ASTON Inn Mataram

Hotels
Staffs have been vaccinated for COVID-19.
8.6
Impressive
From 4,567 verified guests reviews

What Guests Say About Their Stay

Strategic Location (71)
Friendly Staffs (49)
Clean Room (49)
Tasty Breakfast (11)
Rosdianingsih R.
8.5
/ 10
this hotel is very modern hotel comparing to others in the city which mostly are still local. I like to stay here and always stay in this hotel everytime I come to Lombok. The breakfast is awesome.
Rizky K.
9.7
/ 10
I really love this hotel and their services. clean and minimalist style room. comfy bed and sheets. carpets along the corridor were clean and doesn't smell. clean pool, great spa, nice breakfast.
Bogie P. P.
8.5
/ 10
Service excellence. Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice
In the Area
See Map
Jalan Panca Usaha No 01 Mataram, Lombok - Nusa Tenggara Barat, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83126

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at ASTON Inn Mataram is a good choice when you are visiting Cakranegara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around ASTON Inn Mataram

Discover More Places
Jalan Panca Usaha No 01 Mataram, Lombok - Nusa Tenggara Barat, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83126
Lobby ASTON Inn Mataram
Exterior 2 ASTON Inn Mataram

Discover More About ASTON Inn Mataram

Location


Staying at ASTON Inn Mataram is a good choice when you are visiting Cakranegara.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About ASTON Inn Mataram

From business event to corporate gathering, ASTON Inn Mataram provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at ASTON Inn Mataram, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from ASTON Inn Mataram exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

ASTON Inn Mataram is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at ASTON Inn Mataram.

All facilities in ASTON Inn Mataram

Swimming Pool ASTON Inn Mataram
Swimming Pool
Functional Hall ASTON Inn Mataram
Functional Hall
Lobby ASTON Inn Mataram
Lobby
CleanAccommodation ASTON Inn Mataram
CleanAccommodation
Exterior ASTON Inn Mataram
Exterior

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Porter
  • Tours
  • Wedding service

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Poolside bar
  • Bar
  • Snack bar
  • Snacks

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Things to Do

  • Fitness center
  • Garden
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Spa
  • Sun loungers
  • TV lounge

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Meeting facilities
  • Projector

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Transportation

  • Valet parking

Sports and Recreations

  • Fitness center

Kids and Pets

  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in ASTON Inn Mataram

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently asked question in ASTON Inn Mataram

What are available facilities at ASTON Inn Mataram?
There are top facilites at ASTON Inn Mataram such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ASTON Inn Mataram?
The standard check-in time at ASTON Inn Mataram is starting from From 14:00 while the latest check-out time is at Before 12:00
Does ASTON Inn Mataram provide breakfast?
Yes, ASTON Inn Mataram provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in ASTON Inn Mataram

Overall Rating & Reviews

From NaN verified guests reviews
8.6
Impressive
Fantastic
1,694
Very Good
2,264
Satisfying
135
Average
474
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (71)
friendly staffs (49)
clean room (49)
tasty breakfast (11)
complete facilities (8)
comfortable room (2)
tasty food (50)
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Language
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Ys
Yogi s. p.
Business travel
9.7
/ 10
05 Jul 2024
Very nice hotel with clean ambience and close to city center. The food taste was good.

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Accommodation's Reply
11 Jul 2024
Dear Mr. Yogi S. P, a warm Greetings from Aston Inn Mataram! Thank you very much for your kind review! We are delighted to hear that you enjoyed your stay with us, appreciating our clean ambiance and convenient location close to the city center. We're also glad you liked the taste of our food. Your positive feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Dayu Febry. Assistant Front Office Manager.
I***I
This is a guest profile.
Leisure
8.5
/ 10
18 Jun 2024
The staff was very friendly, the minibar refrigerator out of service and the bath towel already old.

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Accommodation's Reply
20 Jun 2024
Dear Our Valued Guest, a warm Greetings from Aston Inn Mataram! Thank you for your feedback. We're glad to hear that you found our staff very friendly. We apologize for the inconvenience caused by the minibar refrigerator and the condition of the bath towels. We will address these issues promptly to ensure a better experience for our guests in the future. We appreciate your input and hope to welcome you back for a more pleasant stay. Best regards, Dayu Febry. Assistant Front Office Manager.
AA
Aflah A. R.
10
/ 10
04 Jun 2024
Very satisfying stay. Staffs are polite.

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Accommodation's Reply
07 Jun 2024
Dear Mrs. Aflah A. Are, Salam hangat dari Aston Inn Mataram! Thank you for your wonderful review! We're delighted to hear that you had a very satisfying stay and found our staff to be polite. Your positive feedback is greatly appreciated, and we look forward to welcoming you again for another enjoyable experience. Best regards, Dayu Febry. Assistant Front Office Manager.
S***o
This is a guest profile.
Business travel
7.9
/ 10
22 May 2024
Quite old hotel, need renovation.

