9,1
Exceptional
From 251 reviews
Provided by travelers on
Cleanliness

9,0

Room Comfort

9,0

Meal

8,6

Location

9,2

Service and Facilites

9,0

People often mention about Grand Mutiara Hotel Brastagi
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Taste (38)
Room Space (37)
Ambiance (36)
Staff Friendliness (35)
Bedroom (34)
Family Friendly (33)
Bathroom (33)
Variety (33)
Hotel Area (32)
Surroundings (31)
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Traveler Reviews Grand Mutiara Hotel Brastagi

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40
Customer reviews
Maulub H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 day(s) ago
The hotel staff is very friendly, the rooms are clean and spacious, and the breakfast menu is very varied. There is a swimming pool and garden, making it very suitable for family vacations.
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A***O
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
[Engaging opening lines] [Tell us about your stay] Ambiance/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
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Lidya
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
The staff are very friendly, every morning if you don't have time for breakfast, you will be immediately called and taken to your room. The staff are also very friendly with small children.
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Raymond I.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 2 week(s) ago
Overall, this hotel is good. I like the old-style decoration yet it is quite well maintained. The room is very spacious. So does the hotel open area. Breakfast could be better for the taste but it is adequate. The only issue (and it's quite a big issue) is the room facing the road is super duper noisy. There is no insulation at all and it is a busy road 24x7. Luckily, we could change the room facing the pool for the next day. The difference is night and day. So make sure to book the room facing inside (the pool), otherwise there might be chance that you won't be able to sleep at all.
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Afifuddin
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
Highly recommended for me and my family for another vacation
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Dwi H. S. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Grand Mutiara Berastagi Hotel is truly the best 🥳🥳🥰
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N***i
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
family friendly, eco-friendly
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m***a
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
Rooms are ok...staff are ok....check in and check out are fast...room cleanliness is ok..... breakfast is very varied but.....lacking in taste.
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1 people find it helpful
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Suitable for family vacations
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t***h
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
The hotel is comfortable with a variety of facilities for families.
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1 people find it helpful
Fatimah i. S.
icon-origin-TRAVELOKA
9,3
/10
Reviewed 6 week(s) ago
Only 1 thing is lacking in food, it lacks flavor. If it tastes spicy, it's perfect, the rest is perfect. 😂😊☺️🥰
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1 people find it helpful
Sri K. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Very satisfied, the hotel is comfortable and clean
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A***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 7 week(s) ago
It's fun to bring the family to enjoy the view.
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janto m.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 7 week(s) ago
staffs was very accommodating during the check in process. overall a pleasant stay with huge room. swimming pool could do alittle more in maintenance n filtering.
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Hendri H.
icon-origin-TRAVELOKA
8,7
/10
Reviewed 8 week(s) ago
Old building but pretty clean.
1 people find it helpful
H***o
icon-origin-TRAVELOKA
9,7
/10
Reviewed 8 week(s) ago
I ordered a superior room, the room was clean, according to the photo. The location is close to the city of Berastagi, if you want to find food at night it is also easy. The service is very friendly and good. The night air in the room is cool. The attached photo is only the back of the room.
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1 people find it helpful
Y***y
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
The staff is friendly and the view is beautiful.
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D***Y
icon-Leisure
Leisure
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10,0
/10
Reviewed 9 week(s) ago
The hotel service is friendly and polite, the comfort both outside and inside the hotel is very good.
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2 people find it helpful
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
very nice hotel, sure will come back again
1 people find it helpful
N***a
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 13 week(s) ago
The rooms are clean and spacious, and the staff is friendly.
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