Hello A*a! Thank you for your feedback. We apologize for any inconvenience you experienced regarding parking at The Alts Hotel Palembang. We understand your concerns about parking and related details. The hotel does offer valet parking for guests. We will follow up on your feedback with the relevant team to ensure that information regarding parking and valet parking is communicated clearly, consistently, and in accordance with hotel regulations. We are committed to continuously improving and enhancing guest comfort. Thank you! General Manager

Hello Mr./Ms./Ms./Mr./Ms ...

Hello Mr./Ms. A*d! Thank you for your wonderful review and your trust in The Alts Hotel Palembang. We appreciate you taking the time to share your stay with us. We hope you had a memorable experience and we look forward to welcoming you back to The Alts Hotel Palembang again. 😊 Thank you, General Manager

Hello Aidilsyah! Thank you for your wonderful review and your trust in The Alts Hotel Palembang. We appreciate you taking the time to share your stay with us. We hope you had a memorable experience and we look forward to welcoming you back to The Alts Hotel Palembang again. 😊 Thank you, General Manager

Hello Mr./Ms./Ms./Mr./Ms ...

Hello Ms. Nen! Thank you for your wonderful review and your trust in The Alts Palembang. We appreciate you taking the time to share your stay with us. We hope you had a memorable experience and we look forward to welcoming you back to The Alts Palembang again. 😊 Thank you, General Manager

Hello Mr./Ms. T*a! Thank you for your wonderful review and your trust in The Alts Hotel Palembang. We appreciate you taking the time to share your stay with us. We hope you had a memorable experience and we look forward to welcoming you back to The Alts Hotel Palembang again. 😊 Thank you, General Manager

Hello, it's me! Thank you for your wonderful review and for your trust in The Alts Palembang Hotel. We appreciate you taking the time to share your stay with us. We hope you had a memorable experience and we look forward to welcoming you back to The Alts Palembang Hotel again. 😊 Thank you! General Manager

Hello Mr./Ms. H*a! Thank you for your wonderful review and your trust in The Alts Hotel Palembang. We appreciate you taking the time to share your stay with us. We hope you had a memorable experience and we look forward to welcoming you back to The Alts Hotel Palembang again. 😊 Thank you, General Manager

Hello Mr./Ms./Ms./Mr./Ms ...

Hello A*a! Thank you for your wonderful review and your trust in The Alts Hotel Palembang. We appreciate you taking the time to share your stay with us. We hope you had a memorable experience and we look forward to welcoming you back to The Alts Hotel Palembang again. 😊 Thank you, General Manager

Hello, Mr./Ms./Mr./Ms./Mrs./Ms ...

Hello Mr./Ms./Mr./Ms./Mrs./Ms ...

Hello Ms. Yoo H! Thank you so much, Madam, for your positive review. We're glad you felt comfortable and enjoyed the food and the friendly service from our staff. We hope to welcome you back again! 😊 Thank you! General Manager

Hello R*a! Thank you for taking the time to review our hotel. We appreciate your feedback regarding our service. This is a concern for us, and we will continuously evaluate our performance to improve the quality of our service and provide a better experience for all our guests. We hope to welcome you back in the future and provide you with even better service. Thank you! General Manager

Hello Ms. Ra, Thank you for visiting and taking the time to write a review of our hotel. We will take your suggestions regarding adding traditional herbal drinks and noodle dishes into consideration for future menu development. We hope to provide you with an even better experience and look forward to welcoming you back again in the future. Thank you, General Manager.

Hello A*a, Thank you for taking the time to write a review of our hotel. Regarding the Quran, we provide a Quran in every room, usually placed in a drawer. We apologize if the information about the location of the Quran in the room was not clearly communicated. This is something we strive to improve in order to better inform our guests about the amenities in our rooms. We hope to welcome you again. Thank you, General Manager.

Hello, Martalena! Thank you so much for your wonderful review. We are delighted to hear that you enjoyed the clean, well-maintained, renovated rooms, the convenient location, and the delicious and varied breakfast. We look forward to welcoming you back again! 😊 Thank you! From the General Manager

Hello Mr. G*t! Thank you for your wonderful review. We are delighted to hear that you enjoyed our room and that our excellent location contributed to your satisfaction. We greatly appreciate your compliments and hope to welcome you back on your next stay. Thank you! General Manager

Hello M*d! Thank you for sharing your experience and feedback. We are delighted to hear that your overall stay was pleasant. Regarding your suggestion about the shower in room 850, we have checked and confirmed that the facility is in good working order. Our showers have a water flow control mechanism via a button at the bottom. We understand that the use of this feature may not have been communicated properly, so we will continue to improve the information and instructions regarding the use of in-room amenities to provide greater comfort for all guests. For the fruit in the breakfast buffet, we will be paying more attention to selection and presentation to ensure that the quality and texture remain excellent when served to guests. Thank you for taking the time to provide feedback on your stay at The Alts Hotel Palembang. We look forward to welcoming you back on your next visit for an even more comfortable and enjoyable experience. Thank you! General Manager