Java Paragon Hotel And Residence

Hotels
Preferred Partner
8,4
/10
Very Good
6.711 reviews

What Guests Say About Their Stay

Staff Friendliness (146)
Room Space (140)
Bedroom (137)
Distance To City Center (120)

Priscilla V.

10,0
/ 10
The hotel is great... very kid-friendly. My kids loved the swimming pool. The facilities are also great. Moreover, the staff are very friendly and helpful.
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suis h. p.

10,0
/ 10
This hotel is perfect for a family vacation. The staff is friendly and the rooms are clean. There's also a children's pool, and the breakfast is varied and delicious.
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R***n

9,4
/ 10
The hotel staff was friendly and efficient. I checked in without any issues, and was immediately given my room key. Throughout my stay at Hotel Paragon, I experienced no issues whatsoever, and it was always a comfortable stay. Thank you to all the staff at Hotel Paragon... I will definitely stay at Hotel Paragon again.
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Johansen B.

9,4
/ 10
This will be my go to hotel if I’m going to Surabaya. The room is very spacious, feels like home. Also, the bathroom is nice and quite big. The attention to small details to make every guest feel comfortable is very nice.

Albert A. S.

10,0
/ 10
In the center of the city, so going anywhere is very near. Next to Ciputra World, and near to Pakuwon Mall. Surrounded by many restaurants. The food is good and there are many choices. From the room, we had a beautiful night view of Surabaya. The price was worth it for the service.
In the Area
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Jalan Mayjend Sungkono No. 101-103, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60256

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Famous among Business Traveler
Located near Shopping Spot
Excellent Restaurant
Staying at Java Paragon Hotel And Residence is a good choice when you are visiting Dukuh Pakis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
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CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Java Paragon Hotel And Residence

Jalan Mayjend Sungkono No. 101-103, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60256
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Lobby Java Paragon Hotel And Residence
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Discover More About Java Paragon Hotel And Residence

About Java Paragon Hotel And Residence

Java Paragon Hotel and Residence is a premier accommodation option located in the heart of East Java, Indonesia. This hotel is not just a place to stay; it’s a gateway to experiencing the vibrant culture and stunning landscapes of the region. With its modern architecture and luxurious amenities, Java Paragon offers a unique blend of comfort and sophistication, making it an ideal choice for both business and leisure travelers.

The hotel features a variety of room types, from cozy standard rooms to spacious suites, all designed with contemporary decor and equipped with the latest technology. Guests can enjoy amenities such as free Wi-Fi, flat-screen TVs, and minibars, ensuring a comfortable stay. The hotel’s commitment to providing exceptional service is evident in its friendly staff, who are always ready to assist with any needs or inquiries.

One of the standout features of Java Paragon is its extensive facilities. The hotel boasts a well-equipped fitness center, a relaxing spa, and an inviting swimming pool, perfect for unwinding after a day of exploring. Additionally, the on-site dining options offer a range of culinary delights, from local Indonesian dishes to international cuisine, catering to all tastes and preferences.

Java Paragon Hotel and Residence is strategically located, making it easy for guests to access various attractions in the area. Whether you’re looking to explore the bustling city of Surabaya or venture into the natural beauty of East Java, this hotel serves as an excellent base for your adventures. With its blend of luxury, convenience, and top-notch service, Java Paragon Hotel and Residence is a destination in itself.

Why You Should Stay at Java Paragon Hotel And Residence

Choosing Java Paragon Hotel and Residence for your stay in East Java comes with numerous benefits. First and foremost, the hotel’s prime location allows easy access to key attractions, shopping centers, and business districts. Whether you’re in town for work or leisure, you’ll find everything you need within reach.

Moreover, the hotel’s commitment to guest satisfaction is unparalleled. From the moment you check in, you’ll be greeted with warm hospitality and personalized service. The staff goes above and beyond to ensure your stay is comfortable and enjoyable, making you feel right at home.

Another reason to stay at Java Paragon is the variety of amenities available. The hotel’s fitness center is perfect for those who want to maintain their workout routine, while the spa offers a range of treatments to help you relax and rejuvenate. The swimming pool is an excellent spot to unwind, and the on-site restaurants provide delicious dining options without having to leave the premises.

Best Time to Stay at Java Paragon Hotel And Residence

The best time to visit Java Paragon Hotel and Residence is during the dry season, which typically runs from April to October. During these months, the weather is pleasant, making it ideal for outdoor activities and sightseeing. The peak tourist season is usually from June to August, so if you prefer a quieter experience, consider visiting in the shoulder months of April, May, or September.

