8,6
Very Good
From 4.890 reviews
Provided by travelers on
Cleanliness

8,9

Room Comfort

8,8

Meal

8,5

Location

8,8

Service and Facilites

8,7

People often mention about Aston Inn Mataram
All
Distance to City Center (77)
Bedroom (75)
Staff Friendliness (73)
Ambiance (70)
Room Space (65)
Bathroom (63)
Taste (63)
Accessibility (62)
Hotel Area (60)
Variety (56)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Aston Inn Mataram

Number of reviews per page
20
40
Customer reviews
P***y
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 day(s) ago
[Engaging opening lines] [Tell us about your stay] Ambiance/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Jul 2025
Dear Our Guests, Warm greetings from Aston Inn Mataram! Thank you for taking the time to rate your stay with us. We hope you enjoyed your experience and look forward to your next visit. Best regards, Dayu Febry, Front Office Manager
Translated by Google Icon
See original
N***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 day(s) ago
Nice, comfortable and clean 😆
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Jul 2025
Dear Our Guest, Warm greetings from Aston Inn Mataram! Thank you for your positive review. We are pleased to know that you were comfortable and satisfied with the facilities and cleanliness of our hotel. We look forward to welcoming you back on your next visit. Best regards, Dayu Febry, Front Office Manager
Translated by Google Icon
See original
Profile Picture
Radityo Y.
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Excellent for a weekend getaway
Find this review helpful?
Accommodation's Reply
22 Jul 2025
Dear Mr.Radityo Y, Greetings from Aston Inn Mataram! Thank you so much for your kind review! We're delighted to hear that you had an excellent weekend getaway with us. It's always our pleasure to provide a relaxing and enjoyable experience for our guests. We look forward to welcoming you back for your next escape! Best regards, Dayu Febry Front Office Manager
O***l
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Ok fine thank you very much yeah…….
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Jul 2025
Dear Our Guests, Warm greetings from Aston Inn Mataram! Thank you again for staying with us. We were happy to assist you and provide you with a pleasant experience during your stay. We look forward to welcoming you back soon. Dayu Febry, Front Office Manager.
Translated by Google Icon
See original
G***t
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Polite, friendly, comfortable, best service.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Jul 2025
Dear Our Guest, Warm greetings from Aston Inn Mataram! Thank you for your positive review! We are delighted to know that you felt comfortable and satisfied with our courteous and friendly service. This review encourages us to continue providing the best. We look forward to your next visit! Dayu Febry, Front Office Manager
Translated by Google Icon
See original
Mujiburrahman
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
Kids' favorite choice for overnight stays 👍
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Jul 2025
Dear Mr. Mujiburrahman, Warm greetings from Aston Inn Mataram! Thank you for your review! We're thrilled to hear that our place is a favorite among children. We look forward to welcoming you and your family back again soon! Dayu Febry, Front Office Manager.
Translated by Google Icon
See original
I***n
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
It was fun and the service was very good
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Jul 2025
Dear Our Guest, Warmest greetings from Aston Inn Mataram! Thank you for your positive review! We are delighted to know that you are happy and satisfied with our service. Reviews like this motivate us to continue providing the best for each and every guest. We look forward to welcoming you back to Aston Inn Mataram! Warmest regards, Dayu Febry, Front Office Manager
Translated by Google Icon
See original
danial
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Friendly hotel staff, strategic location in Mataram city
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Jul 2025
Dear Mr. Danial M, Warmest greetings from Aston Inn Mataram! Thank you for your positive review! We are delighted to know that you enjoyed our hospitality and the hotel's strategic location in the heart of Mataram. We hope we can continue to be your top choice when visiting Lombok. We look forward to welcoming you back in the near future. Best regards, Dayu Febry, Front Office Manager
Translated by Google Icon
See original
Indah W.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Good, delicious food, comfortable, good access
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Ms. Indah W, Warm greetings from Aston Inn Mataram! Thank you for this brief but meaningful review! We're delighted to hear that you felt comfortable, enjoyed the food, and were satisfied with the location and accessibility of our hotel. We hope you had a memorable stay. We look forward to welcoming you back again soon. Best regards, Dayu Febry, Front Office Manager
Translated by Google Icon
See original
m***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Very pleasant hotel
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Jul 2025
Dear Our Guest, Warm greetings from Aston Inn Mataram! Thank you for your brief but memorable review! We are delighted to hear that you found our hotel enjoyable. Reviews like these motivate the entire team to continue providing the best service. We look forward to your next visit! Best regards, Dayu Febry, Front Office Manager
Translated by Google Icon
See original
A***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
The hotel smells good, so you can relax and rest after quite a busy activity, thanks Aston Inn :)
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Jul 2025
