Traveloka (202)
Other sources (33)
9,3
Exceptional
From 202 reviews
Provided by travelers on
Cleanliness
9,5
Room Comfort
9,4
Meal
9,0
Location
9,4
Service and Facilites
9,4
People often mention about DeLaSol Sapa Hotel
All
Distance to City Center (37)
Staff Friendliness (35)
Room Space (33)
Ambiance (30)
Bathroom (30)
Bedroom (29)
Family Friendly (26)
Surroundings (25)
Hotel Area (25)
Wifi (23)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews DeLaSol Sapa Hotel
Number of reviews per page
20
40
Customer reviews
MS
Malina S.
Leisure
9,4
/10
Reviewed 20 hour(s) ago
We took the king bed with balcony and it was amazing! The room was equipped with one small sofa, a coffee table other than the normal room amenities, and the balcony has an amazing view. We spent a lot of time there just to enjoy the view. Staff was very helpful and friendly, the last day, one of the staff called Lam was helping us to make sure we get off to our transit to go to our bus back to Hanoi. I will definitely repeat this hotel if I ever get back.
Read More
Find this review helpful?
AT
Anh T. P.
8,5
/10
Reviewed 6 day(s) ago
The location is very close to the center. The room is quite okay for the price! The dining room has a direct view of Phan Xi Pang peak. If I stay next time, I will choose a room with a mountain view. This time the room had no window and the price was 850,000 VND per room, not including breakfast.
See original
Find this review helpful?
Accommodation's Reply
08 Aug 2025
Dear Valued Guest,
Thank you for choosing DeLaSol Sapa Hotel as your place to relax and stay. Your comments and encouragement will be a great motivation for all hotel staff to try and improve our services every day. We look forward to welcoming you back to DeLaSol Sapa and wish you good health and happiness.
Sincerely, DeLaSol Sapa Team
See original
C***a
10,0
/10
Reviewed 4 week(s) ago
Friendly staff, clean room. Max
2 people find it helpful
Accommodation's Reply
08 Aug 2025
Dear Our beloved guest,
What a joyful feeling for us to have the opportunity to welcome you during your recent stay! On behalf of the DeLaSol Sapa Hotel, we would like to say thank you for such feedback. Your feedback will be shared with the entire hotel team, as it acts as an inspiration and motivation for us to thrive harder to exceed our guests’ expectations. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you again in the not too distant future.
With warm regards,
DeLaSol Sapa Hotel
G
Guest
Leisure
9,7
/10
Reviewed 5 week(s) ago
Friendly staff, clean rooms and bathrooms, close to everywhere
See original
Find this review helpful?
Accommodation's Reply
08 Aug 2025
Dear Our beloved guest,
What a joyful feeling for us to have the opportunity to welcome you during your recent stay! On behalf of the DeLaSol Sapa Hotel, we would like to say thank you for such feedback. Your feedback will be shared with the entire hotel team, as it acts as an inspiration and motivation for us to thrive harder to exceed our guests’ expectations. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you again in the not too distant future.
With warm regards,
DeLaSol Sapa Hotel
T***N
10,0
/10
Reviewed 6 week(s) ago
I see enthusiastic customer support
See original
1 people find it helpful
Accommodation's Reply
08 Aug 2025
Dear Valued Guest,
Thank you for choosing DeLaSol Sapa Hotel as your place to relax and stay. Your comments and encouragement will be a great motivation for all hotel staff to try and improve our services every day. We look forward to welcoming you back to DeLaSol Sapa and wish you good health and happiness.
Sincerely, DeLaSol Sapa Team
See original
FK
FRANCISCA K. A.
Leisure
10,0
/10
Reviewed 6 week(s) ago
A very amazing stay experience. Curious to see other people's reviews that recommend taking a room with a balcony & it turns out the view is indeed amazing. The room is very spacious, the service is friendly & very helpful. Lam & his friend helped us book a car to return to Lao cai station. If we have another chance, we will definitely choose dr la sol again
Read More
See original
Find this review helpful?
Accommodation's Reply
08 Aug 2025
Dear Our beloved guest,
What a joyful feeling for us to have the opportunity to welcome you during your recent stay! On behalf of the DeLaSol Sapa Hotel, we would like to say thank you for such feedback. Your feedback will be shared with the entire hotel team, as it acts as an inspiration and motivation for us to thrive harder to exceed our guests’ expectations. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you again in the not too distant future.
With warm regards,
DeLaSol Sapa Hotel
D***s
Leisure
8,8
/10
Reviewed 8 week(s) ago
Situated in the heart of Sapa, conveniently close to many popular tourist attractions, although the rooms may be somewhat noisy due to neighboring guests.
