Traveloka (16.429)
Other sources (241)
8,5
Very Good
From 16.429 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,6
Meal
8,3
Location
8,8
Service and Facilites
8,6
People often mention about ibis Bandung Trans Studio
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Bedroom (216)
Ambiance (193)
Staff Friendliness (190)
Bathroom (182)
Accessibility (181)
Distance to City Center (174)
Surroundings (172)
Hotel Area (163)
Room Space (150)
Variety (146)
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Traveler Reviews ibis Bandung Trans Studio
Number of reviews per page
20
40
Customer reviews
NY
Neng Y.
Staycation
9,1
/10
Reviewed 11 hour(s) ago
Always a favorite.. A place for me and my husband to relax.. Maintain it or improve it..
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BK
Budi K.
Business
10,0
/10
Reviewed 3 day(s) ago
Great atmosphere, strategic location
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f***i
8,5
/10
Reviewed 5 day(s) ago
strategic location.. delicious and varied food close to the mall... but check-in time the queue is long (waiting almost 30 minutes or more)...
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Accommodation's Reply
22 Aug 2025
Dear Sir/Madam, Thank you for sharing your experience with us. We are pleased to know that the comfort of our rooms, the serene atmosphere, and the excellent service of our staff have left a positive impression. We look forward to welcoming you back on your next visit for an even more memorable experience. Sincerely, Indra Gunawan, General Manager
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AT
Axel T.
10,0
/10
Reviewed 5 day(s) ago
The best hotels with a pocket-friendly budget
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Accommodation's Reply
20 Aug 2025
Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Indra Gunawan, General Manager
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A***l
10,0
/10
Reviewed 5 day(s) ago
The hotel staff was very friendly and helpful at check in.
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1 people find it helpful
Accommodation's Reply
20 Aug 2025
Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Indra Gunawan, General Manager
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M***a
Leisure
9,1
/10
Reviewed 6 day(s) ago
The room was great for the price, clean and comfortable. It was also quite soundproof at night, so it wasn't noisy. Breakfast was so-so, and the staff was helpful.
The annoying part was that check-in took so long, 30-40 minutes, and it was so slow. Even though the line was already long, the staff seemed to be doing the same thing.
And please label each row, which is for check-in and which is for parking, so you don't waste time.
Parking in B1 is limited, with too many empty rows for valet parking.
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Accommodation's Reply
22 Aug 2025
Dear Sir/Madam, We very much appreciate your comments regarding your visit to ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back for an even better experience. Best regards, Indra Gunawan, General Manager.
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k***n
Leisure
9,1
/10
Reviewed 6 day(s) ago
Good hotel, we often book this hotel when we stay in Bandung. Good hotel, nice, friendly, and clean.
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Accommodation's Reply
20 Aug 2025
Dear Mr/Mrs
Thank you for the good review about ibis Bandung Trans Studio. We are glad that you have enjoyed your visit and we hope to see you again soon.
Best regards,
Indra Gunawan
General Manager
n***a
Staycation
10,0
/10
Reviewed 6 day(s) ago
Close to TSM mall so easy access to Trans Studio Bandung, located in the city center.
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Accommodation's Reply
20 Aug 2025
Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Indra Gunawan, General Manager
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RD
Rian D. P.
Staycation
9,7
/10
Reviewed 1 week(s) ago
The hotel is quite affordable, steps from Trans Studio Mall, near Fore Coffee, and the Trans Studio rides.
The breakfast menu is quite extensive, even available outside the restaurant. The hotel's surroundings are cool at night.
There's a water dispenser in the hallway, so you don't have to buy bottled water.
Overall, it's okay and I recommend staying here if you're in Bandung.
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Accommodation's Reply
20 Aug 2025
Dear Mr. Rian, We very much appreciate your comments regarding your visit to ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Indra Gunawan, General Manager
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R***A
Staycation
10,0
/10
Reviewed 1 week(s) ago
So the choice every time you stay in Bandung... Close to Trans Mall.
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Accommodation's Reply
18 Aug 2025
Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Indra Gunawan, General Manager
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F***r
9,4
/10
Reviewed 2 week(s) ago
Cleanliness is number 1. A clean, fragrant room is definitely comfortable.
