m***a
Leisure
9,4
/10
Reviewed 2 week(s) ago
The room is spacious, clean, comfortable.
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New Surya Hotel
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Overall Ratings & Reviews New Surya Hotel
Traveloka (1.606)
8,6
Very Good
From 1.606 reviews
Provided by travelers on
Cleanliness
8,7
Room Comfort
8,6
Meal
8,5
Location
8,7
Service and Facilites
8,6
People often mention about New Surya Hotel
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Staff Friendliness (94)
Bedroom (91)
Room Space (83)
Hotel Area (83)
Ambiance (80)
Bathroom (78)
Surroundings (77)
Family Friendly (75)
Accessibility (73)
Check-in/out Time (61)
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Traveler Reviews New Surya Hotel
Number of reviews per page
20
40
Customer reviews
n***o
10,0
/10
Reviewed 2 week(s) ago
Good service, staff informed in advance that the room was still being cleaned and confirmed after the room was ready.
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M***n
Leisure
5,0
/10
Reviewed 3 week(s) ago
The male hotel staff on duty at the reception in the middle of the night was very poor service, especially the one on duty alone in the middle of the night on September 20th. There were things that were requested to be asked to the management regarding the room, but they were not done at all.
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Accommodation's Reply
02 Nov 2026
Dear Valued Guest, This is Suriya Banyuwangi Baru Hotel. Thank you very much for choosing to stay with us. We apologize for any inconvenience caused. Please note that if you booked through an online travel agent (OTA), confirmed bookings are non-refundable and non-changeable. These terms and conditions apply to various online and offline booking platforms. We are committed to providing you with a pleasant stay. We look forward to welcoming you back to Suriya Banyuwangi Baru Hotel again. To make a reservation, please contact the hotel directly at 08*******355. Thank you, The Management Team, Suriya Banyuwangi Baru Hotel.
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N***i
10,0
/10
Reviewed 5 week(s) ago
It was a pleasure to stay at the New Surya Hotel. The facilities are complete, from the spa to the food, we guarantee you'll be satisfied. 🥰
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VG
VIVIKA G.
Leisure
10,0
/10
Reviewed 5 week(s) ago
What's special about staying at the New Surya Hotel is that all the staff are incredibly friendly and always greet guests. The hotel has a very homey atmosphere.
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Silaviana Y.
8,5
/10
Reviewed 6 week(s) ago
Big room, clean, hot water ok.
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Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Greetings from all the staff at New Suriya Banyuwangi Hotel. Thank you very much for choosing our hotel and for taking the time to share your valuable feedback. We are delighted that you were satisfied with our services and facilities. We will continue to strive to make your stay a memorable one. We hope to welcome you back to New Suriya Banyuwangi Hotel again. For reservations, please contact 08*******355. Thank you, New Suriya Banyuwangi Hotel.
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Ernanik P.
8,5
/10
Reviewed 6 week(s) ago
Happy, easy to extend, fast response.
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Accommodation's Reply
05 Oct 2026
Dear Guest, Greetings from all the staff at Hotel New Suria Banyuwangi. Thank you very much for choosing our hotel and for taking the time to share your valuable feedback. We are happy to hear that you are satisfied with our services and facilities. We will continue to strive to ensure that your stay remains unforgettable. We look forward to welcoming you back to Hotel New Suria Banyuwangi. For reservations, please contact 08*******355. Thank you. Hotel New Suria Banyuwangi
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Andreas
Business
7,8
/10
Reviewed 7 week(s) ago
The location is close to the culinary area, the rooms are clean, the atmosphere is calm, there is a 24-hour restaurant, the staff is helpful, the menu choices are suitable for breakfast, the taste is worth trying.
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Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Greetings from all the staff at Nova Suria Banyuwangi Hotel. Thank you for staying with us and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with our services and facilities. We will continue to strive to make your stay a memorable one. We look forward to welcoming you again. For reservations, please contact 08*******355. Thank you, Nova Suria Banyuwangi Hotel.
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D***y
Staycation
7,8
/10
Reviewed 7 week(s) ago
Everything is okay, it's a shame that renovations are taking place so it's disrupting your rest time.
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Accommodation's Reply
06 Oct 2026
Dear Valued Guest, We extend our warmest greetings from all the staff at Nova Suria Banyuwangi Hotel. Thank you for staying with us and for your valuable feedback. We apologize for any inconvenience caused by the ongoing renovations. We appreciate your understanding and patience during this time. Our staff will continue to strive to provide you with the best possible stay. We look forward to welcoming you back to Nova Suria Banyuwangi Hotel again. For reservations, please contact 08********355. Thank you, The Management Team, Nova Suria Banyuwangi Hotel
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ZK
Zeline K.
10,0
/10
Reviewed 8 week(s) ago
The service is 5-star, I got a free complimentary on my birthday, hehe, even though the room price is cheap, the service is really the best.
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M***d
9,4
/10
Reviewed 8 week(s) ago
Standard room and good breakfast.
