ibis Bandung Trans Studio

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8,4
/10
Very Good
21.737 reviews

What Guests Say About Their Stay

Bedroom (573)
Staff Friendliness (551)
Distance To City Center (542)
Ambiance (542)

Verified Traveler

10,0
/ 10
The staff was very friendly at check-in and check-out, the room was comfortable and clean, and the bathroom was also spotless. The room was soundproofed, so you could rest comfortably.
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v***a

10,0
/ 10
I stayed here for a vacation. I was very satisfied, and I'll stay here again if I ever come back to Bandung. It's a free playground for the kids. Thank you to the staff for their excellent service.
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Putri V. A.

9,7
/ 10
Stayed at this hotel to attend a work-related gathering, so I primarily used the room just for sleeping. However, the absolute highlight of the room was the magnificent mountain view. Even though it was covered in mist in the morning, the mountain's grandeur still shone through. The room was clean and comfortable enough for a good night's rest. The check-in process was seamless, and even when we briefly lost a key that had been left at the reception, the staff handled the situation professionally and provided an excellent solution.

D***I

9,4
/ 10
I love the hospitality. I brought a 12-year-old daughter, so I asked for early check-in because I had a conference there, and the staff said yes to my request. I could work and had a great staycation there.

A***y

9,4
/ 10
Hotel location beside TSM Mall so it was fun. Just walk and you can find anything you need. The staff (front office and housekeeping) was friendly and fully smile, especially the security, they are helpful. Thank you. Big parking lot. Dispenser to fill water in aisle. Room was clean, Wi-Fi good, smart TV and many channels. Good hotel with a good price and facilities.
In the Area
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Jl Gatot Subroto No 289, Bandung - West Java, Buahbatu, Bandung, Jawa Barat, Indonesia, 40273

Main Facilities

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24-Hour Front Desk
Parking
WiFi
ibis Bandung Trans Studio is a hotel is located at Buahbatu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around ibis Bandung Trans Studio

Jl Gatot Subroto No 289, Bandung - West Java, Buahbatu, Bandung, Jawa Barat, Indonesia, 40273
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About ibis Bandung Trans Studio

Located in the vibrant city of Bandung, West Java, the

ibis Bandung Trans Studio

is a modern hotel that perfectly blends comfort, convenience, and style. This hotel is strategically situated adjacent to the famous Trans Studio Bandung, one of the largest indoor theme parks in Indonesia, making it an ideal choice for families, couples, and solo travelers alike. With its contemporary design and warm hospitality, ibis Bandung Trans Studio offers a welcoming atmosphere that makes every guest feel at home.

The hotel features a variety of well-appointed rooms, each designed with the guest's comfort in mind. From cozy standard rooms to spacious suites, every accommodation option is equipped with modern amenities, including free Wi-Fi, flat-screen TVs, and comfortable bedding. The hotel’s aesthetic is a blend of modern and traditional Indonesian elements, creating a unique ambiance that reflects the local culture.

One of the standout features of ibis Bandung Trans Studio is its commitment to sustainability. The hotel implements eco-friendly practices, ensuring that your stay is not only enjoyable but also environmentally responsible. Guests can enjoy delicious meals at the on-site restaurant, which serves a variety of local and international dishes, prepared with fresh ingredients sourced from local markets.

In addition to its excellent accommodations, ibis Bandung Trans Studio offers a range of facilities designed to enhance your stay. Whether you want to unwind at the outdoor pool, work out at the fitness center, or indulge in a relaxing spa treatment, the hotel has something for everyone. The friendly staff is always on hand to assist with any requests, ensuring that your experience is seamless from check-in to check-out.

Moreover, the hotel’s location provides easy access to various attractions in Bandung, making it a perfect base for exploring the city. Whether you’re interested in shopping, dining, or cultural experiences, you’ll find plenty to do just a stone's throw away from the hotel. With its combination of comfort, convenience, and exceptional service, ibis Bandung Trans Studio is a top choice for travelers looking to experience the best of Bandung.

Why You Should Stay at ibis Bandung Trans Studio

Staying at ibis Bandung Trans Studio means you’re not just booking a room; you’re investing in an experience. The hotel’s proximity to Trans Studio Bandung allows guests to enjoy thrilling rides and entertainment without the hassle of long commutes. Additionally, the hotel’s modern amenities and attentive service ensure that your stay is comfortable and enjoyable. Whether you’re traveling for business or leisure, ibis Bandung Trans Studio caters to all your needs, making it a perfect choice for any traveler.