Additionally, if you’re interested in local festivals and events, planning your stay around these times can enhance your experience. East Java is rich in culture, and participating in local celebrations can provide a deeper understanding of the region’s traditions and customs.

Transportation and Accessibility

Access to the Airport

Java Paragon Hotel and Residence is conveniently located approximately 30 minutes from Juanda International Airport (SUB), making it easily accessible for travelers arriving by air. The hotel offers airport transfer services, ensuring a hassle-free journey from the airport to your accommodation. Whether you’re arriving late at night or early in the morning, the hotel’s transportation options provide peace of mind and convenience.

Public Transportation

For those who prefer to explore the city using public transportation, Java Paragon is well-connected to various transit options. The hotel is situated near major bus routes and taxi stands, allowing guests to easily navigate Surabaya and its surrounding areas. Additionally, ride-hailing services are widely available, providing a convenient way to get around without the need for a rental car.

Unique Facilities at Java Paragon Hotel And Residence

1. Luxurious Spa Services

The spa at Java Paragon Hotel and Residence offers a serene escape from the hustle and bustle of daily life. Guests can indulge in a variety of treatments, including massages, facials, and body scrubs, all designed to promote relaxation and rejuvenation. The skilled therapists use high-quality products to ensure a soothing experience, making it a must-visit during your stay.

2. State-of-the-Art Fitness Center

For fitness enthusiasts, the hotel features a fully equipped gym with modern exercise equipment. Whether you prefer cardio workouts or strength training, you’ll find everything you need to maintain your fitness routine. The fitness center is open 24/7, allowing guests to work out at their convenience.

3. Inviting Swimming Pool

The outdoor swimming pool at Java Paragon is the perfect place to unwind after a long day of exploring. Surrounded by lush greenery and comfortable loungers, it offers a tranquil setting for relaxation. Guests can take a refreshing dip or simply soak up the sun while enjoying a drink from the poolside bar.

Nearby Attractions at Java Paragon Hotel And Residence

1. Surabaya Zoo

Located just 5 kilometers from Java Paragon Hotel and Residence, Surabaya Zoo is one of the largest zoos in Southeast Asia. Home to a diverse range of animals, including endangered species, the zoo offers an educational and entertaining experience for visitors of all ages. Spend a day exploring the various exhibits and learning about wildlife conservation efforts.

2. Tugu Pahlawan (Heroes Monument)

Approximately 6 kilometers from the hotel, Tugu Pahlawan is a significant landmark in Surabaya, commemorating the heroes of the Indonesian struggle for independence. The monument is surrounded by a beautiful park, making it a great spot for a leisurely stroll or a picnic. Don’t forget to take photos of this iconic structure!

3. House of Sampoerna

Just 7 kilometers away, the House of Sampoerna is a fascinating museum that showcases the history of Indonesia’s clove cigarette industry. Visitors can take guided tours to learn about the production process and the cultural significance of this unique product. The museum also features a charming café and a gift shop.

4. Surabaya Grand Mosque

Located about 8 kilometers from the hotel, the Surabaya Grand Mosque is one of the largest mosques in Indonesia. Its stunning architecture and serene atmosphere make it a must-visit for those interested in cultural and religious sites. Visitors are welcome to explore the mosque and learn about Islamic traditions.

5. Ciputra Waterpark

If you’re traveling with family, Ciputra Waterpark is a fantastic destination located approximately 10 kilometers from Java Paragon. This water park features a variety of thrilling slides, lazy rivers, and wave pools, ensuring a fun-filled day for visitors of all ages. It’s a great way to cool off and enjoy some family time.

6. Surabaya Plaza Shopping Mall

For those looking to indulge in some retail therapy, Surabaya Plaza Shopping Mall is just 4 kilometers from the hotel. This modern shopping center offers a wide range of local and international brands, dining options, and entertainment facilities. Spend a day shopping, dining, and enjoying the vibrant atmosphere.

7. Kenjeran Beach

Located about 12 kilometers from Java Paragon, Kenjeran Beach is a beautiful coastal area perfect for a relaxing day by the sea. Visitors can enjoy beach activities, seafood dining, and stunning sunset views. It’s an excellent spot for those looking to escape the city and enjoy some time in nature.

