The room we booked was a two bedroom apartment with a cinema room and a kitchen. It was spacious as it had two bathrooms and a huge lounge - perfect for a family. The slight downside was the tv and sound system wasn’t working in the cinema room but overall the staff were helpful by allowing us to check out a little later than normal. I have to give special mentions for Jane and Katie (at the reception desk) and Harry (restaurant and bar). All of whom were excellent with the way they interacted with us. A couple of areas of feedback. The breakfast buffet should be expanded as it was minimal. I booked a two spa treatments for my wife as it was her birthday but the massage was average at best. Given the prices we believe it should have been better. Overall a great weekend getaway.

An excellent stay, and we would definitely return. Really helpful (and welcoming) to have a reserved space in the car park on our arrival. Very large room with a stunning view over the river. The location is amazing. A very comfortable bed and pillows. Very helpful staff.

Three of us stayed here in separate rooms. The Venue and views are absolutely fantastic. Would highly recommend a stay in this wonderful hotel.

Beautiful

Spotless. Resupply of milk, cookies and other water! Food fabulous! Just a tad noisy it carries, with bar, restaurant all the one room, no carpet but in the summer I am sure with doors open that would soon be fixed.

Very spacious, clean, modern and fully furnished. Beds were soft and cosy. Breakfast was great. Awesome experience despite the weather! Would definitely return.

Lovely hotel with very helpful staff and quality food. Lovely location. Will return.

Wonderful hotel, fabulous situation great location. Perfect for a stay in Christchurch. Staff were very hospitable. Lauren Jane and Sam were incredible. The only thing we need to watch is keeping the public toilet clean it lets them down. Also miss having the touches like tablecloth's at dinner in a separate restaurant that used to be. Also, the fish knife is having fish and the steak knife they're having steak. Also missed seeing the Porter at the door to be able to help in with luggage. Just those little fine touches are missed. Again making sure a glass of white wine is chilled enough is imperative. All these things are minor and the majority of the things they have right They also had a new lady on the podium as you went to the restaurant with the dark hair. We arrived on a Saturday and she was incredible. Totally engaging on top of her game, incredibly good maître D. She's so outstanding any hotel would be headhunting her. She makes a great benchmark for training new staff she will go a long way for sure! We look forward to our next stay at The Captains Club very much... well done !!

Yes

Great hotel and right on the river and the little water taxi to the other side just outside. Excellent food and friendly staff

Fab stay, lovely breakfast. Very comfortable bedrooms (shame there was a disco at the sailing club next door!) Would highly recommend and loved the 3 bed suite as a family of 5

Such a lovely hotel , amazing view of the river , was given a upgrade wow it was a 2 bedroom apartment floor to ceiling window in lounge to relax and watch the boats sail by what more could we ask for . The food was all delicious, we had breakfast , lunch and dinner , staff were all very friendly . The hydropool in spa was relaxing everywhere was clean . There were a couple of niggles in the room , the bed was making creaking noises every movement which was a bit annoying so maybe the bedstead was loose ? But other than that it was very comfortable to sleep in , the rooms were incredibly warm so had to open windows couldn’t see any heating on anywhere , one bedside lamp wasn’t working , one of the bathroom sink plunger plugs was very hard to let water out when sink was full it worked eventually , and after a day everytime we opened the room door it started to stick and had to pull door towards us first in order for it to release to get in , all these are easily fixable so we didn’t complain as we were only there for 2 days and we had a lovely stay and would defiantly stay there again

Accommodation excellent but the hotel was let down by the many mistakes made by the restaurant and bar

Very good stay at the Captains Club perfect view, it was just one night and we loved it. We had dinner which was also great. Thank you!

Great facilities and ideal location to explore.

River view and surroundings. Not pristine in bedroom & bathroom

We love staying here. Beautiful location. Staff very attentive and look after you at every opportunity. The rooms are spotlessly clean, spacious and comfortable.

We had a lovely time. It’s a really nice hotel. The staff are great although service was a little slow for breakfast. A beautiful setting

Small hotel, quiet, very comfy bed, excellent location, good choice at breakfast, friendly staff.

Reception staff were exceptional