People often mention about ibis Bandung Trans Studio
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Bedroom (372)
Staff Friendliness (351)
Ambiance (349)
Distance to City Center (333)
Accessibility (332)
Surroundings (320)
Bathroom (306)
Hotel Area (291)
Room Space (272)
Variety (270)
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Traveler Reviews ibis Bandung Trans Studio
Number of reviews per page
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Customer reviews
S***i
Staycation
8,5
/10
Reviewed 1 day(s) ago
Strategic location, fast response room service, delicious breakfast and many menu choices... Awesome.
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TH
TRI H. K.
10,0
/10
Reviewed 2 day(s) ago
The food is varied and delicious. The service is excellent, and the staff is very friendly.
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TY
Tan Y. H.
Business
9,7
/10
Reviewed 2 day(s) ago
Not a problem at all. Everything just good. Enjoy in Bandung.
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TY
Tan Y. H.
Staycation
9,7
/10
Reviewed 2 day(s) ago
Good and recommended. Just relax, everything is nearby, dude.
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TY
Tan Y. H.
9,4
/10
Reviewed 2 day(s) ago
Overall just fine. No issue. Near to everywhere.
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TY
Tan Y. H.
Business
9,7
/10
Reviewed 2 day(s) ago
This hotel is in Central City. Everything is just nice. People are nice, convenient store nearby.
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H***i
Leisure
10,0
/10
Reviewed 5 day(s) ago
Recommended hotel, close to the city center and culinary delights.
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Verified Traveler
Business
10,0
/10
Reviewed 7 day(s) ago
A few suggestions:
1. Please provide plastic trash cans in the room and bathroom, and have the room trash picked up every morning for stays longer than one night.
2. Please check and offer refills on the coffee, etc. provided in the room, even if someone is staying the next day, for stays longer than one night.
3. The toilets lack shower hoses other than the automatic showerheads in the toilets.
Thank you for the other excellent service.
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S***y
10,0
/10
Reviewed 1 week(s) ago
Friendly staff, very helpful, varied food 🙏🏻
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+3
1 people find it helpful
Accommodation's Reply
16 Oct 2026
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Hilmansyah
General Manager
A***a
8,5
/10
Reviewed 1 week(s) ago
Great for a staycation with family, as it's close to the mall and easy to access.
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Accommodation's Reply
16 Oct 2026
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Hilmansyah
General Manager
FF
Farah F. H.
10,0
/10
Reviewed 1 week(s) ago
The staff was very helpful, and we could chat directly with the admin. Check-in was at 3:00 PM WIB, an hour later than the others. There was a graduation ceremony in the hall while we were staying, so there was a long line at the front desk to check in. Next time, we can anticipate this.
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1 people find it helpful
Accommodation's Reply
16 Oct 2026
Dear Mrs. Farah
We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Hilmansyah
General Manager
Hasanudin
9,7
/10
Reviewed 1 week(s) ago
Quite fun and memorable.
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Accommodation's Reply
16 Oct 2026
Dear Mr. Hasanudin
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
Hilmansyah
General Manager
R***i
Leisure
8,5
/10
Reviewed 1 week(s) ago
The location is near the mall, walking back past the restaurant until you reach TSM Bandung. The staff is friendly, though I mistakenly put on a 'do not disturb' sticker. When I met the cleaning staff, they asked for a cleanup, and they did it immediately without further questions or formalities. The only downside is the lack of a gym at the hotel.
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Accommodation's Reply
16 Oct 2026
Dear Guest,
We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Hilmansyah
General Manager
KW
Kurnia W.
Staycation
10,0
/10
Reviewed 2 week(s) ago
Clean, comfortable, affordable, friendly staff.
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Accommodation's Reply
16 Oct 2026
Dear Mr. Kurnia W
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Hilmansyah
General Manager
A***o
Staycation
9,3
/10
Reviewed 2 week(s) ago
It was a pleasant experience, and our requests were met very well. However, we would like to improve the concierge service, especially with the delivery of luggage to the room, which took up to two hours and required constant follow-up. Overall, it met expectations. 👍
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1 people find it helpful
Accommodation's Reply
16 Oct 2026
Dear Guest,
We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Hilmansyah
General Manager
Meifatun A.
Staycation
8,5
/10
Reviewed 2 week(s) ago
Celebrating our 7th anniversary, our staycation at the Ibis Hotel was truly enjoyable and satisfying. Everything was perfect. The breakfast menu was also varied, simply the best.
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Accommodation's Reply
16 Oct 2026
Dear Mr. Meifatun
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
Hilmansyah
General Manager
K***g
8,5
/10
Reviewed 2 week(s) ago
The room is pleasant with a very beautiful view.
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Accommodation's Reply
16 Oct 2026
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
Hilmansyah
General Manager
Y***i
Business
8,5
/10
Reviewed 2 week(s) ago
If it's busy during graduation season, arrive and leave early so that you don't have to wait too long for the elevator.
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Accommodation's Reply
16 Oct 2026
Dear Guest,
Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Hilmansyah
General Manager
Y***i
Business
8,2
/10
Reviewed 2 week(s) ago
The graduation ceremony was quite crowded, so the elevator took a long time to get up. The staff helped us use the service elevator.
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Accommodation's Reply
16 Oct 2026
Dear Guest,
Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Hilmansyah
General Manager
Verified Traveler
Business
9,4
/10
Reviewed 2 week(s) ago
Hotel location is close to my business area. Room facilities are OK for the price.
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Accommodation's Reply
16 Oct 2026
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
Hilmansyah
General Manager