8,7
Very Good
From 1.732 reviews
Provided by travelers on
Cleanliness

9,0

Room Comfort

8,6

Meal

8,0

Location

9,2

Service and Facilites

8,8

People often mention about Hotel Mi Bencoolen
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Accessibility (25)
Bedroom (23)
Distance to City Center (22)
Staff Friendliness (22)
Bathroom (20)
Surroundings (19)
Ambiance (19)
Wifi (17)
Hotel Area (16)
Check-in/out Time (15)
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Traveler Reviews Hotel Mi Bencoolen

Number of reviews per page
20
40
Customer reviews
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Farah A.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 day(s) ago
Awesome experience, great location!
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Accommodation's Reply
23 Aug 2025
Dear Farah, Thank you so much for your kind words and for rating your stay with us so highly. We’re thrilled to hear you had an awesome experience and enjoyed our great location. It was a pleasure having you with us, and we hope to welcome you back again soon for another enjoyable stay. Warm regards, Ryan Tan Front Office Manager
Kwe P. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
I lost my phone on the street, and the receptionist, PHEW, kindly helped me by calling my lost phone with his own phone. Thank you, PHEW.
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1 people find it helpful
Accommodation's Reply
29 Jul 2025
Dear Kwe P. T., Thank you very much for sharing your experience with us. We’re truly glad to hear that our team member, Hiew, was able to assist you when you lost your phone. Your kind words mean a lot, and we will be sure to share your appreciation with Hiew. Providing genuine care and support to our guests is something we always strive for. We hope to welcome you again in the future for a more enjoyable and worry-free stay. Warm regards, Ryan Tan Front Office Manager
ANGGITA F.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
Great place to stay in Singapore, next to Bencoolen MRT Station. Staff are friendly and fast response. The room is clean, quite small but still nice to stay. The drinkable water tap really help us to make sure our drinking water supply is great. Would love to stay here again someday.
2 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Anggita, Thank you for your kind review! We're so pleased to hear that you enjoyed your stay and appreciated our convenient location, friendly staff, and thoughtful amenities like the drinkable water tap. It's great to know that you found the room clean and comfortable. We truly look forward to welcoming you back on your next visit to Singapore! Warm regards, Ryan Tan Front Office Manager
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 8 week(s) ago
Location just across the MRT station, new hotel and very clean. Not finding a single dirty spot on the bed! Staff super friendly, even offer us early check-in as complimentary. Very recommended!
3 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Sir/Mdm, Thank you for your kind review. We're so pleased to hear you enjoyed your stay with us, especially the cleanliness of the room, our convenient location near the MRT, and the warm service from our team. It’s great to know the early check-in added to your experience. Your recommendation means a lot to us, and we look forward to welcoming you back again in the future. Warm regards, Ryan Tan Front Office Manager
C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
Good. Excellent service, guests can drink from tap water in the room.
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Accommodation's Reply
23 Jun 2025
Dear Sir/Mdm, Thank you for your kind feedback! We're delighted to hear you had a good stay and appreciated our excellent service. It's great to know you found the tap water in the room convenient and up to standard—we’re proud to offer safe and high-quality amenities for our guests’ comfort. We look forward to welcoming you back again soon! Warm regards, Ryan Tan Front Office Manager
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
Very safe, comfortable, next time I will come here again 😍
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Accommodation's Reply
24 Jun 2025
Dear Sir/Mdm, Thank you so much for your kind review! We're delighted to hear that you felt safe and comfortable during your stay with us. We truly appreciate your support and look forward to welcoming you back again on your next visit. Warm regards, Ryan Tan Front Office Manager
Agus S.
icon-Business
Business
icon-origin-TRAVELOKA
8,2
/10
Reviewed 12 week(s) ago
Very close to MRT exit, clean and comfort.
1 people find it helpful
Accommodation's Reply
01 Jun 2025
Dear Agus S, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen. We’re pleased to hear that you enjoyed your stay and found our location convenient, especially with the MRT exit so close by. It’s also wonderful to know that you found the room clean and comfortable — that means a lot to us. We truly appreciate your feedback and we look forward to welcoming you back on your next visit. Warmest Regards, Leonard Toh | Front Office Supervisor
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 13 week(s) ago
I had a great experience staying here. The staff were incredibly helpful and kind, and the room was clean, cozy, and well-maintained. I would definitely recommend this place for anyone visiting Singapore.
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Accommodation's Reply
28 May 2025
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen. We’re thrilled to hear that you had a great stay with us and that our staff’s helpfulness and kindness made a positive impression. It’s also wonderful to know that you found your room clean, cozy and well-maintained. Your recommendation truly means a lot to us and we hope to have the pleasure of welcoming you back on your next visit to Singapore! Warmest Regards, Leonard Toh | Front Office Supervisor
J***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
Very close to MRT station. Check in can be expedited if room is available. Staff is very friendly.
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2 people find it helpful
Accommodation's Reply
22 May 2025
Dear Sir/Mdm, Thank you very much for your perfect rating and kind words. We’re delighted to hear that you enjoyed your stay, especially our convenient location near the MRT station and the helpful service from our staff. We’re also glad the early check-in worked out for you. We hope to welcome you back again in the near future. Warm regards, Ryan Tan Front Office Manager
S***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
Surprisingly spacious and comfortable for share. The surrounding is convenient. Easy to get public transport and food. Walking distance to shops.
3 people find it helpful
Accommodation's Reply
22 May 2025
