Overall Ratings & Reviews Dalat Edensee Lake Resort & Spa

Should choose lake view room, beautiful, bathroom is very spacious and comfortable :)

Friendly and enthusiastic staff

Food is not good, buffet for show.

Good. we like Edensee. we had my vacation many time in Da Lat. we would like to comeback this hotel.

tried very hard to accept, but really not satisfied, worst 5* hotel in Tuyen Lam lake

Little bit far from the city but good place to chill out with the nature

Dinner menu is very small, but delicious. Beautiful scenery, friendly staff. Will come back.

The staff take care very well, everything is as I expected. The workers are a bit noisy but fun. 😅 This is the second time I've gone. The breakfast buffet is delicious and varied.

There were a lot of mosquitoes in the room. I asked the staff to help me handle the mosquitoes and then reported it, but then I didn't see anything. As a result, after returning from the trip, I had dengue fever. Too bad!

Nhân viên vui vẻ nhiệt tình.Ăn sáng đầy đủ đồ ăn, ngon miệng. Có điều khu vực phòng tắm các rèm đóng không kín đáo nên không được thoải mái vì xung quanh có người đang sữa chữa nên không tắm được

Trải nghiệm ở phòng Mimosa thật tuyệt vời, phòng vừa vặn có hai lò sưởi, trang trí phòng cũng tuyệt vời, bên ngoài ban công, khuôn viên thoáng mát, cảnh vật đẹp, rất thích hợp để nghỉ ngơi vì không gian yên tĩnh bên cạnh Hồ Tuyền Lâm. Phòng tắm rộng rãi chỉ có vòi nước hay bị rỉ nước, phải lấy khăn chèn vào mặc dù đã kêu người tới xem xét. Mọi thứ ok hết tới khi check out thì tiếp tân báo nhân viên thu dọn có chụp lại hình làm bể cái quai cốc và cái khăn chùi chân bị dơ (tất cả là do phòng bị rỉ nước và do sàn nhà có dơ thật nên khi lấy thấm nước khăn dơ). Vẫn ok nếu khi bạn check phòng và báo hơn là việc chụp hình lại từ hôm trước và đưa bằng chứng cho khách như vậy không được thoải mái lắm, lần đàu tiên bị charge phí kiểu vậy. Và sẽ không quay lại vì phong cách làm việc như vậy.

Gia đình tôi có trải nghiệm thú vị tại đây.

Resort yên tĩnh, rộng rãi. Không khí mát mẻ, phù hợp nghĩ dưỡng, dành thời gian cho gia đình và người thân. Đường vào hơi sâu và tối.

Clean rooms, beautiful furniture. Modern toilet and bathroom equipment. Great breakfast, fresh ingredients, harmonious taste. The resort landscape is so beautiful. Professional, attentive, friendly service.

The room was very boring, not as expected. Trash was left in front of the room's door, leaking and dirty, for 2 days without anyone cleaning it up.

Edensee has a very beautiful view, spacious and clean rooms, friendly staff.

The hotel details stated that it was a dog friendly hotel but when we arrived with our dogs they refuse us entry and we had to wait over an hour before they reluctantly allowed us. On the 3rd day of stay when we return to the hotel with our dogs after a day tour, we were once again being blocked from entry by the hotel security and allowed to enter after repeated reinforcement that we were cleared to bring the dogs. Where our rooms were there were a flock of peacocks that shitted all over our room front entrance. The service staff tried to blame our dogs for the shit. All in all it was not a pleasant stay-we were treated like outcasts just because we brought our dogs.

The hotel's atmosphere is very good, the downside is a bit far from the center

The room is clean, the staff is friendly, I had a wonderful stay

- The path up the stairs is covered with moss and is very dirty - The door to the balcony is damaged and the lace is very dirty - Even though the bathroom has not been used, there is water stagnation and plaque - The curtains right next to the bathtub are damaged - Balcony (I expected room) is extremely dirty and dusty - The room is old and moldy