Hotel Mi Bencoolen

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Preferred Partner Plus
Sustainable Hotel
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8,5
/10
Very Good
3.230 reviews

What Guests Say About Their Stay

Rahma F.

9,4
/ 10
I had a very nice stay here. The staff was very helpful and friendly. I also had a free upgrade room, love it. The location is very strategic, near MRT station, several shops, mosque, and food society with halal food. Indonesian friendly with a bidet in its bathroom, tap water in the room, and an ice dispenser in the lobby. I will definitely be back here when I visit Singapore! Thank you so much.

rose a.

9,4
/ 10
I stayed at the Mi Bencolen hotel for the fourth time. I was happy because the MRT station was very close. There is also a bus station that can go directly to Changi Airport. For passengers who need to catch their morning flight, the bus was ready at 05:37 am and arrived in Changi at 06:20 am. It was very comfortable and easy.

d***a

9,4
/ 10
Always coming back to this hotel for my short visit to Singapore. The staff are friendly and their service is excellence 🤩

Bintang Y. S.

9,4
/ 10
The staff were so friendly. They allowed me to enter the room two hours early. They were always smiling. Rooms and other areas were so clean. Accessibility is crazy good. Easy to get a taxi and very near to two MRT stations. The room is compact and a pretty usual Singapore hotel room.

C***m

9,4
/ 10
The staff were super friendly and enthusiastic. The location, just a few steps from the MRT station, was very convenient, clean, and comfortable.
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In the Area
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41 Bencoolen Street, Bencoolen, Bugis, Singapore, 189623

Main Facilities

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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: hotel was previously named Hotel Mi Hotel Mi Bencoolen is a hotel is located at Bencoolen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Mi Bencoolen

41 Bencoolen Street, Bencoolen, Bugis, Singapore, 189623
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Lobby Hotel Mi Bencoolen
Lobby 2 Hotel Mi Bencoolen

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About Hotel Mi Bencoolen

Hotel Mi Bencoolen is a charming and modern accommodation option located in the heart of Singapore. This hotel is designed to cater to both leisure and business travelers, offering a blend of comfort, convenience, and contemporary style. With its strategic location, guests can easily access various attractions, shopping districts, and cultural sites, making it an ideal base for exploring the vibrant city.

The hotel features a range of well-appointed rooms that are equipped with essential amenities, ensuring a pleasant stay for all guests. Each room is designed with a modern aesthetic, providing a cozy atmosphere that feels like a home away from home. Whether you are traveling solo, as a couple, or with family, Hotel Mi Bencoolen has accommodations that suit your needs.

One of the standout features of Hotel Mi Bencoolen is its commitment to providing exceptional service. The friendly and attentive staff are always on hand to assist with any inquiries or requests, ensuring that your stay is as comfortable as possible. From check-in to check-out, you can expect a warm welcome and personalized service that makes you feel valued.

In addition to its comfortable rooms, Hotel Mi Bencoolen offers a variety of facilities to enhance your stay. Guests can enjoy a refreshing dip in the outdoor swimming pool, work out in the fitness center, or unwind in the lounge area. The hotel also provides complimentary Wi-Fi throughout the premises, allowing you to stay connected during your visit.

When it comes to dining, Hotel Mi Bencoolen does not disappoint. The on-site restaurant serves a delicious selection of local and international dishes, catering to diverse palates. Whether you’re in the mood for a hearty breakfast, a light lunch, or a sumptuous dinner, you’ll find something to satisfy your cravings.

Why You Should Stay at Hotel Mi Bencoolen

Choosing Hotel Mi Bencoolen for your stay in Singapore comes with numerous advantages. Firstly, its prime location means you are just a stone's throw away from popular attractions such as Orchard Road, Bugis Junction, and the National Museum of Singapore. This makes it easy to explore the city without the hassle of long commutes.

Moreover, the hotel’s modern amenities and comfortable accommodations ensure that you have a relaxing retreat after a day of sightseeing. The combination of quality service, convenient location, and excellent facilities makes Hotel Mi Bencoolen a top choice for travelers looking for a memorable experience in Singapore.

Best Time to Stay at Hotel Mi Bencoolen

The best time to visit Singapore and stay at Hotel Mi Bencoolen is during the dry season, which typically runs from February to April. During these months, the weather is generally pleasant, with lower humidity and less rainfall, making it ideal for outdoor activities and sightseeing.

