New Surya Hotel

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8,6
/10
Very Good
1.606 reviews

What Guests Say About Their Stay

n***o

10,0
/ 10
Good service, staff informed in advance that the room was still being cleaned and confirmed after the room was ready.
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Zeline K.

10,0
/ 10
The service is 5-star, I got a free complimentary on my birthday, hehe, even though the room price is cheap, the service is really the best.
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Rahmat S. A.

10,0
/ 10
A very pleasant experience, as it's close to Banyuwangi's tourist destinations in the north and south. The grounds are spacious, and the rooms are very neat, clean, and spacious. The restaurant offers a delicious breakfast menu, and the swimming pool is also very clean. The staff are very friendly and helpful. I would recommend this hotel to travelers planning to visit Banyuwangi and planning to visit the north or south.

nina k.

8,5
/ 10
When I go to Banyuwangi, I always stay here. The breakfast is delicious, the rooms are comfortable, and there's lots of greenery. Overall, it's great.
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Falasifa A.

10,0
/ 10
The hotel staff is very friendly, I highly recommend staying here again if you come to BWI again.
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In the Area
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Jl. Yos Sudarso No. 02 Jajag Banyuwangi, Gambiran, Banyuwangi, Jawa Timur, Indonesia, 68421

Main Facilities

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This accommodation offers:
Indoor tennis court
Outdoor pool
Table tennis
Children pool
Swimming pool
Late check-out
Laundry service
Parking
Airport transfer
Restaurant
Luggage storage
New Surya Hotel is a 4-star hotels that has been welcoming guests since 1992. The accommodation went through a renovation in 2024. There are 122 rooms spread across 2 floors.
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What's around New Surya Hotel

Jl. Yos Sudarso No. 02 Jajag Banyuwangi, Gambiran, Banyuwangi, Jawa Timur, Indonesia, 68421
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Discover More About New Surya Hotel

General Information

New Surya Hotel is a 4-star hotels that has been welcoming guests since 1992. The accommodation went through a renovation in 2024. There are 122 rooms spread across 2 floors.

Location

Located at Jl. Yos Sudarso No. 02 Jajag Banyuwangi in Banyuwangi, Indonesia. Those looking to explore will find Pantai Waru Doyong, Ex Gantangan, and Gerbang Wisata Pantai Cacalan nearby.

Facilities & Amenities

New Surya Hotel has Indoor tennis court, Outdoor pool, Table tennis, Children pool, Swimming pool, and more. Rooms also come with TV.

Business Facilities

For guests traveling for work, New Surya Hotel has Business facilities and Conference room available.

Dining

Guests can stop by the café.

Contact

Email: newsuryahotelreservation@gmail.com
Phone number: +6281232470355

All facilities in New Surya Hotel

Facility

  • Indoor tennis court
  • Outdoor pool
  • Table tennis
  • Children pool
  • Swimming pool
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Others

Guest Services

  • 24-hour front desk
  • Front desk
  • Late check-out
  • Luggage storage
  • Concierge
  • Tours
  • Laundry Service
  • Multilingual staff
  • Wedding service
  • 24-hour security
  • Early check-in

Nearby Facilities

  • Beauty salon
  • Grocery store
  • Gift shop
  • Launderette
  • Supermarket
  • ATM/Bank

Accommodation Facilities

  • Family room
  • Smoking area
  • Car park
  • Terrace

Activity & Leisure

  • Garden
  • Outdoor pool
  • Spa
  • Pool sun loungers
  • Massage

Transportation

  • Area shuttle
  • Limited car park
  • Secure parking
  • RV / Bus / Truck Parking

Connectivity

  • Wi-Fi in public areas
  • Wi-Fi

Business Facilities

  • Projector
  • Business facilities
  • Meeting facilities
  • Printer
  • Conference room

Public Facilities

  • Restaurant
  • Room service
  • Coffee shop

Meals & Dining

  • Continental breakfast
  • Snack bar
  • Breakfast
  • Café
  • Breakfast buffet

Shuttle Service

  • Airport transfer
  • Ferry terminal shuttle
  • Trains station pickup
  • Transfer service

Sports & Recreation

  • Basketball
  • Indoor tennis court
  • Table Tennis

Family & Kids

  • Children's pool
  • Children's club

Accessibility

  • Accessible parking

Accommodation Policy & General Information in New Surya Hotel

Important Notice

Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit Policy
Deposit IDR 50,000 is required upon check-in. The accommodation accepts cash and debit card.

