D

Daniel

10,0

/10

Reviewed 23 hour(s) ago

A little dirty, okay, it was done yesterday.

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R***i

Staycation

9,7

/10

Reviewed 2 day(s) ago

Strategic location, comfortable rooms.

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CA

Charles A.

10,0

/10

Reviewed 5 day(s) ago

The front office was friendly, and the breakfast service was excellent. Thank you, Ibis.

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Accommodation's Reply

11 Aug 2025

Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Indra Gunawan, General Manager

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DANI M.

8,7

/10

Reviewed 1 week(s) ago

The location is easily accessible and very strategic, the room facilities are okay but unfortunately there are no towels provided and when checking out I asked for prayer equipment to be delivered even when ordering on Traveloka, but unfortunately there was no response. cantumlam

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1 people find it helpful

Accommodation's Reply

07 Aug 2025

Dear Sir, Thank you for taking the time to tell us about your experience at Ibis Bandung Trans Studio. We regret that your experience did not meet your expectations, and please allow us to extend our sincerest apologies. At Ibis Bandung Trans Studio, we strive to provide excellent service to every guest. Therefore, your feedback is very important to us. We assure you that we have taken action to address and prevent future issues from recurring. We appreciate you sharing your concerns with us and hope that you will give us the opportunity to serve you better in the near future. Sincerely, Indra Gunawan, General Manager

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D***a

Business

10,0

/10

Reviewed 1 week(s) ago

I really enjoyed my stay here and felt comfortable. It's close to my activities while in Bandung. Thank you 🙏🏻💙

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1 people find it helpful

Accommodation's Reply

04 Aug 2025

Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Indra Gunawan, General Manager

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s***a

Staycation

9,4

/10

Reviewed 1 week(s) ago

The hotel staff was friendly and the check-in and check-out service was fast. The rooms were comfortable.

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Accommodation's Reply

05 Aug 2025

Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Indra Gunawan, General Manager

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E***k

Business

10,0

/10

Reviewed 2 week(s) ago

Near the mall, lots of food options

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Accommodation's Reply

04 Aug 2025

Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Indra Gunawan, General Manager

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A***G

8,5

/10

Reviewed 2 week(s) ago

Close to shopping and entertainment venues

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1 people find it helpful

Accommodation's Reply

31 Jul 2025

Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Indra Gunawan, General Manager.

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D***a

Business

10,0

/10

Reviewed 2 week(s) ago

This is my umpteenth time staying at Ibis for business. It's always a pleasure, thanks to the hospitality and all the service at this hotel. Thank you. It's a very comfortable stay.

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Accommodation's Reply

31 Jul 2025

Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and hope to see you again soon. Best regards, Indra Gunawan, General Manager.

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h***y

Leisure

9,4

/10

Reviewed 2 week(s) ago

For those who bring a private car, please check with the receptionist again whether your car plate is connected to the parking area because if you want to get out, it will be a hassle for you because you have to check the car plate and proof of your room booking card.

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1 people find it helpful

Accommodation's Reply

31 Jul 2025

Dear Sir/Madam, We very much appreciate your comments regarding your visit to ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Indra Gunawan, General Manager

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FR

Faiz R.

Business

8,9

/10

Reviewed 2 week(s) ago

The location is very strategic. However, upon check-in, I encountered a long queue for the elevator, which lasted for 30 minutes because one elevator was broken. I also found an e-cigarette butt in my room, which I may have missed and not cleaned.

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1 people find it helpful

Accommodation's Reply

04 Aug 2025

Dear Mr. Faiz, Warm greetings from Ibis Bandung Trans Studio. We would like to thank you for taking the time to write your impressions and valuable feedback on how we manage this hotel in the future. We apologize for the inconvenience you experienced during your stay at Ibis Bandung Trans Studio. Your experience, particularly regarding the cleanliness of your room, will be taken seriously and we will take the necessary action to prevent similar experiences from occurring again in the future. Our primary goal is to ensure guest satisfaction and comfort. Thank you again for your attention and feedback. We look forward to welcoming you back to Ibis Trans Studio Bandung. Sincerely, Indra Gunawan, General Manager

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MT

Mohamad T.

