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Traveloka (3.431)

Other sources (91)

8,6

Very Good

From 3.431 reviews

Provided by travelers on

Cleanliness

8,7

Room Comfort

8,8

Meal

8,4

Location

8,6

Service and Facilites

8,8

People often mention about Novus Giri Resort & Spa

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Bedroom (104)

Staff Friendliness (98)

Ambiance (98)

Room Space (97)

Hotel Area (96)

Family Friendly (94)

Bathroom (92)

Taste (77)

Activity Option (65)

Surroundings (64)

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Traveler Reviews Novus Giri Resort & Spa

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Customer reviews

Alfin

Staycation

8,5

/10

Reviewed 2 week(s) ago

Weekend well spent at Novus✨ Always been our fave, this our first tried with their new concept! It was the perfect spot for our weekend escape — relaxing, comfortable, and exactly what we needed for a short getaway.

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Accommodation's Reply

22 Aug 2025

Dear Alfin, Thanks for leaving us such a wonderful review. We are thrilled that you loved staying with us. Our staff are happy to read what you wrote. We put guest experience and satisfaction as our top priority, and your review recognizes the hard work we put in every day. We hope to see you again soon! Warmest regards, Novus Giri Resort & Spa

Diella V. D.

Staycation

9,1

/10

Reviewed 2 week(s) ago

The service is very satisfying, the staff is friendly, the facilities are complete, the rooms and surroundings are very natural. It's suitable and comfortable for families.

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1 people find it helpful

Accommodation's Reply

22 Aug 2025

Dear Diella V.D., Thank you for leaving us a great review. We're glad you enjoyed your stay with us. Our staff enjoyed reading what you wrote. We prioritize guest experience and satisfaction, and your review is a testament to the hard work we put in every day. We look forward to seeing you again soon! Best regards, Novus Giri Resort & Spa.

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Mia W.

Staycation

10,0

/10

Reviewed 2 week(s) ago

Cool Novus, recharging the body, refreshing the mind

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Accommodation's Reply

22 Aug 2025

Dear Mia W, Thank you for your kind review. We are all glad you enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you return! Have a wonderful day! Best regards, Novus Giri Resort & Spa.

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Seysha D.

10,0

/10

Reviewed 3 week(s) ago

Everything in here is amazing. The staff is very helpful, the ambiance is super peaceful, the room is spacious and comfortable, the pool is 10/10. I must say this is one of the best hotels I’ve ever stayed in. Definitely coming back soon!

1 people find it helpful

Accommodation's Reply

07 Aug 2025

Dear Seysha D, Thank you for your kind review. We are all delighted that you have enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you come back! Have a great rest of your day! Warmest regards, Novus Giri Resort & Spa

Tri w. m.

10,0

/10

Reviewed 3 week(s) ago

Very good place, nice helpful staff

1 people find it helpful

Accommodation's Reply

07 Aug 2025

Dear Tri w. m, Thank you for your kind review. We are all delighted that you have enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you come back! Have a great rest of your day! Warmest regards, Novus Giri Resort & Spa

Rizkiakbar

9,7

/10

Reviewed 4 week(s) ago

The best holiday experience with children

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Accommodation's Reply

07 Aug 2025

Dear Rizki Akbar, Thank you for your kind review. We are all glad you enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you return! Have a wonderful day! Best regards, Novus Giri Resort & Spa.

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Wasila b.

Staycation

10,0

/10

Reviewed 4 week(s) ago

the place is nice... beautiful.. lots of shady trees. the swimming pool has warm water, the pool is spacious. the staff are friendly... really served.. you won't regret staying at Novus Giri.

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3 people find it helpful

Accommodation's Reply

07 Aug 2025

Dear Wasila b, Thank you for leaving us such a wonderful review. We're glad you enjoyed your stay with us. Our staff loved reading what you wrote. We place guest experience and satisfaction as our top priority, and your review is a testament to the hard work we put in every day. We look forward to seeing you again soon! Best regards, Novus Giri Resort & Spa.

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S***a

10,0

/10

Reviewed 4 week(s) ago

The staff are friendly, the facilities are okay and you can check in early... Thanks

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1 people find it helpful

Accommodation's Reply

07 Aug 2025

Dear S*a, Thank you for your kind review. We are all glad you enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you return! Have a wonderful day! Best regards, Novus Giri Resort & Spa.

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I***a

Staycation

9,6

/10

Reviewed 4 week(s) ago

Best hotel ever, got free upgrade to the private pool 🫶🏻

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Accommodation's Reply

07 Aug 2025

Dear I***a, Thank you for your kind review. We are all delighted that you have enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you come back! Have a great rest of your day! Warmest regards, Novus Giri Resort & Spa

L***a

Staycation

9,3

/10

Reviewed 4 week(s) ago

The staff is friendly, the rooms and hotel area are clean, there is a play area for children too.

