Grand Mutiara Hotel Berastagi

Hotels
9,1
/10
Exceptional
472 reviews

What Guests Say About Their Stay

Room Space (111)
Staff Friendliness (101)
Ambiance (98)
Bedroom (97)

V***t

10,0
/ 10
The hotel hasn't changed since its inception. The layout and design are the same, with the addition of alpacas and sheep now visible at the back of the hotel. Plenty of open space and open areas make it a comfortable hotel to stay in. Recommended for a repeat stay. Breakfast options are varied. There's also a pool. The hotel staff are all friendly. Parking is very spacious. In front of the hotel is an Indomaret for your needs. The location is quite strategic.
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Verified Traveler

10,0
/ 10
It's perfect for a family vacation. The rooms are very comfortable, even better with smart TVs and updated bathtubs. Everything else is top-notch.
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Verified Traveler

10,0
/ 10
Everything was satisfactory… no downsides whatsoever. The top hotel in Berastagi!
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Redy Z.

10,0
/ 10
One of the best hotels in Berastagi in terms of service, comfortable atmosphere and very nice hotel rooms.
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J***y

10,0
/ 10
This hotel caters to all the needs of families during their vacation. The staff is helpful, and the hotel is conveniently located near the city center, where you can find a wide variety of food options.
In the Area
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Jl. Peceren No. 168, Berastagi, Karo, Sumatra Utara, Indonesia, 22156

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Grand Mutiara Hotel Berastagi is located in area / city Berastagi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Mutiara Hotel Berastagi

Jl. Peceren No. 168, Berastagi, Karo, Sumatra Utara, Indonesia, 22156
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Lobby Grand Mutiara Hotel Berastagi
Lobby 2 Grand Mutiara Hotel Berastagi

Discover More About Grand Mutiara Hotel Berastagi

Location


Grand Mutiara Hotel Berastagi is located in area / city Berastagi.

About Grand Mutiara Hotel Berastagi

From business event to corporate gathering, Grand Mutiara Hotel Berastagi provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Grand Mutiara Hotel Berastagi, a wonderful accommodation for your family holiday.

Grand Mutiara Hotel Berastagi is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Mutiara Hotel Berastagi exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Mutiara Hotel Berastagi is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Grand Mutiara Hotel Berastagi.

All facilities in Grand Mutiara Hotel Berastagi

Bar, Cafe and Lounge Grand Mutiara Hotel Berastagi
Bar, Cafe and Lounge
Swimming Pool Grand Mutiara Hotel Berastagi
Swimming Pool
Functional Hall Grand Mutiara Hotel Berastagi
Functional Hall
Lobby Grand Mutiara Hotel Berastagi
Lobby
Exterior Grand Mutiara Hotel Berastagi
Exterior

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Wedding service

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Fullboard with non-alcoholic drinks
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

General

  • Ballroom
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Things to Do

  • Karaoke
  • Outdoor facilities
  • Outdoor pool
  • Outdoor pool

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting facilities
  • Projector

Family-friendly Facilities

  • Children pool

Accessibilty

  • Wheelchair accessible

Nearby Facilities

  • Shops

Sports and Recreations

  • Billiard

Accommodation Policy & General Information in Grand Mutiara Hotel Berastagi

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Mutiara Hotel Berastagi
123
Number of floors in Grand Mutiara Hotel Berastagi
4
Another facilities in Grand Mutiara Hotel Berastagi
Bellhop, Concierge, Doorman, Early Check-in, Express check-in

Frequently asked question in Grand Mutiara Hotel Berastagi

What are available facilities at Grand Mutiara Hotel Berastagi?
There are top facilites at Grand Mutiara Hotel Berastagi such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Mutiara Hotel Berastagi?
The standard check-in time at Grand Mutiara Hotel Berastagi is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Mutiara Hotel Berastagi provide breakfast?
Yes, Grand Mutiara Hotel Berastagi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Mutiara Hotel Berastagi?
Grand Mutiara Hotel Berastagi is a 4.0-star hotel.
How many floors does Grand Mutiara Hotel Berastagi have?
Grand Mutiara Hotel Berastagi has 4 floors.
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More Reviews from Other Guests in Grand Mutiara Hotel Berastagi

