Grand Mutiara Hotel Berastagi

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9,1
/10
Exceptional
530 reviews

What Guests Say About Their Stay

dewi y. h. s.

10,0
/ 10
The service from check-in to check-out was excellent. The staff was friendly and polite.
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V***t

10,0
/ 10
The hotel hasn't changed since its inception. The layout and design are the same, with the addition of alpacas and sheep now visible at the back of the hotel. Plenty of open space and open areas make it a comfortable hotel to stay in. Recommended for a repeat stay. Breakfast options are varied. There's also a pool. The hotel staff are all friendly. Parking is very spacious. In front of the hotel is an Indomaret for your needs. The location is quite strategic.
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Verified Traveler

10,0
/ 10
It's perfect for a family vacation. The rooms are very comfortable, even better with smart TVs and updated bathtubs. Everything else is top-notch.
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Verified Traveler

10,0
/ 10
Everything was satisfactory… no downsides whatsoever. The top hotel in Berastagi!
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Redy Z.

10,0
/ 10
One of the best hotels in Berastagi in terms of service, comfortable atmosphere and very nice hotel rooms.
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In the Area
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Jl. Peceren No. 168, Berastagi, Karo, Sumatra Utara, Indonesia, 22156

Main Facilities

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This accommodation offers:
Outdoor pool
Children pool
Swimming pool
Laundry service
Parking
Restaurant
Luggage storage
Wheelchair accessible
Karaoke
Grand Mutiara Hotel Berastagi is a 5-star hotels that has been welcoming guests since 1990. The accommodation went through a renovation in 2019. Grand Mutiara Hotel Berastagi is part of Powered by Archipelago under Archipelago. There are 123 rooms spread across 4 floors.
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What's around Grand Mutiara Hotel Berastagi

Jl. Peceren No. 168, Berastagi, Karo, Sumatra Utara, Indonesia, 22156
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Discover More About Grand Mutiara Hotel Berastagi

General Information

Grand Mutiara Hotel Berastagi is a 5-star hotels that has been welcoming guests since 1990. The accommodation went through a renovation in 2019. Grand Mutiara Hotel Berastagi is part of Powered by Archipelago under Archipelago. There are 123 rooms spread across 4 floors.

Location

Located at Jl. Peceren No. 168 in Karo, Indonesia. Those looking to explore will find Tugu Jeruk Berastagi, Tjong Yong Hian Garden, and Arrasyiid cookies cake snack nearby.

Facilities & Amenities

Grand Mutiara Hotel Berastagi has Outdoor pool, Children pool, Swimming pool, Laundry service, Parking, and more. Rooms also come with TV.

Business Facilities

For guests traveling for work, Grand Mutiara Hotel Berastagi has Meeting facilities and Projector available.

Dining

Guests can stop by the café.

Contact

Email: grandmutiara46@gmail.com
Phone number: +628116187299
Website: http://www.grandmutiarahotel.com

All facilities in Grand Mutiara Hotel Berastagi

Facility

  • Outdoor pool
  • Children pool
  • Swimming pool
Others Grand Mutiara Hotel Berastagi
Others

Guest Services

  • Laundry Service
  • 24-hour front desk
  • Newspaper stand
  • Multilingual staff
  • Wedding service
  • Front desk
  • Bellboy service
  • Doorman
  • 24-hour security
  • Newspaper in lobby
  • Early check-in
  • Express check-in
  • Luggage storage
  • Concierge
  • Porter

Family & Kids

  • Children's pool

Meals & Dining

  • Breakfast
  • Breakfast buffet

Connectivity

  • Wi-Fi in public areas
  • LAN Internet access
  • Wi-Fi

Business Facilities

  • Projector
  • Meeting facilities

Public Facilities

  • Room service
  • Restaurant
  • Safety deposit box
  • Coffee shop

Sports & Recreation

  • Billiard

Accessibility

  • Wheelchair accessible

Accommodation Facilities

  • Car park

Activity & Leisure

  • Karaoke
  • Outdoor pool

Accommodation Policy & General Information in Grand Mutiara Hotel Berastagi

IMPORTANT_NOTICE

Document Policy
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Deposit Policy
Deposit IDR 400,000 is required upon check-in. The accommodation accepts cash and debit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Mutiara Hotel Berastagi
123
Number of floors in Grand Mutiara Hotel Berastagi
4
Another facilities in Grand Mutiara Hotel Berastagi
Laundry Service, 24-hour front desk, Newspaper stand, Multilingual staff, Wedding service