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Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Greetings from all the staff at Nova Suria Banyuwangi Hotel. Thank you very much for staying with us and for taking the time to share your valuable feedback. We are delighted that you were satisfied with our services and facilities. We will continue to strive to make your stay a memorable one. We look forward to welcoming you again. For reservations, please contact 08*******355. Thank you, Nova Suria Banyuwangi Hotel.
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M***d
10,0
/10
Reviewed 8 week(s) ago
Clean bathroom and delicious breakfast.
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Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Greetings from all the staff at New Suriya Banyuwangi Hotel. Thank you very much for choosing our hotel and for taking the time to share your valuable feedback. We are delighted that you were satisfied with our services and facilities. We will continue to strive to make your stay a memorable one. We hope to welcome you back to New Suriya Banyuwangi Hotel again. For reservations, please contact 08*******355. Thank you, New Suriya Banyuwangi Hotel.
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RS
Rahmat S. A.
Staycation
10,0
/10
Reviewed 10 week(s) ago
A very pleasant experience, as it's close to Banyuwangi's tourist destinations in the north and south. The grounds are spacious, and the rooms are very neat, clean, and spacious. The restaurant offers a delicious breakfast menu, and the swimming pool is also very clean. The staff are very friendly and helpful. I would recommend this hotel to travelers planning to visit Banyuwangi and planning to visit the north or south.
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Greetings from all the staff at New Suriya Banyuwangi Hotel. Thank you very much for choosing our hotel and for taking the time to share your valuable feedback. We are delighted that you were satisfied with our services and facilities. We will continue to strive to make your stay a memorable one. We hope to welcome you back to New Suriya Banyuwangi Hotel again. For reservations, please contact 08*******355. Thank you, New Suriya Banyuwangi Hotel.
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KR
KENT R. R. A.
Leisure
10,0
/10
Reviewed 11 week(s) ago
Friendly staff, 24-hour restaurant, great.
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mb
mario b.
10,0
/10
Reviewed 12 week(s) ago
Good service, good location.
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nk
nina k.
Business
8,5
/10
Reviewed 14 week(s) ago
Still the same as last year.. Comfortable in short... Breakfast is okay.
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Accommodation's Reply
17 Aug 2026
Dear Valued Guest, Greetings from all the staff at Nova Suria Banyuwangi Hotel. Thank you for staying with us and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with our services and facilities. We will continue to strive to make your stay a memorable one. We look forward to welcoming you again. For reservations, please contact 08********355. Thank you. Nova Suria Banyuwangi Hotel
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nk
nina k.
8,5
/10
Reviewed 14 week(s) ago
When I go to Banyuwangi, I always stay here. The breakfast is delicious, the rooms are comfortable, and there's lots of greenery. Overall, it's great.
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Accommodation's Reply
17 Aug 2026
Dear Valued Guest, Greetings from all the staff at New Suriya Banyuwangi Hotel. Thank you very much for choosing our hotel and for taking the time to share your valuable feedback. We are delighted that you were satisfied with our services and facilities. We will continue to strive to make your stay a memorable one. We hope to welcome you back to New Suriya Banyuwangi Hotel again. For reservations, please contact 08*******355. Thank you, New Suriya Banyuwangi Hotel.
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d***g
10,0
/10
Reviewed 14 week(s) ago
Nice place and great service.
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Accommodation's Reply
04 Aug 2026
Dear Valued Guest, Welcome to Nova Suria Banyuwangi Hotel. Thank you for choosing our hotel and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with our services and facilities. We will continue to strive to provide every guest with a memorable stay. We look forward to welcoming you back to Nova Suria Banyuwangi Hotel again. For reservations, please contact 08*******355. Sincerely, The Management Team, Nova Suria Banyuwangi Hotel
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K***A
Staycation
9,6
/10
Reviewed 16 week(s) ago
I've stayed here twice and I've always been satisfied and want to come back. The lobby is cool, the staff helpful, and the food delicious.
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Accommodation's Reply
04 Aug 2026
Dear Valued Guest, Welcome to Nova Suria Banyuwangi Hotel. Thank you for choosing our hotel and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with our services and facilities. We will continue to strive to provide every guest with a memorable stay. We look forward to welcoming you back to Nova Suria Banyuwangi Hotel again. For reservations, please contact 08*******355. Sincerely, The Management Team, Nova Suria Banyuwangi Hotel
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Verified Traveler
10,0
/10
Reviewed 17 week(s) ago
The hotel staff is very friendly to hotel visitors, prices vary depending on customer needs, affordable prices, the hotel environment is very clean and beautiful.
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Accommodation's Reply
20 Jul 2026
Dear Valued Guest, Greetings from all the staff at Nova Suria Banyuwangi Hotel. Thank you for staying with us and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with our services and facilities. We will continue to strive to make your stay a memorable one. We look forward to welcoming you again. For reservations, please contact 08*******355. Thank you, Nova Suria Banyuwangi Hotel.
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