Aston Bogor Hotel & Resort

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Overall Ratings & Reviews Aston Bogor Hotel & Resort

Traveloka (6.691)
Other sources (108)
8,8
Very Good
From 6.691 reviews
Provided by travelers on
Cleanliness

9,0

Room Comfort

8,9

Meal

8,8

Location

8,7

Service and Facilites

9,0

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Family Friendly (308)
Variety (295)
Staff Friendliness (287)
Taste (284)
Bedroom (268)
Hotel Area (266)
Room Space (258)
Ambiance (249)
Bathroom (230)
Activity Option (222)
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Traveler Reviews Aston Bogor Hotel & Resort

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Customer reviews
Dimas R. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,2
/10
Reviewed 4 day(s) ago
The first plus point of this hotel was that upon arriving at the lobby, the staff was quick to carry our bags. During check-in, there was a welcome drink and free cotton candy for the kids. The hotel design is beautiful and very instagrammable for photos. The room we booked was upgraded to the Heritage type. Nice. The room is spacious, with a kitchen and dining table, a microwave. There is a sofa for watching TV, a balcony with chairs, and a separate bedroom. There is also a TV in the bedroom, the best. There are also quite a lot of power outlets. Drinking water is also free to refill at the dispenser in each hallway, with hot and cold water too, great. Our twin beds can even be requested to be combined into one, complete with a support cloth so that the mattress curves are not felt, the sheets are also changed. It really isn't just put together. Top. There are 3 swimming pools, with foam parties in the kids' pool on weekends. There are indoor and outdoor playgrounds. There are massage chairs (paid) for parents to use while waiting for their children to play in the playground. Moving on to the minuses, the taste of the food for breakfast, although the food variety is quite extensive, but the taste could be improved. Another plus was that upon checkout, we received a free voucher for a family photo taken on the hotel grounds by the photographer. It was printed and framed for free, which was awesome. The photo session with the photographer lasted about 15 minutes, so we could take multiple photos and change locations if we had enough time. There's a fee for the soft copy. In conclusion, this hotel is highly recommended for a family staycation.
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Accommodation's Reply
14 Sep 2026
Dear Mr. Dimas, Thank you for your positive review and feedback. We are delighted to know that the facilities, services, and family activities at Aston Bogor provided you with a memorable stay. Your feedback regarding the breakfast will be taken into consideration for ongoing improvement. We hope to welcome you and your family back to Aston Bogor again! Sincerely, Rifki Ahmad Hariri, Front Office Manager
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maha r. o. b. p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
Stayed at Aston Bogor on August 17, 2026 with my family. The service was excellent from check-in, the receptionist was very prompt and friendly. Even though there were a lot of guests at that time because it was a holiday, everyone was well served even though they had to wait for the room to be ready. The room was also very spacious, upgraded to a Condotel, very suitable for resting with family. The room was clean and fragrant. The breakfast food was delicious, varied, but couldn't sit outside because it was crowded, so it was a bit hot. Overall, I highly recommend staying here. I will definitely come back again. Oh yes, there are several swimming pools... and all of them are fun.
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Accommodation's Reply
10 Sep 2026
Dear Ms./Mrs. Maha, Thank you for your positive review and feedback. We are delighted to hear that you and your family enjoyed the services, rooms, breakfast, and pool facilities at Aston Bogor. Your feedback regarding the comfort of the outdoor breakfast area is something we will take into consideration for future improvements. We look forward to welcoming you and your family back to Aston Bogor again soon! Sincerely, Rifki Ahmad Hariri, Front Office Manager
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D***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 day(s) ago
The hotel staff was friendly and kind, the restaurant had a varied menu, the rooms were comfortable, and there were rides for kids. The only downside was the kiddie pool rides, like the slides and tipping buckets. Otherwise, everything was great. Staff member Anin provided free fish food.
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Accommodation's Reply
14 Sep 2026
Dear Gentlemen/Ladies, Thank you for your positive review! We are delighted that you were impressed with the friendly staff, varied food options, comfortable rooms, and children's facilities at the Aston Bogor Hotel. We will forward your suggestions regarding additional attractions such as slides and water pits to the relevant team. We look forward to welcoming you again next time! Sincerely, Rifki Ahmad Hariri, Front Office Manager
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P***i
icon-origin-TRAVELOKA
9,7
/10
Reviewed 7 day(s) ago
I've stayed at Aston three times, and the most special thing is the variety of food. It's delicious.
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Accommodation's Reply
09 Sep 2026
Dear Valued Guest, Thank you for choosing Aston Hotel once again! 😊 We are delighted that you enjoyed our diverse menu. We look forward to welcoming you again in the future! 🙏 Sincerely, Rifki Ahmad Hariri, Front Office Manager
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
The hotel was really fun, and the service was excellent. No complaints at all; all the facilities were usable and clean. It's perfect for a staycation with kids.
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Accommodation's Reply
09 Sep 2026
