Captains Club Hotel

Hotels
9,4
/10
Exceptional
182 reviews

What Guests Say About Their Stay

Mihir

10,0
/ 10
Very spacious, clean, modern and fully furnished. Beds were soft and cosy. Breakfast was great. Awesome experience despite the weather! Would definitely return.

Patricia

10,0
/ 10
Lovely hotel with very helpful staff and quality food. Lovely location. Will return.

karen

10,0
/ 10
Wonderful hotel, fabulous situation great location. Perfect for a stay in Christchurch. Staff were very hospitable. Lauren Jane and Sam were incredible. The only thing we need to watch is keeping the public toilet clean it lets them down. Also miss having the touches like tablecloth's at dinner in a separate restaurant that used to be. Also, the fish knife is having fish and the steak knife they're having steak. Also missed seeing the Porter at the door to be able to help in with luggage. Just those little fine touches are missed. Again making sure a glass of white wine is chilled enough is imperative. All these things are minor and the majority of the things they have right They also had a new lady on the podium as you went to the restaurant with the dark hair. We arrived on a Saturday and she was incredible. Totally engaging on top of her game, incredibly good maître D. She's so outstanding any hotel would be headhunting her. She makes a great benchmark for training new staff she will go a long way for sure! We look forward to our next stay at The Captains Club very much... well done !!
In the Area
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Wick Lane, Christchurch District, Burton, Dorset, England, BH23 1HU

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Captains Club Hotel is a hotel is located at Burton. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Captains Club Hotel

Wick Lane, Christchurch District, Burton, Dorset, England, BH23 1HU
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Lobby Captains Club Hotel
Exterior 2 Captains Club Hotel

Discover More About Captains Club Hotel

General


Near Christchurch Priory

Location


When you stay at Captains Club Hotel in Christchurch, you'll be on the riverwalk, within a 15-minute drive of New Forest National Park and Bournemouth International Centre. This spa hotel is 4.1 mi (6.7 km) from Bournemouth Beach and 10.9 mi (17.5 km) from Poole Harbour.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Christchurch Priory - 0.4 km / 0.2 mi
Regent Centre - 0.4 km / 0.3 mi
Southbourne Beach - 1.9 km / 1.2 mi
Prototype Bailey Bridge - 2.4 km / 1.5 mi
Mudeford Quay Beach - 3.6 km / 2.2 mi
Mudeford Sandbank - 3.7 km / 2.3 mi
Mudeford Quay - 3.8 km / 2.4 mi
Avon Beach - 3.9 km / 2.4 mi
Littledown Sports Center - 4 km / 2.5 mi
Christchurch Harbour - 4 km / 2.5 mi
Boscombe Beach - 4.3 km / 2.7 mi
Friars Cliff Beach - 4.5 km / 2.8 mi
New Forest National Park - 4.7 km / 2.9 mi
Kings Park - 4.9 km / 3 mi
Vitality Stadium - 5.7 km / 3.5 mi

The nearest airports are:
Bournemouth (BOH-Bournemouth Intl.) - 7 km / 4.4 mi
Southampton (SOU) - 51 km / 31.7 mi

The preferred airport for Captains Club Hotel is Bournemouth (BOH-Bournemouth Intl.).

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Business Facilities


Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Dining


Satisfy your appetite for lunch or dinner at Captain's Club Restaruant, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7 AM to 10 AM.

Rooms


Make yourself at home in one of the 29 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

All facilities in Captains Club Hotel

Bar, Cafe and Lounge Captains Club Hotel
Bar, Cafe and Lounge
Swimming Pool Captains Club Hotel
Swimming Pool
Entertainment Facility Captains Club Hotel
Entertainment Facility
Common Space Captains Club Hotel
Common Space
Lobby Captains Club Hotel
Lobby

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Spa
  • Indoor pool
  • Picnic area
  • Sauna

General

  • Banquet
  • Fireplace in lobby
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Accessible path of travel

Food and Drinks

  • Breakfast
  • Snack bar

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in Captains Club Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, No rollaway/extra beds available, Green Tourism Program, Beach nearby, Cashless transactions are available

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Captains Club Hotel
29
Number of floors in Captains Club Hotel
2
Another facilities in Captains Club Hotel
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Porter

Frequently asked question in Captains Club Hotel

What are available facilities at Captains Club Hotel?
There are top facilites at Captains Club Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Captains Club Hotel?
The standard check-in time at Captains Club Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Captains Club Hotel provide breakfast?
Yes, Captains Club Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Captains Club Hotel?
Captains Club Hotel is a 4.0-star hotel.
How many floors does Captains Club Hotel have?
Captains Club Hotel has 2 floors.
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More Reviews from Other Guests in Captains Club Hotel

