eL Hotel Bandung

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Overall Ratings & Reviews eL Hotel Bandung

Traveloka (20.441)
Other sources (78)
8,8
Very Good
From 20.441 reviews
Provided by travelers on
Cleanliness

8,9

Room Comfort

8,9

Meal

8,7

Location

9,0

Service and Facilites

8,8

People often mention about eL Hotel Bandung
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Staff Friendliness (664)
Distance to City Center (660)
Bedroom (635)
Room Space (616)
Hotel Area (549)
Family Friendly (538)
Variety (532)
Taste (531)
Accessibility (526)
Ambiance (520)
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Traveler Reviews eL Hotel Bandung

Number of reviews per page
20
40
Customer reviews
Desi M.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 20 hour(s) ago
Very close to Braga, just walk, the food is also delicious, the service is friendly, and the hotel area is clean 👍
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1 people find it helpful
Suswanto S.
icon-origin-TRAVELOKA
6,8
/10
Reviewed 2 day(s) ago
Staying in the Merdeka Room is noisy from the street. It's better to stay at the Condotel.
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Accommodation's Reply
17 Jun 2026
Dear Mr. Susanto, Thank you for being a loyal guest and for taking the time to share your experience staying at El Bandung Hotel. We apologize for any shortcomings that may have occurred during your stay. We are committed to continuously improving the quality of our service. Thank you again for this positive review. We hope to welcome you and your family back to El Bandung Hotel again. Sincerely, Eiak Supriatna, General Manager
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Suswanto S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,7
/10
Reviewed 2 day(s) ago
The Merdeka Room lacks soundproofing, and street noise can be heard well into the night. Even upgrading to a Condotel isn't possible.
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Accommodation's Reply
17 Jun 2026
Dear Mr. Susanto, Thank you for being a loyal guest and for taking the time to share your experience staying at El Bandung Hotel. We apologize for any shortcomings that may have occurred during your stay. We are committed to continuously improving the quality of our service. Thank you again for this positive review. We hope to welcome you and your family back to El Bandung Hotel again. Sincerely, Eiak Supriatna, General Manager
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H***h
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 day(s) ago
The staff is very friendly, the hotel facilities are cool and helpful during check-in and check-out.
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Accommodation's Reply
17 Jun 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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Veronica M. C.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 day(s) ago
The staff is friendly and the rooms are clean. The food is also delicious.
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Accommodation's Reply
17 Jun 2026
Dear Veronica, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review. We hope to welcome you and your family back to El Bandung Hotel again. Sincerely, Eyeok Supriatna, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 day(s) ago
The service is satisfactory. I would like to see more variety in breakfast, as it's not as varied as it used to be.
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Accommodation's Reply
17 Jun 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your experience staying at El Bandung Hotel. We apologize for any shortcomings that may have occurred during your stay. We are committed to continuously improving the quality of our service. Thank you again for this positive review, and we sincerely hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 day(s) ago
I stayed with my family yesterday, June 13-14, 2026. This hotel is conveniently located, and the service is very friendly. The room was clean, and the breakfast was delicious and varied. Keep it up!
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Accommodation's Reply
17 Jun 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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Gita P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 day(s) ago
The hotel staff was very friendly, and the breakfast was excellent. Everything was top-notch.
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Accommodation's Reply
17 Jun 2026
Dear Ms. Gita, Thank you for being our loyal guest and for taking the time to share your wonderful experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review. We hope to welcome you and your family back to El Bandung Hotel again. Sincerely, Eiak Supriatna, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 day(s) ago
El Hotel is the best. Highly recommended. Next time you're in Bandung, you'll definitely want to stay at El Hotel 🥰
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Accommodation's Reply
17 Jun 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family felt comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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tedy
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 day(s) ago
Twin room with sofa.. can accommodate 4 people with teenagers.. comfortable very close to Braga.. close to Bandung Cathedral. Large pool.
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Accommodation's Reply
17 Jun 2026
Dear Teddy, Thank you for being our loyal guest and for taking the time to share your wonderful experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review. We hope to welcome you and your family back to El Bandung Hotel again. Sincerely, Eyeok Supriatna, General Manager
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z***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
Large, comfortable, and clean meeting room.
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R***u
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 day(s) ago
The hotel staff is the best. Everyone is friendly.
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C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
There is afternoon tea, you can have a late tea too, I'm happy to go back. Where is the nearest bus stop to Bragaa?
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3 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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W***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 day(s) ago
This is our second visit here in 2026… we will definitely stay here again.
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1 people find it helpful
Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family felt comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,4
/10
Reviewed 1 week(s) ago
The rooms are clean, and the loft is very spacious and nice.
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1 people find it helpful
Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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R***o
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
The hotel staff was friendly and kind. The hotel was clean, especially the condotel room we stayed in.
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1 people find it helpful
Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
The room is comfortable and clean, the food is very good.
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Accommodation's Reply
11 Jun 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
Overall it's okay, but there are some slight disappointments even though they've been resolved. It turns out that our other sincere requests via the app weren't possible, guys. For a 4* equivalent, actually getting a complimentary slice of birthday cake should be free, although it depends on the hotel, but mine usually comes free. Here too, the male boss finally gave it free despite arguing with the FO first, but that reduces the value of friendliness in service. The female FO was really rude, don't know her name.
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2 people find it helpful
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your experience staying at El Bandung Hotel. We apologize for any shortcomings that may have occurred during your stay. We are committed to continuously improving the quality of our service. Thank you again for this positive review, and we sincerely hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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ramli s.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Clean room and neat maid.
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Accommodation's Reply
08 Jun 2026
Dear Mr. Ramli, Thank you for being our loyal guest and for taking the time to share your wonderful experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review. We hope to welcome you and your family back to El Bandung Hotel again. Sincerely, Eeyok Supriatna, General Manager
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Best place in Bandung, near from Braga. For holidays with family, it's a good choice.
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Accommodation's Reply
08 Jun 2026
Dear Ms/Mr, Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung. We are very happy to know that you and your family feel comfortable and satisfied with the various service facilities that we provide. Sorry for all the shortcomings that are still an obstacle during your stay at us. Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung. Kind regards, Iyok Supriatna General Manager
Number of reviews per page
20
40