Best Time to Stay at ibis Bandung Trans Studio

The best time to visit Bandung is during the dry season, which typically runs from May to September. During these months, the weather is pleasant, making it ideal for outdoor activities and exploring the city. However, if you’re looking to enjoy the festive atmosphere, consider visiting during the holiday season when the city is beautifully decorated, and various events take place. Regardless of when you choose to visit, ibis Bandung Trans Studio offers a welcoming retreat for all travelers.

Transportation and Accessibility

Access to the Airport

Getting to ibis Bandung Trans Studio from Husein Sastranegara International Airport is a breeze. The airport is located approximately 10 kilometers away from the hotel, which translates to about a 30-minute drive, depending on traffic conditions. Taxis and ride-sharing services are readily available at the airport, providing a convenient and hassle-free way to reach your destination. For those who prefer a more budget-friendly option, public transportation is also available, with several bus routes connecting the airport to various parts of the city.

Public Transportation

Bandung boasts a well-connected public transportation system, making it easy for guests to explore the city. The hotel is conveniently located near several bus stops and public transportation hubs, allowing you to access various attractions without the need for a car. The Trans Metro Bandung bus service is a popular choice among locals and tourists alike, offering affordable fares and reliable schedules. Additionally, ride-sharing apps are widely used in the city, providing another convenient option for getting around.

Unique Facilities at ibis Bandung Trans Studio

1. Outdoor Swimming Pool

The outdoor swimming pool at ibis Bandung Trans Studio is the perfect place to unwind after a day of exploring. Surrounded by lush greenery, the pool area offers a serene escape where guests can relax and soak up the sun. Whether you want to take a refreshing dip or lounge by the poolside with a good book, this facility caters to all your relaxation needs.

2. Fitness Center

For fitness enthusiasts, the hotel features a well-equipped fitness center that allows you to maintain your workout routine while traveling. With a variety of cardio and strength training equipment, guests can enjoy a comprehensive workout session at their convenience. The fitness center is open 24/7, ensuring that you can fit in a workout whenever it suits you.

3. On-Site Restaurant

The on-site restaurant at ibis Bandung Trans Studio offers a delightful dining experience, serving a diverse menu that includes both local and international cuisine. Guests can enjoy breakfast, lunch, and dinner in a cozy setting, with options to suit every palate. The restaurant also features a buffet breakfast, providing a great start to your day.

Nearby Attractions at ibis Bandung Trans Studio

1. Trans Studio Bandung

Located just a short walk from the hotel, Trans Studio Bandung is a must-visit attraction for families and thrill-seekers. This indoor theme park features a variety of rides and entertainment options, including roller coasters, live shows, and interactive exhibits. With something for everyone, it’s the perfect place to spend a fun-filled day. Estimated distance: 0.5 km.

2. Bandung Supermall

For shopping enthusiasts, Bandung Supermall is a fantastic destination located approximately 1 km from the hotel. This large shopping complex offers a wide range of retail stores, dining options, and entertainment facilities. Whether you’re looking for the latest fashion trends or simply want to enjoy a meal with friends, Bandung Supermall has it all.

3. Saung Angklung Udjo

Experience the rich cultural heritage of Indonesia at Saung Angklung Udjo, located about 3 km from ibis Bandung Trans Studio. This cultural center showcases traditional Sundanese music and dance performances, with the angklung (a traditional bamboo musical instrument) taking center stage. Visitors can also participate in workshops to learn how to play the angklung, making it a unique and interactive experience.

4. Gedung Sate

Gedung Sate, an iconic landmark in Bandung, is approximately 4 km from the hotel. This historic building, known for its distinctive architecture and the satay skewers adorning its roof, houses the West Java provincial government. Visitors can explore the surrounding park and enjoy the beautiful gardens, making it a great spot for a leisurely stroll.

5. Tangkuban Perahu

For nature lovers, Tangkuban Perahu is a stunning volcanic crater located about 30 km from the hotel. This active volcano offers breathtaking views and hiking opportunities for adventurous travelers. Visitors can explore the various craters and enjoy the natural hot springs in the area, making it a perfect day trip from Bandung.

6. Kawah Putih

Kawah Putih, or White Crater, is another beautiful natural attraction located approximately 50 km from ibis Bandung Trans Studio. This stunning crater lake is known for its turquoise waters and surreal landscape, making it a popular spot for photography and relaxation. The area is surrounded by lush forests, providing a peaceful escape from the city.