9,1
Exceptional
From 472 reviews
Provided by travelers on
Cleanliness

8,9

Room Comfort

9,0

Meal

8,6

Location

9,2

Service and Facilites

9,0

People often mention about Grand Mutiara Hotel Berastagi
All
Room Space (72)
Ambiance (69)
Bedroom (69)
Family Friendly (67)
Staff Friendliness (67)
Surroundings (66)
Bathroom (62)
Variety (62)
Taste (60)
Hotel Area (58)
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Most Recent
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Traveler Reviews Grand Mutiara Hotel Berastagi

Number of reviews per page
20
40
Customer reviews
Kiet66 U.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 16 hour(s) ago
Overall good with affordable price
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P***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 day(s) ago
The place is comfortable and clean. I want to stay again 👍
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Audicom L.
icon-origin-TRAVELOKA
8,4
/10
Reviewed 3 day(s) ago
Staff is easy and there is no deposit.
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mukhlis i.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 day(s) ago
Great.. If possible, the price could be more competitive.
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Sayed S.
icon-origin-TRAVELOKA
8,4
/10
Reviewed 1 week(s) ago
Overall, everything was fine. However, the check-in process and waiting times need improvement, and the breakfast could offer more variety.
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A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
Enjoyable, very nostalgic yet memorable.
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B***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Nice place, the hotel is old but still clean and worth it to stay there.
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N***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Deluxe room, friendly staff. Breakfast variety is good. Day 1 felt lacking, but the second day it felt okay. Most importantly, the bed is okay, firm, so sleeping is comfortable. And the bed is big, with 2 children still able to sleep. Nice view. All in all, it's okay.
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V***t
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The hotel hasn't changed since its inception. The layout and design are the same, with the addition of alpacas and sheep now visible at the back of the hotel. Plenty of open space and open areas make it a comfortable hotel to stay in. Recommended for a repeat stay. Breakfast options are varied. There's also a pool. The hotel staff are all friendly. Parking is very spacious. In front of the hotel is an Indomaret for your needs. The location is quite strategic.
Read More
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Find this review helpful?
Sandy W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
One of the hotels in Brastagi that is recommended until now.
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Verified Traveler
icon-origin-TRAVELOKA
8,6
/10
Reviewed 2 week(s) ago
I stayed in a super deluxe room. The carpet felt dusty, making the room feel very dusty. The floor was uneven, and I brought a small child with me, so he fell on it several times. The toilet spray was too strong, making it uncomfortable to use. As for delicious food, I enjoyed the fried noodles. The restaurant staff were quite friendly.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
All is good and have come several times 🤗
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
It's perfect for a family vacation. The rooms are very comfortable, even better with smart TVs and updated bathtubs. Everything else is top-notch.
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1 people find it helpful
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Noveria E. N.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
Very good, really like the location and service.
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Ivana A.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 4 week(s) ago
The hotel has a very nice view and outdoor activities. However, I came here with an elderly individual that uses a wheelchair. If I may suggest, please provide a ramp or access for people with wheelchairs, especially at outdoor spaces.
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Everything was satisfactory… no downsides whatsoever. The top hotel in Berastagi!
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Winy
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
always stay at the mutiara hotel.. the room is big and clean.. the kids love the swimming pool, and can also see the alpacas..
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
Since Brastagi is not as cold as it used to be, I hope some of the rooms in Brastagi will have air conditioning.
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I***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 6 week(s) ago
The rooms are nice and the service is ok, but the food is varied but lacks taste.
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r***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
The right hotel for a family vacation, the breakfast menu is quite varied but the taste needs to be improved, thank you
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Number of reviews per page
20
40

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Bedroom 4 Grand Mutiara Hotel Berastagi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9,1
Exceptional
From 472 reviews
Provided by travelers on
Cleanliness