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Accommodation's Reply
15 Aug 2025
Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are glad you enjoyed your stay and look forward to welcoming you back soon. Best regards, Indra Gunawan, General Manager
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ES
Elwis S.
10,0
/10
Reviewed 2 week(s) ago
Very comfortable and enjoyable
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Accommodation's Reply
13 Aug 2025
Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are glad you enjoyed your stay and look forward to welcoming you back soon. Best regards, Indra Gunawan, General Manager
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D***o
8,5
/10
Reviewed 2 week(s) ago
For me, the bathroom door lock is important and the refrigerator wasn't working at that time so the chocolate that I was hoping would freeze ended up soft, other than that, I think it's enough.
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Accommodation's Reply
15 Aug 2025
Dear Sir/Madam, Thank you for staying at Ibis Bandung Trans Studio and sharing your experience. We apologize for the inconvenience related to the bathroom door lock and the refrigerator not working. This feedback has been taken into consideration for immediate improvement. We are pleased to hear that everything else met your expectations, and look forward to welcoming you back for an even better experience. Best regards, Indra Gunawan, General Manager
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D***a
Business
10,0
/10
Reviewed 2 week(s) ago
I've stayed at the Ibis Bandung Trans Studio Hotel several times. It's always a comfortable stay. Thank you, Hotel Ibis Bandung Trans Studio.
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Accommodation's Reply
15 Aug 2025
Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Indra Gunawan, General Manager
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D
Daniel
10,0
/10
Reviewed 2 week(s) ago
A little dirty, okay, it was done yesterday.
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Accommodation's Reply
13 Aug 2025
Dear Mr. Daniel, Warm greetings from Ibis Bandung Trans Studio. We would like to thank you for taking the time to write your impressions and feedback, which are very important for the future management of this hotel. We apologize for the inconvenience you experienced during your stay at Ibis Bandung Trans Studio. Your experience, especially regarding cleanliness, will be taken seriously by us and we will take the necessary measures to prevent similar experiences from happening again in the future. Because guest satisfaction and comfort are our main goals. Once again, thank you for your attention and feedback. We look forward to your return stay at Ibis Trans Studio Bandung. Sincerely, Indra Gunawan, General Manager
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R***i
Staycation
9,7
/10
Reviewed 2 week(s) ago
Strategic location, comfortable rooms.
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Accommodation's Reply
13 Aug 2025
Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are glad you enjoyed your stay and look forward to welcoming you back soon. Best regards, Indra Gunawan, General Manager
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CA
Charles A.
10,0
/10
Reviewed 2 week(s) ago
The front office was friendly, and the breakfast service was excellent. Thank you, Ibis.
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Accommodation's Reply
11 Aug 2025
Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Indra Gunawan, General Manager
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DANI M.
8,7
/10
Reviewed 3 week(s) ago
The location is easily accessible and very strategic, the room facilities are okay but unfortunately there are no towels provided and when checking out I asked for prayer equipment to be delivered even when ordering on Traveloka, but unfortunately there was no response. cantumlam
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1 people find it helpful
Accommodation's Reply
07 Aug 2025
Dear Sir, Thank you for taking the time to tell us about your experience at Ibis Bandung Trans Studio. We regret that your experience did not meet your expectations, and please allow us to extend our sincerest apologies. At Ibis Bandung Trans Studio, we strive to provide excellent service to every guest. Therefore, your feedback is very important to us. We assure you that we have taken action to address and prevent future issues from recurring. We appreciate you sharing your concerns with us and hope that you will give us the opportunity to serve you better in the near future. Sincerely, Indra Gunawan, General Manager
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D***a
Business
10,0
/10
Reviewed 3 week(s) ago
I really enjoyed my stay here and felt comfortable. It's close to my activities while in Bandung. Thank you 🙏🏻💙
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1 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Indra Gunawan, General Manager
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s***a
Staycation
9,4
/10
Reviewed 3 week(s) ago
The hotel staff was friendly and the check-in and check-out service was fast. The rooms were comfortable.
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Accommodation's Reply
05 Aug 2025
Dear Sir/Madam, Thank you for your kind review of ibis Bandung Trans Studio. We are delighted that you enjoyed your stay and we hope to see you again soon. Best regards, Indra Gunawan, General Manager
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Number of reviews per page
20
40
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