8. Monumen Kapal Selam (Submarine Monument)

Approximately 6 kilometers from the hotel, the Submarine Monument is a unique attraction that showcases a retired Russian submarine. Visitors can explore the submarine and learn about its history and significance in Indonesia’s naval operations. It’s an interesting and educational experience for history buffs.

9. Jembatan Merah (Red Bridge)

About 7 kilometers away, Jembatan Merah is an iconic bridge that holds historical significance in Surabaya. It’s a great spot for photography and offers beautiful views of the surrounding area. The bridge is also close to several local eateries, making it a perfect stop for a meal after exploring.

10. Suroboyo Carnival Park

Located around 10 kilometers from Java Paragon, Suroboyo Carnival Park is a fun amusement park featuring rides, games, and entertainment for the whole family. It’s a great place to spend an exciting day filled with laughter and joy, making it a popular choice for both locals and tourists.

Tips and Tricks for Staying at Java Paragon Hotel And Residence

Tips During Your Stay

To make the most of your stay at Java Paragon, consider these helpful tips. First, take advantage of the hotel’s concierge services to plan your daily itinerary. They can provide valuable insights on local attractions, dining options, and transportation. Additionally, don’t hesitate to ask for recommendations on hidden gems in the area that may not be in the guidebooks.

Tips for Enjoying Hotel Facilities

Make sure to explore all the facilities that Java Paragon has to offer. Start your day with a workout at the fitness center, followed by a refreshing swim in the pool. Treat yourself to a spa day to unwind and relax. Also, be sure to try the hotel’s dining options, as they often feature special menus and promotions that you won’t want to miss.

Why Book Java Paragon Hotel And Residence on Traveloka

Extensive Accommodation Options

When you book Java Paragon Hotel and Residence through Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for a budget-friendly room or a luxurious suite, Traveloka has you covered. The platform allows you to compare prices and find the best deals, ensuring you get the most value for your money.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to manage your budget more effectively. Additionally, with the PayLater feature, you can enjoy your stay now and pay later, making it easier to plan your travel expenses.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which offers amazing benefits and special perks. As you book more stays, you can elevate your Traveloka Priority level, unlocking exclusive discounts, priority customer service, and other rewards that enhance your travel experience.

Real Guest Reviews

One of the best features of booking through Traveloka is access to millions of verified guest reviews. These reviews provide honest insights from travelers who have stayed at Java Paragon Hotel and Residence, helping you make informed decisions about your accommodation. You can trust that the feedback is genuine and reflects the true experience of previous guests.

With all these advantages, there’s no reason not to choose Java Paragon Hotel and Residence for your stay in East Java. Booking hotel through Traveloka ensures you have a seamless and enjoyable experience, allowing you to focus on making unforgettable memories during your trip!

All facilities in Java Paragon Hotel And Residence

Bar, Cafe and Lounge Java Paragon Hotel And Residence
Bar, Cafe and Lounge
Swimming Pool Java Paragon Hotel And Residence
Swimming Pool
Fitness Center Java Paragon Hotel And Residence
Fitness Center
Functional Hall Java Paragon Hotel And Residence
Functional Hall
Lobby Java Paragon Hotel And Residence
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Dining area
  • Early bird breakfast
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Snacks
  • Winery

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Porter

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Terrace

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Business center
  • Computer station
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Things to Do

  • Fitness center
  • Health club
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

Sports and Recreations

  • Basketball
  • Fitness center
  • Outdoor tennis court
  • Tennis

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Transportation

  • Secure parking
  • Valet parking (surcharge)

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Java Paragon Hotel And Residence

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

The Tennis Court is currently under renovation closed temporarily from 1-1-2026 to 31-1-2027.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Java Paragon Hotel And Residence
231
Number of floors in Java Paragon Hotel And Residence
22
Another facilities in Java Paragon Hotel And Residence
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Java Paragon Hotel And Residence

What are available facilities at Java Paragon Hotel And Residence?
There are top facilites at Java Paragon Hotel And Residence such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Java Paragon Hotel And Residence?
The standard check-in time at Java Paragon Hotel And Residence is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Java Paragon Hotel And Residence provide breakfast?
Yes, Java Paragon Hotel And Residence provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Java Paragon Hotel And Residence?
Java Paragon Hotel And Residence is a 4.0-star hotel.
How many floors does Java Paragon Hotel And Residence have?
Java Paragon Hotel And Residence has 22 floors.
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More Reviews from Other Guests in Java Paragon Hotel And Residence