6,5

/10

Reviewed 2 week(s) ago

It turns out the swimming pool depends on the room class, only for executives. The ad doesn't clearly state "swimming pool only for executives."

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1 people find it helpful

Accommodation's Reply

04 Aug 2025

Dear Mr. Mohamad, Thank you for taking the time to tell us about your experience at Ibis Bandung Trans Studio. We regret that your experience did not meet your expectations, and please allow us to extend our sincerest apologies. At Ibis Bandung Trans Studio, we strive to provide excellent service to every guest. Therefore, your feedback is very important to us. We assure you that we have taken action to address and prevent future issues from recurring. We appreciate you sharing your concerns with us and hope you will give us the opportunity to serve you better in the near future. Sincerely, Indra Gunawan, General Manager

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G***t

Business

8,7

/10

Reviewed 2 week(s) ago

clarity regarding breakfast rations is unclear

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3 people find it helpful

Accommodation's Reply

31 Jul 2025

Dear Sir/Madam, We very much appreciate your comments regarding your visit to ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Indra Gunawan, General Manager

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R***d

10,0

/10

Reviewed 2 week(s) ago

I've stayed here twice. The location is comfortable and strategic. Connecting to the mall is a plus.

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Accommodation's Reply

28 Jul 2025

Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Indra Gunawan, General Manager

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R***d

Leisure

10,0

/10

Reviewed 2 week(s) ago

I've stayed here twice, the service is good, the place is comfortable, and it's close to the mall, which is a plus.

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Accommodation's Reply

28 Jul 2025

Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Indra Gunawan, General Manager

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RK

Ratih K. D.

9,7

/10

Reviewed 2 week(s) ago

The rooms are comfortable and spacious enough for their star rating. Extending your stay is easy, but the price fluctuates with the dollar. Unfortunately, the air conditioning in the rooms can't be turned off unless the key is removed. The food is varied, but the same every day.

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1 people find it helpful

Accommodation's Reply

28 Jul 2025

Dear Mrs. Ratih, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Indra Gunawan, General Manager

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Noppiya

Staycation

9,7

/10

Reviewed 2 week(s) ago

The room is nice, it's just a short walk to the mall.

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Accommodation's Reply

31 Jul 2025

Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Indra Gunawan, General Manager

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AA

Amalul A.

6,6

/10

Reviewed 3 week(s) ago

The room key was problematic, the intention was to be able to rest immediately but was delayed for about 30 minutes queuing at the reception to reactivate the room key.

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Accommodation's Reply

04 Aug 2025

Dear Sir, Thank you for taking the time to tell us about your experience at Ibis Bandung Trans Studio. We regret that your experience did not meet your expectations, and please allow us to extend our sincerest apologies. At Ibis Bandung Trans Studio, we strive to provide excellent service to every guest. Therefore, your feedback is very important to us. We assure you that we have taken action to address and prevent future issues from recurring. We appreciate you sharing your concerns with us and hope that you will give us the opportunity to serve you better in the near future. Sincerely, Indra Gunawan, General Manager

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M***a

7,0

/10

Reviewed 3 week(s) ago

If possible, the bathroom could be enlarged and the service could be fast

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Accommodation's Reply

24 Jul 2025

Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Indra Gunawan, General Manager

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Y***a

Leisure

8,8

/10

Reviewed 3 week(s) ago

Favorite if you go to BDG, because the hotel has cold AC, the service is ok, but the rooms are a bit narrow.

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Accommodation's Reply

23 Jul 2025

Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Indra Gunawan, General Manager

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Overall Ratings & Reviews ibis Bandung Trans Studio

Explore ibis Bandung Trans Studio

8,6

8,5

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Traveler Reviews ibis Bandung Trans Studio

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