Dear Sir/Mdm, We’re thrilled to hear that you found the room spacious and comfortable, especially for a shared business trip. It’s also great to know that our convenient location, with easy access to public transport, food, and nearby shops, helped make your stay more enjoyable. Your perfect rating means a lot to our team. We truly appreciate your support and hope to welcome you back on your next visit whether for business or leisure! Warm regards, Ryan Tan Front Office Manager
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 14 week(s) ago
All staffs are very helpful, location near MRT, rooms are clean
2 people find it helpful
Accommodation's Reply
18 May 2025
Dear Sir/Mdm, Thank you for your excellent feedback! We are delighted to hear that our staff were helpful, and that you enjoyed our convenient location and clean rooms. We always strive to provide a comfortable and welcoming experience, and we’re so glad it met your expectations. We hope to have the pleasure of welcoming you back soon! Best regards, Ryan Tan Front Office Manager
G***t
icon-Medical
Medical
icon-origin-TRAVELOKA
9,4
/10
Reviewed 15 week(s) ago
Like to stay and nice place so near with MRT and location so many sell food
1 people find it helpful
Accommodation's Reply
15 May 2025
Dear Sir/Mdm, Thank you for choosing to stay with us during your recent medical trip. We’re happy to hear that you enjoyed your stay and found our location convenient, especially with easy access to the MRT and plenty of nearby food options. It was a pleasure to host you, and we hope to welcome you back again soon. Warm regards, Ryan Tan Front Office Manager
G***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 15 week(s) ago
Nice place. Very strategic place to MRT, Orchard Road, Bugis and Suntec City. Happy to walk around the hotel. Many 7-Eleven too.
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Accommodation's Reply
13 May 2025
Dear Sir/Madam, Thank you for taking the time to share your kind feedback. We're delighted to hear that you enjoyed our convenient location and found it easy to explore nearby attractions such as Orchard Road, Bugis and Suntec City. It's great to know that the surrounding area including the nearby 7-Elevens, added to the comfort and ease of your stay. We truly appreciate your support and we look forward to welcoming you back for another pleasant visit soon. Warmest Regards, Leonard Toh Front Office Supervisor
N***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9,4
/10
Reviewed 18 week(s) ago
Good hotel, easy access, nice surrounding, friendly staff.
2 people find it helpful
Accommodation's Reply
19 Apr 2025
Dear Sir/Mdm, Thank you for taking the time to share your kind feedback. We’re delighted to hear that you enjoyed our convenient location, pleasant surroundings, and the hospitality of our team. It’s always our goal to make every guest feel welcome and at ease, especially during important visits like yours. We hope everything went smoothly with your medical trip, and we look forward to welcoming you back for a more relaxing stay in the future. Best regards, Ryan Tan Front Office Manager
T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 20 week(s) ago
Friendly staff, clean, comfortable room atmosphere. The best choice of hotel.
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1 people find it helpful
Accommodation's Reply
11 Apr 2025
Dear Sir/Mdm, Thank you for your lovely feedback and for choosing to stay with us! We’re delighted to hear that you found our staff friendly, the room clean, and the atmosphere comfortable. It's truly rewarding to know that you consider us the best choice — that means a lot to our team. We look forward to welcoming you back for another pleasant stay in the future! Warm regards, Ryan Tan Front Office Manager
Devita D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 21 week(s) ago
The hotel and the room are near and clean. But the space and room size are a little bit small.
2 people find it helpful
Accommodation's Reply
01 Apr 2025
Dear Devita D. Thank you for your valuable feedback regarding your recent stay with us. We are pleased to hear that you found our hotel and rooms clean and conveniently located. We appreciate your comments about the room size and understand that space can sometimes be a consideration. We will keep your feedback in mind as we continue to improve and provide the best experience for our guests. We hope to have the pleasure of welcoming you back soon! Best regards, Ryan Tan Front Office Manager
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 21 week(s) ago
Very clean & comfortable, suitable if you come alone, the atmosphere can be quieter if you are not noisy, the room is not very soundproof.
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Accommodation's Reply
04 Apr 2025
Dear Sir/Mdm, Thank you for your feedback! We are glad to hear that you found our space clean and comfortable. We truly appreciate your comments about the atmosphere, and we always strive to maintain a peaceful environment for all guests. We're sorry to hear that the room’s soundproofing wasn’t up to your expectations, and we'll certainly take your feedback into consideration for future improvements. We hope to welcome you back soon! Best regards, Ryan Tan Front Office Manager
Gladys A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 22 week(s) ago
It's close to the MRT station that goes to Changi. The staff are helpful and the room is comfortable.
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Accommodation's Reply
26 Mar 2025
Dear Gladys A., Thank you for your wonderful review! We're so glad to hear that you found our location convenient, especially with easy access to the MRT station to Changi. It's also great to know that our staff and the room made your stay comfortable. We truly appreciate your kind words and look forward to welcoming you back on your next visit! Warm regards, Ryan Tan Front Office Manager
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Hasabi R. H.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 24 week(s) ago
Leo & Gisselle. Mr. Yazid. Best staff ever in sigapore hotel
1 people find it helpful
Accommodation's Reply
14 Mar 2025
Dear Hasabi, Wow! Thank you so much for your amazing compliment! Leo, Gisselle, and Mr. Yazid will be thrilled to hear your kind words. We’re so happy that our team made your stay special, and we truly appreciate your support. We can’t wait to welcome you back for another fantastic experience! Best regards, Had Firdaus | Front Office Supervisor
Ferry
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 27 week(s) ago
Revisit so many times at this hotel, very good service when check in and check out. Still clean and comfort room
2 people find it helpful
Accommodation's Reply
24 Feb 2025
Dear Ferry R, Thank you so much for your kind feedback! We're thrilled to hear that you've had such positive experiences with our service during check-in and check-out. It's great to know that you continue to enjoy the cleanliness and comfort of our rooms. We truly appreciate your loyalty and we look forward to welcoming you back on your next visit! Warmest Regards, Leonard Toh | Front Office Supervisor
Number of reviews per page
20
40