9,4
Exceptional
From 182 reviews
Cleanliness

9,6

Room Comfort

9,4

Location

10,0

Service and Facilites

9,4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Captains Club Hotel

Number of reviews per page
20
40
Top reviews
Mihir
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very spacious, clean, modern and fully furnished. Beds were soft and cosy. Breakfast was great. Awesome experience despite the weather! Would definitely return.
Patricia
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Lovely hotel with very helpful staff and quality food. Lovely location. Will return.
karen
icon-with Partner
with Partner
10,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Wonderful hotel, fabulous situation great location. Perfect for a stay in Christchurch. Staff were very hospitable. Lauren Jane and Sam were incredible. The only thing we need to watch is keeping the public toilet clean it lets them down. Also miss having the touches like tablecloth's at dinner in a separate restaurant that used to be. Also, the fish knife is having fish and the steak knife they're having steak. Also missed seeing the Porter at the door to be able to help in with luggage. Just those little fine touches are missed. Again making sure a glass of white wine is chilled enough is imperative. All these things are minor and the majority of the things they have right They also had a new lady on the podium as you went to the restaurant with the dark hair. We arrived on a Saturday and she was incredible. Totally engaging on top of her game, incredibly good maître D. She's so outstanding any hotel would be headhunting her. She makes a great benchmark for training new staff she will go a long way for sure! We look forward to our next stay at The Captains Club very much... well done !!
Read More
STEVEN
icon-Business
Business
10,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Yes
Marilyn
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great hotel and right on the river and the little water taxi to the other side just outside. Excellent food and friendly staff
Kate
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Fab stay, lovely breakfast. Very comfortable bedrooms (shame there was a disco at the sailing club next door!) Would highly recommend and loved the 3 bed suite as a family of 5
Dawn
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Such a lovely hotel , amazing view of the river , was given a upgrade wow it was a 2 bedroom apartment floor to ceiling window in lounge to relax and watch the boats sail by what more could we ask for . The food was all delicious, we had breakfast , lunch and dinner , staff were all very friendly . The hydropool in spa was relaxing everywhere was clean . There were a couple of niggles in the room , the bed was making creaking noises every movement which was a bit annoying so maybe the bedstead was loose ? But other than that it was very comfortable to sleep in , the rooms were incredibly warm so had to open windows couldn’t see any heating on anywhere , one bedside lamp wasn’t working , one of the bathroom sink plunger plugs was very hard to let water out when sink was full it worked eventually , and after a day everytime we opened the room door it started to stick and had to pull door towards us first in order for it to release to get in , all these are easily fixable so we didn’t complain as we were only there for 2 days and we had a lovely stay and would defiantly stay there again
Read More
Gwenda
icon-with Partner
with Partner
10,0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Accommodation excellent but the hotel was let down by the many mistakes made by the restaurant and bar
Audrey
icon-with Partner
with Partner
10,0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Very good stay at the Captains Club perfect view, it was just one night and we loved it. We had dinner which was also great. Thank you!
Richard
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great facilities and ideal location to explore.
Gwyn
8,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

River view and surroundings. Not pristine in bedroom & bathroom
Tracey
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

We love staying here. Beautiful location. Staff very attentive and look after you at every opportunity. The rooms are spotlessly clean, spacious and comfortable.
Lauraine
icon-with Partner
with Partner
8,0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

We had a lovely time. It’s a really nice hotel. The staff are great although service was a little slow for breakfast. A beautiful setting
Lindsay
icon-with Partner
with Partner
10,0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Small hotel, quiet, very comfy bed, excellent location, good choice at breakfast, friendly staff.
David
icon-Business
Business
10,0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Reception staff were exceptional
John
icon-with Partner
with Partner
10,0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Shower in tub should have bar to hang on to while exiting & entering. Very dangerous as is.
Verified traveler
icon-with Partner
with Partner
10,0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Accommodation is expensive but excellent. Restaurant service could have been more relaxed. Location is superb alongside the river. Restaurant is overpriced ! Having said that we will be back because of the excellent location and the fabulous suite we had.
David Da
icon-Leisure
Leisure
10,0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

As always the Captains Club hotel was excellent!
Graham
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Excellent customer service from entire team.Great room and river view. FOOD was exceptional and hotel size very comfortable to accommodate all guest requirementd.Definitely revisit
Ronald
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Fabulous breakfast and guy on reception with friendly
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Captains Club Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9,4
Exceptional
From 182 reviews
Cleanliness