7. Braga Street

Braga Street, located about 3 km from the hotel, is a historic street known for its charming colonial architecture and vibrant atmosphere. This area is filled with cafes, boutiques, and art galleries, making it a great place to explore and soak in the local culture. Don’t forget to stop by one of the many cafes for a cup of traditional Indonesian coffee!

8. Museum Geologi

The Museum Geologi, situated approximately 4 km from ibis Bandung Trans Studio, is a fascinating destination for those interested in geology and natural history. The museum features a wide range of exhibits, including fossils, minerals, and geological artifacts, providing insight into the Earth’s history and the natural wonders of Indonesia.

9. Dago Pakar

Dago Pakar, located about 7 km from the hotel, is a popular destination for outdoor enthusiasts. This area offers beautiful hiking trails, stunning views of the city, and lush greenery. It’s a great place to escape the hustle and bustle of the city and enjoy nature. There are also several cafes and restaurants in the area where you can relax after a hike.

10. Floating Market Lembang

Located approximately 12 km from ibis Bandung Trans Studio, the Floating Market Lembang is a unique attraction where visitors can enjoy shopping and dining on traditional wooden boats. The market offers a variety of local snacks, handicrafts, and souvenirs, making it a fun and memorable experience for visitors of all ages.

Tips and Tricks for Staying at ibis Bandung Trans Studio

Tips During Your Stay

To make the most of your stay at ibis Bandung Trans Studio, consider these helpful tips. First, take advantage of the hotel’s location by planning your visits to nearby attractions early in the day to avoid crowds. Second, don’t hesitate to ask the hotel staff for recommendations on local dining and activities; they are knowledgeable and eager to help. Lastly, make sure to explore the hotel’s facilities, such as the pool and fitness center, to enhance your overall experience.

Tips for Enjoying Hotel Facilities

To fully enjoy the facilities at ibis Bandung Trans Studio, consider scheduling your spa treatments in advance to secure your preferred time. If you’re planning to use the fitness center, try to go during off-peak hours for a more relaxed workout experience. Additionally, take advantage of the restaurant’s buffet breakfast to fuel up for a day of exploration. Lastly, don’t forget to check out any special events or promotions the hotel may be offering during your stay.

Why Book ibis Bandung Trans Studio on Traveloka

Extensive Accommodation Options

When you book your stay at ibis Bandung Trans Studio through Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for budget-friendly hotels, luxurious resorts, or unique villas, Traveloka has something for everyone. This extensive selection ensures that you can find the perfect place to stay that fits your needs and preferences.

Easy and Flexible Payment Options

Traveloka offers easy and flexible payment options, making your booking experience hassle-free. With options like Pay at Hotel, you can enjoy the convenience of settling your bill upon arrival. Additionally, the PayLater feature allows you to book your stay now and pay later, giving you more flexibility in managing your travel budget.

Customer Loyalty Program

By booking through Traveloka, you can take advantage of their customer loyalty program. As you book more stays, you can level up your Traveloka Priority status, unlocking amazing benefits and special perks. This program rewards you for your loyalty, making your future travels even more enjoyable.

Real Guest Reviews

One of the best features of booking through Traveloka is access to millions of verified guest reviews. These reviews provide valuable insights from travelers who have stayed at ibis Bandung Trans Studio, helping you make informed decisions about your accommodation. With real feedback from real guests, you can feel confident in your choice.

With all these advantages, there’s no reason not to choose ibis Bandung Trans Studio for your stay in Bandung. Booking hotel through Traveloka ensures you have a seamless and enjoyable experience, allowing you to focus on making unforgettable memories during your trip!

All facilities in ibis Bandung Trans Studio

Others ibis Bandung Trans Studio
Others

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Parking with surcharge

Public Facilities

  • WiFi in public area

In-room Facilities

  • TV

Accommodation Policy & General Information in ibis Bandung Trans Studio

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in ibis Bandung Trans Studio
22
Another facilities in ibis Bandung Trans Studio
Express check-in, Express check-out, 24-hour Receptionist, Parking with surcharge, WiFi in public area

Frequently asked question in ibis Bandung Trans Studio

What are available facilities at ibis Bandung Trans Studio?
There are top facilites at ibis Bandung Trans Studio such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ibis Bandung Trans Studio?
The standard check-in time at ibis Bandung Trans Studio is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of ibis Bandung Trans Studio?
ibis Bandung Trans Studio is a 3.0-star hotel.
How many floors does ibis Bandung Trans Studio have?
ibis Bandung Trans Studio has 22 floors.
Does ibis Bandung Trans Studio provide parking?
Yes, ibis Bandung Trans Studio provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in ibis Bandung Trans Studio

