Verified Traveler

Transit

9,4

/10

Reviewed 1 week(s) ago

It was very comfortable staying here, the staff are friendly, definitely recommended.

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Accommodation's Reply

11 Feb 2026

Dear Valued Guest, We are pleased to inform you that New Suriya Banyuwangi Hotel would like to express our gratitude for choosing us as your accommodation. We are delighted that you were satisfied with our services and facilities. We are committed to providing you with a memorable stay. We sincerely hope to welcome you back to New Suriya Banyuwangi Hotel again. Sincerely, The Management Team, New Suriya Banyuwangi Hotel

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M***d

10,0

/10

Reviewed 2 week(s) ago

Overall, it was awesome. Starting from check-in, the staff, and the cleanliness of the hotel. The food taste may need improvement.

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Accommodation's Reply

11 Feb 2026

Dear Guest, I sincerely welcome you to the New Surya Banyuwangi Hotel. Thank you for choosing our hotel. We are delighted that you are satisfied with our hotel services and amenities. We always strive to provide you with an unforgettable experience. We look forward to welcoming you back to the New Surya Banyuwangi Hotel. Thank you. The New Surya Banyuwangi Hotel Management

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Sandro S.

Leisure

10,0

/10

Reviewed 3 week(s) ago

The staff mostly I loved. They're all super friendly. Good job👍

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Accommodation's Reply

11 Feb 2026

Dear Valued Guest, Welcome to New Seriyaba Nyuwangi Hotel. Thank you for choosing our hotel. We are delighted that you were satisfied with our services and facilities. We are committed to providing you with a memorable stay. We hope to welcome you back soon. Thank you. The Management Team, New Seriyaba Nyuwangi Hotel

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n***i

8,7

/10

Reviewed 4 week(s) ago

Maybe if it wasn't a standard room, it would have been more comfortable. Yesterday, I booked a standard room on the second floor, so I was tired of going up and down the stairs... Hehe. Never mind, overall, it was nice, comfortable, and clean.

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Accommodation's Reply

11 Feb 2026

Dear Valued Guest, We are pleased to inform you that New Suriya Banyuwangi Hotel would like to express our gratitude for choosing us as your accommodation. We are delighted that you were satisfied with our services and facilities. We are committed to providing you with a memorable stay. We sincerely hope to welcome you back to New Suriya Banyuwangi Hotel again. Sincerely, The Management Team, New Suriya Banyuwangi Hotel

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Verified Traveler

Business

10,0

/10

Reviewed 4 week(s) ago

Clean rooms, varied food, ample space for jogging and fresh air

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Accommodation's Reply

11 Feb 2026

Dear Valued Guest, We are pleased to inform you that New Suriya Banyuwangi Hotel would like to express our gratitude for choosing us as your accommodation. We are delighted that you were satisfied with our services and facilities. We are committed to providing you with a memorable stay. We sincerely hope to welcome you back to New Suriya Banyuwangi Hotel again. Sincerely, The Management Team, New Suriya Banyuwangi Hotel

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S***o

Leisure

8,1

/10

Reviewed 6 week(s) ago

My 316 & 315 keys had a problem, I waited a very long time and after the officer attached it with a master card, it went smoothly but the next morning there were often problems. It was difficult to tap. The shower curtain was not at the bottom, so the bathroom floor was all wet from the shower water. The check out process was long. I asked to extend the check out until 2:00 PM, but it was not allowed even though it was quiet. I stayed at the Grand Harvest Ijen and was allowed at 1:00 PM.

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1 people find it helpful

Accommodation's Reply

11 Feb 2026

Dear Valued Guest, We are pleased to inform you that New Suriya Banyuwangi Hotel would like to express our gratitude for choosing us as your accommodation and for taking the time to write a review. We deeply regret your complaint and hope to make improvements in the future. We sincerely hope to welcome you back to New Suriya Banyuwangi Hotel again. Sincerely, The Management Team, New Suriya Banyuwangi Hotel

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C***o

Leisure

9,7

/10

Reviewed 6 week(s) ago

Good hotel, affordable price, complete facilities, friendly service, spacious parking, close to tourist spots, this hotel is recommended 👍

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1 people find it helpful

Accommodation's Reply

11 Feb 2026

Dear Guest, I sincerely welcome you to the New Surya Banyuwangi Hotel. Thank you for choosing our hotel. We are delighted that you are satisfied with our hotel services and amenities. We always strive to provide you with an unforgettable experience. We look forward to welcoming you back to the New Surya Banyuwangi Hotel. Thank you. The New Surya Banyuwangi Hotel Management

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F***y

Leisure

8,7

/10

Reviewed 6 week(s) ago

The service is good, the room is nice and clean, but when we stayed yesterday, we were disturbed because there were other guests from the next room who were hanging out until the evening in front of the room, even though each room already had its own chairs and table.

