Yello Hotel Jemursari

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Overall Ratings & Reviews Yello Hotel Jemursari

Traveloka (5.015)
Other sources (8)
8,5
Very Good
From 5.015 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,6

Meal

8,2

Location

8,6

Service and Facilites

8,6

People often mention about Yello Hotel Jemursari
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Staff Friendliness (55)
Ambiance (50)
Bedroom (48)
Bathroom (44)
Accessibility (41)
Hotel Area (38)
Room Space (37)
Distance to City Center (35)
Surroundings (34)
Wifi (34)
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Traveler Reviews Yello Hotel Jemursari

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40
Customer reviews
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Acep R.
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Business
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8,5
/10
Reviewed 2 week(s) ago
The place is clean and the staff are friendly.
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Accommodation's Reply
11 Jun 2026
YELLO Valued Guest, Thank you for choosing YELLO Hotel Jemursari Surabaya, a part of Ascott International 4-star hotel brand. We’re delighted to know that you found our hotel clean and that our staff provided friendly service during your stay. Your kind feedback truly motivates our team to continue delivering excellent hospitality and a comfortable experience for every guest. We look forward to welcoming you back again soon. Warm regards, Pande Suadnyana Hotel Manager.
M***d
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8,5
/10
Reviewed 5 week(s) ago
The hotel and service are very good
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Accommodation's Reply
25 May 2026
YELLO Valued Guest, Thank you for choosing YELLO Hotel Jemursari Surabaya, a part of Ascott International 4-star hotel brand. We’re delighted to know that you were satisfied with both our hotel and the service provided by our team. Your kind feedback truly motivates us to continue delivering excellent hospitality for every guest. We look forward to welcoming you back again soon. Warm regards, Pande Suadnyana Hotel Manager.
Anthony R.
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9,4
/10
Reviewed 5 week(s) ago
Friendly and satisfying service.
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Accommodation's Reply
25 May 2026
YELLO Valued Guest, Thank you for choosing YELLO Hotel Jemursari Surabaya, a part of Ascott International 4-star hotel brand. We’re delighted to know that you experienced friendly and satisfying service during your visit. Your kind feedback truly motivates our team to continue delivering excellent hospitality for every guest. We look forward to welcoming you back again soon. Warm regards, Pande Suadnyana Hotel Manager.
Irianto L.
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Business
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9,7
/10
Reviewed 9 week(s) ago
The hotel staff were very friendly and helpful.
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Accommodation's Reply
29 Apr 2026
YELLO Valued Guest, Thank you for choosing YELLO Hotel Jemursari Surabaya, a part of Ascott International 4-star hotel brand. We’re delighted to know that you found our staff very friendly and helpful. Your kind feedback truly motivates our team to continue delivering excellent service for every guest. We look forward to welcoming you back again soon. Warm regards, Pande Suadnyana Hotel Manager.
H***i
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Business
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8,2
/10
Reviewed 9 week(s) ago
It's been several times staying in the hotel. Not a big hotel but nice. It will be a good option for you to choose this hotel in the area.
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Accommodation's Reply
29 Apr 2026
YELLO Valued Guest, Thank you for choosing YELLO Hotel Jemursari Surabaya, a part of Ascott International 4-star hotel brand, and for your continued trust in staying with us. We’re delighted to know that you have stayed with us several times and consider our hotel a nice option in the area. Your recommendation truly means a lot to us and motivates our team to consistently deliver a comfortable and enjoyable experience. We look forward to welcoming you back again for another pleasant stay. Warm regards, Pande Suadnyana Hotel Manager.
H***i
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Business
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8,2
/10
Reviewed 10 week(s) ago
I have stayed in the hotel several times. So far, it is still a good choice to stay for me.
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Accommodation's Reply
29 Apr 2026
YELLO Valued Guest, Thank you for choosing YELLO Hotel Jemursari Surabaya, a part of Ascott International 4-star hotel brand, and for your continued trust in staying with us. We’re delighted to know that you have stayed with us several times and consider our hotel a nice option in the area. Your recommendation truly means a lot to us and motivates our team to consistently deliver a comfortable and enjoyable experience. We look forward to welcoming you back again for another pleasant stay. Warm regards, Pande Suadnyana Hotel Manager.
M***d
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Transit
