 week(s) ago
good service but the area above the rack wall in bathroom still abit dirty.
1 people find it helpful
Accommodation's Reply
08 Sep 2025
We would like to express our sincere gratitude for your trust and for choosing our hotel for your stay. Your satisfaction is the driving force behind our continuous efforts to enhance the quality of our services. Thank you once again for your confidence in us.
Ngoc L. P.
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Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
Everything is great, clean, close to many restaurants, reasonable prices.
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3 people find it helpful
Accommodation's Reply
23 Aug 2025
We sincerely thank you for your trust and choosing our services at The One Hotel. Your satisfaction is our motivation to continuously improve our service quality.
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V***G
icon-origin-TRAVELOKA
8,8
/10
Reviewed 16 week(s) ago
The room is not very clean, all the furniture is old, the air conditioner does not work well.
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9 people find it helpful
Accommodation's Reply
01 Aug 2025
We are sorry to hear about what you encountered. Your contributions are very important for us to recognize and improve the quality of service. Hopefully in the near future we will welcome you with the best quality.
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K***h
icon-origin-TRAVELOKA
6,5
/10
Reviewed 16 week(s) ago
3 star hotel but quite old, price is not cheap, room cleaning is not clean
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6 people find it helpful
Accommodation's Reply
29 Jul 2025
We are sorry to hear about what you encountered. Your contributions are very important for us to recognize and improve the quality of service. Hopefully in the near future we will welcome you with the best quality.
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D***s
icon-origin-TRAVELOKA
9,4
/10
Reviewed 17 week(s) ago
The lobby is hot and inconvenience when it's shared with other company. Water shower pressure is too high. Other are good.
5 people find it helpful
Accommodation's Reply
29 Jul 2025
Thank you for choosing to stay with us. We are committed to continually improving and providing an even better experience for you during your future stays. Thank you once again, and we look forward to welcoming you back. Kind regards.
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 18 week(s) ago
The first night was unstable, the mattress in room 205 was broken and I couldn't sleep, the room next door was full of arguing and cursing until morning. Asked to change rooms, agreed then said there were no more rooms when I was packing my luggage and going out the door, gave the room card to another room and said there were new guests checking in. I couldn't sleep all night until the next morning when I changed rooms.
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4 people find it helpful
Accommodation's Reply
29 Jul 2025
We are sorry to hear about the bad experiences you had while staying at the hotel. Your contributions are very important for us to recognize and improve the quality of service. Hopefully in the near future we will welcome you with the best quality.
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H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5,4
/10
Reviewed 18 week(s) ago
:)))) extremely dirty, looking at the toilet makes me want to go in, the staff is friendly but can't make up for the quality of the hotel. n old but n terribly shabby :)))))))) in general, I'm AFRAID there won't be a second time the reception space is tiny and there's also a massage room that looks like a thunderstorm
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4 people find it helpful
Accommodation's Reply
29 Jul 2025
We are sorry to hear about the bad experiences you had while staying at the hotel. Your contributions are very important for us to recognize and improve the quality of service. Hopefully in the near future we will welcome you with the best quality.
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NGUYEN M. H.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 18 week(s) ago
The staff is very friendly and enthusiastic.
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2 people find it helpful
Accommodation's Reply
14 Jul 2025
We sincerely thank you for your trust and choosing our services at The One Hotel. Your satisfaction is our motivation to continuously improve our service quality.
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Nguyen H.
icon-origin-TRAVELOKA
8,6
/10
Reviewed 19 week(s) ago
It's okay for the price.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
We sincerely thank you for your trust and choosing our services at The One Hotel. Your satisfaction is our motivation to continuously improve our service quality.
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I***m
icon-origin-TRAVELOKA
5,0
/10
Reviewed 19 week(s) ago
the hotel staff refuse to refund when I came in early and ask me to book another hotel I suggest everyone to avoid this hotel to avoid problematic staff
2 people find it helpful
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Tran T. K. T.
icon-Business
Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 19 week(s) ago
Convenient location for travel, surrounded by many shops and convenience stores
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Accommodation's Reply
14 Jul 2025
We sincerely thank you for your trust and choosing our services at The One Hotel. Your satisfaction is our motivation to continuously improve our service quality.
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A***s
icon-origin-TRAVELOKA
10,0
/10
Reviewed 20 week(s) ago
hotel is nice, but can be improved on several points like cleanlinesses , breakfast. but overall my stay have been nice
2 people find it helpful
Accommodation's Reply
14 Jul 2025
Thank you for choosing to stay with us. We are committed to continually improving and providing an even better experience for you during your future stays. Thank you once again, and we look forward to welcoming you back. Kind regards.
A***s
icon-origin-TRAVELOKA
8,8
/10
Reviewed 20 week(s) ago
My stay at the Asian Ruby Hotel was a mixed bag, but the location is definitely its strongest asset. Being centrally located made it incredibly convenient to explore the city and get around. However, other aspects of the hotel were just average. The breakfast offered a basic selection but wasn't particularly memorable. Similarly, the cleanliness and the available facilities were acceptable but could use some improvement. Overall, if a prime location is your top priority, the Asian Ruby Hotel is a decent choice. However, for a more comfortable and well-rounded experience, you might want to consider other options.
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2 people find it helpful
Accommodation's Reply
03 Jul 2025
We are grateful for your decision to stay with us at our hotel. We remain committed to continuously improving our services to ensure the utmost comfort and satisfaction for you during your future visits.
THUY T. N.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 22 week(s) ago
Very good breakfast, polite staff
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Accommodation's Reply
25 Jun 2025
Thank you for choosing our hotel for your stay. We will continue to strive to improve your experience, bringing you the highest comfort and satisfaction in your next stay.
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Vu Thi H. T.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 22 week(s) ago
Friendly staffs, clean room with a good view. Highly recommend!!!!
3 people find it helpful
Accommodation's Reply
25 Jun 2025
Thank you for choosing our hotel for your stay. We will continue to strive to improve your experience, bringing you the highest comfort and satisfaction during your next stay.
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