H***i
Business
9,4
/10
Reviewed 2 week(s) ago
It's a nice hotel with friendly and helpful staff, especially the staff in the restaurant at the traditional food corner named Bu Mamik who is very dedicated at serving the guests. Thanks!
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Accommodation's Reply
21 Sep 2026
Dear Valued Guest,
Warmest Greeting from Java Paragon Hotel and Residence Surabaya. Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to know that you enjoyed your stay and appreciated the friendliness and helpfulness of our team. It is especially heartwarming to hear your kind recognition of Bu Mamik from our traditional food corner. We will certainly share your appreciation with her, as feedback like yours is a great encouragement for our team to continue providing warm and dedicated service to every guest. We look forward to welcoming you back for another pleasant and memorable experience.
Warm regards, Management