8,5
Very Good
From 6.565 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,6

Meal

8,5

Location

8,7

Service and Facilites

8,6

People often mention about Java Paragon Hotel And Residence
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Staff Friendliness (93)
Bedroom (92)
Room Space (80)
Distance to City Center (79)
Ambiance (79)
Bathroom (76)
Hotel Area (68)
Taste (67)
Accessibility (66)
Variety (66)
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Traveler Reviews Java Paragon Hotel And Residence

Number of reviews per page
20
40
Customer reviews
Tjwanto T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 day(s) ago
Comfortable and quiet, nice and clean swimming pool.
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N***G
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 day(s) ago
Quiet place & comfy room, also good location in West Surabaya
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Nugroho I. P.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 day(s) ago
Java Paragon is a great place to stay. The breakfast makes you want to try it again and again. The rooms are comfortable! Everything else is great!
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D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,2
/10
Reviewed 1 week(s) ago
It's hard to find a place to eat around the hotel.
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,6
/10
Reviewed 2 week(s) ago
The rooms and bathrooms are usually not cleaned, they are only tidied up and the sheets are changed.
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Accommodation's Reply
13 Apr 2026
Dear Ms. L*a, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for sharing your stay experience through Traveloka. We apologize for any inconvenience you experienced regarding the cleanliness of the room and bathroom. We will follow up on this matter with the relevant team immediately to improve our cleanliness standards and prevent such incidents from happening again. We greatly appreciate your review and hope to provide you with a better experience on your next stay. Sincerely, Management
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Priscilla V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The hotel is great... very kid-friendly. My kids loved the swimming pool. The facilities are also great. Moreover, the staff are very friendly and helpful.
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Accommodation's Reply
13 Apr 2026
Dear Ms. Priscilla, Warm regards from Java Paragon Hotel & Residences Surabaya. Thank you so much for your positive review. We are delighted to hear that you and your family, especially your children, enjoyed the pool facilities and the child-friendly atmosphere of the hotel. We appreciate your appreciation of the facilities and the friendliness and assistance of our team. This motivates us to continue striving for the best service. We hope to welcome you and your family back for another enjoyable stay soon. Sincerely, The Management
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Toyo H.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Everything is good, except the bathroom door could not be locked, but it still closed. 🙂👌👍
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Accommodation's Reply
13 Apr 2026
Dear Mr. Toyo, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you for your feedback and for sharing your experience with us. We’re glad to hear that overall everything was good during your stay. We sincerely apologize for the inconvenience regarding the bathroom door lock. Your comment is very important to us, and we will have our maintenance team inspect and fix this issue to ensure better comfort and privacy for our guests. We truly appreciate your input and hope to welcome you back for an even better stay in the future. Regards, Management
Muhammad K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Overall, it's very comfortable, great, and everything about it is excellent. There's only one thing I'd like to comment on: the hot water. It only lasts about five minutes. After that, you have to wait a while for it to come back, and that only lasts for 5-7 minutes. Other than that, it's very good; no comments.
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Accommodation's Reply
13 Apr 2026
Dear Mr. Muhammad, From Java Paragon Surabaya Hotel & Accommodations, we respectfully thank you for your positive review through Traveloka. We are delighted to hear that you were comfortable and enjoyed your stay with us. We appreciate your feedback regarding the hot water issue. We apologize for any inconvenience this may have caused. We will contact the relevant team immediately to ensure the hot water system is functioning more efficiently and consistently in the future. We look forward to welcoming you back again with even better service. Sincerely, Management
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A***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
Overall good, it was a nice trip. I might be back to stay at Java Paragon.
1 people find it helpful
Accommodation's Reply
24 Mar 2026
Dear A***m, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you for taking the time to share your positive feedback through Traveloka. We are truly delighted to hear that you had a nice trip and enjoyed your overall stay. Your kind words mean a lot to our team, as we continuously strive to provide a comfortable and memorable experience for all of our guests. We’re especially pleased to know that you are considering staying with us again. It would be our absolute pleasure to welcome you back and serve you even better on your next visit. If there is anything we can do to make your future stay more enjoyable, please do not hesitate to let us know. We truly appreciate your support and look forward to seeing you again soon. Regards, Management
Lauwrensius A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Thank you for providing the best service.
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Accommodation's Reply
24 Mar 2026
Dear Mr. Lawrence, From Java Paragon Hotel & Accommodations, Surabaya, we respectfully thank you for your review on Traveloka. We are delighted to hear that you were satisfied with our services. Guest satisfaction is our top priority, and we remain committed to providing the best possible experience. We hope to welcome you back again soon. Sincerely, The Management Team
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Comfortable hotel, close access to the mall, clean, and good service.
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Accommodation's Reply
19 Feb 2026
Dear Mr./Mr. G*t, From Java Paragon Surabaya Hotel & Accommodations, we respectfully thank you for your review and feedback through Traveloka. We are delighted to hear that you felt comfortable during your stay, enjoyed the convenient access to the shopping mall, and were impressed with the cleanliness and excellent service from our team. Guest satisfaction and comfort are our top priority. This positive review encourages our entire team to continue providing the best service. We hope to welcome you back for your next stay. Sincerely, Management
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A***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Strategic location, close to everywhere. The rooms are spacious and comfortable.
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Accommodation's Reply
19 Feb 2026
Dear Mr./Ms. A*a, Sincerely yours from Java Paragon Surabaya Hotel & Accommodations. Thank you for your review and feedback through Traveloka. We are delighted to hear that you enjoyed our hotel's excellent location, making it easy to travel to various places, and we are pleased that our spacious and comfortable rooms provided a memorable stay. This review is an encouragement to our entire team to continue providing the best service. We hope to welcome you back again on your next stay. Sincerely, Management