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8,5
/10
Reviewed 10 week(s) ago
The check-in process was fast, the room was quite clean.
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Accommodation's Reply
29 Apr 2026
YELLO Valued Guest, Thank you for choosing YELLO Hotel Jemursari Surabaya, a part of Ascott International 4-star hotel brand. We’re pleased to know that you experienced a fast check-in process and found the room reasonably clean. Your feedback is appreciated and will motivate our team to further enhance our service and room standards. We look forward to welcoming you back for an even better stay. Warm regards, Pande Suadnyana Hotel Manager.
M***d
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Staycation
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9,7
/10
Reviewed 10 week(s) ago
Recommended hotel in Surabaya, friendly staff and best service
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Accommodation's Reply
29 Apr 2026
YELLO Valued Guest, Thank you for choosing YELLO Hotel Jemursari Surabaya, a part of Ascott International 4-star hotel brand. We’re delighted to know that you found our hotel recommended in Surabaya and experienced friendly staff with excellent service. Your kind feedback truly motivates our team to continue delivering the best hospitality for every guest. We look forward to welcoming you back again soon. Warm regards, Pande Suadnyana Hotel Manager.
Adi R.
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Staycation
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10,0
/10
Reviewed 11 week(s) ago
The staff are friendly and very helpful when loading and unloading suitcases from the car.
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Accommodation's Reply
29 Apr 2026
YELLO Valued Guest, Thank you for choosing YELLO Hotel Jemursari Surabaya, a part of Ascott International 4-star hotel brand. We’re delighted to know that our staff were friendly and responsive in assisting you with your luggage during arrival and departure. Your kind feedback truly motivates our team to continue delivering attentive and helpful service for every guest. We look forward to welcoming you back again soon. Warm regards, Pande Suadnyana Hotel Manager.
M***a
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9,7
/10
Reviewed 11 week(s) ago
The hotel atmosphere is pleasant, friendly for children.
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Accommodation's Reply
29 Apr 2026
YELLO Valued Guest, Thank you for choosing YELLO Hotel Jemursari Surabaya, a part of Ascott International 4-star hotel brand. We’re delighted to know that you enjoyed the atmosphere of our hotel and found it family-friendly, especially for children. Creating a fun and comfortable environment for all guests is part of our commitment. Your kind feedback truly motivates our team to continue delivering enjoyable experiences for families. We look forward to welcoming you back again soon. Warm regards, Pande Suadnyana Hotel Manager
H***a
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8,2
/10
Reviewed 12 week(s) ago
The staff are friendly, the rooms are clean, the AC cools down quickly, but I don't really like the decor hehe.
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Accommodation's Reply
29 Apr 2026
YELLO Valued Guest, Thank you for choosing YELLO Hotel Jemursari Surabaya, a part of Ascott International 4-star hotel brand. We’re pleased to know that you found our staff friendly, the room clean, and the air conditioning working well for your comfort. Thank you as well for your honest feedback regarding the room décor. We understand that design preferences can vary, and your input is valuable for our ongoing evaluation and future improvements. We truly appreciate your feedback and hope to welcome you back for another pleasant stay. Warm regards, Pande Suadnyana Hotel Manager.
a***d
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Staycation
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10,0
/10
Reviewed 12 week(s) ago
The staff is friendly, the hotel is in a strategic location, you can play PS as much as you like
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1 people find it helpful
Accommodation's Reply
29 Apr 2026
YELLO Valued Guest, Thank you for choosing YELLO Hotel Jemursari Surabaya, a part of Ascott International 4-star hotel brand. We’re delighted to know that you found our staff friendly and enjoyed our strategic location. It’s also great to hear that you had fun with the PlayStation facilities during your stay. Your kind feedback truly motivates our team to continue delivering enjoyable and memorable experiences for every guest. We look forward to welcoming you back again soon. Warm regards, Pande Suadnyana Hotel Manager.
H***i
icon-Business
Business
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8,2
/10
Reviewed 14 week(s) ago
It's been several times I've stayed in the hotel. It's one of the smart choices in the area you must try.
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Accommodation's Reply
23 Mar 2026
YELLO Valued Guest, Thank you for choosing YELLO Hotel Jemursari Surabaya, a part of Ascott International 4-star hotel brand, and for your continued trust in staying with us. We’re truly delighted to know that you have stayed with us several times and consider our hotel a smart choice in the area. Your recommendation means a lot to us and motivates our team to consistently deliver the best experience. We look forward to welcoming you back again for another enjoyable stay. Warm regards, Pande Suadnyana Hotel Manager.
