8,2
Very Good
From 5.098 reviews
Provided by travelers on
Cleanliness

8,3

Room Comfort

8,2

Meal

8,3

Location

8,5

Service and Facilites

8,1

People often mention about Discovery Ancol
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Family Friendly (126)
Staff Friendliness (124)
Room Space (122)
Hotel Area (120)
Taste (115)
Ambiance (114)
Variety (112)
Bedroom (110)
Bathroom (108)
Activity Option (104)
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Traveler Reviews Discovery Ancol

Number of reviews per page
20
40
Customer reviews
Arry I. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 20 hour(s) ago
The process during my stay at the hotel was quite good and helpful.
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 day(s) ago
Close to Dufan, clean, friendly staff, close to Transjakarta shelter and Ancol bus stops
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Accommodation's Reply
09 Aug 2025
Dear valued guest, Thank you for your positive review. We are pleased to learn that our hotel's strategic location, cleanliness, and friendly staff ensured a comfortable stay. This feedback motivates us to continue maintaining the quality of our services and facilities, ensuring that every visit you make is memorable. Best regards, Dadi Mulyadi, General Manager
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G***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 day(s) ago
Excellent service and facilities
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Accommodation's Reply
09 Aug 2025
Dear valued guest, Thank you for your appreciation. We are delighted to learn that the service and facilities we provide have left a positive impression. This feedback motivates us to continuously maintain and improve the quality of our services for your comfort on every visit. Best regards, Dadi Mulyadi, General Manager
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Mega C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 day(s) ago
The reception staff was very friendly and helped us check in early because we had a baby who was sleeping. Thank you for prioritizing us.
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Accommodation's Reply
09 Aug 2025
Dear Ms. Mega C., Thank you for your positive review. We were happy to assist with early check-in, which provided convenience, especially for families with infants. Prioritizing guest comfort is our commitment, and we will continue to strive to maintain it. We look forward to welcoming you back to our hotel. Best regards, Dadi Mulyadi, General Manager
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y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 day(s) ago
Everything is okay except the view of the room. Yesterday I was unlucky to get a view of the basement. As for the facilities and children's events, they are okay and satisfactory.
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Accommodation's Reply
09 Aug 2025
Dear guest, Thank you for your review and appreciation regarding the children's facilities and activities at our hotel. We apologize for any inconvenience regarding the room view during your visit. We will take this feedback into consideration to provide a better experience on your next visit. We look forward to welcoming you back with even more satisfying service and comfort. Warm regards, Dadi Mulyadi, General Manager
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H***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
stat is very friendly and nice please maintain it
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Accommodation's Reply
09 Aug 2025
Dear valued guest, Thank you for your appreciation. We are very pleased to hear that you found our service friendly and excellent. This motivates us to maintain and even improve the quality of our service, so that every experience you have with us is always pleasant and memorable. Warm regards, Dadi Mulyadi, General Manager
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indah m.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
Good hotel, good service, but the TV needs to be upgraded to a smart TV.
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Accommodation's Reply
05 Aug 2025
Dear Ms. Indah M., Thank you very much for your review and feedback. We are delighted to hear that you were satisfied with our hotel's service and comfort. Regarding your suggestion regarding the TV, we greatly appreciate it and will consider it to improve our guest experience in the future. We look forward to welcoming you back on your next visit. Best regards, Dadi Mulyadi, General Manager
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Affandy
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 1 week(s) ago
Comfortable enough to rest and walk around the hotel
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Accommodation's Reply
05 Aug 2025
Dear Mr. Affandy, Thank you for your review. We are delighted to hear that you had a comfortable stay and enjoyed the hotel's surroundings. We hope you had a pleasant stay, and we look forward to welcoming you back again soon. Best regards, Dadi Mulyadi, General Manager
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S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Suitable for family staycation, children's and adult swimming pool, weekends there are children's swimming instructors, there is a mini rabbit zoo, indoor and outdoor playgrounds 🏅
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Accommodation's Reply
30 Jul 2025
Dear guest, Thank you for your positive review. We are delighted to learn that our facilities, such as the children's and adult swimming pools, weekend swimming instructors, mini rabbit zoo, and indoor and outdoor play areas, have added to the comfort and joy of your family staycation. This feedback motivates us to continue providing the best service. We look forward to welcoming you and your family back in the future. Best regards, Dadi Mulyadi, General Manager
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N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and the hotel is clean. There are no rooms facing the beach.
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3 people find it helpful
Accommodation's Reply
25 Jul 2025
Dear valued guest, Thank you for your review and feedback. We are pleased to know that you were satisfied with the cleanliness of the hotel and the friendliness of our staff. Regarding the availability of rooms with beach views, we apologize if this is not yet available. This feedback will be taken into consideration for future service development. We look forward to welcoming you back in the future. Best regards, Dadi Mulyadi, General Manager
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