Overall Ratings & Reviews ibis Bandung Trans Studio

Traveloka (21.475)
Other sources (262)
8,5
Very Good
From 21.475 reviews
Provided by travelers on
Cleanliness

8,6

Room Comfort

8,5

Meal

8,2

Location

8,8

Service and Facilites

8,5

People often mention about ibis Bandung Trans Studio
All
Bedroom (351)
Staff Friendliness (329)
Ambiance (327)
Accessibility (312)
Distance to City Center (309)
Surroundings (298)
Bathroom (289)
Hotel Area (273)
Room Space (257)
Variety (248)
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Traveler Reviews ibis Bandung Trans Studio

Number of reviews per page
20
40
Customer reviews
d***t
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 1 day(s) ago
The receptionist was friendly and helpful. There was a wide selection of breakfast options. Unfortunately, the soup served outside (in the smoking area) was too salty for me, making it unpalatable. However, the other food was very good. The location is also strategic, just a short walk to the mall, and there are plenty of culinary options nearby.
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D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 1 day(s) ago
Strategic location and can go directly to Trans Studio Mall Bandung
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 day(s) ago
Cozy hotel with a great view, near mall and trans studio bandung
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 day(s) ago
Good vibe, family-friendly, strategic place to go.
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A***d
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 day(s) ago
Okay, really, please stop by.
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Thania P. G.
icon-Business
Business
icon-origin-TRAVELOKA
9,3
/10
Reviewed 6 day(s) ago
The elevator wait was incredibly long. There are four elevators, but two only go to a certain floor, with the rest going to the other two. The wait was incredibly long, with six people and a suitcase in the elevator, and it was already making noise. Perhaps the elevators need to be upgraded in quantity and quality. But otherwise, it was excellent.
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Accommodation's Reply
17 Jul 2026
Dear Mrs. Thania Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager
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Reasha Q. F.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
The service was okay for the front office receptionist and was upgraded to a new room.
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Accommodation's Reply
17 Jul 2026
Dear Mrs. Reasha Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
A***f
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,4
/10
Reviewed 1 week(s) ago
Excellent, friendly, and patient service. Keep improving.
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Accommodation's Reply
17 Jul 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
Erni S.
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Friendly staff, clean place, strategic location, close to various culinary attractions. So far, everything's okay.
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Accommodation's Reply
17 Jul 2026
Dear Mrs. Erni Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
g***a
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 2 week(s) ago
The hotel is always full because it is close to the shopping center.
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Accommodation's Reply
17 Jul 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
The staff are friendly but the wait for the elevator is a bit long.
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Accommodation's Reply
17 Jul 2026
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilmansyah General Manager
Y***p
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5,0
/10
Reviewed 2 week(s) ago
I stayed in room 1407 at the Ibis Trans Studio Hotel in Bandung. There are several things that need improvement: 1. The bathroom is too small and the water drains poorly, so when I take a shower, the shower water leaks out of the bath area. The bathroom gets a bit flooded because the water from the shower doesn't drain properly. 😞 2. The drinks in the breakfast area are tasteless, like the chocolate drink, which has a bland chocolate flavor, and the apple and pineapple drink is also bland. 😞 3. It turns out the Ibis Hotel no longer has a swimming pool, even though the reviews said there was one. It turns out it was the Trans Hotel swimming pool. 😞 4. The room access card is prone to errors, so I can't get in when I try to enter the room. 5. The elevator in the parking area is often under maintenance, so I had to use the emergency stairs to get up to the hotel lobby (I parked in the second basement, so it was quite a climb up the stairs to the lobby). 😞 Hopefully, this can be improved in the future. Thank you.
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Accommodation's Reply
17 Jul 2026
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager
y***a
icon-origin-TRAVELOKA
8,7
/10
Reviewed 2 week(s) ago
I booked two rooms with breakfast for three days for one adult and one child per room, a total of four people eating for two rooms as stated on the booking receipt. The first day went well, breakfast for two adults and two children. On the second day, I was refused, only one adult and one child were allowed. I complained to the staff, but they responded that it was just a mistake from the staff, with no apology or compensation for the breakfast we had already paid. On the third day, I was also refused by the staff. I was only shown proof of booking before I could check in. Hopefully, this kind of disappointment will not happen again in the future, as I use hotels in the Accor network.
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Accommodation's Reply
17 Jul 2026
Dear Guest Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager
Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The staff was very friendly at check-in and check-out, the room was comfortable and clean, and the bathroom was also spotless. The room was soundproofed, so you could rest comfortably.
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Accommodation's Reply
17 Jul 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
M***d
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The staff is really great, really friendly. The rooms are okay, the breakfast is delicious.
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Accommodation's Reply
17 Jul 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Best hotel ever and so comfy stay here... love it
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Accommodation's Reply
17 Jul 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
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ARIF R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The hotel is comfortable and close to the center of the crowd.
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1 people find it helpful
Accommodation's Reply
17 Jul 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
A great place to stay and then go to Trans Studio the next day. Breakfast is delicious and there's a wide selection.
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Accommodation's Reply
17 Jul 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,4
/10
Reviewed 3 week(s) ago
Overall, because it was a peak period with an event, there were many hotel guests attending the event, so it was full. For room cleanliness, the floor and under the table were not clean, with a lot of dust and hair. The sink was clogged. There was only one glass for brushing teeth. Around 3 AM, I woke up because of the vibration sound from the adjacent room, precisely behind the headboard wall. It lasted until 4 AM. Loud conversations from other rooms could be heard quite clearly. For the restaurant food, on the first day arriving at 8 AM, many items were finished because it was crowded. Even finding a place to sit indoors was full. In the outdoor area, there were still seats at the outermost edge of the dining area. The taste of the food was just standard. At the egg station, there was a queue of about 9 people, and we had to wait again if the eggs were empty in the tray, and the kitchen staff had to cook them. The main menu options were only 4: white rice, overcooked vegetables, and meat/fish protein which ran out quickly and took a long time to refill, both in the indoor and outdoor areas. What was quite delicious were ketupat sayur, indomie, and sausages. The rest depended on taste. The light meal options were quite varied, from bread to salad. Perhaps during the event season, the hotel was booked for event participants, so the flow was quite dense.
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Accommodation's Reply
17 Jul 2026
Dear Guest Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager
y***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Friendly service, delicious food, clean hotel. Always be successful. GBU
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1 people find it helpful
Accommodation's Reply
17 Jul 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews ibis Bandung Trans Studio