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Accommodation's Reply

11 Feb 2026

Dear Valued Guest, We are pleased to inform you that New Suriya Banyuwangi Hotel would like to express our gratitude for choosing us as your accommodation. We are delighted that you were satisfied with our services and facilities. We are committed to providing you with a memorable stay. We sincerely hope to welcome you back to New Suriya Banyuwangi Hotel again. Sincerely, The Management Team, New Suriya Banyuwangi Hotel

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Verified Traveler

9,1

/10

Reviewed 6 week(s) ago

The room was comfortable, clean, and spacious. Parking was also conveniently located in front of the room. However, access to the city center is still about 20 minutes.

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Accommodation's Reply

11 Feb 2026

Dear Valued Guest, We are pleased to inform you that New Suriya Banyuwangi Hotel would like to express our gratitude for choosing us as your accommodation. We are delighted that you were satisfied with our services and facilities. We are committed to providing you with a memorable stay. We sincerely hope to welcome you back to New Suriya Banyuwangi Hotel again. Sincerely, The Management Team, New Suriya Banyuwangi Hotel

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VT

Vina T.

9,4

/10

Reviewed 7 week(s) ago

Awesome. Security is very responsive, all the staff are very friendly, they are quick to set up, ask for more trash cans in the toilet area and they give it straight away, ask for this and that and they give it straight away (as long as it's reasonable) the besttt

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Accommodation's Reply

11 Feb 2026

Dear Valued Guest, We are pleased to inform you that New Suriya Banyuwangi Hotel would like to express our gratitude for choosing us as your accommodation. We are delighted that you were satisfied with our services and facilities. We are committed to providing you with a memorable stay. We sincerely hope to welcome you back to New Suriya Banyuwangi Hotel again. Sincerely, The Management Team, New Suriya Banyuwangi Hotel

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SS

Sherly S.

Staycation

10,0

/10

Reviewed 7 week(s) ago

Friendly, responsible... Overall, highly recommended

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Accommodation's Reply

11 Feb 2026

Dear Valued Guest, We are pleased to inform you that New Suriya Banyuwangi Hotel would like to express our gratitude for choosing us as your accommodation. We are delighted that you were satisfied with our services and facilities. We are committed to providing you with a memorable stay. We sincerely hope to welcome you back to New Suriya Banyuwangi Hotel again. Sincerely, The Management Team, New Suriya Banyuwangi Hotel

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SS

Sherly S.

Transit

10,0

/10

Reviewed 8 week(s) ago

Very luxurious and elegant... The price can't lie... Very satisfied... Next time I want to bring the kids to stay at this hotel

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1 people find it helpful

Accommodation's Reply

11 Feb 2026

Dear Valued Guest, We are pleased to inform you that New Suriya Banyuwangi Hotel would like to express our gratitude for choosing us as your accommodation. We are delighted that you were satisfied with our services and facilities. We are committed to providing you with a memorable stay. We sincerely hope to welcome you back to New Suriya Banyuwangi Hotel again. Sincerely, The Management Team, New Suriya Banyuwangi Hotel

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D***i

6,1

/10

Reviewed 9 week(s) ago

The AC wasn't cold, more like a cheap inn than a hotel. The service was slow and the voice was low and unclear. There was no staff to direct us to the room, we walked to the room ourselves without being told!!!!

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1 people find it helpful

Accommodation's Reply

11 Feb 2026

Dear Valued Guest, We are pleased to inform you that New Suriya Banyuwangi Hotel would like to express our gratitude for choosing us as your accommodation and for taking the time to write a review. We deeply regret your complaint and hope to make improvements in the future. We sincerely hope to welcome you back to New Suriya Banyuwangi Hotel again. Sincerely, The Management Team, New Suriya Banyuwangi Hotel

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Alfikri R.

