8,6
Very Good
From 417 reviews
Cleanliness

9,0

Room Comfort

8,6

Service and Facilites

8,0

Traveler Reviews The Westlake

Number of reviews per page
20
40
Top reviews
Christian Tyler
icon-with Partner
with Partner
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We stayed in the forest suite, and the room itself was nice due to the fact that it had some dishware and a microwave. Storage was pretty sparse as there were only two hangers and two tiny drawers to store clothes. The bathroom was modern and nice and there was some more storage space there. I think the few qualms we did have did in fact add up, and would make it not likely for me to try and stay here again. The bathroom door did not close all the way, the hot water was milky in color, and the comforter and bed sheets had stains on them. I liked the property itself and the food nearby was super good. Being across from a shoppers is also awesome. Overall we liked our stay but there were some things that made our experience not as amazing as we expected.
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Leonardo
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location this is our second time being there and we will be back again
Carly
icon-
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room is clean and tidy, and the bathroom is well constructed and also clean. Providing a netflix account for guests to use and a personalized booklet with local information/recommendations was a nice touch. The bed is also comfirtable. Cons: the lighting is quite harsh, due to the fact there are no light shades to diffuse it. The lighting in the bathroom is the most pleasant. A kitchen towel or an easier-to-use drying rack would be nice to have
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Julia
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Cozy stay
Ian
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I liked how the hotel was built into the neighborhood. It didnt seem out of place. The room was clean and well stocked. The bed was comfortable. Sound carried fairly well as we could hear our neighbours.
Ashley
6,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was clean easy check in The noise was loud from other guests Smelt of weed and smoke throughout the buildings.
Tafadzwa
icon-Leisure
Leisure
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It was a very nice room quite and clean
Jackie
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was spacious, very comfy bed and so conveniently located
Ivan
2,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I I list my money with you. You did not provide me with check-in instruction
Celynn
icon-Business
Business
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room was clean and as nice as advertised. Stairs only access so mobility concerns could be a factor if stairs are a challenge. Great insulation so you dont really hear your neighbours ( only if they are flighting at midnight and yelling )but still muffled that white noise can drowned it out. The shower is deadly in the fact you'll never want to get it. This could cause delays if your on a time crunch so make sure you plan for extra time as it is so relaxing I wish I could take it with me. My husband now has one more item to our hunny do list. Thank you for an amazing experience. I highly recommend a stay at The Westlake.
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Kailee
icon-Leisure
Leisure
8,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Bring an extension cord, as there is a lack of power outlets. Also I banged my head on the hanging light! I wished there was a light switch on both sides of the room, so perhaps take a nightlight! Otherwise my stay was perfectly pleasant!!
Robert
icon-Leisure
Leisure
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I enjoyed the experience very much. The Beach room was clean,spacious, with a great new bathroom and glass 2 head shower. The bed was very comfortable . There was a spacious refrigerator, and cutlery/ plates/ Keurig. The parking at the rear was available fortunately. It was a Friday night and the room was perfectly quiet despite there being a male dance club . I below. I enjoyed the great television channel selections and retro arcade game in the lobby.
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Mohammadarshia
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Hanyu
icon-Business
Business
8,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Clean room, spacious washroom with hot water, quick response, easy free parking and easy access to Shoppers,
James
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Convenient location and excellent design
Michael
icon-Business
Business
6,0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

No wine glasses or water pitcher. Shower was too small to be comfortable. TV was broken. Repaired TV had no access to any streaming services. 6/10
Kerry
icon-Leisure
Leisure
10,0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Perfectly sufficient
Andrew
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I was initially concerned when I received the Expedia booking confirmation containing an exterior photo of the property showing a seemingly unconventional accommodation. My concerns proved unwarranted. Our room was clean, modern and comfortable. We got one of the 5 parking spaces, Ubered easily to and from Massey Hall and found an excellent breakfast nook the next morning ("Decourses") less than a mile away. Neighborhood is eclectic with lots of food and shops, trolly and bikeshare out front. My pillow was a little stiff but I'll being my own when we retun.
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Rebecca
6,0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Peculiar hotel, boutique, self check-in. Be aware that there are hidden fees, room charge was $175, taxes and incidental???? Fees were $196 ( more than room) be careful When using 3rd party . Hotel has a $50 cleaning fee and $100 damage deposit on top of other charges!!
Laura
8,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I would say good location and easy to get in. But the dishes were not clean and there was a used dirty spoon in the dish tray. The bathroom was clean. I also don’t like carpet in hotels. They probably do it for sound. But carpets have to be cleans like one a month. Cause they are gross. Otherwise the location was perfect and the linens were clean.
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