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Ricky P. C. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 12 week(s) ago
Stayed in a 3-bedroom apartment and was very pleased with the spacious room, with a kitchen that was usable for cooking. The bedrooms were comfortable with functioning air conditioning. The TV in the living room was good for YouTube. The swimming pool was great, with a kids' pool too.
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1 people find it helpful
Accommodation's Reply
03 Feb 2026
Dear Ricky, From Java Paragon Surabaya Hotel & Accommodations, Thank you for your review and feedback through Traveloka. We are delighted to hear that you enjoyed the spacious 3-bedroom apartment, the kitchen facilities, and the comfort of the bedrooms and living room. We are also pleased to hear that you enjoyed the swimming pool and children's pool during your stay. We hope to welcome you and your family back again in the future. Sincerely, The Management
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D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 13 week(s) ago
For the apartment unit, some appliances may need to be repaired. The last time we stayed, the stove wasn't clean, aka the flame was red, causing smoke to come out. So far, the rest has gone well.
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Accommodation's Reply
22 Jan 2026
Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for your review and feedback through Traveloka. We apologize for the inconvenience you experienced, particularly regarding the unclean kitchen condition in your room, which affected the quality of the lighting. We greatly appreciate this feedback and have forwarded it to the relevant team for immediate inspection, cleaning, and repair to prevent such incidents from happening again in the future. We also appreciate your appreciation of your overall positive experience during your stay. This motivates us to further improve the quality of our facilities and services for the comfort of all our guests. We hope to welcome you back in the future for an even better stay. Sincerely, Management
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
The hotel is close to malls and has easy access to Trans Surabaya bus stops. Overall, Java Paragon is a great hotel.
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Accommodation's Reply
22 Jan 2026
Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you very much for taking the time to write a positive review through Traveloka. We are delighted to know that our excellent location, near shopping malls and easily accessible to public transportation, provided you with convenience during your stay. This is one of our advantages in supporting the travel of both business and leisure guests. Your review inspires our entire team to strive to provide the best service and maintain the quality of our facilities. We hope to welcome you back to Java Paragon Hotel in the future. Sincerely, Management Team
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 15 week(s) ago
Breakfast is complete, gym facilities are good
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1 people find it helpful
Accommodation's Reply
12 Jan 2026
Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you very much for your positive review. We are delighted to hear that you enjoyed the breakfast at our restaurant, which offers a wide variety of food, and were satisfied with the facilities at our fitness center. We are committed to providing a diverse range of food options to help you start your day well, as well as convenient fitness facilities to support your well-being throughout your stay. Your satisfaction is very important to us, and we will continue to strive to improve our services to make your stay even better. We hope to welcome you back in the future. Sincerely, The Management Team
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N***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
Even though it is an old building, overall this hotel still has a story with me and that makes me happy.
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Accommodation's Reply
12 Jan 2026
Dear Mr./Ms. N*a, Respectfully yours from Java Paragon Hotel & Residences, thank you for your valuable review through Traveloka. We greatly appreciate your feedback, which continues to contribute to your impressive and memorable experience at Java Paragon Hotel & Residences. We are committed to maintaining the quality of service and providing the utmost comfort to all our guests, regardless of the age of the building. We hope to provide you with an impressive experience on your next stay. Thank you for choosing our hotel, and we look forward to welcoming you back again. Sincerely, Management
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Verified Traveler
icon-origin-TRAVELOKA
7,2
/10
Reviewed 16 week(s) ago
Crowds in front of the room, at night the sound of trumpets blowing in front of the room door, in the morning the sound of children running in the corridor in front of the room
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Accommodation's Reply
12 Jan 2026
Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for your review and feedback. We are very grateful that you chose to stay at our hotel. We apologize for any inconvenience you may have experienced regarding the noise around your room. We will conduct further assessments to ensure guest comfort, especially concerning noise at night and in the morning. We hope to provide you with a more comfortable and pleasant experience on your next stay. Thank you for your understanding, and we look forward to welcoming you back soon. Sincerely, The Management Team
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suis h. p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 16 week(s) ago
This hotel is perfect for a family vacation. The staff is friendly and the rooms are clean. There's also a children's pool, and the breakfast is varied and delicious.
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Accommodation's Reply
12 Jan 2026
Dear Mr. Suis, Greetings from Java Paragon & Residences Surabaya. Thank you so much for your positive review through Traveloka. We are delighted to know that our hotel was a suitable choice for your family vacation. We especially appreciate your compliments on our friendly staff, the cleanliness of the rooms, and the children's pool we provide. Serving a varied breakfast menu is one of our priorities, and we are glad that you and your family enjoyed it. We hope to welcome you back in the future and provide you with an even more memorable stay. Sincerely, The Management Team
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Novalina E. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 16 week(s) ago
The staff was very friendly and the food was delicious.
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Accommodation's Reply
12 Jan 2026
Dear Ms. Novaline, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you for taking the time to share your positive feedback through Traveloka. We are delighted to hear that you had a wonderful experience with our friendly staff and enjoyed the delicious food we offer. Providing exceptional service and high-quality dining are among our top priorities, and it’s great to know that we were able to meet your expectations. We truly appreciate your kind words and look forward to welcoming you back in the near future. Regards, Management
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Lobby 4 Java Paragon Hotel And Residence