3 people find it helpful
Accommodation's Reply
08 Aug 2025
Dear our beloved guest,
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am sorry to hear that a few things did not turn out as your expectations during your stay here. Please be informed that your concerns have been passed on to our relevant management team and your feedback will be used in improving our services. We hope to get the opportunity to welcome you again and our team will be ready to assist you at the best.
Best regards, DeLaSol Sapa Team
H***g
5,0
/10
Reviewed 9 week(s) ago
The room is very humid and not clean, small room, always damp
See original
2 people find it helpful
Accommodation's Reply
08 Aug 2025
Dear Guest,
First of all, Delasol Sapa Hotel would like to sincerely thank you for choosing our hotel as your accommodation for your vacation. We would like to thank you for your valuable comments and are very sorry for not being able to provide the best experience during your experience with the services at the hotel. We hope to receive your sympathy for the unnecessary inconveniences that have occurred. The hotel will always try and make continuous efforts to provide the best service.
Sincerely, Delasol Sapa Hotel
See original
VL
Vidiaz L. R.
Leisure
9,3
/10
Reviewed 9 week(s) ago
The view is very beautiful and close to everywhere.
See original
Find this review helpful?
Accommodation's Reply
08 Aug 2025
Dear Our beloved guest,
What a joyful feeling for us to have the opportunity to welcome you during your recent stay! On behalf of the DeLaSol Sapa Hotel, we would like to say thank you for such feedback. Your feedback will be shared with the entire hotel team, as it acts as an inspiration and motivation for us to thrive harder to exceed our guests’ expectations. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you again in the not too distant future.
With warm regards,
DeLaSol Sapa Hotel
A***s
8,4
/10
Reviewed 10 week(s) ago
Everything was good, the only bad thing about it was that the aircon wasn't that cold at all despite turning it on at its lowest.
Find this review helpful?
Accommodation's Reply
08 Aug 2025
Dear our beloved guest,
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am sorry to hear that a few things did not turn out as your expectations during your stay here. Please be informed that your concerns have been passed on to our relevant management team and your feedback will be used in improving our services. We hope to get the opportunity to welcome you again and our team will be ready to assist you at the best.
Best regards, DeLaSol Sapa Team
D***i
10,0
/10
Reviewed 11 week(s) ago
All the staff is kind and the hospitality is great, especially staff named Lam is helpful too.
2 people find it helpful
Accommodation's Reply
08 Aug 2025
Dear Our beloved guest,
What a joyful feeling for us to have the opportunity to welcome you during your recent stay! On behalf of the DeLaSol Sapa Hotel, we would like to say thank you for such feedback. Your feedback will be shared with the entire hotel team, as it acts as an inspiration and motivation for us to thrive harder to exceed our guests’ expectations. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you again in the not too distant future.
With warm regards,
DeLaSol Sapa Hotel
AL
Annisa L.
10,0
/10
Reviewed 12 week(s) ago
Great location and very nice hotel!
Find this review helpful?
Accommodation's Reply
08 Aug 2025
Dear Our beloved guest,
What a joyful feeling for us to have the opportunity to welcome you during your recent stay! On behalf of the DeLaSol Sapa Hotel, we would like to say thank you for such feedback. Your feedback will be shared with the entire hotel team, as it acts as an inspiration and motivation for us to thrive harder to exceed our guests’ expectations. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you again in the not too distant future.
With warm regards,
DeLaSol Sapa Hotel
V***h
8,8
/10
Reviewed 12 week(s) ago
Nice view, nice room, narrow stairs, hotel smaller than expected, but close to the center.
See original
1 people find it helpful
Accommodation's Reply
08 Aug 2025
Dear Guest,
First of all, Delasol Sapa Hotel would like to sincerely thank you for choosing our hotel as your accommodation for your vacation. We would like to thank you for your valuable comments and are very sorry for not being able to provide the best experience during your experience with the services at the hotel. We hope to receive your sympathy for the unnecessary inconveniences that have occurred. The hotel will always try and make continuous efforts to provide the best service.
Sincerely, Delasol Sapa Hotel
See original
AK
Andry K.
Leisure
10,0
/10
Reviewed 12 week(s) ago
A clean and comfortable hotel, close to the city center, but early check-in is paid hehe.