A very comfortable hotel for families, complete with a restaurant, swimming pool, Olga, friendly staff, a highly recommended hotel👍🏻👍🏻👍🏻
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1 people find it helpful
Accommodation's Reply
25 Jul 2025
Dear valued guest, Thank you for your positive review. We are delighted to learn that our facilities, such as the restaurant, swimming pool, sports area, and the excellent service from our staff, have provided a comfortable stay for you and your family. We will continue to strive to maintain and improve the quality of our services to remain a recommended choice. We look forward to your next visit to Discovery Ancol. Best regards, Dadi Mulyadi, General Manager
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A***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
Always a pleasure to stay here. Close to the food court.
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3 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear guest, Thank you for your positive review. We are delighted to know that you have always had a comfortable stay at Discovery Ancol and enjoyed our proximity to the culinary scene. We look forward to your next visit for an equally enjoyable experience. Best regards, Dadi Mulyadi, General Manager
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T***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,9
/10
Reviewed 3 week(s) ago
The food is not very varied, not meeting expectations for a five-star hotel. Another important thing is not to stay at this hotel if you're traveling in and out of the Ancol area. You'll be charged an entrance fee of 35,000 Rupiah per person. Three times you enter and exit, three times you pay. You'll lose out, unless you're a wealthy businessman.
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2 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear guest, Thank you for your review and feedback. We apologize if the variety of food served did not meet your expectations as a guest of a star-rated hotel. We will forward this feedback to the relevant team for future evaluation and improvement. Regarding the Ancol entrance ticket policy, we understand any inconvenience this may cause. We would like to inform you that this policy is a regulation of the Ancol area management and applies to all visitors, including hotel guests. We advise guests to plan their activities within the area more efficiently to minimize additional costs. We look forward to welcoming you back for an even better experience in the future. Best regards, Dadi Mulyadi, General Manager
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R***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Location near by Dufan, nice staff, lots of facilities, and good breakfast.
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Accommodation's Reply
22 Jul 2025
Dear Oue Guest, Thank you for your kind words. We're thrilled to hear you enjoyed the service, ambience, location, and value during your stay. It means a lot to us that you had a wonderful experience. We look forward to welcoming you back again soon. Best regards, Dadi Mulyadi General Manager
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
Great service, outstanding ambiance, strategic location, and fair price. Wonderful experience.
1 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Our Guest, Thank you for your kind words. We're thrilled to hear you enjoyed the service, ambience, location, and value during your stay. It means a lot to us that you had a wonderful experience. We look forward to welcoming you back again soon. Best regards, Dadi Mulyadi General Manager
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
Great service, outstanding ambiance, strategic location, and fair price. Wonderful experience.
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Accommodation's Reply
22 Jul 2025
Dear Oue Guest, Thank you for your kind words. We're thrilled to hear you enjoyed the service, ambience, location, and value during your stay. It means a lot to us that you had a wonderful experience. We look forward to welcoming you back again soon. Best regards, Dadi Mulyadi General Manager
C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,4
/10
Reviewed 4 week(s) ago
The breakfast was quite plentiful and had enough flavor.
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Accommodation's Reply
22 Jul 2025
Dear guest, Thank you for your review. We are delighted to know that you enjoyed the variety and flavors of our breakfast. Your feedback motivates us to continuously improve the quality of our service and offerings. We look forward to welcoming you back to Discovery Ancol. Best regards, Dadi Mulyadi, General Manager
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Diana C.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The place is nice, you can play all day in Ancol 😁, the facilities are okay
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Accommodation's Reply
22 Jul 2025
Dear Ms. Diana C., Thank you for your positive review. We are pleased to know that you enjoyed our strategic location and the facilities we provide. We hope your day at Ancol has made your stay even more enjoyable. We look forward to welcoming you back again soon. Best regards, Dadi Mulyadi, General Manager
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Jenny M. U.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Great for family vacation, lots of activities for kids... Next time I want to stay again..
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1 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Ms. Jenny M. U, Thank you for your warm review. We are delighted to hear that you and your family enjoyed your vacation at Discovery Ancol, especially with the variety of activities for the kids. We look forward to your next visit. See you again on your next family vacation. Best regards, Dadi Mulyadi, General Manager
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Bayun A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Even though it's not check-in time yet, we can still enjoy the facilities at the hotel.
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Accommodation's Reply
22 Jul 2025
Dear Mr. Bayun A., Thank you for your positive review. We are delighted to hear that you were able to enjoy the hotel facilities even though it was not yet check-in time. Guest comfort is our priority, and we are delighted to provide a pleasant experience from the moment you arrive. We hope you enjoyed your stay, and we look forward to welcoming you back to Discovery Ancol. Best regards, Dadi Mulyadi, General Manager
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Number of reviews per page
20
40