Hotel Mi Bencoolen

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Overall Ratings & Reviews Hotel Mi Bencoolen

Traveloka (2.018)
Other sources (1.003)
8,6
Very Good
From 2.018 reviews
Provided by travelers on
Cleanliness

9,0

Room Comfort

8,6

Meal

8,1

Location

9,2

Service and Facilites

8,8

People often mention about Hotel Mi Bencoolen
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Accessibility (46)
Bedroom (42)
Distance to City Center (40)
Staff Friendliness (39)
Bathroom (37)
Ambiance (36)
Surroundings (35)
Hotel Area (32)
Check-in/out Time (31)
Wifi (29)
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Traveler Reviews Hotel Mi Bencoolen

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40
Customer reviews
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 10 hour(s) ago
The hotel is very strategic, close to the MRT and bus station.
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Accommodation's Reply
15 Jan 2026
Dear Sir/Mdm, Thank you for sharing your feedback. We are pleased to hear that you found our hotel’s location very strategic, with convenient access to the MRT and bus stations. We hope you had an enjoyable stay and look forward to welcoming you back again in the future. Kind regards, Ryan Tan Front Office Manager
Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 day(s) ago
The service is quite good and close to the center of activities.
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Accommodation's Reply
14 Jan 2026
Dear Sir/Mdm, Thank you very much for your excellent rating and for sharing your feedback. We’re pleased to hear that you were satisfied with our service and found our location convenient and close to the main activity areas. We truly appreciate your stay and hope to welcome you back again in the future. Kind regards, Ryan Tan Front Office Manager
I***n
icon-origin-TRAVELOKA
6,7
/10
Reviewed 4 day(s) ago
Very small room, even we can’t open our luggage. They didn’t change bed sheet even though asked. The Water pressure in bathroom very low. But this hotel very near to MRT station.
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Accommodation's Reply
15 Jan 2026
Dear Sir/Mdm, Thank you for taking the time to share your feedback following your recent stay with us. We are sorry to hear that the room size, housekeeping service, and water pressure did not meet your expectations, and we sincerely apologize for the inconvenience caused. Please be assured that your comments regarding the bed linen change and bathroom water pressure have been shared with our housekeeping and maintenance teams for review and improvement. Guest comfort is very important to us, and we regret that we fell short during your stay. We are, however, glad to know that you found our location convenient and close to the MRT station. We truly appreciate your feedback, as it helps us improve our services, and we hope to have the opportunity to welcome you again and provide a better experience in the future. Kind regards, Ryan Tan Front Office Manager
Namira N. i.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 day(s) ago
Super clean after room service. Near MRT and bus station and strategic place to stroll around the city 💞✨💃
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Accommodation's Reply
12 Jan 2026
Dear Namira, Thank you so much for your lovely feedback. We’re delighted to hear that you were impressed with the cleanliness after room service and enjoyed our convenient location near the MRT and bus station. It’s great to know that our strategic location made it easy for you to stroll around and explore the city. We truly appreciate your kind words and hope to welcome you back again for another enjoyable leisure stay. Warm regards, Ryan Tan Front Office Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
A fun place, perfect for a budget holiday in SG
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Accommodation's Reply
10 Jan 2026
Dear Sir/Mdm, Thank you for sharing your kind feedback with us. We are pleased to hear that you found our hotel to be a pleasant place to stay and suitable for a budget-friendly holiday in Singapore. Your comments are truly appreciated and encourage us to continue providing good value and comfort for our guests. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Ryan Tan Front Office Manager
e***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 1 week(s) ago
I stayed for four nights. The location was excellent. The room was a bit small but adequate for two people. The bathroom was clean and had a bidet. Towels were changed daily.
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Accommodation's Reply
08 Jan 2026
Dear Sir/Mdm, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed our strategic location and found the room suitable for your stay. It is also wonderful to know that you appreciated the cleanliness of the bathroom, the availability of a bidet, and our daily towel replacement service. We truly value your feedback and hope to welcome you back again in the future for another pleasant stay. Kind regards, Ryan Tan Front Office Manager
Namfon P.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 2 week(s) ago
Everything was great except the hotel doesn't have soundproof so I heard the voices from other rooms.
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Accommodation's Reply
12 Jan 2026
Dear Namfon, Thank you for taking the time to share your feedback following your recent stay with us. We’re pleased to hear that you found everything else to be great during your visit. We sincerely apologize for the inconvenience caused by noise from neighboring rooms. We understand how important a restful environment is and appreciate you bringing this to our attention. Your feedback helps us identify areas where we can improve guest comfort, and we will certainly take it into consideration as we continue to enhance our facilities and soundproofing measures. We hope to have the opportunity to welcome you back again and provide you with an even more comfortable stay. Warm regards, Ryan Tan Front Office Manager
