How many rooms are available at The Alts Hotel?

The Alts Hotel has 207 rooms in total.

Does The Alts Hotel provide parking?

Yes, The Alts Hotel provides parking. Please confirm details directly with the hotel.

Does The Alts Hotel have a swimming pool?

Yes, a swimming pool is available at The Alts Hotel.

Does The Alts Hotel provide early check-in?

Yes, early check-in is available at The Alts Hotel, subject to availability. Please contact the hotel directly to arrange this.

Does The Alts Hotel provide late check-out?

Yes, late check-out is available at The Alts Hotel, subject to availability. Please contact the hotel directly to arrange this.

Does The Alts Hotel provide airport transfer?

Yes, The Alts Hotel provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about The Alts Hotel?

The Alts Hotel is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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The Alts Hotel

Name: The Alts Hotel
Address: JL. Rajawali No. 8, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113, JL. Rajawali No. 8, Sumatera Selatan, 30113, Indonesia
Rating: 8.5

Hotels

Preferred Partner

Traveloka Hotel Appreciation 2023: Excellent Performance

8,5

/10

Very Good

8.465 reviews

What Guests Say About Their Stay

Bedroom (199)

Staff Friendliness (196)

Distance To City Center (191)

Ambiance (186)

ira I.

9,1

/ 10

Good food, spacious and clean rooms, fully equipped gym, nice swimming pool 🫰

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ira I.

9,1

/ 10

Good food, spacious and clean rooms, fully equipped gym, nice swimming pool🫰

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R***a

10,0

/ 10

Comfortable room, delicious breakfast, and very helpful staff. Next time I want a staycation, I'll stay here again.

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F***a

10,0

/ 10

THE BEST TO STAY HERE THE SERVICE IS GOOD THE RECEPTIONIST MAS FADLY IS HANDSOME AND FRIENDLY

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F***a

10,0

/ 10

THE BEST TO STAY HERE THE SERVICE IS GOOD THE RECEPTIONIST MAS FADLY IS HANDSOME AND FRIENDLY

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In the Area

See Map

JL. Rajawali No. 8, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Location Staying at The Alts Hotel is a good choice when you are visiting Ilir Timur II. The hotel is located only 6.05 km away from Kertapati Station. This hotel is very easy to find since it is strategically positioned close to public facilities. About The Alts Hotel When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Alts Hotel provides a pleasant accommodation for your stay. From business event to corporate gathering, The Alts Hotel provides complete services and facilities that you and your colleagues need. Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs. The hotel’s fitness center is a must-try during your stay here. Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. Savor your favorite dishes with special cuisines from The Alts Hotel exclusively for you. WiFi is available within public areas of the property to help you to stay connected with family and friends. The Alts Hotel is a hotel with great comfort and excellent service according to most hotel's guests. Get precious and unforgettable moment during your stay at The Alts Hotel.

Available Room Types in The Alts Hotel

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around The Alts Hotel

JL. Rajawali No. 8, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30113

Discover More Places

Discover More About The Alts Hotel

Location

Staying at The Alts Hotel is a good choice when you are visiting Ilir Timur II.

About The Alts Hotel

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Alts Hotel provides a pleasant accommodation for your stay.

From business event to corporate gathering, The Alts Hotel provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Alts Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Alts Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Alts Hotel.

All facilities in The Alts Hotel

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Food and Drinks

A la carte dinner
A la carte lunch
Restaurant with AC
Bar
Breakfast
Buffet breakfast
Breakfast (surcharge)
Cafe
Continental breakfast
Dining area
Early bird breakfast
Poolside bar
Pub
Show cooking restaurant
Snacks
Vegetarian meal
Winery

Hotel Services

Bellhop
Welcoming drinks
Concierge
Doorman
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Porter

Public Facilities

Parking
Coffee shop
Early check-in
Elevator
24-hour room service
Late check-out
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Kitchenette
Microwave
Minibar
Refrigerator
Separate shower and tub
Shower
TV

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Fireplace in lobby
Non-smoking room
Swimming pool
Rooftop terrace
Smoking area
Terrace

Things to Do

Entertainment for children
Fitness center
Health club
Massage
Sauna
Spa
Steam room

Business Facilities

Business center
Computer station
Conference room
Meeting facilities
Photocopier
PRINTER