Traveloka (21.475)
Other sources (262)
8,5
Very Good
From 21.475 reviews
Provided by travelers on
Cleanliness

8,6

Room Comfort

8,5

Meal

8,2

Location

8,8

Service and Facilites

8,5

People often mention about ibis Bandung Trans Studio
All
Bedroom (351)
Staff Friendliness (329)
Ambiance (327)
Accessibility (312)
Distance to City Center (309)
Surroundings (298)
Bathroom (289)
Hotel Area (273)
Room Space (257)
Variety (248)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews ibis Bandung Trans Studio

Number of reviews per page
20
40
Customer reviews
d***t
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 1 day(s) ago
The receptionist was friendly and helpful. There was a wide selection of breakfast options. Unfortunately, the soup served outside (in the smoking area) was too salty for me, making it unpalatable. However, the other food was very good. The location is also strategic, just a short walk to the mall, and there are plenty of culinary options nearby.
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D***n
icon-Leisure
Leisure
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8,8
/10
Reviewed 1 day(s) ago
Strategic location and can go directly to Trans Studio Mall Bandung
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Verified Traveler
icon-Leisure
Leisure
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10,0
/10
Reviewed 2 day(s) ago
Cozy hotel with a great view, near mall and trans studio bandung
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Verified Traveler
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Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 day(s) ago
Good vibe, family-friendly, strategic place to go.
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A***d
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 day(s) ago
Okay, really, please stop by.
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Thania P. G.
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Business
icon-origin-TRAVELOKA
9,3
/10
Reviewed 6 day(s) ago
The elevator wait was incredibly long. There are four elevators, but two only go to a certain floor, with the rest going to the other two. The wait was incredibly long, with six people and a suitcase in the elevator, and it was already making noise. Perhaps the elevators need to be upgraded in quantity and quality. But otherwise, it was excellent.
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Accommodation's Reply
17 Jul 2026
Dear Mrs. Thania Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager
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Reasha Q. F.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
The service was okay for the front office receptionist and was upgraded to a new room.
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Accommodation's Reply
17 Jul 2026
Dear Mrs. Reasha Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
A***f
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,4
/10
Reviewed 1 week(s) ago
Excellent, friendly, and patient service. Keep improving.
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Accommodation's Reply
17 Jul 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
Erni S.
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Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Friendly staff, clean place, strategic location, close to various culinary attractions. So far, everything's okay.
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Accommodation's Reply
17 Jul 2026
Dear Mrs. Erni Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
g***a
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 2 week(s) ago
The hotel is always full because it is close to the shopping center.
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Accommodation's Reply
17 Jul 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
The staff are friendly but the wait for the elevator is a bit long.
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Accommodation's Reply
17 Jul 2026
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilmansyah General Manager
Y***p
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5,0
/10
Reviewed 2 week(s) ago
I stayed in room 1407 at the Ibis Trans Studio Hotel in Bandung. There are several things that need improvement: 1. The bathroom is too small and the water drains poorly, so when I take a shower, the shower water leaks out of the bath area. The bathroom gets a bit flooded because the water from the shower doesn't drain properly. 😞 2. The drinks in the breakfast area are tasteless, like the chocolate drink, which has a bland chocolate flavor, and the apple and pineapple drink is also bland. 😞 3. It turns out the Ibis Hotel no longer has a swimming pool, even though the reviews said there was one. It turns out it was the Trans Hotel swimming pool. 😞 4. The room access card is prone to errors, so I can't get in when I try to enter the room. 5. The elevator in the parking area is often under maintenance, so I had to use the emergency stairs to get up to the hotel lobby (I parked in the second basement, so it was quite a climb up the stairs to the lobby). 😞 Hopefully, this can be improved in the future. Thank you.