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Accommodation's Reply

07 Aug 2025

Dear L*a, Thank you for your kind review. We are all glad you enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you return! Have a wonderful day! Best regards, Novus Giri Resort & Spa.

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G***a

9,7

/10

Reviewed 4 week(s) ago

It was a wonderful stay here. The atmosphere is calm, comfortable, and beautiful, with complete facilities. The breakfast menu is also delicious and has a wide selection.

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1 people find it helpful

Accommodation's Reply

07 Aug 2025

Dear G*a, Thank you for your kind review. We are all glad you enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you return! Have a wonderful day! Best regards, Novus Giri Resort & Spa.

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A***d

8,2

/10

Reviewed 5 week(s) ago

Advice for those staying for the first time, ask as many details as possible because the staff are passive and not very informative.

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2 people find it helpful

Accommodation's Reply

23 Jul 2025

Dear A*d, Thank you for staying at Novus Giri Resort & Spa during your recent visit to Puncak. Your feedback is invaluable to us and inspires our team to continue delivering the highest level of service and excellence. We look forward to serving you again in the future, ensuring your next visit is truly exceptional. Best regards, Novus Giri Resort & Spa.

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M***a

9,7

/10

Reviewed 5 week(s) ago

The atmosphere is cool, the room is really love, the bed is spacious, neat, clean 🩷

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3 people find it helpful

Accommodation's Reply

18 Jul 2025

Dear M*a, Thank you for your kind review. We are all glad you enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you return! Have a wonderful day! Best regards, Novus Giri Resort & Spa.

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T***a

Staycation

9,7

/10

Reviewed 6 week(s) ago

The hotel staff was friendly and helpful, and the rooms were comfortable and fragrant. The cafe served delicious Western food. Breakfast was served in the restaurant, offering a pleasant atmosphere and delicious food.

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1 people find it helpful

Accommodation's Reply

18 Jul 2025

Dear T*a, Thank you for your kind review. We are all glad you enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you return! Have a wonderful day! Best regards, Novus Giri Resort & Spa.

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T***n

8,3

/10

Reviewed 6 week(s) ago

Everything was good. However, I would like to suggest adding more kids' facilities in the future. The cleanliness of the suite's terrace area was a bit lacking, as it seemed the floor was never cleaned, and there was a lot of animal droppings.

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Accommodation's Reply

18 Jul 2025

Dear T*n, Thank you for staying at Novus Giri Resort & Spa during your recent visit to Puncak. We are delighted to receive your positive review and kind words regarding our excellent facilities and services during your stay. Your feedback is invaluable to us and inspires our team to continue delivering the highest level of service and excellence. We look forward to serving you again in the future, ensuring that your next visit is truly exceptional. Best regards, Novus Giri Resort & Spa.

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C***o

Staycation

9,7

/10

Reviewed 6 week(s) ago

The hotel is very comfortable and enjoyable for families.

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1 people find it helpful

Accommodation's Reply

18 Jul 2025

Dear C*o, Thank you for your kind review. We are all glad you enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you return! Have a wonderful day! Best regards, Novus Giri Resort & Spa.

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Guest

9,7

/10

Reviewed 6 week(s) ago

It's quite good and you can walk around the inn

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Accommodation's Reply

18 Jul 2025

Dear Guest, Thank you for your kind review. We are all glad you enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you return! Have a wonderful day! Best regards, Novus Giri Resort & Spa.

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faisal b.

10,0

/10

Reviewed 6 week(s) ago

Novus Giri Puncak is one of the best hotels in Puncak, the price and facilities are very commensurate, one day I will definitely come back here, thank you Novus Giri Puncak for the experience 👏🏻👏🏻👏🏻

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3 people find it helpful

Accommodation's Reply

18 Jul 2025

Dear Faisal B, Thank you for your kind review. We are all glad you enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you return! Have a wonderful day! Best regards, Novus Giri Resort & Spa.

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I***n

Staycation

9,1

/10

Reviewed 6 week(s) ago

Overall good, the kids are happy... the atmosphere is calm, beautiful... the staff are friendly...

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1 people find it helpful

Accommodation's Reply

18 Jul 2025

Dear I*n, Thank you for your kind review. We are all glad you enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you return! Have a wonderful day! Best regards, Novus Giri Resort & Spa.

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C***o

Leisure

9,7

/10

Reviewed 6 week(s) ago

Friendly hotel staff, got a room close to all areas... thanks to Traveloka thanks to Novus Giri Resort & Spa Next time I'll be back, I won't regret it 🎉🎉🥳

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