Additionally, if you’re interested in experiencing local festivals and events, consider planning your visit around the Chinese New Year, which usually falls between January and February. This vibrant celebration offers a unique glimpse into Singapore’s rich culture and traditions, making your stay even more special.

Transportation and Accessibility

Access to the Airport

Hotel Mi Bencoolen is conveniently located for travelers arriving in Singapore. The hotel is approximately 20 kilometers from Changi Airport, which is easily accessible via taxi or public transportation. The journey typically takes around 20-30 minutes, depending on traffic conditions.

For those who prefer public transport, the MRT (Mass Rapid Transit) system is a reliable option. You can take the East West Line from Changi Airport to Tanah Merah Station, then transfer to the Downtown Line to reach Bencoolen Station, which is just a short walk from the hotel.

Public Transportation

Getting around Singapore from Hotel Mi Bencoolen is a breeze, thanks to the extensive public transportation network. The hotel is situated near several MRT stations, including Bencoolen and Dhoby Ghaut, making it easy to access various parts of the city.

In addition to the MRT, Singapore also offers a comprehensive bus system that connects you to numerous attractions and neighborhoods. With the convenience of public transport, you can explore the city without the need for a car, allowing you to immerse yourself in the local culture and experience everything Singapore has to offer.

Unique Facilities at Hotel Mi Bencoolen

1. Outdoor Swimming Pool

The outdoor swimming pool at Hotel Mi Bencoolen is a perfect spot to relax and unwind after a day of exploring the city. Surrounded by lush greenery, the pool area provides a serene escape where you can soak up the sun or take a refreshing dip.

2. Fitness Center

For fitness enthusiasts, the hotel features a well-equipped fitness center that allows you to maintain your workout routine while traveling. With a range of cardio and strength training equipment, you can easily fit in a workout during your stay.

3. Business Center

Hotel Mi Bencoolen caters to business travelers with its dedicated business center. Equipped with computers, printers, and meeting rooms, the center provides a professional environment for conducting meetings or catching up on work.

Nearby Attractions at Hotel Mi Bencoolen

1. Orchard Road

Orchard Road is Singapore's premier shopping destination, located just 1.5 kilometers from Hotel Mi Bencoolen. This bustling street is lined with shopping malls, boutiques, and restaurants, making it a must-visit for shopaholics and food lovers alike. You can easily spend an entire day exploring the various stores and indulging in delicious cuisine.

2. Bugis Junction

Bugis Junction is another popular shopping and entertainment hub, situated approximately 1 kilometer from the hotel. This vibrant area features a mix of modern shopping malls and traditional markets, offering a unique shopping experience. Don't forget to check out the nearby Bugis Street Market for affordable fashion and souvenirs!

3. National Museum of Singapore

Located about 1.2 kilometers from Hotel Mi Bencoolen, the National Museum of Singapore is the oldest museum in the country. It showcases the rich history and culture of Singapore through engaging exhibits and interactive displays. A visit to this museum is a great way to learn more about the city’s heritage.

4. Singapore Art Museum

The Singapore Art Museum, situated just 1 kilometer away, is dedicated to contemporary art from Singapore and Southeast Asia. The museum hosts a variety of exhibitions and events, making it a great destination for art enthusiasts. Be sure to check their schedule for any special exhibitions during your visit.

5. Fort Canning Park

Fort Canning Park is a historical park located approximately 1.5 kilometers from the hotel. This lush green space is perfect for a leisurely stroll or a picnic. The park is home to several historical landmarks, including the Battlebox, a former WWII British underground command center.

6. Raffles Hotel

Raffles Hotel, one of Singapore's most iconic landmarks, is located about 1 kilometer from Hotel Mi Bencoolen. This luxurious hotel is famous for its colonial architecture and the original Singapore Sling cocktail. Even if you’re not staying there, you can visit the hotel for a meal or a drink at one of its renowned restaurants.

7. Clarke Quay

Clarke Quay is a vibrant riverside quay located approximately 2 kilometers from the hotel. This area is known for its lively nightlife, with numerous bars, restaurants, and clubs lining the waterfront. It’s a great place to enjoy a night out and experience Singapore’s nightlife scene.

8. Merlion Park

Merlion Park, home to the iconic Merlion statue, is about 2.5 kilometers from Hotel Mi Bencoolen. This popular tourist attraction offers stunning views of Marina Bay and is a great spot for taking photos. The park is also close to other attractions like the Marina Bay Sands and Gardens by the Bay.