H***a
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Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 15 week(s) ago
The hotel staff was very friendly during check-in service.
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Accommodation's Reply
13 Mar 2026
YELLO Valued Guest, Thank you for choosing YELLO Hotel Jemursari Surabaya, a part of Ascott International 4-star hotel brand. We are delighted to know that you experienced friendly service from our team during the check-in process. Your kind feedback is truly appreciated and will be shared with our team as motivation to continue delivering warm hospitality to every guest. We look forward to welcoming you again on your next visit. Warm regards, Pande Suadnyana Hotel Manager.
V***s
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Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
Clean rooms, strategic location, friendly staff, secure car parking, very affordable prices.
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Accommodation's Reply
23 Feb 2026
YELLO Valued Guest, Thank you for choosing YELLO Hotel Jemursari Surabaya, a part of Ascott International 4-star hotel brand. We’re pleased to know that you enjoyed our clean rooms, strategic location, friendly staff, secure parking, and affordable pricing. Your positive feedback truly motivates our team to consistently deliver a comfortable and pleasant stay for every guest. We look forward to welcoming you back again soon. Warm regards, Pande Suadnyana Hotel Manager
R***t
icon-origin-TRAVELOKA
9,4
/10
Reviewed 21 week(s) ago
Recommended for family vacations
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Accommodation's Reply
23 Jan 2026
YELLO Valued Guest, Thank you for choosing YELLO Hotel Jemursari Surabaya, a part of Ascott International 4-star hotel brand. We’re happy to know that you find YELLO Hotel Jemursari Surabaya recommended for a family holiday. It’s our pleasure to provide a comfortable stay with facilities that can be enjoyed by all family members. We look forward to welcoming you and your family back for another enjoyable stay! Warm regards, Pande Suadnyana Hotel Manager.
N***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 22 week(s) ago
good atmosphere. easy access in the city center. cool
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Accommodation's Reply
21 Jan 2026
YELLO Valued Guest, Thank you for choosing YELLO Hotel Jemursari Surabaya, a part of Ascott International 4-star hotel brand. We’re glad to know that you enjoyed the atmosphere and found our central city location convenient and fun. Your feedback truly motivates our team to keep delivering the best experience for our guests. We look forward to welcoming you back for another enjoyable stay! Warm regards, Pande Suadnyana Hotel Manager.
Fendra t. s.
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Leisure
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10,0
/10
Reviewed 22 week(s) ago
The hotel staff is friendly, the rooms are clean and access everywhere is easy.
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Accommodation's Reply
19 Jan 2026
YELLO Valued Guest, Thank you for choosing YELLO Hotel Jemursari Surabaya, a part of Ascott International 4-star hotel brand. We’re happy to know that you found our staff friendly, the room clean, and the location convenient for easy access to various destinations. Your positive feedback means a lot to us. We look forward to welcoming you back for another pleasant stay! Warm regards, Pande Suadnyana Hotel Manager.
A***a
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Leisure
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7,7
/10
Reviewed 23 week(s) ago
Hotel Yello is most recommended and the staff service is friendly
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Accommodation's Reply
13 Jan 2026
YELLO Valued Guest, Thank you for choosing YELLO Hotel Jemursari Surabaya, a part of Ascott International 4-star hotel brand. We’re very happy to hear that you find YELLO Hotel highly recommended and that our staff’s friendly service made a positive impression on your stay. Your kind words mean a lot to our team and motivate us to continue delivering the best hospitality experience. We truly look forward to welcoming you back for another pleasant stay with us! Warm regards, Pande Suadnyana Hotel Manager.
H***i
icon-Business
Business
icon-origin-TRAVELOKA
8,2
/10
Reviewed 23 week(s) ago
I have stayed in the hotel several times. A good place for me.
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Accommodation's Reply
09 Jan 2026
YELLO Valued Guest, Thank you for choosing YELLO Hotel Jemursari Surabaya, a part of Ascott International 4-star hotel brand. We’re truly grateful for your continued trust and loyalty in staying with us multiple times. It’s wonderful to know that our hotel has become a good place for you. Your support means a lot to our team and motivates us to keep improving our service and facilities. We look forward to welcoming you back again very soon! Warm regards, Pande Suadnyana Hotel Manager
Number of reviews per page
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40