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8,5
Very Good
From 6.565 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,6

Meal

8,5

Location

8,7

Service and Facilites

8,6

People often mention about Java Paragon Hotel And Residence
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Staff Friendliness (93)
Bedroom (92)
Room Space (80)
Distance to City Center (79)
Ambiance (79)
Bathroom (76)
Hotel Area (68)
Taste (67)
Accessibility (66)
Variety (66)
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Traveler Reviews Java Paragon Hotel And Residence

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40
Customer reviews
Tjwanto T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 day(s) ago
Comfortable and quiet, nice and clean swimming pool.
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N***G
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 day(s) ago
Quiet place & comfy room, also good location in West Surabaya
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Nugroho I. P.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 day(s) ago
Java Paragon is a great place to stay. The breakfast makes you want to try it again and again. The rooms are comfortable! Everything else is great!
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D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,2
/10
Reviewed 1 week(s) ago
It's hard to find a place to eat around the hotel.
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L***a
icon-Leisure
Leisure
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9,6
/10
Reviewed 2 week(s) ago
The rooms and bathrooms are usually not cleaned, they are only tidied up and the sheets are changed.
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Accommodation's Reply
13 Apr 2026
Dear Ms. L*a, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for sharing your stay experience through Traveloka. We apologize for any inconvenience you experienced regarding the cleanliness of the room and bathroom. We will follow up on this matter with the relevant team immediately to improve our cleanliness standards and prevent such incidents from happening again. We greatly appreciate your review and hope to provide you with a better experience on your next stay. Sincerely, Management
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Priscilla V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The hotel is great... very kid-friendly. My kids loved the swimming pool. The facilities are also great. Moreover, the staff are very friendly and helpful.
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1 people find it helpful
Accommodation's Reply
13 Apr 2026
Dear Ms. Priscilla, Warm regards from Java Paragon Hotel & Residences Surabaya. Thank you so much for your positive review. We are delighted to hear that you and your family, especially your children, enjoyed the pool facilities and the child-friendly atmosphere of the hotel. We appreciate your appreciation of the facilities and the friendliness and assistance of our team. This motivates us to continue striving for the best service. We hope to welcome you and your family back for another enjoyable stay soon. Sincerely, The Management
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Toyo H.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Everything is good, except the bathroom door could not be locked, but it still closed. 🙂👌👍
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Accommodation's Reply
13 Apr 2026
Dear Mr. Toyo, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you for your feedback and for sharing your experience with us. We’re glad to hear that overall everything was good during your stay. We sincerely apologize for the inconvenience regarding the bathroom door lock. Your comment is very important to us, and we will have our maintenance team inspect and fix this issue to ensure better comfort and privacy for our guests. We truly appreciate your input and hope to welcome you back for an even better stay in the future. Regards, Management
Muhammad K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Overall, it's very comfortable, great, and everything about it is excellent. There's only one thing I'd like to comment on: the hot water. It only lasts about five minutes. After that, you have to wait a while for it to come back, and that only lasts for 5-7 minutes. Other than that, it's very good; no comments.
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Accommodation's Reply
13 Apr 2026
Dear Mr. Muhammad, From Java Paragon Surabaya Hotel & Accommodations, we respectfully thank you for your positive review through Traveloka. We are delighted to hear that you were comfortable and enjoyed your stay with us. We appreciate your feedback regarding the hot water issue. We apologize for any inconvenience this may have caused. We will contact the relevant team immediately to ensure the hot water system is functioning more efficiently and consistently in the future. We look forward to welcoming you back again with even better service. Sincerely, Management
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A***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
Overall good, it was a nice trip. I might be back to stay at Java Paragon.