See original
1 people find it helpful
Accommodation's Reply
08 Aug 2025
Dear Our beloved guest,
What a joyful feeling for us to have the opportunity to welcome you during your recent stay! On behalf of the DeLaSol Sapa Hotel, we would like to say thank you for such feedback. Your feedback will be shared with the entire hotel team, as it acts as an inspiration and motivation for us to thrive harder to exceed our guests’ expectations. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you again in the not too distant future.
With warm regards,
DeLaSol Sapa Hotel
M***e
Leisure
10,0
/10
Reviewed 13 week(s) ago
The staff was very helpful, the room was clean and everything is wonderful.
1 people find it helpful
Accommodation's Reply
08 Aug 2025
Dear Our beloved guest,
What a joyful feeling for us to have the opportunity to welcome you during your recent stay! On behalf of the DeLaSol Sapa Hotel, we would like to say thank you for such feedback. Your feedback will be shared with the entire hotel team, as it acts as an inspiration and motivation for us to thrive harder to exceed our guests’ expectations. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you again in the not too distant future.
With warm regards,
DeLaSol Sapa Hotel
IM
Irma M. S.
Leisure
9,4
/10
Reviewed 13 week(s) ago
The staff was friendly, helpful, and good communication. The location very strategies. The space of room very spacious. Will be back to this hotel when back to the SaPa.
Find this review helpful?
Accommodation's Reply
08 Aug 2025
Dear Our beloved guest,
What a joyful feeling for us to have the opportunity to welcome you during your recent stay! On behalf of the DeLaSol Sapa Hotel, we would like to say thank you for such feedback. Your feedback will be shared with the entire hotel team, as it acts as an inspiration and motivation for us to thrive harder to exceed our guests’ expectations. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you again in the not too distant future.
With warm regards,
DeLaSol Sapa Hotel
LE NGUYEN
Leisure
10,0
/10
Reviewed 13 week(s) ago
near Sapa center, walking distance possible
See original
Find this review helpful?
Accommodation's Reply
08 Aug 2025
Dear Valued Guest,
Thank you for choosing DeLaSol Sapa Hotel as your place to relax and stay. Your comments and encouragement will be a great motivation for all hotel staff to try and improve our services every day. We look forward to welcoming you back to DeLaSol Sapa and wish you good health and happiness.
Sincerely, DeLaSol Sapa Team
See original
DD
Doan D. D.
9,7
/10
Reviewed 14 week(s) ago
I stayed here for 3 days and 2 nights. Initially, according to the travelloka app, I booked a pre room + 1 king bed + mountain view. When I checked in, I mistakenly booked a pre room with 2 beds. I went down to the lobby to talk and the receptionist took me to see the remaining rooms to change rooms. Luckily, there was a room with 1 king bed + mountain view. The breakfast was okay, the view was nice. The rest of the staff and receptionists were lovely. The trip only had a slight hiccup at check-in, but everything else was great.
Read More
See original
Find this review helpful?
Accommodation's Reply
08 Aug 2025
Dear Valued Guest,
Thank you for choosing DeLaSol Sapa Hotel as your place to relax and stay. Your comments and encouragement will be a great motivation for all hotel staff to try and improve our services every day. We look forward to welcoming you back to DeLaSol Sapa and wish you good health and happiness.
Sincerely, DeLaSol Sapa Team
See original
B***a
Leisure
10,0
/10
Reviewed 15 week(s) ago
The view from the hotel room is amazing.
Find this review helpful?
Accommodation's Reply
08 Aug 2025
Dear Our beloved guest,
What a joyful feeling for us to have the opportunity to welcome you during your recent stay! On behalf of the DeLaSol Sapa Hotel, we would like to say thank you for such feedback. Your feedback will be shared with the entire hotel team, as it acts as an inspiration and motivation for us to thrive harder to exceed our guests’ expectations. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you again in the not too distant future.
With warm regards,
DeLaSol Sapa Hotel
B***a
Leisure
10,0
/10
Reviewed 15 week(s) ago
Will be back to Sapa and choose this hotel again.
Find this review helpful?
Accommodation's Reply
08 Aug 2025
Dear Our beloved guest,
What a joyful feeling for us to have the opportunity to welcome you during your recent stay! On behalf of the DeLaSol Sapa Hotel, we would like to say thank you for such feedback. Your feedback will be shared with the entire hotel team, as it acts as an inspiration and motivation for us to thrive harder to exceed our guests’ expectations. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you again in the not too distant future.
With warm regards,
DeLaSol Sapa Hotel
Number of reviews per page
20
40
Facebook
Instagram
TikTok
Youtube
Twitter
Telegram
WhatsAppProducts
Copyright © 2025 Traveloka. All rights reserved