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Accommodation's Reply
26 May 2024
Dear Valued Guest, a warm Greeting from Aston Inn Mataram! Thank you for your feedback. We appreciate your comments and understand that some areas of our hotel may need updating. We are committed to providing a comfortable and enjoyable stay for our guests, and your input helps us to make improvements. We hope to welcome you back in the future to experience the enhancements we plan to make. Best regards, Dayu Febry. Assistant Front Office Manager.
hh
heri h.
10
/ 10
02 May 2024
Lokasi strategis, restaurant juga enak, pilihan menu Ada banyak, dan Ada coffee machine, ini plus banget buat orang yang doyan kopi, bolak balik ambil deh 😅✌.

1 liked this review

Accommodation's Reply
05 May 2024
Dear Mr Heri H, Warm greetings from Aston Inn Mataram! Thank you for your great review! We are glad you enjoyed our strategic location and delicious restaurant facilities. We always try to provide a variety of menu choices to meet your tastes. And of course, we're glad you enjoyed our coffee machine! We hope to welcome you back to our place for an equally satisfying experience in the future. Warm greetings, Dayu Febry. Assistant Front Office Manager.
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CT
Cuk T.
Holiday
8.8
/ 10
30 Apr 2024
Overall it was a pleasant stay. Only on the first day, there were ants on my bed. But the staff was very quick response and manage to get rid of the ants. Breakfast has many choices, but the restaurant was too small.

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Accommodation's Reply
05 May 2024
Dear Mrs. Cuk Tho, a warm Greetings from Aston Inn Mataram! Thank you for your feedback! We're glad to hear that you had a pleasant stay overall, although we apologize for the inconvenience caused by the ants on the first day. Thank you for appreciating our staff 's prompt response in addressing the issue. Your feedback about the size of the restaurant has been noted, and we will strive to improve the dining experience for our guests in the future. We hope to have the opportunity to welcome you back for an even better experience next time. Best regards, Dayu Febry. Assistant Front Office Manager.
Muhamad N.
Business
8.5
/ 10
15 Jan 2024
The AC not really cool for Room 520 and really good service.

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Accommodation's Reply
26 Jan 2024
Dear Mr. Muh Nuzur, a warm Greetings from Aston Inn Mataram! Thank you for sharing your feedback with us. We appreciate your kind words about the service you received. We apologize for any inconvenience you experienced with the air conditioning in Room 520. Your comment is important to us, and we will promptly address the issue to ensure that our guests enjoy a comfortable stay in all aspects. We value your patronage and hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay in the future. Best regards, Dayu Febry. Assistant Front Office Manager.
N
NIKMAH
Holiday
9.7
/ 10
07 Jan 2024
Overall nice hotel to stay for a while. Really great hospitality from all of the staff. They all greet you when you pass by them. The food is selection is limited but have the basic selection, such as omelette and bread. The room and bed is nice, they only provide one bed.

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Accommodation's Reply
26 Jan 2024
Dear Mrs. Nikmah Nikmah, a warm Greetings from Aston Inn Mataram! Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you found our hotel to be a nice place to stay, and we truly appreciate your kind words regarding our staff 's hospitality. It 's wonderful to know that you felt welcomed and acknowledged by our team. We also appreciate your feedback regarding the food selection. We are constantly looking for ways to improve, and your input is valuable to us. Rest assured that we will take your comments into consideration as we work towards enhancing our offerings. We're glad you enjoyed the comfort of our rooms and beds, and we appreciate your understanding regarding the provision of one bed. We look forward to the opportunity of welcoming you back for another pleasant stay. Best regards, Dayu Febry. Assistant Front Office Manager.
G
Guest
9.3
/ 10
03 Jan 2024
We were staying in 2rooms, AC at both rooms was not suficient to cooling down the room. Its not comfort to rest.

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Accommodation's Reply
05 Jan 2024
Dear Mr. Andreas Supriyanta, a warm Greeting from Aston Inn Mataram! Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the insufficient cooling of the air conditioning in both of your rooms. We understand the importance of a comfortable and restful stay, and it is disappointing to hear that the AC did not meet your expectations. Please be assured that we take this matter seriously, and we will address it and ensure such issues are resolved promptly. We appreciate your understanding and bringing this to our attention. Once again, we apologize for any discomfort you experienced and hope to have the opportunity to better serve you in the future. Best regards, Dayu Febry. Assistant Front Office Manager.
daniawan s.
Staycation
9.7
/ 10
01 Jan 2024
Review photo of ASTON Inn Mataram from Daniawan S.
Review photo of ASTON Inn Mataram 2 from Daniawan S.
Review photo of ASTON Inn Mataram 3 from Daniawan S.

1 liked this review

Accommodation's Reply
26 Jan 2024
Dear Mr Daniawan Saputra, Warm greetings from Aston Inn Mataram! Thank you for your kind review! We are very happy to hear that you had a positive experience while staying with us. Your rating is an encouragement for us to continue to provide the best service to our guests. We hope to welcome you back in the future and provide the same, if not better, experience. Warm greetings, Dayu Febry. Assistant Front Office Manager.
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Bedroom 4 ASTON Inn Mataram

Disclaimer

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