9. Gardens by the Bay

Gardens by the Bay is a futuristic garden located approximately 3 kilometers from the hotel. This UNESCO World Heritage site features stunning Supertree structures, a Cloud Forest, and a Flower Dome. It’s a must-visit for nature lovers and those looking to experience Singapore’s innovative approach to urban gardening.

10. Chinatown

Chinatown is a vibrant neighborhood located about 2 kilometers from Hotel Mi Bencoolen. This area is rich in history and culture, with traditional shophouses, temples, and markets. Be sure to visit the Chinatown Heritage Centre to learn more about the area’s history and enjoy some delicious local cuisine at the many hawker stalls.

Tips and Tricks for Staying at Hotel Mi Bencoolen

Tips During Your Stay

To make the most of your stay at Hotel Mi Bencoolen, consider these tips: always check the hotel’s website for special promotions or packages that may enhance your experience. Additionally, don’t hesitate to ask the staff for recommendations on local attractions or dining options—they are more than happy to assist!

Tips for Enjoying Hotel Facilities

Take advantage of the hotel’s facilities by planning your schedule around peak times. For instance, if you want to enjoy the swimming pool, consider going early in the morning or later in the evening when it’s less crowded. Also, make sure to explore the fitness center and take part in any fitness classes offered by the hotel.

Why Book Hotel Mi Bencoolen on Traveloka

When it comes to booking your stay at Hotel Mi Bencoolen, Traveloka is the ideal platform to use. Here’s why:

Extensive Accommodation Options

Traveloka offers a wide range of accommodation options, from budget-friendly hotels to luxurious resorts. Whether you’re looking for a cozy room at Hotel Mi Bencoolen or a lavish suite elsewhere, you’ll find the perfect fit for your travel needs.

Easy and Flexible Payment Options

With Traveloka, you can enjoy easy and flexible payment options. Choose to pay at the hotel upon arrival or take advantage of the PayLater feature, allowing you to secure your booking without immediate payment. This flexibility makes planning your trip hassle-free.

Customer Loyalty Program

Traveloka’s customer loyalty program rewards you for your bookings. By upgrading your Traveloka Priority level, you can earn amazing benefits and special perks, making your travel experience even more enjoyable.

Real Guest Reviews

One of the best features of booking through Traveloka is access to millions of verified guest reviews. These reviews provide valuable insights into the experiences of other travelers, helping you make informed decisions about your stay.

With all these advantages, there’s no reason not to choose Hotel Mi Bencoolen for your next trip to Singapore. Booking hotel through Traveloka ensures you get the best deals and a seamless travel experience. Don’t miss out on the opportunity to enjoy a memorable stay at this fantastic hotel!

All facilities in Hotel Mi Bencoolen

Swimming Pool Hotel Mi Bencoolen
Swimming Pool
Fitness Center Hotel Mi Bencoolen
Fitness Center
Lobby Hotel Mi Bencoolen
Lobby
Accommodation Services Hotel Mi Bencoolen
Accommodation Services
CleanAccommodation Hotel Mi Bencoolen
CleanAccommodation

Transportation

  • Parking with surcharge
  • Limited parking

Things to Do

  • Garden
  • Outdoor pool

Connectivity

  • Free WiFi

General

  • AC
  • Family room
  • Swimming pool

Accessibilty

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible

Public Facilities

  • Elevator
  • Restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Hotel Services

  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • Late check-out
  • Luggage storage
  • Multilingual staff

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Accommodation Policy & General Information in Hotel Mi Bencoolen

General Check-in Instructions

In accordance with Hotel Licensing and National Registration Regulations, guests are required to present a valid form of government regulated identification (e.g original passport, Photo ID card) upon check-in. Any other forms of identification - such as Digital Singpass ID and any other form of membership cards are strictly not accepted for the registration process.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at Hotel Mi Bencoolen
342
Number of floors in Hotel Mi Bencoolen
9
Another facilities in Hotel Mi Bencoolen
Parking with surcharge, Limited parking, Garden, Outdoor pool, Free WiFi