Nara S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Stayed at Mi Bencoolen Hotel for two days with my sister and niece. The hotel is clean, comfortable, and very family-friendly. The room and bathroom were clean, and the swimming pool was a nice bonus. Great location, very close to the MRT, making it easy to get around Singapore. Overall, a pleasant stay. Would definitely stay here again.
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Accommodation's Reply
04 Jan 2026
Dear Nara, Thank you for taking the time to share your experience with us. We’re very pleased to hear that you and your family enjoyed a clean, comfortable, and family-friendly stay with us. It’s great to know that the room, bathroom, and swimming pool added to your comfort, and that our location near the MRT made getting around Singapore easy and convenient. We truly appreciate your kind comments and are delighted to know you would choose to stay with us again. We look forward to welcoming you, your sister, and your niece back in the future. Kind regards, Ryan Tan Front Office Manager
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Maryono S. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
Luggage complimentary was very meaningful
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Accommodation's Reply
31 Dec 2025
Dear Maryono, Thank you very much for taking the time to share your feedback with us. We are pleased to hear that you found our complimentary luggage service meaningful and helpful during your stay. We are always happy to assist our guests in making their travel experience as convenient as possible. Thank you for choosing to stay with us. We look forward to welcoming you again in the future. Warm regards, Ryan Tan Front Office Manager
V***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
I stayed here for a vacation with my mother. The hotel is very close to Bencoolen MRT station Exit B. The hotel room was clean, tidy, and fragrant, and there was a bidet (very necessary for Indonesians 🥰). I would like to say a big thank you to the staff who helped me during check-in (sorry I don't know her name). Thank you because we were given an early check-in at no additional cost 😌. My mother and I were very happy because we could rest a little earlier before our next trip around Singapore. Everything was good and very good. If there is another opportunity to stay, this hotel will be my choice again.
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Accommodation's Reply
01 Jan 2026
Dear Sir/Mdm, Thank you very much for taking the time to share your experience with us. We are delighted to know that you and your mother had a pleasant stay and found our location convenient, as well as the room clean, well maintained, and comfortable. We sincerely appreciate your kind words regarding the assistance provided by our staff during check-in. Although the team member’s name was not noted, we will be sure to share your appreciation with our front office team. We are pleased that the early check-in arrangement helped you both to rest comfortably before continuing your journey. It is truly rewarding to know that your stay met your expectations, and we are grateful for your recommendation. We look forward to the opportunity of welcoming you again in the future. Best regards, Ryan Tan Front Office Manager
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
Best hotel in Singapore, near to MRT
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Accommodation's Reply
20 Dec 2025
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We’re delighted to hear that you consider us one of the best hotels in Singapore and that our convenient location near the MRT added to your experience. Your kind words truly motivate our team to continue delivering excellent service. We look forward to welcoming you back again soon and making your next stay just as enjoyable. Warmest Regards, Leonard Toh | Front Office Supervisor
Z***y
icon-Medical
Medical
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
My favorite hotel in Singapore was this one. It even had a bidet👍
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1 people find it helpful
Accommodation's Reply
11 Dec 2025
Dear Sir/Mdm, Thank you for sharing your experience with us. We’re delighted to hear that our hotel became your favorite during your time in Singapore. We’re also glad that the in-room amenities, including the bidet, added extra comfort to your stay. It was a pleasure hosting you during your medical trip, and we truly appreciate your kind words. We hope to welcome you back again on your next visit. Warm regards, Ryan Tan Front Office Manager
Z***y
icon-Medical
Medical
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
I like staying here... and I'll come back😊
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Accommodation's Reply
11 Dec 2025
Dear Sir/Mdm, Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed your stay with us and that you plan to return. It truly means a lot to our team. It was a pleasure hosting you during your medical trip, and we look forward to welcoming you back again soon. Warm regards, Ryan Tan Front Office Manager
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
we stayed for 3nights and it was really comfortable and kids friendly. bed is comfortable enough although space for the room not much but it is alroght for a family of 3. and the great one is that there is an ice cube and water dispenser in the public area of the hotel. the location is strategic and close to everywhere. i would love to stay here again when i return to singapore
