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Dalat Edensee Lake Resort & Spa
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Dalat Edensee Lake Resort & Spa
8,5
/10
Very Good
249 reviews
What Guests Say About Their Stay
Room Space (5)
Bedroom (5)
Bathroom (5)
Family Friendly (4)
Giang N.
9,6
/ 10
A great place to hide away for weekend with family and kids!!
Jenny W.
9,1
/ 10
We had an amazing time at the Edensee. The view and the surrounding were fantastic and peaceful. The heated pool was my daughter ‘s favorite. The room was comfortable. The peacocks were delightful to encounter. The welcoming basket of fruit was a nice touch and the complimentary afternoon tea was impressive. I would recommend this hotel to everyone and we would come back for sure in the future.
Bui A.
8,5
/ 10
We spent 2 nights at Edensee. It's very nice, clean and beautiful. Will be back soon.
In the Area
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Tuyen Lam Lake, Zone VII.2, Ward 4, Da Lat, Lam Dong Province, Vietnam, 670000
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Dalat Edensee Lake Resort & Spa
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What's around Dalat Edensee Lake Resort & Spa
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Tuyen Lam Lake, Zone VII.2, Ward 4, Da Lat, Lam Dong Province, Vietnam, 670000
Discover More About Dalat Edensee Lake Resort & Spa
Location
Dalat Edensee Lake Resort & Spa is located in area / city Ward 4.
About Dalat Edensee Lake Resort & Spa
From business event to corporate gathering, Dalat Edensee Lake Resort & Spa provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Dalat Edensee Lake Resort & Spa is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Dalat Edensee Lake Resort & Spa, a wonderful accommodation for your family holiday.
This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Dalat Edensee Lake Resort & Spa.
If you plan to have a long-term stay, staying at Dalat Edensee Lake Resort & Spa is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Dalat Edensee Lake Resort & Spa is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Dalat Edensee Lake Resort & Spa exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Dalat Edensee Lake Resort & Spa is a resort with great comfort and excellent service according to most resort's guests.
Enjoy luxurious treats and incomparable experience by staying at Dalat Edensee Lake Resort & Spa.
All facilities in Dalat Edensee Lake Resort & Spa
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Things to Do
- Barbecue
- Children play area
- Entertainment for children
- Fitness center
- Garden
- Indoor pool
- Karaoke
- Library
- Massage
- Outdoor facilities
- Sauna
- Spa
- Hot tub
- Steam room
- Sauna
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Money changer
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Medical service
- Newspaper in lobby
- Tours
- Wedding service
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Cafe
- Continental breakfast
- Early bird breakfast
- Gala dinner
- Set menu dinner
- Set menu lunch
- Snacks
- Vegetarian meal
General
- Ballroom
- Banquet
- Clothes dryer
- Connecting rooms
- Family room
- Fireplace in lobby
- Heater
- Non-smoking room
- Swimming pool
- Recreation room
- Rooftop terrace
- Terrace
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Sports and Recreations
- Archery
- Badminton
- Basketball
- Billiard
- Canoeing
- Fishing
- Fitness center
- Outdoor tennis court
- Table tennis
- Tennis
- Volleyball
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Separate shower and tub
- Shower
- TV
Business Facilities
- Business center
- Business facilities
- Conference hostess
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
- Theatre/auditorium
Nearby Facilities
- Beauty salon
- Gift shop
- Hair salon
- Laundry
Transportation
- Airport transfer
- Car rental
- Secure parking
Connectivity
- Internet point
- LAN Internet
- Free WiFi
Family-friendly Facilities
- Kids club
- Children pool
Accessibilty
- Disabled access friendly
- Wheelchair accessible
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Kids and Pets
- CRIBS
Accommodation Policy & General Information in Dalat Edensee Lake Resort & Spa
Important Note
This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card, Passport & Visa requirement (for Expatriate). Please bring the required documents in hard copy.
General Check-in Instructions
Children under 5 years old stay for free if using existing bed.
Children from 6 under 11 years old (using existing bed) will be charged additionally upon check-in.
Children 12 years and over are counted as adults and must use an extra bed. The fee of extra bed is dependent on the type of room you choose.
All special requests will be subject to availability. For further information please contact the property before or upon arrival for confirmation.
The Guest need to ensure the following at check-in • Hold hotel voucher with the correct reservation details • Has valid original ID • For Expatriate guest, should bring the valid passport, visa or any essential papers
The guest will be requested to pay Damage Deposit VND1,000,000/room/night when upon arrival. This amount will be returned back if no damage appearance.
Children from 6 under 11 years old (using existing bed) will be charged additionally upon check-in.
Children 12 years and over are counted as adults and must use an extra bed. The fee of extra bed is dependent on the type of room you choose.