Frequently asked question in Grand Mutiara Hotel Berastagi

What is normal check-in & check-out time at Grand Mutiara Hotel Berastagi?
The standard check-in time at Grand Mutiara Hotel Berastagi is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Mutiara Hotel Berastagi provide breakfast?
Yes, Grand Mutiara Hotel Berastagi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Mutiara Hotel Berastagi?
Grand Mutiara Hotel Berastagi is a 5.0-star hotel.
How many floors does Grand Mutiara Hotel Berastagi have?
Grand Mutiara Hotel Berastagi has 4 floors.
How many rooms are available at Grand Mutiara Hotel Berastagi?
Grand Mutiara Hotel Berastagi has 123 rooms in total.
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More Reviews from Other Guests in Grand Mutiara Hotel Berastagi

9,1
Exceptional
From 530 reviews
Provided by travelers on
Cleanliness

9,0

Room Comfort

9,0

Meal

8,6

Location

9,2

Service and Facilites

9,0

People often mention about Grand Mutiara Hotel Berastagi
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Room Space (84)
Bedroom (82)
Ambiance (80)
Staff Friendliness (79)
Family Friendly (78)
Surroundings (76)
Bathroom (73)
Variety (72)
Hotel Area (69)
Taste (69)
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Traveler Reviews Grand Mutiara Hotel Berastagi

Number of reviews per page
20
40
Customer reviews
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Heru F.
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8,5
/10
Reviewed 1 week(s) ago
It's ok, but the breakfast is not complete. The rest is ok.
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Y***e
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Leisure
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8,5
/10
Reviewed 1 week(s) ago
Very interesting. And fun.
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1 people find it helpful
L***a
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10,0
/10
Reviewed 1 week(s) ago
Great, bring family and kids, it's really suitable.
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Lutfiandy S.
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Leisure
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10,0
/10
Reviewed 2 week(s) ago
Staying here for just one night feels inadequate, and I'd love to stay for two or more. While there aren't many guests on weekdays, the food is still varied and plentiful—it's simply the best. If you're ever in Berastagi and don't have to worry about finding a hotel, you should definitely stay here.
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M***a
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9,7
/10
Reviewed 4 week(s) ago
Great location and easy access. The food is varied, but lacking in salt. There's a Shaun the Sheep to keep the kids happy.
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w***u
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10,0
/10
Reviewed 5 week(s) ago
Clean, beautiful view, very comfortable. I didn't feel like going home. You should try it; you won't regret it.
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F***S
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Staycation
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10,0
/10
Reviewed 6 week(s) ago
The hotel is very comfortable when inside the room and outside the room.
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Herfika
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7,8
/10
Reviewed 9 week(s) ago
The sheets smelled really bad, as if they hadn't been changed. Breakfast was also very lacking; there were no side dishes, just vegetables.
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K***a
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Staycation
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10,0
/10
Reviewed 10 week(s) ago
The service is very good and very suitable for families.
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D***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
Our stay at the Grand Mutiara Hotel Berastagi was very pleasant, with its panoramic views and cool air. Even without air conditioning, we still had to use blankets due to the cold. My family and grandchildren were very impressed, as they rarely return to Tanah Karo. Hopefully, the hotel's service and facilities will continue to improve and be more enjoyable. Thank you.
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Verified Traveler
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Leisure
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8,5
/10
Reviewed 11 week(s) ago
Overall okay 👍🏻. Many entertainments like sheep and alpaca, nice view, fresh air, there is a swimming pool and a new cafe is being built. An experience with children, lots of flowers around the hotel.
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2 people find it helpful
Ade m. Y.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 16 week(s) ago
All fun, kids love it here 🥰
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H***a
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Leisure
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10,0
/10
Reviewed 17 week(s) ago
It was a great stay at Mutiara, recommended.
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R***y
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Business
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8,5
/10
Reviewed 17 week(s) ago
An old hotel that really needs to upgrade its rooms.
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jeni e.
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Leisure
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10,0
/10
Reviewed 17 week(s) ago
A child-friendly hotel.
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Irvan H. H.
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8,5
/10
Reviewed 18 week(s) ago
Unpleasant service when the wife wants breakfast.
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Reni A.
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Leisure
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10,0
/10
Reviewed 18 week(s) ago
The hotel staff is friendly and very helpful, the room facilities are also cool, the rooms are spacious and comfortable.
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Mona E.
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Staycation
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7,7
/10
Reviewed 18 week(s) ago
The staff is not friendly, if you have friends or family you are not allowed to visit, and the food is not tasty.
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Verified Traveler
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Leisure
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9,7
/10
Reviewed 18 week(s) ago
The reservation staff was friendly, the environment was nice, and the air was fresh. I'll definitely stay here again next time 😍
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dewi y. h. s.
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10,0
/10
Reviewed 18 week(s) ago
The service from check-in to check-out was excellent. The staff was friendly and polite.
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