Nearby Facilities

ATM/Banking
Gift shop
Grocery
Laundry
Shops
Supermarket

Accessibilty

Disabled access friendly
Accessible bathroom
Accessible parking
In-room accessibility
Wheelchair accessible

Transportation

Airport transfer
Area shuttle with surcharge
Car rental
Valet parking

Sports and Recreations

Aerobics
Aquafit
Fitness center

Kids and Pets

Babysitting
Highchairs

Connectivity

Internet point
Free WiFi

Shuttle Service

Airport transfer (surcharge)
Airport transfer

Accommodation Policy & General Information in The Alts Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Alts Hotel	207
Number of floors in The Alts Hotel	11
Another facilities in The Alts Hotel	A la carte dinner, A la carte lunch, Restaurant with AC, Bar, Breakfast

Frequently asked question in The Alts Hotel

What are available facilities at The Alts Hotel?

There are top facilites at The Alts Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Alts Hotel?

The standard check-in time at The Alts Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The Alts Hotel provide breakfast?

Yes, The Alts Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Alts Hotel?

The Alts Hotel is a 4.0-star hotel.

How many floors does The Alts Hotel have?

The Alts Hotel has 11 floors.

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More Reviews from Other Guests in The Alts Hotel

Overall Ratings & Reviews The Alts Hotel

Traveloka (8.421)

Other sources (44)

8,6

Very Good

From 8.421 reviews

Provided by travelers on

Cleanliness

8,8

Room Comfort

8,7

Meal

8,5

Location

8,7

Service and Facilites

8,7

People often mention about The Alts Hotel

All

Staff Friendliness (132)

Bedroom (131)

Room Space (121)

Ambiance (120)

Distance to City Center (119)

Taste (119)

Hotel Area (113)

Variety (112)

Bathroom (111)

Accessibility (107)

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Traveler Reviews The Alts Hotel

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Customer reviews

M***d

9,7

/10

Reviewed 3 day(s) ago

Recommended. For a hotel with this price range, the service should be better. I have stayed at hotels several times where upon entering, I was greeted and my luggage was taken to the room. In this hotel, there are many belongings, I had to carry them myself. The service is lacking, in my opinion.

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S***a

8,5

/10

Reviewed 5 day(s) ago

Service needs to be improved. The dining room on the second floor is uncomfortable.

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Mira

10,0

/10

Reviewed 6 day(s) ago

Don't ask me about my experience staying at The Alts Hotel. I've lost count of how many times I've stayed here.

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N***a

10,0

/10

Reviewed 1 week(s) ago

I always stay here for staycations because the rooms are so nice. The food is delicious, and the hotel staff is friendly and helpful throughout our stay. Thanks to Mr. Rahmat, the bellboy, for helping with our luggage and parking, and to Ms. Jeje, whose writing in the room is so aesthetic. I'll be back! ✨

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Hanpi

Leisure

10,0

/10

Reviewed 1 week(s) ago

The room is clean and bright, and there are chairs for relaxing.

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ira I.

9,1

/10

Reviewed 1 week(s) ago

Good food, spacious and clean rooms, fully equipped gym, nice swimming pool 🫰

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ira I.

9,1

/10

Reviewed 1 week(s) ago

Good food, spacious and clean rooms, fully equipped gym, nice swimming pool🫰

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R***a

10,0

/10

Reviewed 1 week(s) ago

Comfortable room, delicious breakfast, and very helpful staff. Next time I want a staycation, I'll stay here again.

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F***a

10,0

/10

Reviewed 2 week(s) ago

Easy booking, comfortable room, easy check-in process

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F***A

9,6

/10

Reviewed 2 week(s) ago

The food is like pempek, smelly, and the taste is not very good for a hotel like that.

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F***a

10,0

/10

Reviewed 2 week(s) ago

THE BEST TO STAY HERE THE SERVICE IS GOOD THE RECEPTIONIST MAS FADLY IS HANDSOME AND FRIENDLY

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F***a

10,0

/10

Reviewed 2 week(s) ago

THE BEST TO STAY HERE THE SERVICE IS GOOD THE RECEPTIONIST MAS FADLY IS HANDSOME AND FRIENDLY

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F***a

8,5

/10

Reviewed 3 week(s) ago

Comfortable, pleasant rooms. Great service. Fast app booking.

