Good, just needs maintenance.

We've been looking for all the reviews before deciding to book this hotel, and the complaints were about the restaurant service. Even if we wanted to order something as simple as grilled fish, we couldn't get it, saying they were out of charcoal. The next morning, we tried to claim free breakfast, but they also told us no, which was odd. The room itself is standard for the price (2 bedrooms, 1 toilet, 1 living room, with transparent glass windows and curtains). The view around the hotel is good, with plenty of aesthetic photo spots. The room lighting is inadequate, with a rather dim warm yellow. I'm guessing the toilet water is drawn directly from the beach, so if you take a shower, it will feel sticky and salty.

We stayed in a family room for four people. There are two bedrooms, each with a king-size bed. The room amenities include a chair, table, TV, and a thermos. The bathroom doesn't have hot water. The hotel grounds include a swimming pool and a beach suitable for swimming.

Cleanliness is okay. Food is okay. Water is not so good because it's small. Swimming pool is poorly maintained.

The hotel is nice, the view is nice.

The downside is that there's no staff number. If anything happens, we have to go to the front desk. Staff numbers should be posted so we can easily ask questions or make complaints.

It's a shame that a nice hotel lacks quality service, especially at the restaurant. Guests only get one of three breakfast options, which is a real disappointment. I'd love to come back because it's so good, but the food makes me think twice. I'm really dissatisfied.

The view is beautiful, the hotel is clean. The TV and Wi-Fi are inadequate, and the restaurant doesn't offer a wide selection of ready-to-eat food.

The room floor is slippery, there is a lot of gecko droppings, the TV doesn't work, the Wi-Fi is okay but the speed is medium, the outdoor facilities are okay, it's okay for taking photos, and the beach access is good. The breakfast menu only has 3 choices and is served slowly, you have to wait about 45 minutes. The AC is cold, there is no water heater for bathing, and hot water is provided (in a thermos) but not a drinking water heater.

The staff is friendly, but the Wi-Fi signal there is lacking.

I stayed in room 5B. It looks like the AC needs servicing as it wasn't cooling at its maximum capacity. If possible, keep the pool filter on to prevent it from getting too cloudy. The staff was friendly, and the room was fairly clean, although there were a few stains on the sheets. Hopefully, it will improve in the future.

Good view, but the restaurant service is very slow, maybe more servers can be added to speed up the time.

It's cool here, the sunrise is visible, the sunset also looks beautiful.

It's a shame that such a nice and beautiful hotel doesn't provide a breakfast buffet.

It was really nice to stay here, all the facilities are okay.

Turtle Beach Hotel is one of our recommended hotels for those visiting the Ujung Genteng area. The rooms are clean, the hotel has a comfortable atmosphere, and it's close to Ujung Genteng's tourist attractions. However, improvements would be needed, such as a more varied breakfast menu, especially with a buffet style with a wider selection. Improvements to the access road to the hotel, as it's rocky and damaged, are needed. Overall, it was a very pleasant stay at Turtle Beach Hotel. Thank you.

Overall, everything was good, but the dinner at the restaurant was a bit lacking. The grilled fish was undercooked, but since it was fresh, it was still edible. They gave me rice when I checked out, haha.

Staying here was very pleasant. It has a private beach, a swimming pool, and is close to Cibuaya Beach and Pangumbahan Turtle Conservation Beach. A small correction: there are no tissues, and breakfast is around 6am, because we're used to having breakfast early, haha... All good, worth it.

It's a shame I only stayed for 1 night... I should have stayed here for at least 2 nights... The room is spacious, has a balcony, there is a swimming pool, near the beach... It's just that the room with the car requires a bit of walking... If the car is right in front of the room it's more stable... It's comfortable when unloading and loading things.. Other than that... Very satisfied... Thank you

I think if you come here, it's better not to take the same thing as breakfast, because it's cheaper to buy it at the restaurant than to pay for breakfast directly, hehe.