Dear Gentlemen/Ladies, Sincerely yours from Aston Bogor Hotel & Resort! Thank you for taking the time to share your experience at our hotel. We are delighted to hear that our service and facilities met your expectations and provided a memorable experience. We look forward to welcoming you back on your next stay and providing you with an even more memorable experience at Aston Bogor Hotel & Resort. Sincerely, Rifki Ahmad Hariri, Front Office Manager
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R***y
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
The hotel is very family-friendly, suitable for both children and adults. Thank you, Aston.
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Accommodation's Reply
09 Sep 2026
Dear Valued Guest, Thank you for your review and your trust in Aston! 😊 We are delighted to have been a comfortable and family-friendly choice for you. We hope to welcome you back to Aston Bogor Hotel & Resort again. 🙏 Sincerely, Rifki Ahmad Hariri, Front Office Manager
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Yanthie
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
Early check-in request was not possible, so we waited in the lounge for approximately 1 hour. The valet parking staff were friendly and kind. After 2 hours in the room, the AC leaked. The responsive staff immediately moved us to the same floor. At night there was the sound of geckos, and in the morning they were in the room (check-out time was already informed). The breakfast staff were good and friendly.
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Accommodation's Reply
05 Sep 2026
Dear Ms. Yanthi, Thank you for your review and feedback. We apologize for the inconvenience regarding the late check-in, the leaking air conditioner, and the gecko infestation in your room. We appreciate the team's prompt assistance in relocating you to another room. We are pleased to hear that the valet parking and breakfast team provided excellent service. We will follow up on all your suggestions to make your next stay even more comfortable. We hope to welcome you back to Aston Bogor again. Sincerely, Rifki Ahmad Hariri, Front Office Manager
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c***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7,0
/10
Reviewed 2 week(s) ago
App requests weren't read. A request for a towel decoration for someone's birthday was completely unavailable. A leaking bathroom needed repair because there were already leak marks on the ceiling, indicating a regular leak.
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Accommodation's Reply
02 Sep 2026
Dear Valued Guest, Thank you for your feedback. We apologize for any inconvenience, particularly regarding the unfulfilled birthday decoration request and the leaking restroom, which certainly does not meet our service standards. Your feedback regarding the decoration request via the application will be forwarded to us so we can better follow up. The relevant team will inspect and repair the leak to prevent this issue from recurring. We hope to provide you with a better experience on your next visit. Sincerely, Rifki Ahmad Hariri, Front Office Manager
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S***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Very comfortable hotel, great for family staycation... Super recommended.
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Accommodation's Reply
28 Aug 2026
Dear Gentlemen/Ladies, Sincerely, Aston Bogor Hotel & Resort! Thank you for taking the time to share your experience at our hotel. We are delighted to hear that our service and facilities met your expectations and provided a memorable experience. We sincerely hope to welcome you back on your next stay and provide you with an even more memorable experience at Aston Bogor Hotel & Resort. Sincerely, Rifki Ahmad Hariri, Front Office Manager
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Muhammad I. I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
It's great! The rooms are nice, clean, and luxurious. The facilities are good, the service is excellent, and the environment is friendly.
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Accommodation's Reply
26 Aug 2026
Dear Mr. Muhammad, Greetings from Aston Bogor Hotel & Resort! Thank you for taking the time to share your experience staying at our hotel. We are delighted to hear that our staff's service and the facilities we provided met your expectations and provided a memorable experience. We hope to welcome you back on your next stay and provide you with an even more memorable experience at Aston Bogor Hotel & Resort. Sincerely, Rifki Ahmad Hariri, Front Office Manager
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Diah A. S. R.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Perfect & comfortable. Lots of activities for kids.
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Accommodation's Reply
26 Aug 2026
Dear Mr./Ms. Deah, Sincerely yours from Aston Bogor Hotel & Resort! Thank you for taking the time to share your experience at our hotel. We are delighted to hear that our service and facilities met your expectations and provided a memorable experience. We look forward to welcoming you back on your next stay and providing you with an even more memorable experience at Aston Bogor Hotel & Resort. Sincerely, Rifki Ahmad Hariri, Front Office Manager
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
Thanks to Hilary for upgrading my room to a 1 BR condotel. My kids love the pool and kids corner.
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Accommodation's Reply
28 Aug 2026
Dear Valued Guests, This is Aston Hotel & Resort Bogor. We extend our warmest greetings to you. Thank you so much for sharing your feedback about your stay. We are delighted to hear that you were satisfied with the service and facilities provided by our staff and that you had a wonderful time. We look forward to welcoming you back again. We hope you will enjoy an even more memorable stay at Aston Hotel & Resort Bogor. Thank you again. Sincerely, Rifki Ahmad Hariri, Head of Front Desk
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
So far, it's comfortable, and the hotel staff is friendly. The operator's phone never goes through. It would be nice to be more communicative with contact information (operator, housekeeping, restaurant, etc.).