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Accommodation's Reply

25 Jun 2026

Hello F*a! Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay, our services, and the fast and easy booking experience through Traveloka. Your compliments are an encouragement to our team to continue providing the best service. We hope to welcome you back again next time. Thank you, General Manager.

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N***o

Business

10,0

/10

Reviewed 4 week(s) ago

The room was very comfortable. Breakfast was a treat, with a wide variety of options. Prices are quite high compared to previous years.

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Accommodation's Reply

25 Jun 2026

Hello N*o! Thank you for your review and feedback. We are delighted to hear that you enjoyed your stay and appreciated our varied breakfast menu. Regarding your question about the price, we understand your concern. There may be price adjustments as we improve our facilities and services, but we will continue to forward your feedback to management for consideration. We hope to welcome you back in the future. Thank you, General Manager

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H***i

Staycation

10,0

/10

Reviewed 4 week(s) ago

Great hotel, clean, very comfortable.

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Accommodation's Reply

16 Jun 2026

Hello H*i! Thank you so much for your positive feedback. We appreciate your support and kindness. We hope The Alts will continue to provide you with a memorable stay. We look forward to welcoming you back again soon. Thank you! General Manager

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William K.

10,0

/10

Reviewed 5 week(s) ago

My go-to hotel when I'm on assignment in Palembang. Close to the culinary center, with complete facilities, I was very satisfied with my stay here.

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Accommodation's Reply

11 Jun 2026

Hello Mr. William, Thank you for your positive review. We are delighted that our hotel was your choice during your stay in Palembang. Our convenient location near the food scene and our comprehensive facilities are designed to provide the utmost comfort to all our guests. We appreciate your trust and hope to welcome you back on your next visit. See you soon! Thank you, General Manager

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A***n

Business

10,0

/10

Reviewed 6 week(s) ago

good condition. less parking

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Accommodation's Reply

11 Jun 2026

Hello Mr./Ms. A*n, Thank you for your review and feedback. We are pleased to hear that you found our hotel to be in good condition. Regarding the parking issue, your suggestion is a key factor in our continuous improvement of guest comfort. We hope to welcome you back for your next stay. Thank you, General Manager.

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Misna W.

10,0

/10

Reviewed 6 week(s) ago

I've checked in at The Alts three times now, and the kids are always happy to stay here. It's comfortable, clean, and the food is delicious. 😍

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Accommodation's Reply

07 Jun 2026

Hello Ms. Missna W., Thank you so much for your trust and loyalty in choosing us for your three stays. We are delighted to know that you and your family, especially the children, have always enjoyed your stays with us. We are glad to hear that the comfort, cleanliness, and food we serve have contributed to your positive experiences during your stays. Such reviews are an encouragement to our entire team to continue working to provide the best service. We hope to welcome you and your family back again in the future. See you again at The Alts! Thank you, General Manager.

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Theresiana T.

Staycation

6,8

/10

Reviewed 6 week(s) ago

The parking lot is small so we have to pay another 50 thousand for parking, which should be free parking for a room price per night above 700 thousand like in other hotels & the breakfast charge per person is 190 thousand which is also too expensive for a 10 year old child who eats little because it is counted as an adult.

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Accommodation's Reply

11 Jun 2026

Hello Ms. Theresiana T., Thank you for taking the time to provide us with your review and feedback. We appreciate your comments regarding parking and the cost of breakfast for children. For the convenience of all our guests, we offer valet parking to help facilitate parking within the hotel grounds. Your comment regarding the cost of breakfast for children will be taken into consideration in your next review. We hope to welcome you back again in the future. Thank you, General Manager.

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Baba M. N. A.

8,5

/10

Reviewed 6 week(s) ago

The hotel is great, but the parking is lacking. You have to park outside on the side of the road, which gets dusty.

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1 people find it helpful

Accommodation's Reply

09 Jun 2026

Hello Mr./Ms. Baba M.N.A., Thank you for taking the time to write a review of our hotel. For the convenience of all our guests during your stay, we offer valet parking and vehicle parking services within the hotel premises. We hope to welcome you back again in the future. Thank you, General Manager.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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