Leisure

9,7

/10

Reviewed 10 week(s) ago

Nice hotel, clean, friendly staff

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1 people find it helpful

Accommodation's Reply

21 Dec 2025

Dear Mr./Mrs. Alfikri R., Warmest greetings from New Surya Hotel Banyuwangi We would like to express our gratitude for choosing New Surya Hotel Banyuwangi as your accommodation destination and for taking the time to provide your review. We are delighted to hear that you enjoyed our services and facilities. We strive to continue providing memorable stay experiences. We look forward to welcoming you back to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi

SI

SURYA I. M.

Business

10,0

/10

Reviewed 11 week(s) ago

The room is spacious, and the design and furnishings are well-suited to customer needs, especially for those on business trips. The staff are very attentive. I even left a CD behind and they helped me clean it. Haha

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1 people find it helpful

Accommodation's Reply

21 Dec 2025

Dear Mr./Mrs. Surya I.M., Warmest greetings from New Surya Hotel Banyuwangi We would like to express our gratitude for choosing New Surya Hotel Banyuwangi as your accommodation destination and for taking the time to provide your review. We are delighted to hear that you enjoyed our services and facilities. We strive to continue providing memorable stay experiences. We look forward to welcoming you back to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi

SI

SURYA I. M.

Business

10,0

/10

Reviewed 11 week(s) ago

The hotel staff is very friendly. When ordering food, they inform you that the original dish wasn't up to standard and had to be remade. It's a top choice when staying in Banyuwangi.

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Accommodation's Reply

21 Dec 2025

Dear Valued Guest, We are pleased to inform you that New Suriya Banyuwangi Hotel would like to express our gratitude for choosing us as your accommodation. We are delighted that you were satisfied with our services and facilities. We are committed to providing you with a memorable stay. We sincerely hope to welcome you back to New Suriya Banyuwangi Hotel again. Sincerely, The Management Team, New Suriya Banyuwangi Hotel

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C***p

10,0

/10

Reviewed 13 week(s) ago

Fun, comfortable for resting

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Accommodation's Reply

21 Dec 2025

Dear Valued Guest, New Suriya Banyuwangi Hotel extends a warm welcome to you. We sincerely thank you for choosing New Suriya Banyuwangi Hotel as your accommodation. We are delighted that you were satisfied with our services and facilities. We strive to provide you with a memorable experience throughout your stay. We look forward to welcoming you back to New Suriya Banyuwangi Hotel again. Sincerely, The Management Team, New Suriya Banyuwangi Hotel

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Verified Traveler

Leisure

10,0

/10

Reviewed 13 week(s) ago

The place is comfortable and nice for resting

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Accommodation's Reply

21 Dec 2025

Dear Valued Guest, Welcome to New Seriyaba Nyuwangi Hotel. Thank you for choosing our hotel. We are delighted that you were satisfied with our services and facilities. We are committed to providing you with a memorable stay. We hope to welcome you back soon. Thank you. The Management Team, New Seriyaba Nyuwangi Hotel

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S***l

8,8

/10

Reviewed 13 week(s) ago

Awesome. The place is super clean and close to tourist attractions.

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Accommodation's Reply

21 Dec 2025

Dear Valued Guest, We are pleased to inform you that New Suriya Banyuwangi Hotel would like to express our gratitude for choosing us as your accommodation. We are delighted that you were satisfied with our services and facilities. We are committed to providing you with a memorable stay. We sincerely hope to welcome you back to New Suriya Banyuwangi Hotel again. Sincerely, The Management Team, New Suriya Banyuwangi Hotel

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ee

eltri e.

Transit

10,0

/10

Reviewed 13 week(s) ago

The room was very comfortable and clean. The swimming pool was pleasant by the restaurant, and the restaurant and hotel staff were very helpful. I brought two toddlers, and they were very comfortable here. I hope to stay here again in the future.

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1 people find it helpful

Accommodation's Reply

21 Dec 2025

Dear Valued Guest, We are pleased to inform you that New Suriya Banyuwangi Hotel would like to express our gratitude for choosing us as your accommodation. We are delighted that you were satisfied with our services and facilities. We are committed to providing you with a memorable stay. We sincerely hope to welcome you back to New Suriya Banyuwangi Hotel again. Sincerely, The Management Team, New Suriya Banyuwangi Hotel

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