7,9
Pleasant
From 16.916 reviews
Provided by travelers on
Cleanliness
7,7
Room Comfort
7,8
Meal
8,0
Location
8,3
Service and Facilites
8,0
People often mention about Horison Ultima Bandung
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Staff Friendliness (93)
Bedroom (87)
Room Space (83)
Ambiance (80)
Bathroom (80)
Distance to City Center (79)
Accessibility (76)
Surroundings (69)
Variety (68)
Family Friendly (63)
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Traveler Reviews Horison Ultima Bandung
Number of reviews per page
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40
Customer reviews
A***A
8,5
/10
Reviewed 2 day(s) ago
Friendly service, you can request early check-in and late check-out even if you only get half an hour earlier. The bathtub area just needs a little renovation.
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I***a
10,0
/10
Reviewed 4 day(s) ago
Nice... Spacious room... Close to everywhere... Food is also close... Continued success
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a
andy
8,3
/10
Reviewed 5 day(s) ago
Have been to this hotel many times, really like the big swimming pool
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J
Jemi
Transit
10,0
/10
Reviewed 1 week(s) ago
Very comfortable, friendly staff, ok bathroom
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Bram I. W.
8,8
/10
Reviewed 1 week(s) ago
an old-school hotel full of memories!
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A***a
Staycation
8,4
/10
Reviewed 1 week(s) ago
The room itself was clean and spacious, although some of the lights weren't working properly. The bathroom was a bit dirty, and the shower head was broken, so we asked for a room change. However, after the change, there were lots of worms and mosquito larvae on the bathroom floor. It seemed like the cleanliness wasn't being taken care of.
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1 people find it helpful
M***a
Transit
8,5
/10
Reviewed 2 week(s) ago
Comfortable,
The room is clean and tidy.
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Accommodation's Reply
12 Aug 2025
Dear Sir/Madam, Warm greetings from Horison Ultima Bandung. We sincerely thank you for your feedback regarding your stay with us. We will continue to improve our services and facilities to provide the best for you. It was a pleasure to serve all your needs during your stay. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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A***i
8,5
/10
Reviewed 2 week(s) ago
friendly staff okay facilities recommend anyway
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R***y
Staycation
6,6
/10
Reviewed 2 week(s) ago
The TV cable is broken, so I can't watch TV at all, but there's no solution, just relax, the hotel staff, haha
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Accommodation's Reply
12 Aug 2025
Dear Sir/Madam, Warm greetings from Horison Ultima Bandung. We sincerely thank you for your feedback regarding your stay with us. We apologize for the incident you experienced regarding the condition of the cable TV. We will immediately follow up with the relevant department to ensure that this does not happen again. It was a pleasure to serve all your needs during your stay. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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t***i
8,5
/10
Reviewed 2 week(s) ago
Quite good and complete facilities, food is quite tasty
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1 people find it helpful
Accommodation's Reply
11 Aug 2025
Dear Sir/Madam, Warm greetings from Horison Ultima Bandung. We sincerely thank you for your feedback regarding your stay with us. We are delighted to hear that you had a wonderful time at Horison Ultima Bandung. We will continue to improve our services and facilities to ensure we continue to provide the best for you. It was a pleasure to serve all your needs during your stay. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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RS
Rizaldy S.
Business
8,5
/10
Reviewed 3 week(s) ago
There are no signs indicating a descent from the indoor to outdoor breakfast area. Guardrails should be added to prevent falls from higher and lower outdoor levels.
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1 people find it helpful
Accommodation's Reply
11 Aug 2025
Dear Mr. Rizaldy, warm greetings from Horison Ultima Bandung. We sincerely thank you for your feedback regarding your stay with us. We apologize for the incident you experienced with the stairs. For your information, we have stair access from the indoor to outdoor restaurant at one of the doors. It was a pleasure to serve all your needs during your stay. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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C***a
Staycation
10,0
/10
Reviewed 3 week(s) ago
Friendly hotel staff, close to the city center, comfortable place.
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Accommodation's Reply
11 Aug 2025
Dear Sir/Madam, Warm greetings from Horison Ultima Bandung. We sincerely thank you for your feedback regarding your stay with us. We are delighted to hear that you had a wonderful time at Horison Ultima Bandung. We will continue to improve our services and facilities to ensure we continue to provide the best for you. It was a pleasure to serve all your needs during your stay. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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A Dadi
Transit
8,2
/10
Reviewed 3 week(s) ago
Clean and comfortable place, parking space and spacious rooms, strategic location in the city center., the water is a bit black, but still okay.
