We were transferred at late notice to sister hotel (Skansen) which didn't meet our expectations in terms of room size or quality. Location was also far less convenient. Staff at Skansen were, though, helpful and friendly. As we had booked three rooms, it wasn't appropriate to initially try and just move one room to the other hotel. We feel this could have been handled far better by the Company.

Wery good breakfast and in the center of Tromsø

Very adequate hotel right in the heart of Tromsø. Staff was professional and very helpful.

The staff was absolutely amazing, very helpful and super nice. A big thank you to the staff who worked breakfast during my stay on the 31\5 who fixed breakfast for me even though I had mistaken the time when it closed. You should take care of them super service minded and really helpful 10/10 from me

Clean, central location, great breakfast

Great breakfast

Amazing breakfast and access to local restaurants, cafes, saunas and waterfront!

The room is Spartan, to say the least but I knew that coming in. Bed is very comfortable and really all I wanted because don’t really want to spend much time sitting in a room! The staff is lovely and the breakfast was fresh and delicious. Nothing was ever empty for more than a second and it was replaced.

very nice staff and clean rooms!

Coffee and tea

Great location, wonderful staff, comfortable and warm feeling, and reasonable price.

Staff were lovey, room was nice but a little outdated which is why I didn’t give it 5 stars. Location was perfect

The hotel's location is good and centrally located. They offer all-day coffee and tea, and the waffles from 5-7 were good. However, the rooms are extremely small and housekeeping is poor. Breakfast was very disappointing-scrambled eggs contained bacon mixed in from the side tray. I informed the manager and requested separate dishes for eggs and bacon, but there was no alternative provided and hygiene was questionable. Even after raising the concern, we were told that this is how breakfast is. Overall, apart from the location and evening waffles, the experience was below average.

The hotel's location is good and centrally located. They offer all-day coffee and tea, and the waffles from 5-7 were good. However, the rooms are extremely small and housekeeping is poor. Breakfast was very disappointing-scrambled eggs contained bacon mixed in from the side tray. I informed the manager and requested separate dishes for eggs and bacon, but there was no alternative provided and hygiene was questionable. Even after raising the concern, we were told that this is how breakfast is. Overall, apart from the location and evening waffles, the experience was below average.

Really pleased with this hotel! Was in a great location, staff were lovely and friendly, everything was clean. Breakfast, waffles, cakes and hot chocolates were great! There was a drip from under the sink in my room which I did report but I presume that they were waiting for a plumber to fix as it wasn't sorted when I was still there. They even left chocolates in my room as I said I was staying for a special occasion.

The hotel was very central; the room was clean and comfortable and the staff was very polite and very helpful.

Everything spotless

I stayed for two nights and felt terrible, like I was in a hospital. If you have the financial means, then this is not the place for you. The breakfast was poor. In short, believe me, you don't need this hotel.

We’re so happy for staying at Enter Amalie Hotel. It’s a nice clean hotel with friendly staff,excellent breakfast and waffle buffet at 5pm every day. This hotel is walking distance to our tour meeting points and museums in city center.Thanks to Abi one of the friendly check-in staff.

Clean, basic and functional Disappointed with breakfast and 9.30am on the last day there was no food left. Good location