1 people find it helpful
Accommodation's Reply
24 Mar 2026
Dear A***m, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you for taking the time to share your positive feedback through Traveloka. We are truly delighted to hear that you had a nice trip and enjoyed your overall stay. Your kind words mean a lot to our team, as we continuously strive to provide a comfortable and memorable experience for all of our guests. We’re especially pleased to know that you are considering staying with us again. It would be our absolute pleasure to welcome you back and serve you even better on your next visit. If there is anything we can do to make your future stay more enjoyable, please do not hesitate to let us know. We truly appreciate your support and look forward to seeing you again soon. Regards, Management
Lauwrensius A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Thank you for providing the best service.
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Accommodation's Reply
24 Mar 2026
Dear Mr. Lawrence, From Java Paragon Hotel & Accommodations, Surabaya, we respectfully thank you for your review on Traveloka. We are delighted to hear that you were satisfied with our services. Guest satisfaction is our top priority, and we remain committed to providing the best possible experience. We hope to welcome you back again soon. Sincerely, The Management Team
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Comfortable hotel, close access to the mall, clean, and good service.
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Accommodation's Reply
19 Feb 2026
Dear Mr./Mr. G*t, From Java Paragon Surabaya Hotel & Accommodations, we respectfully thank you for your review and feedback through Traveloka. We are delighted to hear that you felt comfortable during your stay, enjoyed the convenient access to the shopping mall, and were impressed with the cleanliness and excellent service from our team. Guest satisfaction and comfort are our top priority. This positive review encourages our entire team to continue providing the best service. We hope to welcome you back for your next stay. Sincerely, Management
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A***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Strategic location, close to everywhere. The rooms are spacious and comfortable.
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Accommodation's Reply
19 Feb 2026
Dear Mr./Ms. A*a, Sincerely yours from Java Paragon Surabaya Hotel & Accommodations. Thank you for your review and feedback through Traveloka. We are delighted to hear that you enjoyed our hotel's excellent location, making it easy to travel to various places, and we are pleased that our spacious and comfortable rooms provided a memorable stay. This review is an encouragement to our entire team to continue providing the best service. We hope to welcome you back again on your next stay. Sincerely, Management
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Ricky P. C. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 12 week(s) ago
Stayed in a 3-bedroom apartment and was very pleased with the spacious room, with a kitchen that was usable for cooking. The bedrooms were comfortable with functioning air conditioning. The TV in the living room was good for YouTube. The swimming pool was great, with a kids' pool too.
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1 people find it helpful
Accommodation's Reply
03 Feb 2026
Dear Ricky, From Java Paragon Surabaya Hotel & Accommodations, Thank you for your review and feedback through Traveloka. We are delighted to hear that you enjoyed the spacious 3-bedroom apartment, the kitchen facilities, and the comfort of the bedrooms and living room. We are also pleased to hear that you enjoyed the swimming pool and children's pool during your stay. We hope to welcome you and your family back again in the future. Sincerely, The Management
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D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 13 week(s) ago
For the apartment unit, some appliances may need to be repaired. The last time we stayed, the stove wasn't clean, aka the flame was red, causing smoke to come out. So far, the rest has gone well.
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Accommodation's Reply
22 Jan 2026
Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for your review and feedback through Traveloka. We apologize for the inconvenience you experienced, particularly regarding the unclean kitchen condition in your room, which affected the quality of the lighting. We greatly appreciate this feedback and have forwarded it to the relevant team for immediate inspection, cleaning, and repair to prevent such incidents from happening again in the future. We also appreciate your appreciation of your overall positive experience during your stay. This motivates us to further improve the quality of our facilities and services for the comfort of all our guests. We hope to welcome you back in the future for an even better stay. Sincerely, Management
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
The hotel is close to malls and has easy access to Trans Surabaya bus stops. Overall, Java Paragon is a great hotel.