Frequently asked question in Hotel Mi Bencoolen

What are available facilities at Hotel Mi Bencoolen?
There are top facilites at Hotel Mi Bencoolen such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Mi Bencoolen?
The standard check-in time at Hotel Mi Bencoolen is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Mi Bencoolen?
Hotel Mi Bencoolen is a 4.0-star hotel.
How many floors does Hotel Mi Bencoolen have?
Hotel Mi Bencoolen has 9 floors.
How many rooms are available at Hotel Mi Bencoolen?
Hotel Mi Bencoolen has 342 rooms in total.
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More Reviews from Other Guests in Hotel Mi Bencoolen

Overall Ratings & Reviews Hotel Mi Bencoolen

Traveloka (2.120)
Other sources (1.110)
8,6
Very Good
From 2.120 reviews
Provided by travelers on
Cleanliness

8,9

Room Comfort

8,5

Meal

7,7

Location

9,1

Service and Facilites

8,7

People often mention about Hotel Mi Bencoolen
All
Accessibility (75)
Staff Friendliness (64)
Bedroom (64)
Distance to City Center (62)
Surroundings (59)
Bathroom (59)
Check-in/out Time (52)
Ambiance (50)
Hotel Area (50)
Wifi (45)
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Traveler Reviews Hotel Mi Bencoolen