8,9

Room Comfort

9,0

Meal

8,6

Location

9,2

Service and Facilites

9,0

People often mention about Grand Mutiara Hotel Berastagi
All
Room Space (72)
Ambiance (69)
Bedroom (69)
Family Friendly (67)
Staff Friendliness (67)
Surroundings (66)
Bathroom (62)
Variety (62)
Taste (60)
Hotel Area (58)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Mutiara Hotel Berastagi

Number of reviews per page
20
40
Customer reviews
Kiet66 U.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 16 hour(s) ago
Overall good with affordable price
Translated by Google Icon
See original
Find this review helpful?
P***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 day(s) ago
The place is comfortable and clean. I want to stay again 👍
Translated by Google Icon
See original
Find this review helpful?
Audicom L.
icon-origin-TRAVELOKA
8,4
/10
Reviewed 3 day(s) ago
Staff is easy and there is no deposit.
Translated by Google Icon
See original
Find this review helpful?
mukhlis i.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 day(s) ago
Great.. If possible, the price could be more competitive.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Sayed S.
icon-origin-TRAVELOKA
8,4
/10
Reviewed 1 week(s) ago
Overall, everything was fine. However, the check-in process and waiting times need improvement, and the breakfast could offer more variety.
Find this review helpful?
A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
Enjoyable, very nostalgic yet memorable.
Find this review helpful?
B***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Nice place, the hotel is old but still clean and worth it to stay there.
Translated by Google Icon
See original
Find this review helpful?
N***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Deluxe room, friendly staff. Breakfast variety is good. Day 1 felt lacking, but the second day it felt okay. Most importantly, the bed is okay, firm, so sleeping is comfortable. And the bed is big, with 2 children still able to sleep. Nice view. All in all, it's okay.
Translated by Google Icon
See original
Find this review helpful?
V***t
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The hotel hasn't changed since its inception. The layout and design are the same, with the addition of alpacas and sheep now visible at the back of the hotel. Plenty of open space and open areas make it a comfortable hotel to stay in. Recommended for a repeat stay. Breakfast options are varied. There's also a pool. The hotel staff are all friendly. Parking is very spacious. In front of the hotel is an Indomaret for your needs. The location is quite strategic.
Read More
Translated by Google Icon
See original
Find this review helpful?
Sandy W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
One of the hotels in Brastagi that is recommended until now.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
8,6
/10
Reviewed 2 week(s) ago
I stayed in a super deluxe room. The carpet felt dusty, making the room feel very dusty. The floor was uneven, and I brought a small child with me, so he fell on it several times. The toilet spray was too strong, making it uncomfortable to use. As for delicious food, I enjoyed the fried noodles. The restaurant staff were quite friendly.
Read More
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
All is good and have come several times 🤗
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
It's perfect for a family vacation. The rooms are very comfortable, even better with smart TVs and updated bathtubs. Everything else is top-notch.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Noveria E. N.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
Very good, really like the location and service.
Translated by Google Icon
See original
Find this review helpful?
Ivana A.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 4 week(s) ago
The hotel has a very nice view and outdoor activities. However, I came here with an elderly individual that uses a wheelchair. If I may suggest, please provide a ramp or access for people with wheelchairs, especially at outdoor spaces.
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Everything was satisfactory… no downsides whatsoever. The top hotel in Berastagi!
Translated by Google Icon
See original
Find this review helpful?
Winy
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
always stay at the mutiara hotel.. the room is big and clean.. the kids love the swimming pool, and can also see the alpacas..
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
Since Brastagi is not as cold as it used to be, I hope some of the rooms in Brastagi will have air conditioning.
Translated by Google Icon
See original
Find this review helpful?
I***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 6 week(s) ago
The rooms are nice and the service is ok, but the food is varied but lacks taste.
Translated by Google Icon
See original
Find this review helpful?
r***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
The right hotel for a family vacation, the breakfast menu is quite varied but the taste needs to be improved, thank you
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40