All special requests will be subject to availability. For further information please contact the property before or upon arrival for confirmation.
The Guest need to ensure the following at check-in • Hold hotel voucher with the correct reservation details • Has valid original ID • For Expatriate guest, should bring the valid passport, visa or any essential papers
The guest will be requested to pay Damage Deposit VND1,000,000/room/night when upon arrival. This amount will be returned back if no damage appearance.
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General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Dalat Edensee Lake Resort & Spa | 155 |
Number of floors in Dalat Edensee Lake Resort & Spa | 2 |
Another facilities in Dalat Edensee Lake Resort & Spa | Barbecue, Children play area, Entertainment for children, Fitness center, Garden |
Frequently asked question in Dalat Edensee Lake Resort & Spa
What are available facilities at Dalat Edensee Lake Resort & Spa?
There are top facilites at Dalat Edensee Lake Resort & Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Dalat Edensee Lake Resort & Spa?
The standard check-in time at Dalat Edensee Lake Resort & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Dalat Edensee Lake Resort & Spa provide breakfast?
Yes, Dalat Edensee Lake Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Dalat Edensee Lake Resort & Spa
Traveloka (249)
Other sources (142)
8,5
Very Good
From 249 reviews
Provided by travelers on
Cleanliness
8,7
Room Comfort
8,7
Meal
8,4
Location
8,3
Service and Facilites
8,5
People often mention about Dalat Edensee Lake Resort & Spa
All
Activity Option (4)
Room Space (4)
Bedroom (4)
Bathroom (4)
Distance to City Center (3)
Family Friendly (3)
Staff Friendliness (3)
Ambiance (3)
Hotel Area (3)
Wifi (2)
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Traveler Reviews Dalat Edensee Lake Resort & Spa
Number of reviews per page
20
40
Customer reviews
nl
ngoc l.
Staycation
9,0
/10
Reviewed 2 week(s) ago
Should choose lake view room, beautiful, bathroom is very spacious and comfortable :)
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1 people find it helpful
P***n
8,5
/10
Reviewed 3 week(s) ago
Friendly and enthusiastic staff
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Find this review helpful?
D***h
Leisure
5,0
/10
Reviewed 13 week(s) ago
Food is not good, buffet for show.
See original
1 people find it helpful
PT
Phan T. B. H.
Staycation
10,0
/10
Reviewed 20 week(s) ago
Good. we like Edensee. we had my vacation many time in Da Lat. we would like to comeback this hotel.
Find this review helpful?
NM
Nguyen M. T.
5,3
/10
Reviewed 25 week(s) ago
tried very hard to accept, but really not satisfied, worst 5* hotel in Tuyen Lam lake
See original
1 people find it helpful
Accommodation's Reply
07 Feb 2025
Dear Guest,
We sincerely appreciate your feedback regarding the unfortunate experience. Your booking included a damaged towel and a towel disposal fee on the day of check-out, and this was done at check-in and room delivery. This is completely desirable for both parties.
Once again, the resort still hopes to receive your support, so that you can feel the change of the Resort.
Have a nice day!
Dalat Edensee Lake Resort & Spa
Customer Service Department
See original
S***n
Leisure
9,1
/10
Reviewed 25 week(s) ago
Little bit far from the city but good place to chill out with the nature
1 people find it helpful
Accommodation's Reply
07 Feb 2025
Dear our valued guest,
Greetings from Dalat Edensee Lake Resort & Spa!
Thank you so much for your review of our resort. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Dalat Edensee Lake Resort & Spa
Customer Service
TH
Thai H. T.
9,4
/10
Reviewed 26 week(s) ago
Dinner menu is very small, but delicious.
Beautiful scenery, friendly staff. Will come back.
See original
1 people find it helpful
Accommodation's Reply
07 Feb 2025
Dear Customer,
We are very pleased to receive positive reviews and absolute scores from you about your recent vacation at Edensee Lake Resort & Spa. The Dalat Edensee Resort staff is extremely happy and looks forward to welcoming you and your family back on your next vacation. We wish Mr. Vuong and his family good health and good luck.
Best regards,
Dalat Edensee Lake Resort & Spa
Customer Service Department
See original
T***n
9,7
/10
Reviewed 31 week(s) ago
The staff take care very well, everything is as I expected. The workers are a bit noisy but fun. 😅
This is the second time I've gone.
The breakfast buffet is delicious and varied.
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1 people find it helpful
Accommodation's Reply
04 Jan 2025
Dear Guest,
The Dalat Edensee Resort staff is extremely pleased to receive satisfaction with the convenient service and the enthusiasm and care of the Edensee staff with an absolute rating in the recent experience. We would like to thank you and look forward to welcoming you and your family back to the resort in the near future. Wishing you a good day.
