The service was good, the cleanliness was good. I only asked for a non-smoking room a few times when I checked in, but upon arrival, I was given a non-smoking room.

The hotel is in the city center.. suitable for transit.

A comfortable and clean hotel in the city center.

Comfortable, neat, clean, friendly, easy to reach.

Comfortable, clean, close to town and friendly.

Nice and interesting and conducive.

The hotel staff was very friendly and polite. It's also located right in the city center, making it easy to get everywhere. There's also a laundry service right in front of the hotel. There's also an Alfamart nearby. Awesome! May it continue to grow.

The hotel staff is very friendly and polite. It's also located right in the city center, making it easy to get everywhere. There's also a laundry service right in front of the hotel. There's also an Alfamart nearby. Great! May it continue to grow.

The hotel staff is very friendly and polite. Its location is also right in the city center, making it easy to get everywhere. There's also a laundry service right in front of the hotel, and an Alfamart is also nearby.

Very comfortable, hotel staff are very friendly.

The hotel staff is friendly. The hotel is close to everything. There's also a laundry service right out front.

The hotel is nice, the service is okay.

Stayed here for 3 nights and 2 days. The biggest advantage of this hotel is its location. There is a 24-hour café nearby and an Alfamart that is also open 24 hours, which was very convenient. The staff were excellent and very helpful throughout my stay. I had to change rooms three times because the air conditioning in the first two rooms was not cooling properly, making the rooms quite hot and uncomfortable to sleep in. The staff responded quickly to my complaints and even assisted me with a room change at 2:00 AM. I would like to sincerely thank the staff for their prompt action and great service. The third room (Room 325) was much better, and the air conditioning was finally cool enough. The shower water pressure was strong, and basic amenities such as a toothbrush, soap, and shampoo were provided. The TV also had a good selection of channels. Overall, the staff service was outstanding, but the hotel should improve the maintenance of its air conditioning units. If the air conditioning issue is resolved, the stay would be much more comfortable.

The hotel staff is friendly. The place is also clean and comfortable.

The place is comfortable. The staff is friendly. It's also clean.

My favorite hotel when I go to Pontianak

The staff are friendly, comfortable, nice

The room is a bit narrow, the rooftop cafe is quite enjoyable for relaxing.

Despite being an old hotel, the room was clean and quite spacious. The air conditioning was cool and the sheets were clean.

This hotel is comfortable with its facilities, clean rooms, and friendly service from the staff.