Number of reviews per page
20
40
Customer reviews
A***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 day(s) ago
The best hotel in Bencoolen. The staff let me check in and enter my room at 11 AM. So nice!
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Accommodation's Reply
30 Sep 2026
Dear Sir/Mdm, Thank you for sharing your wonderful feedback with us. We’re delighted to hear that you enjoyed your stay and appreciated our team’s warm and accommodating service. We’re especially pleased that we were able to assist with your early check-in and make your arrival more convenient. It was our pleasure to welcome you to the hotel. We truly appreciate your kind words and hope to have the pleasure of welcoming you back on your next visit to Bencoolen. Kind regards, Ryan Tan Front Office Manager
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Rahma F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
I had a very nice stay here. The staff was very helpful and friendly. I also had a free upgrade room, love it. The location is very strategic, near MRT station, several shops, mosque, and food society with halal food. Indonesian friendly with a bidet in its bathroom, tap water in the room, and an ice dispenser in the lobby. I will definitely be back here when I visit Singapore! Thank you so much.
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Accommodation's Reply
23 Sep 2026
Dear Rahma F, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you had a pleasant stay with us and enjoyed the complimentary room upgrade. It is especially heartening to know that you appreciated our friendly and helpful staff, as well as our convenient location near the MRT station, convenience stores, mosque and various halal dining options. We are also glad that the in-room bidet, drinking water tap and lobby ice dispenser added to your comfort and convenience. Your kind words and recommendation mean a great deal to our team. We truly look forward to welcoming you back to Hotel Mi Bencoolen on your next visit to Singapore. Warmest Regards, Leonard Toh | Assistant Manager
D***y
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Stay here often, the location is close to everything.
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Accommodation's Reply
16 Sep 2026
Dear Sir/Mdm, Thank you so much for your continued support and for choosing to stay with us so often! We’re delighted to hear that you enjoy our convenient location and find it easy to get around. It’s always a pleasure to welcome you back, and we truly appreciate your loyalty. We look forward to seeing you again on your next visit! Warmest Regards, Had Firdaus | Assistant manager
H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,0
/10
Reviewed 4 week(s) ago
Strategic location, close to the MRT line, shopping centers, churches, and commercial areas. It's also close to food. However, the rooms are very minimalistic, very small.
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Accommodation's Reply
12 Sep 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are pleased to know that you enjoyed our strategic location with convenient access to the MRT, shopping areas, restaurants and nearby commercial establishments. We understand your comments regarding the room size. As a boutique hotel in central Singapore, our rooms are designed to make practical use of the available space while providing the essential comforts for a pleasant stay. We truly appreciate your feedback and we hope to have the opportunity to welcome you back to Hotel Mi Bencoolen in the future. Warmest Regards, Leonard Toh | Assistant Manager
Verified Traveler
icon-origin-TRAVELOKA
9,1
/10
Reviewed 4 week(s) ago
Nice hotel and near to MRT. The room is not so big if you are traveling with family.
2 people find it helpful
Accommodation's Reply
05 Sep 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you enjoyed your stay and found our convenient location near the MRT beneficial for your travels. We understand that our rooms may feel compact, particularly for families travelling with more luggage. Nevertheless, we truly appreciate your understanding and are pleased that you had an overall enjoyable experience. We look forward to welcoming you and your family back to Hotel Mi Bencoolen on your next visit to Singapore! Warmest Regards, Leonard Toh | Assistant Manager
H***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 5 week(s) ago
Check-in before 3:00 PM because the room is ready. The check-in process is fast and easy. The staff is very helpful, we can borrow an iron and leave our luggage after check-out. I also asked for help heating food, and they were able to help. In the lobby there are free ice cube/ice water refills. In the room there is a bidet and premium tap water refills. The location is very strategic: close to the MRT station, bus stop, mosque, food court, Seven Eleven, and bicycle rentals. The street in front of the hotel is also very quiet and comfortable. Suitable for traveling with children because the atmosphere is not noisy. However, the room is not soundproof because some parts of the walls use partition-like materials.
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Accommodation's Reply
29 Aug 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you had a smooth and convenient check-in experience and that our team was able to assist with your various requests including providing an iron, luggage storage after check-out and helping to warm up your food. We are also pleased that you appreciated the complimentary ice water and ice refill station in the lobby as well as the in-room bidet and filtered drinking water. It is wonderful to know that you found our location so convenient with easy access to the MRT station, bus stops, mosque, food court, convenience store and bicycle rental services. We are especially glad that you found the surrounding area peaceful and comfortable for travelling with children. We sincerely appreciate your feedback regarding the soundproofing of our rooms. We understand that noise levels can affect the overall comfort of a stay and your comments are valuable to us as we continue to explore ways to improve our facilities. Thank you once again for your kind words and constructive feedback. We hope to have the pleasure of welcoming you and your family back to Hotel Mi Bencoolen for another enjoyable stay in Singapore. Warmest Regards, Leonard Toh | Assistant Manager
B***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,7
/10
Reviewed 7 week(s) ago
My first stay in Singapore! Very close to the Bencoeloen MRT, convenient and easy to get everywhere. There's a coffee shop right in front of the hotel, next to the Bencoeloen Mosque, and across the street is a food court and Sevel. The staff are very friendly, especially Mr. Firdaus, who helped us check in early. The bespectacled staff who opened the door was also friendly, helping with luggage storage and guiding us. The facilities are standard, most importantly the bathroom has a bidet, but it's not very soundproof. We were a bit confused because the laundry facilities require coins. Public facilities include a pool and gym, but we didn't have time to use them because we were busy exploring the city!
