The hotel has good location, cool rooms, clean! however I am not satisfied with the hotel staff attitude. 1- I refer to the booking on the app before arriving, when I arrived at the hotel, I have not booked on the app, because the book book passed, arrived when the receptionist found me asking room service on traveloka different attitude, feel I did not want to rent, and said that if I had a book, I would check in at 12 o'clock the next day, even though I often go to the provinces, book a room and get it normally many times. I said that so I could read the room, then book in front of this receptionist to show her. After that, the receptionist explained again, the room set for promotion is available, but the price is too cheap, if you know the boss will scold. I have been doing customer service for more than 5 years but I have not seen anywhere but running such a strange promotion and attitude. 2 - Not yet when the book room is finished the staff did not take me to the room, I asked the hotel car rental service, the staff said it all. talk through the homestay next to rent with an uncomfortable attitude. It is not difficult to rent a car, but where to book a room, I often have the habit of renting a car there. but here drunk: "No". I asked a girl like the nice maid of the hotel to call for me. She is very enthusiastic. Next night, when I returned to my room in the evening, I was still happy to greet the receptionist but did not welcome me. I only stayed 24 hours and moved due to the combination of work, but really could not be satisfied with the receptionist attitude first. Everyone can come here, because the room is clean and airy. but I hope the hotel will improve the service soon. Whether promotions or not, be more respectful to customers. If it is because of the promotion, the attitude is uncomfortable, it is better not to do the promotion.