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Accommodation's Reply
11 Aug 2025
Dear Sir, Warm greetings from Horison Ultima Bandung. We sincerely thank you for your feedback regarding your stay with us. We apologize for the incident you experienced regarding the dirty water. We will immediately follow up with the relevant department to ensure that this does not happen again. It was a pleasure to serve all your needs during your stay. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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TA
Tety A. S.
10,0
/10
Reviewed 3 week(s) ago
The swimming pool is nice and big
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Accommodation's Reply
11 Aug 2025
Dear Mrs. Tety, warm greetings from Horison Ultima Bandung. Our sincere thanks from Horison Ultima Bandung for your feedback regarding your stay with us. We are delighted to hear that you had a wonderful time at Horison Ultima Bandung. We will continue to improve our services and facilities to continue providing the best for you. It was a pleasure to serve all your needs during your stay. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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I***n
10,0
/10
Reviewed 3 week(s) ago
Clean rooms, clean toilets, and the staff are also very friendly.
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Accommodation's Reply
11 Aug 2025
Dear Sir/Madam, Warm greetings from Horison Ultima Bandung. We sincerely thank you for your feedback regarding your stay with us. We are delighted to hear that you had a wonderful time at Horison Ultima Bandung. We will continue to improve our services and facilities to ensure we continue to provide the best for you. It was a pleasure to serve all your needs during your stay. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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ST
Sutrisno T. W.
Business
10,0
/10
Reviewed 4 week(s) ago
Good service and clean hotel, very best.
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Accommodation's Reply
11 Aug 2025
Dear Mr. Sutrisno, warm greetings from Horison Ultima Bandung. Our sincere thanks from Horison Ultima Bandung for your feedback regarding your stay with us. We are delighted to hear that you had a wonderful time at Horison Ultima Bandung. We will continue to improve our services and facilities to continue providing the best for you. It was a pleasure to serve all your needs during your stay. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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C***o
Transit
8,2
/10
Reviewed 4 week(s) ago
Bathroom cleanliness should be improved, especially bathtub cleanliness
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Accommodation's Reply
11 Aug 2025
Dear Sir/Madam, Warm greetings from Horison Ultima Bandung. We sincerely thank you for your feedback regarding your stay with us. We will continue to improve our services and facilities to provide the best for you, especially regarding the cleanliness of the bathtub. It was a pleasure to serve all your needs while you were here. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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Indrawan S.
10,0
/10
Reviewed 4 week(s) ago
Hotel staff are friendly and responsive
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2 people find it helpful
Accommodation's Reply
11 Aug 2025
Dear Mr. Indrawan, warm greetings from Horison Ultima Bandung. Our sincere thanks from Horison Ultima Bandung for your feedback regarding your stay with us. We are delighted to hear that you had a wonderful time at Horison Ultima Bandung. We will continue to improve our services and facilities to continue providing the best for you. It was a pleasure to serve all your needs during your stay. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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L***h
Transit
9,7
/10
Reviewed 4 week(s) ago
So far so good, the rooms are spacious even though it is an old hotel but it is still comfortable, quite clean, good service, ample parking.
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Accommodation's Reply
11 Aug 2025
Dear Sir/Madam, Warm greetings from Horison Ultima Bandung. We sincerely thank you for your feedback regarding your stay with us. We are delighted to hear that you had a wonderful time at Horison Ultima Bandung. We will continue to improve our services and facilities to ensure we continue to provide the best for you. It was a pleasure to serve all your needs during your stay. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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S
Sumartini
Leisure
10,0
/10
Reviewed 5 week(s) ago
The price is affordable, the facilities are complete, there is a swimming pool, tennis court, delicious and varied food, friendly staff, God willing, I will return to stay at Horison again.
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Accommodation's Reply
11 Aug 2025
Dear Mrs. Sumartini, warm greetings from Horison Ultima Bandung. Our sincere thanks from Horison Ultima Bandung for your feedback regarding your stay with us. We are delighted to hear that you had a wonderful time at Horison Ultima Bandung. We will continue to improve our services and facilities to continue providing the best for you. It was a pleasure to serve all your needs during your stay. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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Number of reviews per page
20
40
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