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Accommodation's Reply
20 Aug 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you enjoyed our convenient location with Bencoolen MRT just a short walk away, as well as the nearby cafés, food court, convenience store and other amenities. It is also lovely to know that you found our colleagues friendly and helpful throughout your stay. We will be sure to share your special compliments with Firdaus and the rest of the team. We are pleased that they were able to assist with your early check-in, luggage storage and directions. We also appreciate your feedback regarding the soundproofing and the coin-operated laundry facilities. We understand that the laundry system may not be immediately clear and we will take your comments into consideration to improve our communication with guests. Thank you once again for choosing Hotel Mi Bencoolen for your first stay in Singapore. We hope you had a fantastic time exploring the city and we look forward to welcoming you back on your next visit! Warmest Regards, Leonard Toh | Assistant Manager
Rahajeng W.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 8 week(s) ago
Location is ok. Staff service is ok. Rooms are a bit cramped.
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Accommodation's Reply
10 Aug 2026
Dear Rahajeng, Thank you for taking the time to share your feedback with us. We are pleased to hear that you were happy with our convenient location and the service provided by our staff. We also appreciate your feedback regarding the room size and understand that our rooms may feel a little compact. Thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back again on your next visit to Singapore. Warm regards, Ryan Tan Front Office Manager
rose a.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 9 week(s) ago
I stayed at the Mi Bencolen hotel for the fourth time. I was happy because the MRT station was very close. There is also a bus station that can go directly to Changi Airport. For passengers who need to catch their morning flight, the bus was ready at 05:37 am and arrived in Changi at 06:20 am. It was very comfortable and easy.
1 people find it helpful
Accommodation's Reply
01 Aug 2026
Dear rose a, Thank you very much for your continued support and for choosing to stay with Hotel Mi Bencoolen for the fourth time. We are delighted to hear that you find our location convenient, especially with the nearby MRT station and direct bus connection to Changi Airport. We are pleased that the early morning bus service made your journey to the airport comfortable and convenient. Your kind feedback means a great deal to us and we truly look forward to welcoming you back for your next stay! Warmest Regards, Leonard Toh | Assistant Manager
d***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 9 week(s) ago
Always coming back to this hotel for my short visit to Singapore. The staff are friendly and their service is excellence 🤩
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Accommodation's Reply
30 Jul 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are truly grateful for your loyalty and delighted to hear that our friendly team and excellent service keep bringing you back. Your kind words are a wonderful encouragement to our staff. We look forward to welcoming you again on your next short visit to Singapore. Warmest Regards, Leonard Toh | Assistant Manager
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
The bathroom basin didn’t work well unfortunately ☹️. Others were good.
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Accommodation's Reply
30 Jul 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We're sorry to hear that the bathroom basin did not function properly during your stay and we apologize for the inconvenience this caused. Please be assured that we will share your comments with our maintenance team so the issue can be addressed promptly. We're glad to know that the rest of your stay was enjoyable and we appreciate your understanding. We hope to have the opportunity to welcome you back for an even better experience in the future. Warmest Regards, Leonard Toh | Assistant Manager
YOLLAN K.
icon-origin-TRAVELOKA
8,2
/10
Reviewed 10 week(s) ago
The location is good, the cleanliness also good, and the staff also helpful.
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Accommodation's Reply
26 Jul 2026
Dear Yollan K., Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location, found our hotel clean, and experienced the helpful service provided by our team. Your kind words are truly appreciated and serve as great encouragement to all of us. Thank you for choosing to stay with us. We look forward to welcoming you back for another pleasant stay in the future. Warm regards, Ryan Tan Front Office Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5,6
/10
Reviewed 11 week(s) ago
The hotel room is terrible, and the soundproofing is very poor. I can hear everything from the other room.
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Accommodation's Reply
26 Jul 2026
Dear Sir/Mdm, Thank you for taking the time to share your feedback following your recent stay with us. We are sorry to hear that your experience did not meet your expectations, particularly regarding the room and the soundproofing. We understand how important a quiet and comfortable environment is for a restful stay, and we regret the inconvenience caused by noise from neighboring rooms. Your comments have been shared with our management team for review as we continually look for ways to improve our guests' experience. We appreciate your feedback and hope you will consider giving us another opportunity to provide you with a more enjoyable stay in the future. Warm regards, Ryan Tan Front Office Manager
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Fatikhatul F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
This hotel is very clean, near from Bencoolen MRT station, yes you just walk for 2 minutes. It has a bidet in the bathroom, so for Indonesians like us, it’s precious. It has filtered drinking water for refilling your tumbler 😍. The staff is very helpful and explains every detail for the room. My reservation included breakfast, and yes we couldn’t eat there because it’s not halal. But we could still take the fruit and boiled eggs 😁. In the lobby, there is an ice cube machine, it’s awesome for the hot weather outside 🥰
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Accommodation's Reply
21 Jul 2026
Dear Fatikhatul F. Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you enjoyed our clean rooms, convenient location just a short walk from Bencoolen MRT Station and the in-room bidet and filtered drinking water facilities. It is also heartwarming to know that our team provided you with a warm welcome and helpful explanation of the room facilities upon your arrival. We are pleased that you found the complimentary amenities, such as the ice machine in the lobby, useful during Singapore's warm weather. We also appreciate your understanding regarding our breakfast offerings and are glad you were still able to enjoy the fruits and boiled eggs that suited your preferences. Your kind words mean a great deal to our team and motivate us to continue providing exceptional service to all our guests. We sincerely appreciate your support and we look forward to welcoming you back to Hotel Mi Bencoolen on your next visit to Singapore. Warmest Regards, Leonard Toh | Assistant Manager
