Crystal Lotus Hotel

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Overall Ratings & Reviews Crystal Lotus Hotel

Traveloka (10.600)
Other sources (31)
8,5
Very Good
From 10.600 reviews
Provided by travelers on
Cleanliness

8,5

Room Comfort

8,5

Meal

8,3

Location

8,6

Service and Facilites

8,5

People often mention about Crystal Lotus Hotel
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Staff Friendliness (186)
Bedroom (158)
Ambiance (147)
Hotel Area (146)
Bathroom (141)
Family Friendly (137)
Distance to City Center (136)
Accessibility (135)
Variety (132)
Taste (131)
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Traveler Reviews Crystal Lotus Hotel

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40
Customer reviews
N***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,4
/10
Reviewed 2 day(s) ago
The staff was friendly, but the rooms weren't very clean, with the terrace, bathroom, and especially the rooftop area being completely neglected. It's a shame, as the rooftop is a great place to hang out.
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yana s.
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10,0
/10
Reviewed 1 week(s) ago
Big thanks to Kak Yuniar & Kak Lala for the hospitality ⭐5. Stayed here for 2 days overall good, and will be back soon because the service is really good, thanks for being trustworthy in delivering my leftover items wrapped very neatly. Small things but will be a good memory for me about this hotel.
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Accommodation's Reply
13 May 2026
Thank you for taking the time to write such a kind and detailed review through Traveloka. We are truly appreciative. I am delighted to know that all staff members have dedicated themselves to making your stay at Crystal Lotus Hotel Yogyakarta a memorable experience. I will share your appreciation for the comfortable stay and the excellent service from our staff with all of us, as a token of our gratitude for their hard work. Our staff are always our greatest asset and strength, and I will ensure they know that you value and appreciate their efforts in providing the best possible service. Thank you again, and we hope to welcome you back to Crystal Lotus Hotel Yogyakarta on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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a***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 1 week(s) ago
Suggestion: If you clean a room when the customer is not there, you can WhatsApp first to ask if you want it cleaned or not.
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Accommodation's Reply
13 May 2026
First, I would like to thank you for choosing Crystal Lotus Hotel Yogyakarta as your accommodation during your visit to Yogyakarta. We apologize for any issues that did not meet your expectations. We have taken steps to rectify the situation and prevent such incidents from happening again. We value your feedback highly in order to improve the quality of our services in the future, in line with our commitment to always provide excellent service to all our guests. We hope this will encourage you to return and stay with us again in the future. Thank you. We look forward to welcoming you back soon. Sincerely, Ali Rifki, General Manager
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octoviana t. s. t.
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Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
I've stayed at Crystal Lotus four times. It's strategically located, has a balcony, and the pool is refreshing and clean. The staff is friendly, the rooms are clean and well-equipped, with a refrigerator and hairdryer. It's simply the best. The check-in process was a bit slow on a few occasions, but it's still the best and totally worth it.
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Accommodation's Reply
13 May 2026
Thank you for taking the time to write such a kind and detailed review through Traveloka. We are truly appreciative. I am delighted to know that all staff members have dedicated themselves to making your stay at Crystal Lotus Hotel Yogyakarta a memorable experience. I will share your appreciation for the comfortable stay and the excellent service from the staff with all of our employees as a token of gratitude for their hard work. Our staff are always our greatest asset and strength, and I will ensure they know that you value and appreciate their efforts in providing the best possible service. Thank you again, and we hope to welcome you back to Crystal Lotus Hotel Yogyakarta on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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Verified Traveler
icon-Leisure
Leisure
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10,0
/10
Reviewed 2 week(s) ago
All the staff are friendly, it was a pleasure to stay there, and when I went home, the security guard named Mr. Kris helped me carry my things, the food was delicious, all the information was clear, the deluxe room was spacious, the cleanliness was very good, it is a must for you to stay here.
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R***A
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8,2
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly and helpful.
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Accommodation's Reply
13 May 2026
