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  1. Hotel
  2. Indonesia(45,828 hotel)
  3. South Sumatra(334 hotel)
  4. Palembang(271 hotel)
  5. Bukit Kecil(28 hotel)
  6. Hotel Santika Radial Palembang

Hotel Santika Radial Palembang

Hotels
Jalan Brigjen HM Dhani Effendi (Jl. Radial) No. 1688 (Terletak tepat di depan Transmart), Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134
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Traveloka
8.6 Impressive

From 4,305 reviews

See our top reviews!

Check our curated reviews for honest descriptions about this accommodation.

hotel surrounded by shopping centre by walking distance. traditional food like pempek also easily found near hotel. breakfast were good, many choices. room was big and nice with wood like floor. I like it.
Moh Y.
Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Review by Traveloka users

Based on 4,305 reviews

8.6
Impressive
Fantastic
1,583
Very Good
2,144
Satisfying
172
Average
406
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
2 Reviews
10
/ 10
10

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This is a private profile
Family vacation
5.8
/ 10
5.8
Great hotel at the great location in Palembang. It has good facilities. However, Santika Radial Hotel Palembang requires some improvement. Check in time was the main issue I was dealing with at that time. They make me waiting more than 1,5 to get my 4 rooms ready. Also, they can not provide rooms according to my request on Apps. But, fortunately The staff whose handling my check in was so patient and make me feel comfort.

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Accommodation's Reply

15 Jan 2020
Dear Mr. Bambang, Warmest Greetings from Hotel Santika Radial Palembang Thank you so much for taking the time and providing us with your feedback. Although you were not completely satisfied with your stay, we are happy about your kind words regarding our strategic location and our friendly staff. Nonetheless, we want to apologize for the inconvenience experienced regarding your check in time. Please be assure that this experience is not the usual standard to be expected in our hotel. We take this comment seriously and will consider a better solution for the future. The least we can do now is checking more attentively in all aspect of our product and services. We would be very happy to welcome you back to Hotel Santika Radial Palembang soon to convince you of the real quality of our service and facilities. Kind regards, Management of Hotel Santika Radial Palembang
DT
13 Reviews
Family vacation
9.7
/ 10
9.7
Very good Hotel, I really Happy stay in this hotel. Definitely will stay there again

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Accommodation's Reply

15 Jan 2020
Dear Sir, Warmest Greetings from Hotel Santika Radial Palembang, Thank you for sharing such an excellent remarks of your recent stay. We are thrilled to know that you had a pleasant stay with us and particularly satisfied with the quality of our service. Once again, thank you for your valued remarks and we look forward to welcoming you and your colleague to Hotel Santika Radial Palembang soon. Sincerely Yours, Management of Hotel Santika Radial Palembang
RI
1 Reviews
10
/ 10
10

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PM
2 Reviews
9.7
/ 10
9.7

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DT
13 Reviews
Family vacation
9.7
/ 10
9.7
Good Hotel, I definitely want to stay at santika hotel, very recommended hotel

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Accommodation's Reply

15 Jan 2020
Dear Sir, Warmest Greetings from Hotel Santika Radial Palembang, Thank you for sharing such an excellent remarks of your recent stay. We are thrilled to know that you had a pleasant stay with us and particularly satisfied with the quality of our service. Once again, thank you for your valued remarks and we look forward to welcoming you and your colleague to Hotel Santika Radial Palembang soon. Sincerely Yours, Management of Hotel Santika Radial Palembang
This is a private profile
Family vacation
5.8
/ 10
5.8
In fact of location the hotel is located at the heart of Palembang city. It gives valuable benefit to guest. However, I had un favor experiences upon my check in. It was clearly state on my booking requested : connecting rooms or all room at same floors. During my arrival, the front desk inform me that they can not afford my request both connecting rooms nor same floor for all rooms (4 Rooms). I understand on it. But then, the front desk tell me also that I have to wait about 45-60 minutes due to un readiness of the rooms. It was 16.00 PM when I checked in. It should be prepare after 12.00 (check out room time). Moreover, I had to wait up to 1,5 hours finally. These are the area to be improved.The front desk staff luckly was humble and passion dealing to me.

