Overall Ratings & Reviews Aston Inn Mataram

Dear Mr. Ivan S, Warm greetings from Aston Inn Mataram! Thank you for your review! We are glad that our location close to supermarkets and pharmacies made it easy for you during your stay. We hope to welcome you back again in the future!. Warm regards, Dayu Febry. Front Office Manager

Dear Our Guest, Warm greetings from Aston Inn Mataram! Thank you for your review and feedback. We are glad to hear that you enjoyed the food and felt comfortable with the friendliness of our staff. We apologize for the delay in processing the request for the proof of stay. Your feedback is very important and will be used as evaluation material to improve our service in the future. We look forward to welcoming you back with a smoother and more enjoyable experience. Warm regards, Dayu Febry. Front Office Manager

Dear Our Guest, Warm greetings from Aston Inn Mataram! Thank you for your positive review! We are glad you enjoyed our strategic location close to the mall, the cleanliness of the rooms, the swimming pool facilities, and the variety of menus at breakfast. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit with an equally pleasant experience. Warm regards, Front Office Manager.

Dear Mr. Hardiyono, Warm greetings from Aston Inn Mataram! Thank you for your positive review! We are glad you felt comfortable with our strategic location, clean facilities, and the service from our team. We look forward to your next visit!. Warm regards, Front Office Manager

Dear Our Guest, Warmest greetings from Aston Inn Mataram! Thank you for your positive review! We are glad to hear that you felt comfortable with the friendliness of the staff and the cleanliness of the room. Your satisfaction is our priority. We look forward to welcoming you back to Aston Inn Mataram. Warm regards, Front Office Manager

Dear Mr. Ali M, Warmest greetings from Aston Inn Mataram! Thank you for your positive review! We are glad that you felt comfortable and satisfied with our location and the cleanliness of our rooms. We hope to welcome you back soon. Warm regards, Dayu Febry. Front Office Manager

Dear Ms. Ariani P, Warm greetings from Aston Inn Mataram! Thank you for your loyalty as a repeat guest and for this very valuable feedback. We apologize for the delay during the check-in process and the unpreparedness of the room that should have been available according to the specified time. We have evaluated so that it will not happen again in the future, especially for loyal guests like you who we really appreciate. We hope to provide a much better experience on your next visit. Warm regards, Dayu Febry. Front Office Manager

Dear Mr. Imanuel F, Warmest greetings from Aston Inn Mataram! Thank you for such a positive and warm review! We are very happy to know that your first stay with your family at Aston Inn Mataram left a good impression. The friendliness of the staff, the cleanliness of the room, and direct access to the pool are indeed presented to provide maximum comfort for guests, especially families on vacation. We are looking forward to your next visit and hopefully we can continue to be a favorite choice when vacationing in Mataram. Warm regards, Dayu Febry. Front Office Manager

Dear Our Guest, Warm greetings from Aston Inn Mataram! Thank you for your review and feedback. We are glad to know that you are satisfied with the cleanliness and tidiness of the room. Regarding the availability of pillows and drinking water, we apologize for the inconvenience you experienced. For drinking water, we have provided a drinking water dispenser in the corridor area as part of our eco-friendly program, and guests can refill using the pitcher or glass provided in the room. Your feedback will be used as our evaluation material to improve guest comfort in the future. We look forward to welcoming you back in the near future. Warm regards, Dayu Febry. Front Office Manager

Dear Our Guest, Warm greetings from Aston Inn Mataram! Thank you for your review and trust in staying with us again. We are glad to know that you were satisfied with the fast check-in process and consistent room comfort. Your feedback regarding the taste and variety of breakfast is highly appreciated and will be used as evaluation material for future improvements. We hope to welcome you back with an even better experience. Warm regards, Dayu Febry. Front Office Manager

Dear Mrs. Ariyanthi, Warmest greetings from Aston Inn Mataram! Thank you for your wonderful review! We are very happy to know that you enjoyed our strategic location, the comfort of our rooms, the friendliness of our staff, and the delicious food we serve. We look forward to welcoming you back for another enjoyable stay at Aston Inn Mataram!. Warm regards, Dayu Febry. Front Office Manager

Dear Our Guest, Warmest greetings from Aston Inn Mataram! Thank you for your brief but meaningful review! We are glad you enjoyed our strategic location and the friendliness of our staff. We hope you had a pleasant stay and look forward to welcoming you back again soon. Warm regards, Dayu Febry. Assistant Front Office Manager

Dear Mr. Suntarajaya to. T, Warmest greetings from Aston Inn Mataram! Thank you very much for your positive review! We are very happy to know that you feel comfortable with the cleanliness of the room and the friendliness of our staff. It is an honor for us to be your favorite choice. We look forward to welcoming you back to Aston Inn Mataram for an equally pleasant stay experience!. Warm regards, Dayu Febry. Assistant Front Office Manager

Dear Our Guest, Warmest greetings from Aston Inn Mataram! Thank you very much for your positive review! We are glad that you are satisfied with our service, especially the friendliness of the staff. Your recommendation means a lot to us. We look forward to your next visit at Aston Inn Mataram!. Warmest regards, Dayu Febry. Front Office Manager

Dear Our Guest, Warmest greetings from Aston Inn Mataram! Thank you very much for such a pleasant review! We are very happy to know that you felt comfortable and satisfied during your stay at Aston Inn Mataram. We also look forward to welcoming you back! See you on your next visit, we are ready to provide you with an equally pleasant stay experience. Warm regards, Dayu Febry. Front Office Manager

Dear Our Guest, Warmest greetings from Aston Inn Mataram! Thank you for your positive review! We are very happy to know that you enjoyed our service, the cleanliness of the room, and the quality of the food we serve. It is an honor for us to be your choice when visiting downtown Mataram. We look forward to welcoming you back for an equally pleasant stay!. Warm regards, Dayu Febry. Front Office Manager

Dear Mr. Andi A, Warm greetings from Aston Inn Mataram! Thank you for sharing your experience. We apologize for the inconvenience you felt regarding the attitude of our security officers. This is certainly a serious concern for us and we have evaluated so that all staff can provide more professional service and respect every guest without exception. We greatly appreciate your input as part of our efforts to continue to improve the quality of service in the future. Warm regards, Dayu Febry. Front Office Manager

Dear Ms. Diana, Warmest greetings from Aston Inn Mataram! Thank you for your positive review! We are very happy to hear that you felt comfortable during your stay and were satisfied with the service and friendliness of our staff. Hopefully we can welcome you back again soon for an equally pleasant stay experience!. Warm regards, Dayu Febry. Front Office Manager