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Accommodation's Reply
14 Dec 2025
Dear Sir/Mdm, Thank you for taking the time to share your feedback about your stay with us. We are delighted to hear that you and your family found the hotel comfortable and kid-friendly, and that the bed and room met your needs. It is also great to know that you appreciated the ice cube and water dispenser in the public area, as well as our convenient location. Your kind words are truly appreciated, and we would be thrilled to welcome you and your family back on your next visit to Singapore. Warm regards, Ryan Tan Front Office Manager
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Tri W.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
Best place to stay and gave us 1 hour for late checkout after SIN Marathon that supported us a lot.
1 people find it helpful
Accommodation's Reply
10 Dec 2025
Dear Tri, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay and that our team could assist with a late checkout following the Singapore Marathon. It is wonderful to know that our support contributed to a more comfortable experience. We look forward to welcoming you back on your next visit to Singapore. Kind regards, Ryan Tan Front Office Manager
michael
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,8
/10
Reviewed 6 week(s) ago
Hotel located very near MRT station, room was clean while bathroom was very nice because it has bidet and filter for drinking water. We requested for late check out and given time until 1 PM which was convenient for us. Overall a nice experience.
1 people find it helpful
Accommodation's Reply
09 Dec 2025
Dear Michael, Thank you for choosing to stay with us and for taking the time to share your feedback. We’re delighted to hear that you appreciated our convenient location near the MRT station, as well as the cleanliness of the room and the comfort of the bathroom facilities. We’re also glad that the late check-out until 1 PM helped make your stay more convenient. It’s wonderful to know that you had an overall nice experience. We truly appreciate your rating and hope to have the pleasure of welcoming you back again soon. Warm regards, Ryan Tan Front Office Manager
L***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
A hotel with a great location. Bencoolen MRT, take exit B.
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Accommodation's Reply
30 Nov 2025
Dear Sir/Mdm, Thank you for staying with us and for sharing your feedback. We are glad to hear that you enjoyed our convenient location and found the directions to the MRT helpful. We look forward to welcoming you back on your next visit. Warm regards, Ryan Tan Front Office Manager
PHAM A. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 week(s) ago
Great stay and perfect location! The location is honestly unbeatable. It’s right in the central area and super close to Orchard, Chinatown, and Bugis. There are several MRT stations nearby, Bencoolen MRT is literally just a few steps away, and there’s a bus stop right in front of the hotel. Getting around Singapore was incredibly easy. The room isn’t very big, but sufficiently spacious (around 14 sqm), it was very clean, modern, and had everything we needed. We also had a nice city view, which was a bonus. The staff were friendly and helpful throughout the stay, which made the experience even better. We didn’t try the hotel breakfast, but there’s a Kaya Toast spot in the hotel cafeteria that’s definitely worth trying. Overall, a great stay. Super convenient, comfortable, and perfect for exploring Singapore. I’d happily stay here again and recommend it to y'all too.
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2 people find it helpful
Accommodation's Reply
26 Nov 2025
Dear PHAM A. N., Thank you for taking the time to share such a detailed and thoughtful review. We are delighted to hear that you enjoyed your stay and found our location unbeatable, with easy access to Orchard, Chinatown, Bugis, and multiple MRT stations including Bencoolen MRT just steps away. It is wonderful to know that getting around Singapore was so convenient for you. We are glad the room met your expectations and that you appreciated its cleanliness, modern design, and city view. Your kind words about our friendly and helpful team also mean a lot to us. Thank you again for your recommendation. We look forward to having you stay with us again on your next trip to Singapore. Warm regards Ryan Tan Front Office Manager
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,2
/10
Reviewed 8 week(s) ago
The location is quite convenient, near the MRT station, the room is convenient, functional, adequate and clean.
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2 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Sir/Mdm, Thank you for staying with us and for sharing your feedback. We’re glad to hear that you found our location convenient and appreciated the proximity to the MRT station. It’s also wonderful to know that the room’s amenities, layout, and cleanliness met your expectations. We truly appreciate your comments and hope to have the pleasure of welcoming you back on your next visit. Warm regards, Ryan Tan Front Office Manager
M***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 8 week(s) ago
Check-in was easy, and check-out was just as easy. The MRT is very close, just a few steps out of the hotel.
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Accommodation's Reply
18 Nov 2025
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We’re delighted to hear that both your check-in and check-out experiences were smooth and that our proximity to the MRT made your stay even more convenient. It was a pleasure having you with us and we hope to welcome you back again soon! Warmest Regards, Leonard Toh | Front Office Supervisor
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