Dear Ms. Vina, Warm greetings from Hotel Santika Radial Palembang, First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the various facilities, strategic location, and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision & mission in serving you. We are happy to receive criticism and suggestions to improve the quality of service and facilities to welcome your next visit. Best regards, Management of Hotel Santika Radial Palembang