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Accommodation's Reply
22 Jan 2026
Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you very much for taking the time to write a positive review through Traveloka. We are delighted to know that our excellent location, near shopping malls and easily accessible to public transportation, provided you with convenience during your stay. This is one of our advantages in supporting the travel of both business and leisure guests. Your review inspires our entire team to strive to provide the best service and maintain the quality of our facilities. We hope to welcome you back to Java Paragon Hotel in the future. Sincerely, Management Team
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 15 week(s) ago
Breakfast is complete, gym facilities are good
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1 people find it helpful
Accommodation's Reply
12 Jan 2026
Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you very much for your positive review. We are delighted to hear that you enjoyed the breakfast at our restaurant, which offers a wide variety of food, and were satisfied with the facilities at our fitness center. We are committed to providing a diverse range of food options to help you start your day well, as well as convenient fitness facilities to support your well-being throughout your stay. Your satisfaction is very important to us, and we will continue to strive to improve our services to make your stay even better. We hope to welcome you back in the future. Sincerely, The Management Team
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N***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
Even though it is an old building, overall this hotel still has a story with me and that makes me happy.
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Accommodation's Reply
12 Jan 2026
Dear Mr./Ms. N*a, Respectfully yours from Java Paragon Hotel & Residences, thank you for your valuable review through Traveloka. We greatly appreciate your feedback, which continues to contribute to your impressive and memorable experience at Java Paragon Hotel & Residences. We are committed to maintaining the quality of service and providing the utmost comfort to all our guests, regardless of the age of the building. We hope to provide you with an impressive experience on your next stay. Thank you for choosing our hotel, and we look forward to welcoming you back again. Sincerely, Management
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Verified Traveler
icon-origin-TRAVELOKA
7,2
/10
Reviewed 16 week(s) ago
Crowds in front of the room, at night the sound of trumpets blowing in front of the room door, in the morning the sound of children running in the corridor in front of the room
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Accommodation's Reply
12 Jan 2026
Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for your review and feedback. We are very grateful that you chose to stay at our hotel. We apologize for any inconvenience you may have experienced regarding the noise around your room. We will conduct further assessments to ensure guest comfort, especially concerning noise at night and in the morning. We hope to provide you with a more comfortable and pleasant experience on your next stay. Thank you for your understanding, and we look forward to welcoming you back soon. Sincerely, The Management Team
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suis h. p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 16 week(s) ago
This hotel is perfect for a family vacation. The staff is friendly and the rooms are clean. There's also a children's pool, and the breakfast is varied and delicious.
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Accommodation's Reply
12 Jan 2026
Dear Mr. Suis, Greetings from Java Paragon & Residences Surabaya. Thank you so much for your positive review through Traveloka. We are delighted to know that our hotel was a suitable choice for your family vacation. We especially appreciate your compliments on our friendly staff, the cleanliness of the rooms, and the children's pool we provide. Serving a varied breakfast menu is one of our priorities, and we are glad that you and your family enjoyed it. We hope to welcome you back in the future and provide you with an even more memorable stay. Sincerely, The Management Team
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Novalina E. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 16 week(s) ago
The staff was very friendly and the food was delicious.
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Accommodation's Reply
12 Jan 2026
Dear Ms. Novaline, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you for taking the time to share your positive feedback through Traveloka. We are delighted to hear that you had a wonderful experience with our friendly staff and enjoyed the delicious food we offer. Providing exceptional service and high-quality dining are among our top priorities, and it’s great to know that we were able to meet your expectations. We truly appreciate your kind words and look forward to welcoming you back in the near future. Regards, Management
Number of reviews per page
20
40