We are delighted to hear that Ms. Ratana found our staff to be friendly and helpful. Of course, our goal at Crystal Lotus Hotel Yogyakarta is for all our staff to be fully committed to providing the best possible service to all guests. We will share your feedback with the team to let them know that we appreciate their efforts. Thank you very much for sharing your experience, and we sincerely hope to have the opportunity to welcome you again. Sincerely, Ali Rifki, General Manager
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u***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
Basically, it's close to everywhere, if I go to Jogja again tomorrow and want to stay here, it's the best, yeah
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Accommodation's Reply
13 May 2026
We are delighted that you enjoyed the comfort of your room, the hotel's views, and the excellent service from our staff. Your review will be helpful to others in choosing accommodation and restaurants, especially in the Yogyakarta area. Thank you. We hope to welcome you back again soon. Sincerely, Ali Rifky, General Manager
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u***i
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly and very helpful, basically the best.
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Accommodation's Reply
13 May 2026
We are delighted to hear that you, Ms. Utari, found our staff to be friendly and helpful. Of course, our goal at Crystal Lotus Hotel Yogyakarta is for all our staff to be fully committed to providing the best possible service to all guests. We will share your feedback with our team to let them know that we appreciate their efforts. Thank you very much for sharing your experience, Ms. Utari, and we sincerely hope to have the opportunity to welcome you again. Sincerely, Ali Rifki, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 3 week(s) ago
Really appreciate the complimentary meal for the last night my parents stayed there. Well done!
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ifa
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Thank you, Ms. Maha, for your service. Alhamdulillah, the fatigue from traveling from Jakarta to Yogyakarta was paid off with a comfortable rest ❤️❤️👍
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Accommodation's Reply
13 May 2026
We are delighted to hear that you, Ms. Ifa, found our staff to be friendly and helpful. Of course, our goal at Crystal Lotus Hotel Yogyakarta is for all our staff to be fully committed to providing the best possible service to all guests. We will share your feedback with our team to let them know that we appreciate their efforts. Thank you very much for sharing your experience, Ms. Ifa, and we sincerely hope to have the opportunity to welcome you again. Sincerely, Ali Rifki, General Manager
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 4 week(s) ago
I stayed here in March, and the toilet wouldn't flush, but the technician quickly fixed it. Today, the 20th, I stayed in room 226, and the balcony door wouldn't open, and the technician came back to fix it. Hopefully, we'll continue to maintain customer comfort and prevent this from happening again.
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Accommodation's Reply
13 May 2026
First, I would like to thank you for choosing Crystal Lotus Hotel Yogyakarta as your accommodation during your visit to Yogyakarta. We apologize for any issues that did not meet your expectations. We have taken steps to rectify the situation and prevent such incidents from happening again. We appreciate your feedback, as it is of paramount importance in improving the quality of our services in the future, in line with our commitment to always provide excellent service to all our guests. We hope this will encourage you to return and stay with us again in the future. Thank you. We look forward to welcoming you back soon. Sincerely, Ali Rifki, General Manager
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Robiah A. A.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
During my four-day stay at the Crystal Lotus Hotel, the food was top-notch. It was delicious, the menu varied, and the restaurant was a delight. Furthermore, the room's mountain view was simply superb.
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Accommodation's Reply
13 May 2026
Thank you for your positive review and rating of 10 out of 10 for Crystal Lotus Hotel Yogyakarta through Traveloka. We are delighted that you, Robiah, enjoyed the diverse and delicious food prepared by our kitchen team, the cleanliness of the hotel grounds, and the excellent service from our staff. This is part of our commitment to making your stay memorable and enjoyable. Your review can help others choose accommodations, meeting rooms, and restaurants, especially in the Yogyakarta area. Thank you, and we hope to welcome you back again soon. Sincerely, Ali Rifki, General Manager
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Rafli A.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The staff are friendly, the rooms are also nice, it's just a bit far from the center of Jogja.
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Accommodation's Reply
13 May 2026
Thank you, Mr. Rafli, for sharing your positive review and giving Crystal Lotus Hotel a 10/10 rating. We are delighted to hear that you were impressed with the facilities we provided during your stay at Crystal Lotus Hotel. We hope you will always choose Crystal Lotus Hotel for your next visit to Yogyakarta. We look forward to welcoming you again. Sincerely, Ali Rifki, General Manager