Best regards,
Dalat Edensee Lake Resort & Spa
Customer Service Department
See original
NC
Nguyen C. P.
5,3
/10
Reviewed 55 week(s) ago
There were a lot of mosquitoes in the room. I asked the staff to help me handle the mosquitoes and then reported it, but then I didn't see anything. As a result, after returning from the trip, I had dengue fever. Too bad!
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3 people find it helpful
Accommodation's Reply
22 Jul 2024
Dear customers,
Thank you for choosing Edensee Resort during your vacation,
Dalat Edensee Lake Resort & Spa thanks you for sharing and appreciates your comments on recent unsatisfactory issues. We would like to receive and communicate to the Management level and relevant departments to have plans to improve service quality to our valued customers.
Edensee Resort wishes you good health and success and hopes to welcome you again in the near future.
Best regards,
Customer care department
Dalat Edensee Lake Resort& Spa
See original
NK
Nguyen K. T. T.
Staycation
9,7
/10
Reviewed 68 week(s) ago
Nhân viên vui vẻ nhiệt tình.Ăn sáng đầy đủ đồ ăn, ngon miệng. Có điều khu vực phòng tắm các rèm đóng không kín đáo nên không được thoải mái vì xung quanh có người đang sữa chữa nên không tắm được
1 people find it helpful
TT
Tran T. K. C.
8,4
/10
Reviewed 75 week(s) ago
Trải nghiệm ở phòng Mimosa thật tuyệt vời, phòng vừa vặn có hai lò sưởi, trang trí phòng cũng tuyệt vời, bên ngoài ban công, khuôn viên thoáng mát, cảnh vật đẹp, rất thích hợp để nghỉ ngơi vì không gian yên tĩnh bên cạnh Hồ Tuyền Lâm. Phòng tắm rộng rãi chỉ có vòi nước hay bị rỉ nước, phải lấy khăn chèn vào mặc dù đã kêu người tới xem xét. Mọi thứ ok hết tới khi check out thì tiếp tân báo nhân viên thu dọn có chụp lại hình làm bể cái quai cốc và cái khăn chùi chân bị dơ (tất cả là do phòng bị rỉ nước và do sàn nhà có dơ thật nên khi lấy thấm nước khăn dơ). Vẫn ok nếu khi bạn check phòng và báo hơn là việc chụp hình lại từ hôm trước và đưa bằng chứng cho khách như vậy không được thoải mái lắm, lần đàu tiên bị charge phí kiểu vậy. Và sẽ không quay lại vì phong cách làm việc như vậy.
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4 people find it helpful
Accommodation's Reply
09 Mar 2024
Dear guests, send greetings!
Thank you for always giving special affection to Dalat Edensee Resort. We are extremely grateful to receive compliments about our staff, and thank you for your sincere sharing about the resort's facilities. Certainly, to get closer to you, we will constantly strive to bring you better and closer experiences in the future. Once again, thank you and we look forward to having the opportunity to welcome you back one day soon.
Best regards
Customer care department
See original
TT
THAN T. G.
10,0
/10
Reviewed 76 week(s) ago
Gia đình tôi có trải nghiệm thú vị tại đây.
3 people find it helpful
Accommodation's Reply
09 Mar 2024
Dear guests, send greetings!
Thank you for trusting and choosing Dalat Edensee Lake Resort & Spa for your vacation. We sincerely thank you for your high praise of the amenities, staff and resort setting. The Dalat Edensee staff hopes that in the near future, the Family will always support and give trust and love to the resort.
Wishing good health and good luck to you.
Love
Customer care department
Dalat Edensee Lake Resort& Spa
See original
Nguyen D. D.
8,8
/10
Reviewed 81 week(s) ago
Resort yên tĩnh, rộng rãi. Không khí mát mẻ, phù hợp nghĩ dưỡng, dành thời gian cho gia đình và người thân. Đường vào hơi sâu và tối.
5 people find it helpful
Accommodation's Reply
22 Jan 2024
Hello Guest!
We sincerely thank you for your high evaluation of your recent stay at Dalat Edensee Lake Resort & Spa, and look forward to welcoming your family on your next visits.
Best regards,
Customer care department
Dalat Edensee Lake Resort & Spa.
See original
Nguyen Quoc Dung
9,7
/10
Reviewed 83 week(s) ago
Clean rooms, beautiful furniture. Modern toilet and bathroom equipment. Great breakfast, fresh ingredients, harmonious taste. The resort landscape is so beautiful. Professional, attentive, friendly service.
See original
Find this review helpful?
Accommodation's Reply
10 Jan 2024
Send warm greetings to Mr. Dung!