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Accommodation's Reply

15 Jan 2020
Dear Mr. Bambang, Warmest Greetings from Hotel Santika Radial Palembang Thank you so much for taking the time and providing us with your feedback. Although you were not completely satisfied with your stay, We were happy about your kind words regarding our strategic location and our friendly staff. Nonetheless, we want to apologize for the inconvenience experienced regarding your check in time. Please be assure that this experience is not the usual standard to be expected in our hotel. We take this comment seriously and will consider a better solution for the future. The least we can do now is checking more attentively in all aspect of our product and services. We would be very happy to welcome you back to Hotel Santika Radial Palembang soon to convince you of the real quality of our service and facilities. Kind regards, Management of Hotel Santika Radial Palembang
6 Reviews
Backpacking
9.7
/ 10
9.7
+2
Photos

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R
2 Reviews
Family vacation
9.7
/ 10
9.7
I loved the room. Spacious, clean, and comfy

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Accommodation's Reply

15 Jan 2020
Dear Ms. Rana, Warmest Greetings from Hotel Santika Radial Palembang, Thank you for sharing such an excellent remarks of your recent stay. We are thrilled to know that you had a pleasant stay with us and particularly satisfied with the quality of our service. Once again, thank you for your valued remarks and we look forward to welcoming you and your colleague to Hotel Santika Radial Palembang soon. Sincerely Yours, Management of Hotel Santika Radial Palembang
J
1 Reviews
Family vacation
8.5
/ 10
8.5

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145
Hotel Description
Check-in and Check-out Time

Check-in: From 14:00
Check-out: Before 12:00

Location
Hotel Santika Radial Palembang is a hotel in a good neighborhood, which is located at Bukit Kecil.

The hotel is located only 4.59 km away from Kertapati Station.

Not only well positioned, but Hotel Santika Radial Palembang is also one of hotels near the following Palembang Icon Mall within 0.36 km and Ramayana Palembang within 0.41 km.

About Hotel Santika Radial Palembang

From business event to corporate gathering, Hotel Santika Radial Palembang provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Santika Radial Palembang.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Santika Radial Palembang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Santika Radial Palembang is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Santika Radial Palembang is the right place to stay.

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Hotel Policy

Additional breakfast are chargeable at IDR 80,000 /person.

Hotel Santika Palembang is located on Jl. HM Dhani Effendi (Jl. Radial), less than 30 minutes from the international airport and within a few minutes' drive of major attractions including Kuto Besak Fort, and the Monumen Perjuangan Rakyat (Monpera). Other attractions include Amanzi Waterpark, a fun day out for all the family. Business travellers will enjoy easy access to Sudirman, Rivai and Angkatan 45 business districts. Both major hospitals, RK Charitas and Siloam Sriwijaya, are a short walk away. At Santika Indonesia Hotels & Resorts, we combine local traditions with a natural touch to bring our guests the very best in Indonesian hospitality. You can be sure of a warm welcome at every one of our three-star Santika hotels - Hospitality from the Heart

Breakfast time start from 06:00 until 10:00.

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Facilities
  • Hotel Services
    • Bellhop
    • Front desk
    • 24-hour security
    • Laundry service
    • Limited hours room service
    • Luggage storage
    • Multilingual staff
    • Newspaper in lobby
    • Newspaper
    • 24-hour Receptionist
  • Public Facilities
    • Parking
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Safety deposit box
    • WiFi in public area
  • General
    • AC
    • Ballroom
    • Banquet
    • Connecting rooms
    • Heater
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • In-room Facilities
    • Cable TV
    • Desk
    • In-room safe
    • Shower
    • TV
  • Business Facilities
    • Conference room
    • Meeting facilities
    • Photocopier
  • Nearby Facilities
    • ATM/Banking
    • Shops
    • Supermarket
  • Food and Drinks
    • Restaurant with AC
    • Breakfast
  • Things to Do
    • Fitness center
    • Outdoor pool
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Shuttle Service
    • Airport transfer (surcharge)
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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