Dear Our Guest, Warmest greetings from Aston Inn Mataram! Thank you for your wonderful review! We are delighted to know that you felt comfortable and relaxed during your stay, especially after a busy day. Cleanliness and a fresh scent are our top priorities so that our guests can rest optimally. See you again on your next visit, and thank you for choosing Aston Inn Mataram! Warmest regards, Dayu Febry, Front Office Manager
Translated by Google Icon
See original
Adinda A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Nice hotel, rooms are cleaned every day, comfortable, enough for traveling/honeymoon
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Jul 2025
Dear Ms. Adinda A, Warm greetings from Aston Inn Mataram! Thank you for your kind and pleasant review! We are delighted to know that you felt comfortable during your stay, and that our room cleaning service met your expectations. It was a pleasure to be a part of your travel or honeymoon moments. We look forward to welcoming you back again in the future! Warm regards, Dayu Febry, Front Office Manager
Translated by Google Icon
See original
F***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
always like staying at Aston, the atmosphere is comfortable, the staff is friendly, close to the city center
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Jul 2025
Dear Our Guests, Warmest greetings from Aston Inn Mataram! Thank you for your review and trust in Aston! We are delighted to hear that you have always enjoyed your stay with us, from the comfortable atmosphere, friendly staff, to the strategic location. Reviews like these motivate us to continue providing the best service. We look forward to welcoming you back on your next visit! Warmest regards, Dayu Febry, Front Office Manager
Translated by Google Icon
See original
F***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly, the hotel is comfortable, the location is close to the city center.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Jul 2025
Dear Our Guest, Warmest greetings from Aston Inn Mataram! Thank you for your kind review! We are delighted to know that you enjoyed your stay, were satisfied with the friendliness of our staff, and enjoyed the hotel's strategic location. Positive feedback like this motivates us to continue providing the best service. We look forward to welcoming you back again soon! Best regards, Dayu Febry, Front Office Manager
Translated by Google Icon
See original
Profile Picture
Faudzan B. A.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
Good hotel for vacation or work
Find this review helpful?
Accommodation's Reply
26 Jun 2025
Dear Mr.Faudzan B. A. A Warm Greetings from Aston Inn Mataram! Thank you for your kind review! We’re happy to hear that you found Aston Inn Mataram suitable for both vacation and work. We look forward to welcoming you back for your next stay, whether for business or leisure! Best regards, Front Office Manager
S***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
Good and pleasant service
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Jun 2025
Dear Our Guest, Warmest greetings from Aston Inn Mataram! Thank you for your positive review! We are very happy to hear that you are happy with the service we provide. Hopefully this pleasant experience will make you come back to Aston Inn Mataram again. See you again on your next visit. Warmest regards, Dayu Febry. Front Office Manager
Translated by Google Icon
See original
Profile Picture
Sri W.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Nice service, clean, dry bathroom.
Find this review helpful?
Accommodation's Reply
18 Jun 2025
Dear Mrs.Sri W, A Warm Greetings from Aston Inn Mataram! Thank you for your kind review! We’re delighted to hear that you appreciated our service and found the room and bathroom clean and comfortable. Your satisfaction means a lot to us, and we hope to welcome you back again soon at Aston Inn Mataram! Best regards, Front Office Manager
N***i
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 9 week(s) ago
Staff is friendly, my son dropped a drink on the hotel lobby floor making a mess. Hotel staff is friendly and helpful
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Jun 2025
Dear Our Guest, Warmest greetings from Aston Inn Mataram! Thank you for your review and appreciation of our hospitality. We are happy to assist you during the incident in the lobby, and even happier to know that you and your family are comfortable. We always strive to provide the best service with all our heart. See you again at Aston Inn Mataram!. Warmest regards, Dayu Febry. Front Office Manager.
Translated by Google Icon
See original
ivan s.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
Many supermarkets. Near the pharmacy.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jun 2025
Dear Mr. Ivan S, Warm greetings from Aston Inn Mataram! Thank you for your review! We are glad that our location close to supermarkets and pharmacies made it easy for you during your stay. We hope to welcome you back again in the future!. Warm regards, Dayu Febry. Front Office Manager
Translated by Google Icon
See original
y***y
icon-origin-TRAVELOKA
8,5
/10
Reviewed 10 week(s) ago
Good food, friendly staff, just a bit slow when we asked for proof of stay...
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jun 2025
Dear Our Guest, Warm greetings from Aston Inn Mataram! Thank you for your review and feedback. We are glad to hear that you enjoyed the food and felt comfortable with the friendliness of our staff. We apologize for the delay in processing the request for the proof of stay. Your feedback is very important and will be used as evaluation material to improve our service in the future. We look forward to welcoming you back with a smoother and more enjoyable experience. Warm regards, Dayu Febry. Front Office Manager
Translated by Google Icon
See original
Number of reviews per page
20
40