Bintang Y. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 11 week(s) ago
The staff were so friendly. They allowed me to enter the room two hours early. They were always smiling. Rooms and other areas were so clean. Accessibility is crazy good. Easy to get a taxi and very near to two MRT stations. The room is compact and a pretty usual Singapore hotel room.
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Accommodation's Reply
19 Jul 2026
Dear Bintang Y. S. Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you had such a pleasant experience with us. It is especially rewarding to know that our team made a positive impression with their friendly service and warm smiles. We are also pleased that we were able to accommodate your early check-in request, subject to availability and that it helped make your arrival more comfortable. We are glad you appreciated the cleanliness of our rooms and public areas, as well as our convenient location with easy access to taxis and nearby MRT stations. It is also wonderful to know that you found the room comfortable and well-suited for your stay. Your kind words are a great source of encouragement to our team and we truly appreciate your recognition of their efforts. Thank you once again for choosing Hotel Mi Bencoolen. We look forward to welcoming you back for another enjoyable stay in the near future. Warmest Regards, Leonard Toh | Assistant Manager
Verified Traveler
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9,4
/10
Reviewed 12 week(s) ago
I had an okay experience staying here. The location of the hotel is very strategic, quite close to reach MRT Bencoolen and Bras Basah. But, the room size is very small, considering I brought my husband and daughter as well, it's harder to even open our luggage. But the staff is kind & helpful. So I will consider coming back if I travel solo/with two people in a room.
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1 people find it helpful
Accommodation's Reply
10 Jul 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are pleased to know that you appreciated our convenient location, with easy access to both Bencoolen and Bras Basah MRT stations and that our team made a positive impression through their kindness and helpful service. We also appreciate your comments regarding the room size. As our rooms are designed to maximize functionality within a compact space, we understand they may feel limited for families traveling with larger luggage. Your feedback is valuable and helps us better understand our guests experiences. Thank you once again for your thoughtful review. We are delighted to hear that you would consider staying with us again, especially for a solo trip or as a couple. We look forward to welcoming you back and providing you with another enjoyable stay. Warmest Regards, Leonard Toh | Assistant Manager
Victor a.
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9,4
/10
Reviewed 14 week(s) ago
Strategic location, very close to MRT.
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1 people find it helpful
Accommodation's Reply
29 Jun 2026
Dear Victor, Thank you for sharing your feedback following your recent stay with us. We are delighted to hear that you enjoyed our strategic location and the convenience of being just steps away from the MRT station, making it easy to explore Singapore. We truly appreciate your kind words and look forward to welcoming you back to Hotel Mi Bencoolen on your next visit. Warm regards, Ryan Tan Front Office Manager
Verified Traveler
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Staycation
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9,7
/10
Reviewed 16 week(s) ago
All the staff are so lovely and enthusiastic. The room is neat, well-equipped, and conveniently located, making it easy to reach the food court for brunch, dinner, or supper. It is suitable for couples and families. However, I found a hair on the table, which indicates a need for better cleaning. I might stay in this hotel again in November 2026.
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3 people find it helpful
Accommodation's Reply
19 Jun 2026
Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen! We are delighted to hear that you enjoyed your stay and found our team to be lovely, enthusiastic and welcoming. It is also great to know that you appreciated the cleanliness and amenities of the room, as well as our convenient location with easy access to nearby dining options. We are pleased that you found our hotel suitable for both couples and families. At the same time, we sincerely apologize for the oversight regarding the hair found on the table. Please be assured that your comments have been shared with our housekeeping team to reinforce our cleaning standards and prevent similar occurrences in the future. We truly appreciate your valuable feedback and are especially pleased to hear that you are considering staying with us again in November 2026. We look forward to welcoming you back and providing an even better experience on your next visit. Warmest Regards, Leonard Toh | Assistant Manager
C***m
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Staycation
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9,4
/10
Reviewed 16 week(s) ago
The staff were super friendly and enthusiastic. The location, just a few steps from the MRT station, was very convenient, clean, and comfortable.
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Accommodation's Reply
13 Jun 2026
Dear Sir/Mdm, Thank you for your kind feedback. We are delighted to hear that you enjoyed our convenient location, cleanliness, and comfortable environment during your stay. It is especially rewarding to know that our team made a positive impression with their warm and attentive service. Your compliments will be shared with our staff, who will be encouraged by your thoughtful words. We truly appreciate your support and look forward to welcoming you back again in the future. Warm regards, Ryan Tan Front Office Manager
Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
Convenient access to the MRT, bus, and Grab (all stations are nearby). The lobby is very fragrant and clean. The staff are friendly. No extra charges.
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1 people find it helpful
Accommodation's Reply
13 Jun 2026
Dear Sir/Mdm, Thank you for sharing your wonderful feedback. We are delighted to hear that you found our location convenient for accessing public transportation and that you enjoyed the cleanliness and welcoming atmosphere of our hotel. It is also rewarding to know that our team’s friendly service contributed positively to your stay. Your kind comments are greatly appreciated and will be shared with our staff. Thank you for choosing to stay with us. We look forward to welcoming you back on your next visit. Warm regards, Ryan Tan Front Office Manager
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Exterior 4 Hotel Mi Bencoolen

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