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Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Thank you for choosing Aston Bogor Hotel as your family vacation destination. We apologize that your stay did not meet your expectations. Your valuable feedback is important for improving our services in the future. We hope to welcome you back again and will prepare even more interesting travel plans for you. Thank you, Front Office Manager, Rifki Ahmad Hariri
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a***a
icon-origin-TRAVELOKA
6,5
/10
Reviewed 4 week(s) ago
The room was incredibly dirty. The floor hadn't been mopped. Dust covered the mattress and the sofa, and there was even trash. Our child has allergies, so his allergies flared up. The bathroom floor was slippery. If you bring elderly parents, it's best to have them accompany you. Please review the cleaning supervisor.
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Accommodation's Reply
25 Aug 2026
Dear Guests, Thank you for choosing our hotel as your vacation destination. We sincerely apologize for any inconvenience you experienced during your stay, particularly regarding room cleaning. Your valuable feedback is essential for improving our services in the future. We look forward to welcoming you back with cleaner, more comfortable rooms and better value packages. Thank you again. Front Desk Manager, Rifki Ahmad Hariri
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Y***r
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Always the first choice when staying in Bogor
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1 people find it helpful
Accommodation's Reply
15 Aug 2026
Dear Gentlemen/Ladies, Thank you very much for your review and for choosing our services every time you visit Bogor. We sincerely hope to welcome you again at Aston Bogor! 🙏 Sincerely, Rifki Ahmad Hariri, Reception Manager
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P***t
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
I didn't specify "joined bed" when booking, only "1 large bed." So, the twin beds were combined when we actually checked into the room. I found it uncomfortable. The room, pillows, towels, and sheets didn't smell good, but at least they were clean and dry. The breakfast and food were great, which is why I've stayed here several times. Please keep doing that. If asked if I'd stay again, this hotel would definitely be one of my first choices when in Bogor.
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Accommodation's Reply
15 Aug 2026
Dear Valued Guest, Thank you very much for your review and for your trust in choosing us during your visit to Bogor. We apologize for any inconvenience regarding the bed making and linen odor, as well as the amenities in your room. This feedback will be taken into consideration and evaluated to improve the quality of comfort and cleanliness. We are delighted that our breakfast and meals were one of the reasons you returned. We hope to welcome you again on your next visit to Aston Bogor! 🙏 Sincerely, Rifki Ahmad Hariri, Front Office Manager
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M***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
It's very kid-friendly, with a kids club, a children's pool, and kids' activities. I'll definitely stay here again next time because the kids are happy 🥰
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Accommodation's Reply
06 Aug 2026
Dear Gentlemen/Ladies, Sincerely yours from Aston Bogor Hotel & Resort! Thank you for taking the time to share your experience at our hotel. We are delighted to hear that our service and facilities met your expectations and provided a memorable experience. We look forward to welcoming you back on your next stay and providing you with an even more memorable experience at Aston Bogor Hotel & Resort. Sincerely, Rifki Ahmad Hariri, Front Office Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
The experience of staying at Aston Bogor is really enjoyable. The hotel is very family friendly, very suitable for a family vacation. Children have many activities to try, so they will not get bored during their stay there. Indeed, many guests also praise the family facilities at this hotel. The swimming pool is one of the most popular attractions. The place is spacious, clean, and there is a small river flowing in the middle of the hotel area. The atmosphere feels fresh, cool, and makes you feel comfortable while watching the children play in the water. What is even more exciting is that there is a free photo package that makes the vacation experience even more special. The result is a beautiful keepsake for the family. The staff service is also friendly and helpful from check-in to departure. If you are looking for a hotel in Bogor that is comfortable, family-friendly, has many activities for children, and has a beautiful natural atmosphere, Aston Bogor is one of the highly recommended choices. Insyaallah you will want to come here again.
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Accommodation's Reply
29 Jul 2026
Dear Valued Guests, Sincere regards from Aston Bogor Hotel & Resort! Thank you for your wonderful review. We are delighted to hear that your stay at Aston Bogor was a memorable experience for your family, especially the children's activities, the swimming pool, and the excellent service from our staff. We sincerely hope to welcome you and your family again in the future. Thank you. Sincerely, Rifki Ahmad Hariri, Front Office Manager
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
Nice place to stay! Kids loved it.
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Accommodation's Reply
09 Jul 2026
Dear Valued Guest, Warmest greeting from The ASTON Bogor Hotel & Resort! Thank you for having to stay with us and for taking the time to share your positive review. We are very pleased to read that you had a great experience at ASTON Bogor Hotel & Resort. We are looking forward to welcoming you again very soon. Regards, Rifki Ahmad Hariri Front Office Manager
Khant W.
icon-origin-TRAVELOKA
7,6
/10
Reviewed 10 week(s) ago
The hotel staff is friendly and helpful.
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