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at New Surya Hotel
122
Number of floors in New Surya Hotel
2
Another facilities in New Surya Hotel
24-hour front desk, Front desk, Late check-out, Luggage storage, Concierge

Frequently asked question in New Surya Hotel

What is normal check-in & check-out time at New Surya Hotel ?
The standard check-in time at New Surya Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does New Surya Hotel provide breakfast?
Yes, New Surya Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of New Surya Hotel ?
New Surya Hotel is a 4.0-star hotel.
How many floors does New Surya Hotel have?
New Surya Hotel has 2 floors.
How many rooms are available at New Surya Hotel ?
New Surya Hotel has 122 rooms in total.
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More Reviews from Other Guests in New Surya Hotel

8,6
Very Good
From 1.606 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,6

Meal

8,5

Location

8,7

Service and Facilites

8,6

People often mention about New Surya Hotel
All
Staff Friendliness (94)
Bedroom (91)
Room Space (83)
Hotel Area (83)
Ambiance (80)
Bathroom (78)
Surroundings (77)
Family Friendly (75)
Accessibility (73)
Check-in/out Time (61)
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Traveler Reviews New Surya Hotel

Number of reviews per page
20
40
Customer reviews
m***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
The room is spacious, clean, comfortable.
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n***o
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Good service, staff informed in advance that the room was still being cleaned and confirmed after the room was ready.
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M***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5,0
/10
Reviewed 3 week(s) ago
The male hotel staff on duty at the reception in the middle of the night was very poor service, especially the one on duty alone in the middle of the night on September 20th. There were things that were requested to be asked to the management regarding the room, but they were not done at all.
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Accommodation's Reply
02 Nov 2026
Dear Valued Guest, This is Suriya Banyuwangi Baru Hotel. Thank you very much for choosing to stay with us. We apologize for any inconvenience caused. Please note that if you booked through an online travel agent (OTA), confirmed bookings are non-refundable and non-changeable. These terms and conditions apply to various online and offline booking platforms. We are committed to providing you with a pleasant stay. We look forward to welcoming you back to Suriya Banyuwangi Baru Hotel again. To make a reservation, please contact the hotel directly at 08*******355. Thank you, The Management Team, Suriya Banyuwangi Baru Hotel.
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N***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
It was a pleasure to stay at the New Surya Hotel. The facilities are complete, from the spa to the food, we guarantee you'll be satisfied. 🥰
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VIVIKA G.
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Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
What's special about staying at the New Surya Hotel is that all the staff are incredibly friendly and always greet guests. The hotel has a very homey atmosphere.
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Silaviana Y.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
Big room, clean, hot water ok.
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Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Greetings from all the staff at New Suriya Banyuwangi Hotel. Thank you very much for choosing our hotel and for taking the time to share your valuable feedback. We are delighted that you were satisfied with our services and facilities. We will continue to strive to make your stay a memorable one. We hope to welcome you back to New Suriya Banyuwangi Hotel again. For reservations, please contact 08*******355. Thank you, New Suriya Banyuwangi Hotel.
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Ernanik P.
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8,5
/10
Reviewed 6 week(s) ago
Happy, easy to extend, fast response.
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Accommodation's Reply
05 Oct 2026
Dear Guest, Greetings from all the staff at Hotel New Suria Banyuwangi. Thank you very much for choosing our hotel and for taking the time to share your valuable feedback. We are happy to hear that you are satisfied with our services and facilities. We will continue to strive to ensure that your stay remains unforgettable. We look forward to welcoming you back to Hotel New Suria Banyuwangi. For reservations, please contact 08*******355. Thank you. Hotel New Suria Banyuwangi
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Andreas
icon-Business
Business
icon-origin-TRAVELOKA
7,8
/10
Reviewed 7 week(s) ago
The location is close to the culinary area, the rooms are clean, the atmosphere is calm, there is a 24-hour restaurant, the staff is helpful, the menu choices are suitable for breakfast, the taste is worth trying.
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Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Greetings from all the staff at Nova Suria Banyuwangi Hotel. Thank you for staying with us and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with our services and facilities. We will continue to strive to make your stay a memorable one. We look forward to welcoming you again. For reservations, please contact 08*******355. Thank you, Nova Suria Banyuwangi Hotel.
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7,8
/10
Reviewed 7 week(s) ago
Everything is okay, it's a shame that renovations are taking place so it's disrupting your rest time.
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Accommodation's Reply
06 Oct 2026
Dear Valued Guest, We extend our warmest greetings from all the staff at Nova Suria Banyuwangi Hotel. Thank you for staying with us and for your valuable feedback. We apologize for any inconvenience caused by the ongoing renovations. We appreciate your understanding and patience during this time. Our staff will continue to strive to provide you with the best possible stay. We look forward to welcoming you back to Nova Suria Banyuwangi Hotel again. For reservations, please contact 08********355. Thank you, The Management Team, Nova Suria Banyuwangi Hotel
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Zeline K.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
