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Traveloka (91)

Other sources (900)

8,6

Very Good

From 91 reviews

Provided by travelers on

Cleanliness

8,8

Room Comfort

8,8

Meal

8,5

Location

9,1

Service and Facilites

8,6

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Traveler Reviews Au Lac Charner Hotel

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Customer reviews

Raine K.

8,5

/10

Reviewed 83 week(s) ago

Rooms are a bit dated but the fantastic service more than makes up for it. Their complimentary afternoon tea is a great deal!

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PHAN T. B.

9,7

/10

Reviewed 152 week(s) ago

Khách sạn đẹp, chuyên nghiệp, nhân viên thân thiện. Nếu có cơ hội lần sau sẽ ghé tiếp

2 people find it helpful

Nguyen

5,4

/10

Reviewed 157 week(s) ago

Phòng nhỏ và không đạt như trong hình ảnh, phòng tắm đứng thì không có kính ngăn cách

1 people find it helpful

ĐL

Đỗ Lan C.

9,7

/10

Reviewed 161 week(s) ago

Nice location hotel. Good service. Customer care is very dedicated!

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2 people find it helpful

Nguyen T. N. T.

9,7

/10

Reviewed 165 week(s) ago

Very satisfied, good service staff for

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1 people find it helpful

Accommodation's Reply

25 May 2022

Dear Au Lac Charner Hotel to Ms. Nguyen Thi, Thank you very much for trusting and choosing Au Lac Charner hotel as a place to stay during your vacation. Also thank you very much for leaving your very kind and polite reviews about your stay. This is a great motivation for Au Lac Charner's family to continue to improve service quality as well as better service. We hope that in the near future, Au Lac Charner Hotel will have the opportunity to welcome you to stay at the hotel again. Best regards, Au Lac Charner Hotel team.

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Ngo T. K. C.

10,0

/10

Reviewed 166 week(s) ago

The hotel is right in the city center, near the pedestrian street, there are many convenient malls, restaurants and supermarkets around. The rooms are nice and clean, the breakfast buffet is delicious and varied, and there is also free afternoon tea. Vc stayed for 4 nights and was very satisfied, will continue to come back!

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1 people find it helpful

Accommodation's Reply

25 May 2022

Au Lac Charner Hotel hello Mr. Mai Xuan Truong, Thank you very much for choosing to stay at the hotel during your stay and we are very pleased to hear that you had so many wonderful experiences during your stay. Thank you very much for your review of Au Lac Charner hotel. This is a great source of motivation and happiness for Au Lac Charner's family to improve service quality and service even more. We hope to have the opportunity to welcome you to stay at the hotel in the near future. Best regards, Au Lac Charner Hotel team.

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Le Thu H.

10,0

/10

Reviewed 168 week(s) ago

Too wonderful, the hotel has a luxurious tea party, delicious cakes. Nice view swimming pool, friendly staff, will come back.

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3 people find it helpful

Accommodation's Reply

14 May 2022

Au Lac Charner Hotel hello Ms. Le Thu Huong, The hotel side would like to sincerely thank you for trusting and choosing Au Lac Charner hotel as a place to stay during your stay and it is also a pleasure to know that you had a great experience staying at the hotel. hotel. The hotel side is very pleased to pass this review on to all members of Au Lac Charner's family to have more motivation to serve customers better. Best regards.

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Nguyen T. B. T.

5,8

/10

Reviewed 173 week(s) ago

The hotel is beautiful, the hotel is beautiful, the only reason is, the customer is not happy, the customer is not happy, and the customer is pregnant (the male member has a bad period)

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3 people find it helpful

Phng H.

6,5

/10

Reviewed 178 week(s) ago

Check-in time is at 2 o'clock, at 2 o'clock when I arrived, the staff informed me that the room had not been cleaned yet, the guest asked to go to another room temporarily to change his clothes, then he talked about his attitude with other staff (talking through the walkie-talkie, the walkie-talkie communicated with the staff). elevator, elevator passengers hear). The restroom does not use a traditional spray but uses a control panel, the control panel is broken, calling the staff to fix it, no one fixed it.

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3 people find it helpful

Nguyen H.

8,8

/10

Reviewed 179 week(s) ago

The biggest advantage is that the hotel is right in the center, easy to move. Friendly employee. Clean rooms. Clean swimming pool with nice view.

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3 people find it helpful

Nguyen H. P. N.

9,4

/10

Reviewed 189 week(s) ago

Staff is ok, service is good. Comfortable bedroom, great bathroom. Everything is fine. The swimming pool is ok. View bitexco very well.

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2 people find it helpful

trang t.

8,5

/10

Reviewed 215 week(s) ago

Central location 10 points, all around delicious food. The pool area on the 10th floor has a lovely view. Beautiful rooms, delicious breakfast, 9.5 points

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Trinh K. L.

5,5

/10

Reviewed 218 week(s) ago

Unhappy experience with the hotel - Receptionist attitude is not welcoming, does not support customers. - Waiting for breakfast for too long, 1 meal but heard 10 times sorry. - There is no car parking. Parking in front of the hotel is allowed, but the reception does not guide, just says "I am not responsible".

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5 people find it helpful

Thi T. N. D.

9,7

/10

Reviewed 218 week(s) ago

Good service, good price on the app, around 800k is too good for a 4-star hotel khách

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1 people find it helpful

Hoa N.

9,7

/10

Reviewed 220 week(s) ago

Room is neat, decorated and colors are cute, swimming pool is small and pretty. Breakfast is not much food but it is okay. Only one minus point is that the lobby is too hot, I don't know whether to cut costs and turn off the air-conditioner, the furniture is no longer as new as in the picture.

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Tâm N.

9,1

/10

Reviewed 220 week(s) ago

Mọi thứ đều ok. Xứng đáng với giá tiền bỏ ra

1 people find it helpful

Hunh T. P. M.

8,5

/10

Reviewed 221 week(s) ago

The room has a pleasant smell, not like the typical "hotel" smell, which is what I like. The location is great, right in the center. The room is very well decorated, peaceful, comfortable and pleasant, the view is also good. The food is a bit limited.

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1 people find it helpful

William T. P.

8,5

/10

Reviewed 222 week(s) ago

Everything great, no complain 🤝

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TRAN D. K.

5,7

/10

Reviewed 223 week(s) ago

Phòng cũ quá, không tiện nghi so với mức giá

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Le Thuy Q.

10,0

/10

Reviewed 223 week(s) ago

Kỳ nghỉ tuyệt vời, rất hài lòng

2 people find it helpful

Number of reviews per page

Overall Ratings & Reviews Au Lac Charner Hotel

Explore Au Lac Charner Hotel

8,8

8,8

8,5

9,1

8,6

Traveler Reviews Au Lac Charner Hotel

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