9,6

Room Comfort

9,4

Location

10,0

Service and Facilites

9,4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Captains Club Hotel

Number of reviews per page
20
40
Top reviews
Mihir
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very spacious, clean, modern and fully furnished. Beds were soft and cosy. Breakfast was great. Awesome experience despite the weather! Would definitely return.
Patricia
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Lovely hotel with very helpful staff and quality food. Lovely location. Will return.
karen
icon-with Partner
with Partner
10,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Wonderful hotel, fabulous situation great location. Perfect for a stay in Christchurch. Staff were very hospitable. Lauren Jane and Sam were incredible. The only thing we need to watch is keeping the public toilet clean it lets them down. Also miss having the touches like tablecloth's at dinner in a separate restaurant that used to be. Also, the fish knife is having fish and the steak knife they're having steak. Also missed seeing the Porter at the door to be able to help in with luggage. Just those little fine touches are missed. Again making sure a glass of white wine is chilled enough is imperative. All these things are minor and the majority of the things they have right They also had a new lady on the podium as you went to the restaurant with the dark hair. We arrived on a Saturday and she was incredible. Totally engaging on top of her game, incredibly good maître D. She's so outstanding any hotel would be headhunting her. She makes a great benchmark for training new staff she will go a long way for sure! We look forward to our next stay at The Captains Club very much... well done !!
Read More
STEVEN
icon-Business
Business
10,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Yes
Marilyn
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great hotel and right on the river and the little water taxi to the other side just outside. Excellent food and friendly staff
Kate
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Fab stay, lovely breakfast. Very comfortable bedrooms (shame there was a disco at the sailing club next door!) Would highly recommend and loved the 3 bed suite as a family of 5
Dawn
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Such a lovely hotel , amazing view of the river , was given a upgrade wow it was a 2 bedroom apartment floor to ceiling window in lounge to relax and watch the boats sail by what more could we ask for . The food was all delicious, we had breakfast , lunch and dinner , staff were all very friendly . The hydropool in spa was relaxing everywhere was clean . There were a couple of niggles in the room , the bed was making creaking noises every movement which was a bit annoying so maybe the bedstead was loose ? But other than that it was very comfortable to sleep in , the rooms were incredibly warm so had to open windows couldn’t see any heating on anywhere , one bedside lamp wasn’t working , one of the bathroom sink plunger plugs was very hard to let water out when sink was full it worked eventually , and after a day everytime we opened the room door it started to stick and had to pull door towards us first in order for it to release to get in , all these are easily fixable so we didn’t complain as we were only there for 2 days and we had a lovely stay and would defiantly stay there again
Read More
Gwenda
icon-with Partner
with Partner
10,0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Accommodation excellent but the hotel was let down by the many mistakes made by the restaurant and bar
Audrey
icon-with Partner
with Partner
10,0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Very good stay at the Captains Club perfect view, it was just one night and we loved it. We had dinner which was also great. Thank you!
Richard
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great facilities and ideal location to explore.
Gwyn
8,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

River view and surroundings. Not pristine in bedroom & bathroom
Tracey
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

We love staying here. Beautiful location. Staff very attentive and look after you at every opportunity. The rooms are spotlessly clean, spacious and comfortable.
Lauraine
icon-with Partner
with Partner
8,0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

We had a lovely time. It’s a really nice hotel. The staff are great although service was a little slow for breakfast. A beautiful setting
Lindsay
icon-with Partner
with Partner
10,0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Small hotel, quiet, very comfy bed, excellent location, good choice at breakfast, friendly staff.
David
icon-Business
Business
10,0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Reception staff were exceptional
John
icon-with Partner
with Partner
10,0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Shower in tub should have bar to hang on to while exiting & entering. Very dangerous as is.
Verified traveler
icon-with Partner
with Partner
10,0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Accommodation is expensive but excellent. Restaurant service could have been more relaxed. Location is superb alongside the river. Restaurant is overpriced ! Having said that we will be back because of the excellent location and the fabulous suite we had.
David Da
icon-Leisure
Leisure
10,0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

As always the Captains Club hotel was excellent!
Graham
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Excellent customer service from entire team.Great room and river view. FOOD was exceptional and hotel size very comfortable to accommodate all guest requirementd.Definitely revisit
Ronald
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Fabulous breakfast and guy on reception with friendly
Number of reviews per page
20
40