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Borneo Hotel
Hotels
Jln. Merdeka Barat No.428, Pontianak Kota, Pontianak, Kalimantan Barat, Indonesia, 78112
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8.2
Convenient
From 4,066 reviews
About Accommodation
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Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
What Guests Say About Their Stay
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Strategic Location (18)
Friendly Staffs (8)
Clean Room (10)
Tasty Food (5)
Available Room Types in Borneo Hotel
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
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CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Location Info
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Jln. Merdeka Barat No.428, Pontianak Kota, Pontianak, Kalimantan Barat, Indonesia, 78112
Discover More About Borneo Hotel
Location
Borneo Hotel is located in area / city Pontianak City Center.
The hotel is located only 1.29 km away from Pontianak Harbour.
There are plenty of tourist attractions nearby, such as Supadio Airport (PNK) within 16.44 km, and Alun Alun Kapuas within 1.17 km.
About Borneo Hotel
For you, travelers who wish to travel comfortably on a budget, Borneo Hotel is the perfect place to stay that provides decent facilities as well as great services.
Whether you are planning an event or other special occasions, Borneo Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.
From business event to corporate gathering, Borneo Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Borneo Hotel, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Borneo Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Borneo Hotel.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Borneo Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Borneo Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Borneo Hotel is the right place to stay.
All Facilities
Bar, Cafe and Lounge
Functional Hall
Lobby
CleanAccommodation
Exterior
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Money changer
- Doorman
- Early Check-in
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late check-out
- Laundry service
- Limited hours room service
- Luggage storage
- Medical service
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Wedding service
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Cafe
- Fullboard with non-alcoholic drinks
- Gala dinner
- Set menu dinner
- Set menu lunch
General
- AC
- Ballroom
- Banquet
- Clothes dryer
- Connecting rooms
- Family room
- Heater
- Non-smoking room
- Rooftop terrace
- Smoking area
- Smoke-free
- Terrace
Public Facilities
- Parking
- Coffee shop
- Early check-in
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- Minibar
- Refrigerator
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Gift shop
- Grocery
- Laundry
- Shops
- Supermarket
Business Facilities
- Conference room
- Meeting facilities
- Projector
- Theatre/auditorium
Things to Do
- Barbecue
- Garden
- TV lounge
Accessibilty
- Disabled access friendly
- Accessible parking
- Wheelchair accessible
Transportation
- Bus/truck parking
- Valet parking
Connectivity
- LAN Internet
- Free WiFi
Kids and Pets
- Babysitting
Accommodation Policy & General Information
Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 13:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. You are required to show proof of the results of the PCR or Rapid Test if the stay is more than 3 days
Additional Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. You are required to show proof of the results of the PCR or Rapid Test if the stay is more than 3 days.
Hotel does not accept COVID-19 self-quarantine guests
Hotel does not accept COVID-19 self-quarantine guests
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 13:00 |
Breakfast Availability | Yes, some room provide breakfast |
Frequently Asked Questions
What are available facilities at Borneo Hotel?
There are top facilites at Borneo Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Borneo Hotel?
The standard check-in time at Borneo Hotel is starting from From 14:00 while the latest check-out time is at Before 13:00
Does Borneo Hotel provide breakfast?
Yes, Borneo Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests
Overall Rating & Reviews
From 4,066 verified guests reviews
8.2
Convenient
Fantastic
851
Very Good
2,312
Satisfying
185
Average
718
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (18)
friendly staffs (8)
clean room (10)
tasty food (5)
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Language
English
Show Reviews with Photos
Emanuel M.
Business
8.5
/ 10
24 Oct 2023
I am very satisfied and happy to stay here, I will come back again😃
Like this review?
GE
GUSTI E. S.
Holiday
9.7
/ 10
03 Jul 2022
It's great, just the variety of breakfast needs to be added.
1 liked this review
BM
Britaman M.
Business
8.5
/ 10
15 Jun 2023
The location is okay, the room is also spacious but it's a shame it's not suitable for business people because the desk doesn't have a terminal or power plug for a laptop, not even beside the bed. Maybe because this is an old hotel concept, so there hasn't been any adjustment to the needs of the guests.
Like this review?
TD
Tri D. N. B. G.
8.5
/ 10
07 Mar 2022
The rooms and facilities are clean, only the AC is not cold and the breakfast is also pretty good.
1 liked this review
Accommodation's Reply
16 Mar 2022
Dear Mrs.Tri,
Warm greetings from Borneo Hotel Pontianak.
First of all, we thank you for taking the time to comment on Borneo Hotel Pontianak.
Thank you for your comment, Mrs Tri, we will share your comments with our team. We believe that this feedback will be a motivation for us as we strive to continuously improve the quality of our services.
Thank you again for sharing Mrs. Tri experience, and we hope that your next visit will be as satisfying as the previous one.
Best regards,
General Manager
Denni Supriatna
Mix B.
Staycation
6
/ 10
21 Jun 2022
Booked via an application for 2 nights, it was written no smoking room, it turned out that the superior room was all smoking rooms and the worst thing was that the smoke from the next room came in, the towels were the same color as the foot cloth, worse. If you bring a small child, don't choose a superior room, he said that the superior room receptionist is all allowed to smoke, poor boy.
Read More
2 liked this review
CH
Claudia H.
Holiday
4.9
/ 10
21 Jan 2022
Tidak rekomendasi banget untuk di sini. Pintu kamar tidak bisa d kunci dari luar. Pelayanan lama. Saya stay d sini 2 malam, request make up room dari sore, baru malam dateng. Itu pun harus d telp terus. Handuk jorok, makanan breakfast ga layak, nasi basi. Roti ber jamur.
1 liked this review
Accommodation's Reply
31 Jan 2022
Dear Mother Claudia,
We are very grateful for your comments regarding your visit at Borneo Hotel Pontianak. It's great for us to receive feedback/feedback from Ms.
We will share Ms. Cluadia's comments with our staff. We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our services. We apologize as deeply as possible regarding the Room and Food Facilities at Ms. Claudia's Breakfast.
Thank you again for sharing your experience during your stay, and we hope that an incident like this will not happen again in the future.
Greetings,
Denni Supriatna
General Manager
LS
Lilis S. Y.
10
/ 10
15 Apr 2023
2 liked this review
NK
Nopi K.
9.7
/ 10
08 Feb 2023
1 liked this review
Don P.
Holiday
9.1
/ 10
06 Feb 2022
2 liked this review
Accommodation's Reply
14 Feb 2022
Dear Mr.Kristianus,
Warm greetings from Borneo Hotel Pontianak.
First of all, we thank you for taking the time to comment on Borneo Hotel Pontianak.
Thank you for your comment, Mr.Kristianus, we will share your comments with our team. We believe that this feedback will be a motivation for us as we strive to continuously improve the quality of our services.
Thank you again for sharing Mr.Kristianus experience, and we hope that your next visit will be as satisfying as the previous one.
Best regards,
General Manager
Denni Supriatna
RD
Riezky D.
Holiday
8.8
/ 10
09 Dec 2021
4 liked this review
Accommodation's Reply
17 Dec 2021
Dear Mr. Riezky,
Warm greetings from Borneo Hotel Pontianak.
First of all, we thank you for taking the time to comment on Borneo Hotel Pontianak.
Thank you for your comments, Mr. Riezky, we will share your comments with our team. We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience with Mr. Riezky, and we hope that your next visit will be as satisfying as the previous one.
Best regards,
Denni Supriatna
General Manager
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