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  1. Hotel
  2. Indonesia(45,837 hotel)
  3. East Java(4,510 hotel)
  4. Surabaya(1,391 hotel)
  5. Dukuh Pakis(157 hotel)
  6. Java Paragon Hotel And Residence

Java Paragon Hotel And Residence

Hotels
Jalan Mayjend Sungkono No. 101-103, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60256
EXTERIOR_BUILDING Java Paragon Hotel And Residence
BEDROOM Java Paragon Hotel And Residence
RESTAURANT Java Paragon Hotel And Residence
BAR_CAFE_LOUNGE Java Paragon Hotel And Residence
BEDROOM Java Paragon Hotel And Residence
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Traveloka
8.5 Impressive

From 4,832 reviews

See our top reviews!

Check our curated reviews for honest descriptions about this accommodation.

Clean and affordable room with decent service and good staff. Mega and Steven are two very commendable staff in their dedication to servicing my personal needs and wants with their amiable attitude and diligence.
Rony H.
Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Review by Traveloka users

Based on 4,832 reviews

8.5
Impressive
Fantastic
1,377
Very Good
2,703
Satisfying
407
Average
336
Poor
9
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
AM
8.5
/ 10
8.5
The hotel was good for enough.

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Sd
11 Reviews
Family vacation
10
/ 10
10
order 4 rooms for new year's eve, a few days before checking in, I was a little confused with the hotel management because they asked DP for reasons of high season, even though it was booked through app. The check-in process is quite fast, the assistance from the hotel staff is quite good when experiencing problems with the room key even though their conditions are crowded. (by Google Translate) 🤣

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RO
1 Reviews
6.0
/ 10
6.0
room is too small, must be renovated, icebox not cold, the shower water not hot.

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2 Reviews
Family vacation
9.3
/ 10
9.3

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IS
1 Reviews
Family vacation
8.5
/ 10
8.5
Location near mall, service is good and polite, breakfast very good, room is clean. Recommended stay here.

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Accommodation's Reply

08 Jan 2020
Dear Irene, Warmest greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for the positive feedback and delighted to learn that you enjoyed your overall and thank you for recommend our hotel to other traveler Looking forward for welcoming you back in the nearest future Kind regards, Ratih Guest Service Manager
12 Reviews
Business travel
6.0
/ 10
6.0
The response of the staff to our compliance is not ok. We have trouble with our room key and also the telephone inside. The key always trouble when used it in lift. There is no public phone in every floor that we could use if we need help from staff

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Accommodation's Reply

08 Jan 2020
Dear Teguh, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for taking the time to tell us about your experience with us. We are sorry that your experience did not meet your expectations, and please allow me to express my sincerest apologies. Your detailed feedback about your stay has been shared to our team, and proper actions have been done to ensure that it will not happen again. We are deeply sorry for the inconvenience caused by the room key issue. Please be advised that your comments have been taken seriously to avoid the same problems in future. Thank you again for sharing your experience and we hope that we are able to serve you better in the future Sincerely, Ratih Guest Service Manager
SS
1 Reviews
8.5
/ 10
8.5

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SI
42 Reviews
Business travel
8.5
/ 10
8.5
Nice hotel to stay duribg trip to Surabaya

1 liked this review

F
1 Reviews
Business travel
8.8
/ 10
8.8
Awesome, free upgrade to suite room by mas jordy. Tks java paragon and mas Jordy

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Accommodation's Reply

15 Dec 2019
Dear Linda, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for the excellent feedback and delighted to learn that you enjoyed your overall stay with us. Your compliment to our colleague Jordy has been shared and he delighted to know. We are looking forward for welcoming you back in the nearest time Kind regards, Ratih Guest Service Manager
16 Reviews
Business travel
6.1
/ 10
6.1
Series of disappointment. I requested a smoking room and they gave me a non smoking room, I specifically told them that I would have my breakfast at hotel at the 1st and 3rd morning, but then a waitress forbid me to eat at the restaurant on my 3rd morning, said I wasn’t allowed to eat there in front of public. And I have to go receptionist before they finally allowed me to have my breakfast. The water heater was not working at all, I tried to tell the house keeping, and they can fix it for a few minutes, but then the water turned cold again whenever I need a real shower. Lastly, on my 1st day, I asked a plate, spoon and fork to be sent to my room, after waiting for 1 hour, the plate never came, so I decided to go to restaurant by myself. And not even once, the staff asked how I feel during my stay there, not even during checkout.

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Hotel Description
Check-in and Check-out Time

Check-in: From 14:00
Check-out: Before 12:00

Location
Staying at Java Paragon Hotel And Residence is a good choice when you are visiting Dukuh Pakis.

The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 12.6 km away.

The hotel is located only 2.89 km away from Wonokromo Station.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Java Paragon Hotel And Residence

From business event to corporate gathering, Java Paragon Hotel And Residence provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Java Paragon Hotel And Residence, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Java Paragon Hotel And Residence is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Java Paragon Hotel And Residence exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Java Paragon Hotel And Residence is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Java Paragon Hotel And Residence.

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Hotel Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Read More
Facilities
  • Hotel Services
    • Bellhop
    • Welcoming drinks
    • Concierge
    • Money changer
    • Doorman
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Late check-out
    • Laundry service
    • Luggage storage
    • Medical service
    • Multilingual staff
    • Newspaper in lobby
    • Newspaper
    • Porter
    • Tours
    • Wedding service
  • Food and Drinks
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Bar
    • Breakfast
    • Breakfast and dinner
    • Breakfast and lunch
    • Buffet breakfast
    • Brunch
    • Buffet dinner
    • Buffet lunch
    • Cafe
    • Early bird breakfast
    • Set menu dinner
    • Set menu lunch
    • Show cooking restaurant
    • Vegetarian meal
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • General
    • AC
    • Ballroom
    • Banquet
    • Family room
    • Fireplace in lobby
    • Non-smoking room
    • Swimming pool
    • Rooftop terrace
    • Smoking area
    • Terrace
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Grocery
    • Hair salon
    • Shops
    • Supermarket
  • Things to Do
    • Fitness center
    • Garden
    • Health club
    • Massage
    • Outdoor pool
    • Sauna
    • Spa
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Shower
    • TV
  • Transportation
    • Car rental
    • Secure parking
    • Shopping center shuttle
    • Valet parking
    • Valet parking (surcharge)
  • Business Facilities
    • Computer station
    • Meeting facilities
    • Photocopier
    • Projector
  • Sports and Recreations
    • Basketball
    • Fitness center
    • Outdoor tennis court
    • Tennis
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Shuttle Service
    • Airport transfer (surcharge)
    • Airport transfer
  • Family-friendly Facilities
    • Children pool
  • Kids and Pets
    • Babysitting
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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