Thank you very much for taking the time to share with us about your recent experience at Dalat Edensee Resort. We are extremely pleased to receive your satisfaction and good reviews during your recent experience. Besides, we also noted the comments that need to be improved in the future. Dalat Edensee staff looks forward to welcoming you back to the hotel in the near future. We wish you a good day.
Dalat Edensee Lake Resort& Spa
Customer care department
See original
VN
Vinh N.
6,0
/10
Reviewed 83 week(s) ago
The room was very boring, not as expected. Trash was left in front of the room's door, leaking and dirty, for 2 days without anyone cleaning it up.
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1 people find it helpful
Accommodation's Reply
26 Dec 2023
Sending respectful greetings to our valued guests!
First of all, we would like to send our sincere thanks to you for trusting and choosing Dalat Edensee during your recent visit to Dalat. Besides, it is a pity that the experience is not yet complete related to staff and room issues. Your comments have been carefully considered by the Management Board. Once again, allow us to send our most sincere apologies to you. We hope that in your next visits, you will still visit Dalat Edensee Family to have the opportunity to serve you and your family.
Best regards
Customer care department
See original
HT
HOANG T. T. T.
8,5
/10
Reviewed 83 week(s) ago
Edensee has a very beautiful view, spacious and clean rooms, friendly staff.
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Accommodation's Reply
10 Jan 2024
Dear guests, send greetings!
Thank you for choosing Dalat Edensee Resort during your vacation. Dalat Edensee Lake Resort& Spa is honored to know that you had a wonderful experience when coming to the resort. Edensee Resort wishes you good health and success and hopes to welcome you again in the near future.
Best regards,
Customer care department
See original
JT
Josephine T.
6,0
/10
Reviewed 84 week(s) ago
The hotel details stated that it was a dog friendly hotel but when we arrived with our dogs they refuse us entry and we had to wait over an hour before they reluctantly allowed us. On the 3rd day of stay when we return to the hotel with our dogs after a day tour, we were once again being blocked from entry by the hotel security and allowed to enter after repeated reinforcement that we were cleared to bring the dogs. Where our rooms were there were a flock of peacocks that shitted all over our room front entrance. The service staff tried to blame our dogs for the shit. All in all it was not a pleasant stay-we were treated like outcasts just because we brought our dogs.
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1 people find it helpful
Accommodation's Reply
10 Jan 2024
Dear Josephine Toh,
Thank you for choosing Dalat Edensee Lake Resort &Spa and for taking the time to provide feedback about your experience. We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We hope you will give us a chance by staying with us again
Sincerely regards,
Customer Care Dept.
hs
hồng s. l.
9,1
/10
Reviewed 88 week(s) ago
The hotel's atmosphere is very good, the downside is a bit far from the center
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Accommodation's Reply
01 Dec 2023
Dear Guests,
We are very pleased to receive your review about your recent stay at Dalat Edensee Lake Resort& Spa. Our staff is extremely happy to know that your family had a wonderful vacation here. We hope to continue to welcome you on your next vacation.
Best regards,
Dalat Edensee Lake Resort& Spa
Customer care department
See original
NQ
Nguyen Q. V. N.
9,7
/10
Reviewed 90 week(s) ago
The room is clean, the staff is friendly, I had a wonderful stay
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2023
Dear guests, send greetings!
Thank you for choosing Dalat Edensee Resort during your vacation. Dalat Edensee Lake Resort& Spa is honored to know that you had a wonderful experience when coming to the resort. Your satisfaction and evaluation will be a great motivation for the staff.
Dalat Edensee wishes you health, success and hopes to welcome your family again in the near future.
Best regards,
Dalat Edensee Lake Resort& Spa
Customer care department
See original
Nguyen T. H.
5,1
/10
Reviewed 92 week(s) ago
- The path up the stairs is covered with moss and is very dirty - The door to the balcony is damaged and the lace is very dirty - Even though the bathroom has not been used, there is water stagnation and plaque - The curtains right next to the bathtub are damaged - Balcony (I expected room) is extremely dirty and dusty - The room is old and moldy
Read More
See original
1 people find it helpful
Accommodation's Reply
01 Nov 2023
Dear Ms. Thanh Hang Nguyen!
We truly apologize for the inconvenience and poor experience at Dalat Edensee resort.
Immediately after receiving feedback from you, we quickly checked and asked you to change to another room and the resort will upgrade the room category from Luxury garden view to Luxury lake view. However, you refused and decided to check out. After that, we will provide a free ride to transport your luggage to the city at your request.
We sincerely apologize for this omission and look forward to having the opportunity to welcome you back so we can serve you more thoughtfully. Wishing you and your family good health and luck.
Customer care department
Dalat Edensee lake resort & spa
See original
Number of reviews per page
20
40
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