The service is 5-star, I got a free complimentary on my birthday, hehe, even though the room price is cheap, the service is really the best.
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M***d
icon-origin-TRAVELOKA
9,4
/10
Reviewed 8 week(s) ago
Standard room and good breakfast.
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Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Greetings from all the staff at Nova Suria Banyuwangi Hotel. Thank you very much for staying with us and for taking the time to share your valuable feedback. We are delighted that you were satisfied with our services and facilities. We will continue to strive to make your stay a memorable one. We look forward to welcoming you again. For reservations, please contact 08*******355. Thank you, Nova Suria Banyuwangi Hotel.
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M***d
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Clean bathroom and delicious breakfast.
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Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Greetings from all the staff at New Suriya Banyuwangi Hotel. Thank you very much for choosing our hotel and for taking the time to share your valuable feedback. We are delighted that you were satisfied with our services and facilities. We will continue to strive to make your stay a memorable one. We hope to welcome you back to New Suriya Banyuwangi Hotel again. For reservations, please contact 08*******355. Thank you, New Suriya Banyuwangi Hotel.
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Rahmat S. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
A very pleasant experience, as it's close to Banyuwangi's tourist destinations in the north and south. The grounds are spacious, and the rooms are very neat, clean, and spacious. The restaurant offers a delicious breakfast menu, and the swimming pool is also very clean. The staff are very friendly and helpful. I would recommend this hotel to travelers planning to visit Banyuwangi and planning to visit the north or south.
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Greetings from all the staff at New Suriya Banyuwangi Hotel. Thank you very much for choosing our hotel and for taking the time to share your valuable feedback. We are delighted that you were satisfied with our services and facilities. We will continue to strive to make your stay a memorable one. We hope to welcome you back to New Suriya Banyuwangi Hotel again. For reservations, please contact 08*******355. Thank you, New Suriya Banyuwangi Hotel.
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KENT R. R. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
Friendly staff, 24-hour restaurant, great.
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mario b.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
Good service, good location.
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nina k.
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 14 week(s) ago
Still the same as last year.. Comfortable in short... Breakfast is okay.
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Accommodation's Reply
17 Aug 2026
Dear Valued Guest, Greetings from all the staff at Nova Suria Banyuwangi Hotel. Thank you for staying with us and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with our services and facilities. We will continue to strive to make your stay a memorable one. We look forward to welcoming you again. For reservations, please contact 08********355. Thank you. Nova Suria Banyuwangi Hotel
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nina k.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 14 week(s) ago
When I go to Banyuwangi, I always stay here. The breakfast is delicious, the rooms are comfortable, and there's lots of greenery. Overall, it's great.
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Accommodation's Reply
17 Aug 2026
Dear Valued Guest, Greetings from all the staff at New Suriya Banyuwangi Hotel. Thank you very much for choosing our hotel and for taking the time to share your valuable feedback. We are delighted that you were satisfied with our services and facilities. We will continue to strive to make your stay a memorable one. We hope to welcome you back to New Suriya Banyuwangi Hotel again. For reservations, please contact 08*******355. Thank you, New Suriya Banyuwangi Hotel.
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d***g
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
Nice place and great service.
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Accommodation's Reply
04 Aug 2026
Dear Valued Guest, Welcome to Nova Suria Banyuwangi Hotel. Thank you for choosing our hotel and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with our services and facilities. We will continue to strive to provide every guest with a memorable stay. We look forward to welcoming you back to Nova Suria Banyuwangi Hotel again. For reservations, please contact 08*******355. Sincerely, The Management Team, Nova Suria Banyuwangi Hotel
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K***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,6
/10
Reviewed 16 week(s) ago
I've stayed here twice and I've always been satisfied and want to come back. The lobby is cool, the staff helpful, and the food delicious.
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Accommodation's Reply
04 Aug 2026
Dear Valued Guest, Welcome to Nova Suria Banyuwangi Hotel. Thank you for choosing our hotel and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with our services and facilities. We will continue to strive to provide every guest with a memorable stay. We look forward to welcoming you back to Nova Suria Banyuwangi Hotel again. For reservations, please contact 08*******355. Sincerely, The Management Team, Nova Suria Banyuwangi Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
The hotel staff is very friendly to hotel visitors, prices vary depending on customer needs, affordable prices, the hotel environment is very clean and beautiful.
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Accommodation's Reply
20 Jul 2026
Dear Valued Guest, Greetings from all the staff at Nova Suria Banyuwangi Hotel. Thank you for staying with us and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with our services and facilities. We will continue to strive to make your stay a memorable one. We look forward to welcoming you again. For reservations, please contact 08*******355. Thank you, Nova Suria Banyuwangi Hotel.
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Number of reviews per page
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