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D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The hotel is beautiful, clean, the staff is friendly, and it's very easy to get everywhere. Overall, I highly recommend this hotel. Thank you, Crystal Lotus Hotel team.
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Accommodation's Reply
13 May 2026
Thank you so much for taking the time to write such a positive review about your recent stay at Crystal Lotus Hotel Yogyakarta. We are delighted to hear that you enjoyed the room, facilities, location, and the friendliness of our staff, which are just a few of the many things we do at Crystal Lotus Hotel to ensure our guests have a comfortable and restful stay. We appreciate your 10-star rating and for recommending us to travelers planning to stay in the Yogyakarta area. We hope to welcome you back again on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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G***h
icon-origin-TRAVELOKA
6,5
/10
Reviewed 5 week(s) ago
4 hours stay. Breakfast is ok, all staff are friendly, coincidentally next to the room there is a table and chairs for guests to have tea/coffee & unfortunately the guests are dirty, lots of food on the floor, noisy sounds outside can be heard from the room, dirty towels, after 1 day asking for a change of sheets, they were not changed even though I have requested several times, they still haven't been changed, even though my body is itchy. The room is not too spacious, it's okay but if it's clean it will be comfortable. Hopefully it can be cleaner again.
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Accommodation's Reply
22 Apr 2026
Dear Mrs. Galuh, Thank you for choosing Crystal Lotus Hotel Yogyakarta as your accommodation during your visit to Yogyakarta. We apologize for any issues that did not meet your expectations. We have taken steps to rectify the situation and prevent such incidents from happening again. We appreciate your feedback, which is crucial for improving the quality of our services in the future, in line with our commitment to always provide excellent service to all our guests. We hope this makes you want to return and stay with us again in the future. Thank you. We look forward to welcoming you back soon. Sincerely, Ali Rifki, General Manager
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Defri t. a.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The hotel staff was very friendly, the check-in process was assisted quickly, the hotel was nice and comfortable.
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Accommodation's Reply
22 Apr 2026
Thank you so much, Mr. Defri, for taking the time to write such a positive review about your recent stay at Crystal Lotus Hotel Yogyakarta. We are delighted to hear that you enjoyed the room, facilities, location, and the friendliness of our staff, which are just a few of the many things we do at Crystal Lotus Hotel to ensure our guests have a comfortable and restful stay. We appreciate your 10-star rating and for recommending us to travelers planning to stay in the Yogyakarta area. We hope to welcome you back again on your next trip to Yogyakarta. Sincerely, Ali Rifki, General Manager
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Lestari M.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The staff is friendly, you can request a view, and the soundproofing is perfect for couples. The food is varied and delicious.
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Accommodation's Reply
22 Apr 2026
Thank you, Mr. Lestari, for sharing your positive review and giving Crystal Lotus Hotel a 10/10 rating. We are delighted to hear that you were impressed with the facilities we provided during your stay at Crystal Lotus Hotel. We hope you will always choose Crystal Lotus Hotel for your next visit to Yogyakarta. We look forward to welcoming you again. Sincerely, Ali Rifki, General Manager
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Mona M.
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10,0
/10
Reviewed 5 week(s) ago
Friendly staff, delicious breakfast, spacious, safe parking in the basement so vehicles are not exposed to the sun.
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Accommodation's Reply
22 Apr 2026
We are delighted that Ms. Mona was satisfied with the comfort of her room, the views of the hotel grounds, and the excellent service from the staff. Ms. Mona's review can help others choose accommodations, meeting rooms, and restaurants, especially in the Yogyakarta area. Thank you. We look forward to welcoming you back soon. Sincerely, Ali Rifki, General Manager.
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L***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Best for staycation, close to JCM and city center
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Accommodation's Reply
22 Apr 2026
Thank you, Mr. Lukman, for sharing your positive review and giving Crystal Lotus Hotel a 10 out of 10. We are delighted to hear that you were impressed with the facilities we provided during your stay at Crystal Lotus Hotel. We hope you will always choose Crystal Lotus Hotel for your next visit to Yogyakarta. We look forward to welcoming you again. Sincerely, Ali Rifki, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Friendly staff. Fast check-in and check-out.
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Number of reviews per page
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