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Accommodation's Reply
17 Jul 2026
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager
y***a
icon-origin-TRAVELOKA
8,7
/10
Reviewed 2 week(s) ago
I booked two rooms with breakfast for three days for one adult and one child per room, a total of four people eating for two rooms as stated on the booking receipt. The first day went well, breakfast for two adults and two children. On the second day, I was refused, only one adult and one child were allowed. I complained to the staff, but they responded that it was just a mistake from the staff, with no apology or compensation for the breakfast we had already paid. On the third day, I was also refused by the staff. I was only shown proof of booking before I could check in. Hopefully, this kind of disappointment will not happen again in the future, as I use hotels in the Accor network.
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Accommodation's Reply
17 Jul 2026
Dear Guest Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager
Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The staff was very friendly at check-in and check-out, the room was comfortable and clean, and the bathroom was also spotless. The room was soundproofed, so you could rest comfortably.
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Accommodation's Reply
17 Jul 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
M***d
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The staff is really great, really friendly. The rooms are okay, the breakfast is delicious.
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Accommodation's Reply
17 Jul 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Best hotel ever and so comfy stay here... love it
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Accommodation's Reply
17 Jul 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
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ARIF R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The hotel is comfortable and close to the center of the crowd.
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Accommodation's Reply
17 Jul 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
A great place to stay and then go to Trans Studio the next day. Breakfast is delicious and there's a wide selection.
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Accommodation's Reply
17 Jul 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,4
/10
Reviewed 3 week(s) ago
Overall, because it was a peak period with an event, there were many hotel guests attending the event, so it was full. For room cleanliness, the floor and under the table were not clean, with a lot of dust and hair. The sink was clogged. There was only one glass for brushing teeth. Around 3 AM, I woke up because of the vibration sound from the adjacent room, precisely behind the headboard wall. It lasted until 4 AM. Loud conversations from other rooms could be heard quite clearly. For the restaurant food, on the first day arriving at 8 AM, many items were finished because it was crowded. Even finding a place to sit indoors was full. In the outdoor area, there were still seats at the outermost edge of the dining area. The taste of the food was just standard. At the egg station, there was a queue of about 9 people, and we had to wait again if the eggs were empty in the tray, and the kitchen staff had to cook them. The main menu options were only 4: white rice, overcooked vegetables, and meat/fish protein which ran out quickly and took a long time to refill, both in the indoor and outdoor areas. What was quite delicious were ketupat sayur, indomie, and sausages. The rest depended on taste. The light meal options were quite varied, from bread to salad. Perhaps during the event season, the hotel was booked for event participants, so the flow was quite dense.
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Accommodation's Reply
17 Jul 2026
Dear Guest Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hilmansyah General Manager
y***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Friendly service, delicious food, clean hotel. Always be successful. GBU
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1 people find it helpful
Accommodation's Reply
17 Jul 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hilmansyah General Manager
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