Verified Traveler

Leisure

9,4

/10

Reviewed 3 day(s) ago

The hotel staff is very friendly, cleanliness is very good.

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N***a

9,1

/10

Reviewed 5 day(s) ago

The hotel staff was friendly and very helpful. The hotel was clean and the facilities were good.

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Randi K.

9,7

/10

Reviewed 1 week(s) ago

Nice place for staycation and vacation.

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A***d

Business

8,2

/10

Reviewed 1 week(s) ago

The location is comfortable, not far from the city center. Easy access. Close to public facilities.

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Anton P.

9,1

/10

Reviewed 1 week(s) ago

The hotel is quite good, according to the price.

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Verified Traveler

10,0

/10

Reviewed 1 week(s) ago

Many thanks to the staff, Mr. Kris, for his recommendations and assistance.

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Suwandi

Business

8,4

/10

Reviewed 2 week(s) ago

Staff good, cleanliness good, except meal variety.

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V***e

Leisure

9,1

/10

Reviewed 3 week(s) ago

A great and warm welcome from the staff, and big thanks to Ms. Maha at the reception.

1 people find it helpful

D***n

Leisure

9,1

/10

Reviewed 3 week(s) ago

It's a delightful hotel with amazing hospitality from the staff, especially Ms. Maha at the reception.

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T***y

10,0

/10

Reviewed 3 week(s) ago

The location of the hotel and the culinary delights around it are quite helpful for access.

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1 people find it helpful

Verified Traveler

Business

9,4

/10

Reviewed 4 week(s) ago

Ample parking. Friendly receptionist, quite detailed in her explanations. Always smiling... thanks, Miss Yani. Check-in was also fast... only 2 minutes. The room smelled fragrant and clean. Awesome.

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A***e

9,7

/10

Reviewed 4 week(s) ago

Good and strategic location, friendly service for all... thank you, good price too... thank you Crystal Lotus Hotel

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1 people find it helpful

ireine

Leisure

9,7

/10

Reviewed 5 week(s) ago

A highly recommended place for a vacation in Yogyakarta. I'll definitely be back again when I'm in Yogyakarta again.

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1 people find it helpful

a***a

9,1

/10

Reviewed 5 week(s) ago

Parking is convenient, cool, and shady. The elevators are slow.

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N***y

Leisure

8,4

/10

Reviewed 8 week(s) ago

The staff was friendly, but the rooms weren't very clean, with the terrace, bathroom, and especially the rooftop area being completely neglected. It's a shame, as the rooftop is a great place to hang out.

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1 people find it helpful

Accommodation's Reply

29 May 2026

Thank you, Noni, for choosing Crystal Lotus Hotel Yogyakarta as your accommodation during your visit to Yogyakarta. We apologize for any issues that did not meet your expectations. We have taken steps to rectify the situation and prevent it from happening again. We highly value your feedback and will use it to improve the quality of our service in the future, in line with our commitment to always provide excellent service to all our guests. We hope this will make you want to stay with us again in the future. Thank you. We look forward to welcoming you back. Sincerely, Ali Rifki, General Manager

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yana s.

10,0

/10

Reviewed 9 week(s) ago

Big thanks to Kak Yuniar & Kak Lala for the hospitality ⭐5. Stayed here for 2 days overall good, and will be back soon because the service is really good, thanks for being trustworthy in delivering my leftover items wrapped very neatly. Small things but will be a good memory for me about this hotel.

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1 people find it helpful

Accommodation's Reply

13 May 2026

Thank you for taking the time to write such a kind and detailed review through Traveloka. We are truly appreciative. I am delighted to know that all staff members have dedicated themselves to making your stay at Crystal Lotus Hotel Yogyakarta a memorable experience. I will share your appreciation for the comfortable stay and the excellent service from our staff with all of us, as a token of our gratitude for their hard work. Our staff are always our greatest asset and strength, and I will ensure they know that you value and appreciate their efforts in providing the best possible service. Thank you again, and we hope to welcome you back to Crystal Lotus Hotel Yogyakarta on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager

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a***l

Leisure

9,1

/10

Reviewed 9 week(s) ago

Suggestion: If you clean a room when the customer is not there, you can WhatsApp first to ask if you want it cleaned or not.

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1 people find it helpful

Accommodation's Reply

13 May 2026

First, I would like to thank you for choosing Crystal Lotus Hotel Yogyakarta as your accommodation during your visit to Yogyakarta. We apologize for any issues that did not meet your expectations. We have taken steps to rectify the situation and prevent such incidents from happening again. We value your feedback highly in order to improve the quality of our services in the future, in line with our commitment to always provide excellent service to all our guests. We hope this will encourage you to return and stay with us again in the future. Thank you. We look forward to welcoming you back soon. Sincerely, Ali Rifki, General Manager

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octoviana t. s. t.

Leisure

10,0

/10

Reviewed 9 week(s) ago

I've stayed at Crystal Lotus four times. It's strategically located, has a balcony, and the pool is refreshing and clean. The staff is friendly, the rooms are clean and well-equipped, with a refrigerator and hairdryer. It's simply the best. The check-in process was a bit slow on a few occasions, but it's still the best and totally worth it.

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1 people find it helpful

Accommodation's Reply

13 May 2026

Thank you for taking the time to write such a kind and detailed review through Traveloka. We are truly appreciative. I am delighted to know that all staff members have dedicated themselves to making your stay at Crystal Lotus Hotel Yogyakarta a memorable experience. I will share your appreciation for the comfortable stay and the excellent service from the staff with all of our employees as a token of gratitude for their hard work. Our staff are always our greatest asset and strength, and I will ensure they know that you value and appreciate their efforts in providing the best possible service. Thank you again, and we hope to welcome you back to Crystal Lotus Hotel Yogyakarta on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager

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Verified Traveler

Leisure

10,0

/10

Reviewed 10 week(s) ago

All the staff are friendly, it was a pleasure to stay there, and when I went home, the security guard named Mr. Kris helped me carry my things, the food was delicious, all the information was clear, the deluxe room was spacious, the cleanliness was very good, it is a must for you to stay here.

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R***A

8,2

/10

Reviewed 10 week(s) ago

The hotel staff is very friendly and helpful.

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Accommodation's Reply

13 May 2026

We are delighted to hear that Ms. Ratana found our staff to be friendly and helpful. Of course, our goal at Crystal Lotus Hotel Yogyakarta is for all our staff to be fully committed to providing the best possible service to all guests. We will share your feedback with the team to let them know that we appreciate their efforts. Thank you very much for sharing your experience, and we sincerely hope to have the opportunity to welcome you again. Sincerely, Ali Rifki, General Manager

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Crystal Lotus Hotel

Overall Ratings & Reviews Crystal Lotus Hotel

8,5

8,5

8,3

8,6

8,5

Traveler Reviews Crystal Lotus Hotel